Nissan Quest Complaints

2,121 consumer complaints on file.

#11549768October 13, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540402August 23, 2023
SERVICE BRAKES
The contact owed a 2012 Nissan Quest. The contact stated while shifting the vehicle into reverse, the vehicle launched forward at high speed without any warning. The contact pressed on the brake pedal, but it failed to stop the vehicle, causing the contact to loss control and drive into a ditch and crashing a tree causing the vehicle came to a complete stop. The air bags did not deploy. The contact suffered injuries to the left leg and foot and head and seek medical attention. A police report was filed. The vehicle was deemed totally loss from the insurance company. The manufacturer was contact and stated that there was no recall for the failure and did not provide any assistance. The failure mileage was 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11537643August 10, 2023
POWER TRAIN
Check engine light appeared without warning and car would slow down and no longer accelerate on the highway. Took to the dealership and was told it needed a new transmission with only 64,000 miles of use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537650August 10, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2015 Nissan Quest. The contact stated while driving 55 MPH, the vehicle started overheating and jerking with the check engine warning light illuminated. The vehicle started smoking, and the contact pulled over on the side of the road and added coolant, but the failure continued. The vehicle was taken to an independent mechanic and the contact was informed that the radiator needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536125August 2, 2023
POWER TRAIN
The contact owns a 2016 Nissan Quest. The contact stated while driving approximately 50 MPH, the contact shifted the CVT transmission into low (L) manually. The contact stated that the vehicle began to vibrate and then began to shake the entire vehicle. The contact removed his foot from the accelerator pedal and started to tap the brakes. The contact stated that the vehicle started to shake more violently while slowing down. The contact stopped the vehicle and felt resistance from the shift lever while attempting to shift the vehicle into park (P). The contact stated that the check engine warning light momentarily illuminated, but then turned off. The contact stated that the failure was intermittent but had reoccurred without manually shifting gear. The contact had taken the vehicle to an independent mechanic who scanned the vehicle and retrieved DTC code: P17F1 (CVT Judder). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 136,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535922August 1, 2023
POWER TRAIN
Van became sluggish when coming to the busy intersection. When I tried to accelerate when light changed, engine light came on and van would not go over 5mph. I was almost hit. Codes were run by a mechanic. Four internal transmission codes are present. Was told that the Quest has a transmission known for these problems. We could've been killed from the vehicle not moving with traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535382July 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was parking and barely moving with my foot in the brake when the vehicle suddenly reved up loudly. I had to depress the brake heavily to keep it from moving forward and put it in neutral. The vehicle continued to rev hard until I turned off the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530497July 5, 2023
SUSPENSION
The control arms on the vehicle malfunctioned and had to be replaced. I typically lost control of steering causing the vehicle to jerk in one direction or the other. This was repaired almost a year ago. I had the vehicle serviced at a independent service center. It could have possible caused an accident had I not been able to counteract the loss of steering. I am currently experiencing this same issue again and was notified in May 2023 that the control arms have once again malfunctioned. There are no warning lights for this issue, I noticed it when the car seemed to need a front end alignment but once I took it to the shop they confirmed that the control arms had malfunctioned. I researched this issue and saw that there was a recall of these exact same parts for 2016 Nissan Quest vehicles used as emergency vehicles. I am concerned that this is some sort of on going issue, that is costing $1600 + on every repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526634June 12, 2023
POWER TRAIN
CVT Transmission failed and had to replace with new CVT Transmission while returning from a trip on June 7 2023. It failed in middle of the trip. Aamco Boardman, OH helped replace it with brand new transmission and it cost $7525. Last year also Compressor failed and had to replace it with brand new compressor at the local garage here in Shippensburg. Mileage is only 110000 miles. Very disappointed and dissatisfied with 2012 Nissan Quest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524841June 1, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518166April 20, 2023
FUEL/PROPULSION SYSTEM, ENGINE
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516780April 12, 2023
ELECTRICAL SYSTEM
Well the problem is unknown to nissan and I filed a complaint with the BBB, and it is not resolved, the Mechanics at the Nissan in Hammond La, said they could not find the problem and in Mccomb Ms, The Mechanics stated that Nissan to had send a Electrical Engineer take a look the Vehicle. Customer Service never did any thing to solve the problem, The problem started when I had repairs Done on the Vehicle about year and half ago and started pulling in EMF from the power lines over or near the road ways, also shocking me if I touch the Door or console , I have used a Electricamagnetic Radiation tester to read how high the Radiation is in the car, Tester is a Erickhill RT-100 rated in the top 10, it is also shocking me on my left foot , I have to drive with left foot tuck under my other leg, this Issue needs to be fix I am thinking of suing if I find evidence there is foul play involved. I am 61 years old and never have I had a vehicle shock me and give me headaches,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516309April 10, 2023
AIR BAGS
The contact owns a 2005 Nissan Quest. The contact stated that while driving at an undisclosed speed, the contact drove over a pothole and the air bags were inadvertently deployed. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512336March 17, 2023
POWER TRAIN
I was driving on the roadway when I felt a jolt and my 2017 Nissan Quest suddenly would not accelerate. I was almost rear-ended and had to come to a stop in a moving lane of traffic. I had no warning lights or previous symptoms, and my Quest has about 80,000 miles. I had my vehicle towed to a local mechanic and was told that they have seen many other similar issues with the Nissan Quest's premature CVT transmission failure. The codes thrown indicated CVT transmission "judder." They recommend that I call AAA and have it towed to a Nissan dealership. I had my Quest towed to a local Nissan dealership and was told the transmission would cost $6200 to repair, which is more than it is worth.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496208December 6, 2022
SEAT BELTS, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2017 Nissan Quest. The contact stated that all the windows inadvertently failed to operate as needed. The contact also stated that she attempted to operate the HVAC system and noticed an abnormal odor. The vehicle was taken to an independent mechanic and the air filters were replaced; however, the failure recurred. The contact was concerned of the lack of ventilation. Additionally, the contact stated that the rear center captains seat belt failed to operate as designed. No warning light was illuminated. The vehicle was taken to the dealer however, the contact was informed that the vehicle was operating as designed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493251November 12, 2022
ELECTRICAL SYSTEM, POWER TRAIN
Sent the van to Nissan for ABS recall repair and also got my serpentine belt replaced. The check engine light went on when I got the car back. I got a P0840 code which is for transmission pressure sensor. Nissan said I would have to replace transmission. They have a faulty transmission or they could have ruined my van after the repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491701October 31, 2022
POWER TRAIN, UNKNOWN OR OTHER
Transmission shudder at 1000-1500 rpm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488584October 10, 2022
POWER TRAIN
I was on a busy freeway only 10 miles from my city and my van with no warning started to slow down and I tried pushing gas to make it go faster to the speed limit because there were semi trucks lined behind and beside me and it wouldn’t accelerate at all. It just continued to slow down at a fast rate and I was trying to get to the side of the freeway as fast as possible and the steering wheel got hard to turn to the side. It was a struggle and I had my husband, and all 5 of my daughters with me. We were all scared out of our minds. Vehicles were passing so close to us and so fast. The vehicle came to a complete stop on the side of the freeway and the engine was still running and I tried to push gas but it just revved up and didn’t move at all. My family and I were stranded for hours waiting for help to come. We could have been hit by so many vehicles. I turned off the van and restarted a few minutes later to try to get it to go but it wouldn’t budge. Just made whining sounds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482086August 30, 2022
STRUCTURE:BODY:DOOR
The contact owns a 2009 Nissan Quest. The contact stated that the passenger's side rear sliding door inadvertently opened while the vehicle was locked. Additionally, there was water build-up in the passenger's side rear sliding door track and an unknown burn mark on the floorboard. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 116,521.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479117August 13, 2022
STEERING, FUEL/PROPULSION SYSTEM
1. Fuel Gauge- the fuel Hague is incorrect. I suspect somewhere between 1/2 tank and 3/8 tank will actually be an empty tank. I was almost left stranded when I could make it to the next service station. The car performed slow and the car came to a slow stop. No fuel indicator light came on. 2. My steering wheel has been very difficult to turn. Suddenly the power steering tank requires daily service. There is a rattling noise that gets a little better when I pour power steering fluid. I am unable to make safe turns due to the steering wheel no moving at it’s normal rate. Turning at intersections is the worst as I sometimes have to try several attempts. I end up having to take wide turns and that is not always safe in our narrow streets. There is no indicator light related to this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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