Nissan Quest Complaints

2,121 consumer complaints on file.

#10422880September 1, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE CALIPER LOCKS WHILE DRIVING BECAUSE THE SHAFT CYLINDER IS MADE OF PLASTIC WHICH OVERHEATS AND LAST FOR LESSER THAN 3 MONTHS DEPENDING ON DRIVING HABIT. THE BRAKE PADS LOCK IN PLACE SLOW THE VEHICLE UNTIL THE PADS ARE COMPLETELY WORN OUT. TWICE THE BRAKE MATERIAL CAUGHT FIRE AND DEMOBLIZED THE VEHICLE *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10421444August 25, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THE REAR LIFTGATE LENS DOES NOT HAVE A BULB IN THE SOCKET. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE LENS WAS COSMETIC; THEREFORE, IT WOULD NOT HAVE A BULB IN THE SOCKET. THE FAILURE AND CURRENT MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418050August 8, 2011
STEERING, SERVICE BRAKES, HYDRAULIC, EQUIPMENT
MY QUEST WAS PURCHASED 12/06. SINCE THEN THE ODOMETER HAS MALFUNCTIONED. THEY WOULD NOT FIX IT. THE BRAKE DISC HAVE MALFUNCTIONED TWICE, EVEN AFTER NISSAN REPLACED THEM. THE RESPONSE FROM NISSAN WAS "HOTSPOTS HAPPEN NORMALLY IN DISCBRAKES". THE MOTOR MOUNTS WENT BAD AFTER 2.5 YEARS. NOW I AM FACED, AFTER A LITTLE MORE THAN 4 YEARS WITH "POWER STEERING PUMP" REPLACEMENT AND "RACK AND PINION ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416572August 1, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 NISSAN QUEST. THE CONTACT ATTEMPTED TO OPEN THE DRIVERS SIDE SLIDING DOOR WHEN THE DOOR DETACHED FROM THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415246July 26, 2011
EQUIPMENT
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. THE CONTACT STATED THAT SMOKE WOULD RISE FROM UNDER THE HOOD OF THE VEHICLE WHENEVER THE AIR CONDITIONER WAS TURNED ON. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS CORROSION WITHIN THE AIR CONDITIONER LINES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSITANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 46,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10415283July 26, 2011
ENGINE AND ENGINE COOLING
TURNED ON THE AIR CONDITIONING UNIT AND WHILE DRIVING NOTICED THE CAR START TO SMOKE. TWO DAYS LATER TRIED TURNING ON AGAIN AND NO SMOKE BUT SOUNDS LIKE A BELT WAS RUBBING TOGETHER. TOOK THE VEHICLE INTO THE NISSAN DEALERSHIP AND PART #92463-5Z000 PIPEEASSY AND 92471-ZE60A PIPEASSY REAR WERE CORRODED. CONCERN IS THAT IF THIS HOLDS ANTIFREEZE SHOULDN'T THIS PART WHICH IS THE HOSE BE RUST RESISTANT? THIS SEEMS TO BE A BIG PROBLEM BUT I WAS TOLD WELL IT'S CORRODED.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414010July 21, 2011
FUEL SYSTEM, GASOLINE
STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. I HAVE NO SENSE OF SMELL WAS UNABLE IDENTIFY THIS PROBLEM SOONER TILL HEADACHES STARTING TO OCCURRING. THEN OTHER PEOPLE TOLD ME THAT THERE ARE STRONG GAS ODOR INSIDE VEHICLE. I GOOGLED IT AND REALIZED LOTS OF PEOPLE WHO OWNED 1996 NISSAN QUEST HAS THE SAME PROBLEM. I CALLED NISSAN DEALER AND WAS TOLD VIN # WAS NOT PART OF RECALL #00V419001 (FUEL SYSTEM GASOLINE) *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414003July 21, 2011
FUEL SYSTEM, GASOLINE
STRONG GAS ODOR INSIDE VEHICLE WHILE DRIVE. IT GOT SO BAD IT ACTUALLY CAUSED HEADACHE. NISSAN DEALER WAS UNABLE TO IDENTIFY THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413403July 18, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON JULY 11,2011 I WAS TRAVELING IN MY 2006 NISSAN QUEST MINIVAN WITH MY TWO CHILDREN FROM MY HOME IN HARWICH, MA TO MY PARENT'S HOME IN ASHFORD, CT. AT ABOUT 1PM ON A DRY ROAD, WHILE TRAVELING AT ABOUT 65MPH ON MA ROUTE 25, MY QUEST JUST COMPLETELY SHUT DOWN, NO GAS PEDAL RESPONSE, NO POWER STEERING, NO POWER BRAKES ETC. AND THE RED CHECK ENGINE LIGHT WENT ON. FORTUNATELY , THE TRAFFIC WAS LIGHT AND I WAS ABLE TO GUIDE THE QUEST TO THE SIDE OF THE ROAD, AFTER A FEW MINUTES, I WAS ABLE TO RE-START THE QUEST AND IT THEN AGAIN RAN NORMALLY. I SCHEDULED AN APPOINTMENT FOR THE JULY 12 WITH GATES GMC NISSAN IN WINDHAM, CT. THE DIAGNOSIS OF THE PROBLEM (IN THEIR INVOICE C94977) WAS AS FOLLOWS: "C/S CHECK ENG LIGHT WAS ON, CHECK AND REPORT VEHICLE SHUT OFF WHILE DRIVING. DID RE-START AND RAN FINE CAUSE PO643 SENSOR POWER SUPPLY FOUND APP SENSORFAULT, NO REPAIR AT THIS TIME, NEEDS GAS PEDAL ASSEMBLY." GATES DID NOT HAVE THE ELECTRONIC GAS PEDAL WHICH APPARENTLY CAUSED THIS PROBLEM IN STOCK AND SAID IT WOULD TAKE DAYS TO GET ONE. I HAVE BEEN DRIVING THE QUEST SINCE THEN WITHOUT INCIDENT. CLEARLY ANY MAJOR VEHICLE SHUT DOWN AT HIGHWAY SPEEDS AS JUST OCCURRED IS A SAFETY PROBLEM. I WAS FORTUNATE THAT I COULD PULL THE VEHICLE OVER. IF NOT, I COULD HAVE BEEN STRUCK FROM BEHIND. ETC. OBVIOUSLY, SOMETHING IS WRONG AS SHOWN BY THE INCIDENT ABOVE. I WOULD APPRECIATE WHATEVER CAN BE DONE TO WARN NISSAN AND ALSO TO FIX MY VEHICLE. I HAVE APPROX. 56,000 MILES ON THE VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412343July 14, 2011
ELECTRICAL SYSTEM
MY 2004 NISSAN QUEST BEGAN SHUTTING DOWN WHILE DRIVING, EVEN AT SIGNIFICANT HIGHWAY SPEEDS, REQUIRING THE VEHICLE TO BE PULLED OVER AND RESTARTED. VEHICLE HAS 69,923 MILES AT THE TIME IT WAS DIAGNOSED WITH A CORRODED ENGINE CONTROL MODULE THAT NEEDED TO BE REPLACED. I NOW UNDERSTAND THIS IS A COMMON PROBLEM THAT SEEMS TO BE MORE OF A DESIGN FLAW THAN AN "ENVIRONMENTAL FACTOR" AS NISSAN CALLS IT. THIS VEHICLE HAS BEEN WELL MAINTAINED. I DID NOT EXPECT A $1,500.00 REPAIR BILL NOR DID I EXPECT SUCH A COMPROMISE TO MY FAMILIES SAFETY WHILE DRIVING ON THE HIGHWAY. IT JUST SHUTS DOWN WITHOUT WARNING, NO POWER, NO ABILITY TO CONTROL THE VEHICLE!!! I WAS LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409270June 28, 2011
ENGINE AND ENGINE COOLING
LOUD RATTLING IN MY ENGINE WHEN I START MY VAN AND WHEN I DRIVE THROUGH TOWN. VERY EMBARRASSING! MECHANIC THINKS IT IS THE TIMING CHAIN TENSIONERS IN THE ENGINE THAT IS GOING TO COST OVER $3,500. I ONLY HAVE 94,000 MILES ON THE VAN SO IT SHOULD NOT BE DOING THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409282June 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
WARNING LIGHTS "SLIP", "TCS OFF" AND "SERVICE ENGINE SOON" WOULD INTERMITTENTLY REMAIN ON WELL PAST IGNITION -- USUALLY AFTER THE ENGINE HAD STRUGGLED TO START. DASHBOARD "TCS ON" SWITCH DID NOTHING TO REMEDY THIS. SOMETIMES, EVEN WHEN THE VAN WAS BEING DRIVEN AT 25 TO 55MPH, THESE LIGHTS WOULD SUDDENLY POP ON AND THE ENGINE WOULD STALL OUT, DEPRIVING ME OF MOST OF MY STEERING AND BRAKING CAPABILITIES WITH TRAFFIC RIGHT BEHIND ME. IN MY AREA, THE MAIN HIGHWAY IS HEAVILY TRAVELED, FULL OF CURVES AND OFTEN NARROWS TO 2 LANES WITH VERY LIMITED SHOULDERS. THE ENGINE DYING UNEXPECTEDLY ON THIS ROAD IS A SAFETY HAZARD NOT ONLY TO EVERYONE IN MY VEHICLE BUT TO ONCOMING TRAFFIC AS WELL. I AM FREQUENTLY FOLLOWED BY FULLY-LOADED LOGGING TRUCKS AND SEMIS, WHOSE DRIVERS WOULD FIND IT EXTREMELY DIFFICULT (IF NOT IMPOSSIBLE) TO AVOID HITTING ME, ESPECIALLY IF I WERE IN A SPOT WHERE I COULD NOT COAST ALL THE WAY OFF THE ROAD. AFTER READING NUMEROUS ONLINE COMPLAINTS OF OTHERS HAVING THE SAME ENGINE PROBLEM, I WROTE TO NISSAN REPORTING THE DANGER, SUGGESTING A RECALL. (FILE #7197243) THEY REFUSED TO COVER REPAIR BECAUSE MY WARRANTY HAD EXPIRED. TOLD ME TO TAKE MY QUEST TO A DEALERSHIP, WHO WANTED $104 JUST TO HOOK UP THEIR DIAGNOSTIC EQUIPMENT, PLUS THE ACTUAL REPAIR COSTS. THE PROBLEM -- A FAULTY CAMSHAFT SENSOR -- WAS SUBSEQUENTLY FIXED BY A LOCAL SHOP. THE MECHANIC THERE TOLD ME THAT THE MECHANICS' "CRYSTAL BALL" HOTLINE WAS REPORTING FREQUENT FAILURES OF THIS COMPONENT -- IN ADDITION TO A TSB NISSAN PUT OUT ON THE PROBLEM. (SO, THEY ARE AWARE!) GIVEN THE IMPORTANCE OF THIS SENSOR FOR SAFE OPERATION OF THEIR ENGINES, SHOULDN'T THE COMPANY ADDRESS THE HIGH FAILURE RATE OF THE ONES INSTALLED IN THEIR VEHICLES, REGARDLESS OF MILEAGE? I HOPE YOU WILL LOOK INTO THIS BEFORE LIVES ARE LOST AS A RESULT OF NISSAN'S REFUSAL TO ACKNOWLEDGE AND DEAL WITH THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407691June 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO LOSE POWER AS SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THE ELECTRICAL SYSTEM WAS COMPLETELY BURNED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10404968June 2, 2011
ELECTRICAL SYSTEM
THE CAR HAD BEEN EXHIBITNG VARIOUS LIGHT WARNINGS. THE CAR WAS CHECKED AND THE LIGHT INDICATORS WERE NOT CORRECT. NO PROBLEMS WERE EVIDENT. I PARKED THE CAR IN FRONT OF MY HOME. TWO HOURS AFTER PARING THE CAR IT BEGAN TO SMOKE. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS PUT OUT. THE HARNESS BURNED DUE TO AN ELECTRICAL MALFUNCTION THAT IS NOT CONSIDERED WEAR AND TEAR. IT IS DUE TO A DESIGN OR MANUFACTURE THAT PUT ME AND MY PROPERTY IN POTENTIAL HARMS WAY. THIS REPORT IS FILED IN AN EFFORT TO PROTECT OTHER NISSAN OWNERS AND TO ALERT THE COMPANY OF A DESIGN FLAW,
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10402829May 26, 2011
ENGINE AND ENGINE COOLING
THERE IS AN AWFUL TICKING SOUND COMING FROM THE ENGINE. MY CAR HAS BEEN SERVICED MY NISSAN REPEATEDLY AND IT'S STILL MAKING THE NOISES. NOW I'VE BEEN TOLD IT'S THE TIMING CHAIN. AFTER READING UP ON THIS ISSUE IT'S APPARENT THAT THERE A WIDESPREAD PROBLEM WITH THIS PART IN THE NISSAN QUESTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402106May 19, 2011
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING
2005 NISSAN QUEST WHEN LOCKING DOORS THROUGH ALARM CONTROL, AT TIMES, THE DRIVER AND PASSENGER WINDOWS WILL ROLL DOWN. STARTED TO OCCUR AT 61,000 MILES. TIRE PRESSURE LIGHT TURNS ON EVEN WHEN TIRE PRESSURE IS ADEQUATE. STARTED TO OCCUR AT 51,000 MILES. TIMING CHAIN GUIDES WERE BELIEVED TO HAVE BEEN BROKEN, OCCURRED AT 63,000 MILES. GAS GAGE AT TIMES WILL NOT DISPLAY CORRECT LEVEL OF GASOLINE IN TANK. STARTED TO OCCUR AT 54,000 MILES. BACK HATCH STOPPED WORKING AT 42,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401141May 16, 2011
ELECTRICAL SYSTEM
CAR WAS ON E WITH LIGHT ON. PUT $60 OF GAS IN APPROX 16 GAL. CAR SHOULD HAVE BEEN FULL. RESTARTED CAR AND GAS GAUGE STAYED ON E. TURNED CAR OFF, RESTARTED MULTIPLE TIMES. GAS GAUGE MOVED TO 2 BARS. DEALERSHIP DISCONNECTED BATTERY AND WHEN RECONNECTED GAS GAUGE MOVED TO FULL. PUSHED BUTTON IN REAR TAILGATE TO CLOSE TAILGATE DOOR, FRONT WINDOWS ROLLED UP INSTEAD. STOPPED @ STOP SIGN AND THEN WENT TO ACCELERATE. CAR RPM'S WENT UP TO 4.5 THEN ACTED LIKE I HAD TAKEN MY FOOT OFF THE GAS AND DROPPED DOWN TO BELOW 1 AND SHOT BACK UP TO 4 AND BACK DOWN TO 1, AND THEN FINALLY KICKED INTO GEAR AND WENT FORWARD. LUCKILY NO OTHER CARS AROUND OR COULD'VE CAUSED ACCIDENT. DEALER SAID THEY COULD LOOK BUT UNLESS I COULD DUPLICATE ABOVE LISTED INCIDENCES THEY WOULDN'T BE ABLE TO FIGURE OUT WHAT WAS WRONG. PASSENGER SLIDING DOORS FREEZE SHUT IN WINTER. KIDS HAVE TO CLIMB IN THROUGH THE FRONT DOORS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10398737May 3, 2011
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
TL* THE CONTACT OWNS A 2007 NISSAN QUEST. THE CONTACT STATED THAT THE ABS, TRACTION CONTROL AND SLIP WARNING LIGHTS WERE ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE ABS ACTUATOR PUMP MOTOR HAD FAILED. THE SERVICE DEPARTMENT WAS CALLED AND STATED THAT THE FAILURE WAS UNUSUAL BUT COULD HAVE BEEN CAUSED BY HEAVY SNOWS AND MOISTURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,884 AND THE CURRENT MILEAGE WAS 75,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398274April 29, 2011
ENGINE AND ENGINE COOLING
AT A REGULAR DEALER VISIT FOR AN OIL CHANGE, I WAS TOLD THAT I HAVE A BROKEN TIMING CHAIN GUIDE ON MY 04 NISSAN QUEST. THE COST OF THIS REPAIR IS APPROXIMATELY $1800. UPON DOING SOME RESEARCH, I DISCOVERED THAT THIS IS A FAIRLY COMMON ISSUE WITH 04 QUESTS AND IT APPEARS TO HAPPEN BETWEEN 60 -90,000 MILES (MINE IS JUST OVER 80,000). LINK IS ATTACHED: HTTP://QUESTDRIVER.COM/NODE/835. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397140April 22, 2011
ENGINE AND ENGINE COOLING
WE HAVE A 2006 NISSAN QUEST WITH 85,000 MILES ON IT. FOR A WHILE WE HAVE BEEN HEARING A WHINE WHEN WE ACCELERATE. WE HAVE BEEN TOLD THAT WE WILL NEED TO REPLACE THE TIMING CHAIN FOR ABOUT $2,700. WHEN I STARTED TO RESEARCH THIS IT SEEMS LIKE THIS A COMMON ENOUGH ISSUE THAT IT NEEDS TO BE LOOKED INTO. TIMING CHAINS SHOULD NOT HAVE ANY ISSUES TILL ATLEAST 200,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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