Nissan Quest Complaints

2,121 consumer complaints on file.

#10444061January 17, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE FUEL GASKETS, CHAMBER, PUMPS AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE FUEL GASKETS, CHAMBER, PUMPS AND THE SENSOR BUT TO NO AVAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY THEN ADVISED THE CONTACT THAT THEY HAD NOT COME UP WITH A REMEDY FOR THE FAILURE YET AND THAT THE CONTACT SHOULD NOT ALLOW THE FUEL TO GO UNDER ONE FOURTH FULL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 5,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443829January 15, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
AS MY WIFE DROVE OUR BRAND NEW QUEST DOWN A SLOPE TO MAKE A LEFT HAND TURN, THE QUEST DIED. SHE STOPPED THE CAR AND TRIED TO RESTART IT TO NO AVAIL. WHEN I ARRIVED I HAD HER ATTEMPT TO START AS I LISTENED TO THE ENGINE, IT WAS TURNING AND THE CAR HAD POWER BUT IT WAS ACTING LIKE IT HAD NO FUEL. THE GAUGE SHOWED A LITTLE OVER 1/4 TANK. WHEN THE TOW TRUCK ARRIVED HE TOOK US TO A GAS STATON FIRST, AFTER FUELING THE CAR STARTED. WHEN I SUBMITTED IT TO THE QUEST DEALERSHIP THE SERVICE CHIEF SAID THIS WAS THE THIRD TIME HE'S SEEN THIS HAPPEN IN THE PAST MONTH! THE FACT THAT NISSAN HAS CLEAR EVIDENCE OF A PROBLEM THAT CAN PROVE VERY, VERY, DANGEROUS YET HAS NOT ISSUED A RECALL IS VERY DISTURBING. PLEASE ADDRESS, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443689January 13, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I WAS DRIVING DOWN A MODERATE INCLINE ON LOW FUEL WHEN THE ENGINE STOPPED RUNNING. I WAS ABLE TO SAFELY PULL TO THE CURB AND RESTART THE ENGINE. I TOOK THE CAR INTO THE NISSAN DEALERSHIP TO BE LOOKED AT AND WAS TOLD THERE WERE 3 OTHER CARS IN LINE WITH THE SAME PROBLEM. NISSAN IS WELL AWARE OF THE PROBLEM. I WAS THEN TOLD NOT TO LET THE FUEL TANK GET BELOW 1/2 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443334January 10, 2012
FUEL SYSTEM, GASOLINE
MULTIPLE TIMES MY 2011 QUEST HAS STALLED OUT WHEN GOING DOWNHILL. AT FIRST IT WAS IF I HAD ROUGHLY A QUARTER TANK OF GAS LEFT. YESTERDAY IT HAPPENED WHEN I HAD JUST SHORT OF A HALF TANK OF GAS. IT HAPPENS IF I'M SITTING STILL ON A HILL OR CRUISING DOWN THE HIGHWAY AT 65MPH. I HAVE TO PUT THE CAR IN NEUTRAL, PRESS ON THE BRAKE, THEN HIT THE START BUTTON, AND LUCKILY IT HAS RESTARTED EVERY TIME. WITH 2 CHILDREN UNDER 3, THIS IS A HUGE CONCERN FOR ME. PLEASE FORCE NISSAN INTO FIXING THIS BEFORE A TRAGEDY HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443346January 10, 2012
FUEL SYSTEM, GASOLINE
THE VEHICLE FAILS TO DRAW GAS FROM THE GAS TANK WHEN PARKED ON A DECLINE (FRONT DOWN), AND THERE IS LESS THAN 1/4 TANK OF FUEL IN THE TANK. THIS HAPPENED IN OUR DRIVEWAY, WHERE WE WERE UNABLE TO START THE VEHICLE EVEN WITH 1/4 TANK OF GAS, UNTIL THE VEHICLE WAS PUT IN NEUTRAL AND ROLLED TO A FLAT SPOT. THEN THE VEHICLE WAS ABLE TO START. WE HAVE HEARD SIMILAR STORIES OF THE VEHICLE NOT STARTING WHEN PARKED ON AN DECLINE, BUT HAVE ALSO HEARD OF OWNERS OF THE 2011 QUEST STALLING AT HIGHWAY SPEEDS DUE TO FUEL STARVATION, ATTRIBUTABLE TO BAD GAS TANK DESIGN. THIS SHOULD BE RECALLED AND FIXED BY NISSAN IMMEDIATELY BEFORE SOMEONE IS INJURED OR KILLED IN A STALL-OUT ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442457January 4, 2012
ELECTRICAL SYSTEM
I HAD NISSAN QUEST 2000, MINIVAN, FOR FIVE YEARS. IT HAS ONLY 135K MILES. WE TOOK GOOD CARE OF IT AND KEEP IT WELL MAINTAINED. IN 01/03/2012 I WAS PICKING UP MY KIDS FROM SCHOOL, IN THE SCHOOL PARKING LOT I SMELLED SOMETHING WEIRD I THOUGHT IT FROM OUTSIDE, THIN ONE LADY WAVED TO ME THAT THERE IS SOMETHING WRONG IN MY CAR. THE SMOKE WAS START COMING OUT OF THE FRONT TRUNK OF THE CAR. I LOOKED AT THE TEMPERATURE READER, IT WAS NORMAL, NO OVERHEATING. I TURNED OFF THE CAR AND LEFT WITH MY 4 KIDS. I THOUGHT IT WILL STOP SMOKING, BUT THE SMOKE CONTINUE TO INCREASE, AND WE START SEE SOME FIRE. THE SCHOOL CALLED THE FIRE DEPARTMENT, THEY WERE THERE IN 3 MIN. THEY WERE ABLE TO CONTROL THE FIRE BUT AFTER IT MADE A COMPLETE DAMAGE. THE OFFICER IN THE FIRE DEPARTMENT TOOK TOO MANY PICTURES, AND HE SAID THEY CAN'T TELL THE CAUSE OF FIRE. I JUST DON'T UNDERSTAND HOW AND WHY THIS HAPPENS, THIS KIND OF CAR SUPPOSED TO SERVE FOR MUCH LONGER THAN THAT, IT HAS ONLY 135K MILE ON IT. MANY PEOPLE TOLD ME THAT COULD BE DUE TO MALFUNCTION OR DEFECT IN MANUFACTURE. I FIELD THIS COMPLAINS AND WISH THERE WILL BE INVESTIGATION IN THIS INCIDENT SO NOBODY COULD HAVE THE SAME EXPERIENCE OR WORST. THANKS GOD I AM SAFE WITH MY CHILDREN BUT I LOST MY VAN. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10441075December 23, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE INDICATOR IS INACCURATE. AFTER THE VEHICLE WAS COMPLETELY FUEL UP, IT ONLY INDICATE 3/4 OF A TANK ON THE FUEL GAUGE INDICATOR. UP ON SUBSEQUENT RESTART OF VEHICLE (2 TIME), THE FUEL LEVEL INDICATOR FINALLY READ FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440325December 18, 2011
FUEL SYSTEM, GASOLINE
FIRST INCIDENT: VEHICLE'S LOW FUEL WARNING LIGHT CAME ON AND COMPUTER INDICATED 55 MILES TO EMPTY. APPROXIMATELY 8 MILES LATER, WHILE IDLING IN A PARKING LOT ON A SUBTLE DOWNHILL SLOPE, THE ENGINE STALLED. PUSHING START BUTTON CAUSED AN ATTEMPT TO CRANK, BUT ENGINE WOULDN'T START. ACCESSORY POWER STILL WORKED. WE PUT 1 1/2 GALLONS OF GAS IN THE VAN AND IT STILL WOULD NOT START (JUST CRANKED AND SPUTTERED OUT AGAIN). THE VAN WAS TOWED TO A NISSAN DEALER AND ONCE OFF THE TOW TRUCK, IT STARTED UP WITHOUT PROBLEMS AND INDICATED 74 MILES TO EMPTY. DEALER RAN DIAGNOSTICS AND SAID NOTHING WAS WRONG, AND THEY BELIEVED IT RAN OUT OF GAS BUT STATED COMPUTER AND FUEL GAUGE WE'RE ACCURATE. SECOND INCIDENT: 12/16/11, LOW FUEL LIGHT CAME ON AT 52 MILES TO EMPTY. BEFORE I COULD REACH THE CLOSEST GAS STATION, AT 48 MILES TO EMPTY AND AFTER GOING DOWN A DOWNHILL SLOPE THEN PULLING UP TO A STOPLIGHT ON A HIGHWAY THAT WAS STILL AT A VERY SLIGHT DOWNHILL DECLINE, THE ENGINE STALLED AND WOULD NOT RESTART. I EXITED THE VEHICLE FOR FEAR OF BEING HIT BY ONCOMING TRAFFIC. I CALLED POLICE AND WE PUT 3 GALLONS OF GAS IN THE VAN AND THE ENGINE CRANKED RIGHT UP. I IMMEDIATELY WENT TO THE NEAREST GAS STATION ABOUT 3 MILES AWAY AND THE VAN TOOK 15.2 GALLONS (ADD THE 3 POLICE PUT IN AND I SHOULD HAVE HAD 1.8 GALLONS IN THE TANK WHEN IT STALLED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440348December 18, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
ENGINE WILL STALL AND SOMETIMES NOT RESTART WHEN DRIVING DOWN A STEEP GRADE WHEN FUEL TANK HAS 1/4 TANK LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438766December 6, 2011
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2005 NISSAN QUEST. THE CONTACT STATED THAT SHE WOULD HEAR A CRACKING NOISE WHENEVER SHE TURNED THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE CONTINUED. THE VEHICLE WAS EVENTUALLY TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT BOTH TIE ROD ENDS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438562December 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE FUEL LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436888November 23, 2011
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
THE ALIGNMENT ADJUSTMENT BOLT, THE BOLT THAT GOES THROUGH THE UNIBODY, BROKE AND DROPPED THE A-ARM SECTION THAT HOLDS THE BACK PASSENGER TIRE, ONTO THE HIGHWAY. I HAD THREE TIRES GOING STRAIGHT AND THE BACK PASSENGER TIRE TURNED IN AT 65 MPH ON THE HIGHWAY WITH SPARKS AND SWERVING INTO THE ONCOMING LANE. WE WERE ABLE TO REGAIN CONTROL OF THE VAN AND GET IT TO THE SHOULDER. FOR A MOMENT WE THOUGHT THE VAN MIGHT ROLL. OUR MECHANIC STATED HE HAS NEVER SEEN ANYTHING LIKE THIS BEFORE. THIS IS A 2005 NISSAN QUEST WITH 65,000 AND I MAINTENANCE IT REGULARLY. A VERY SERIOUS SAFETY CONCERN. THIS COULD HAVE BEEN A FATALITY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10436157November 16, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
THE GAS GAUGE IS DISPLAYING INACCURATE INFO. EVEN IF I FILL IT TO THE TOP, IT STILL DISPLAYS EITHER EMPTY OR HALF FULL. THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435289November 11, 2011
VISIBILITY
DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433018October 27, 2011
ENGINE AND ENGINE COOLING
MY CAR ENGINE HAS BEEN MAKING A CLICKING NOISE FOR THE PAST 10,000 MILES AND SEEMS TO BE GETTING WORSE. ON TAKING IT INTO THE DEALER AT APPROX 95,000 MILES, THEY TOLD ME I NEEDED TO HAVE THE TIMING CHAIN REPLACED WITH OTHER INCIDENTALS FOR A COST OF APPROX $3200., $2300 ALONE FOR THE TIMING BELT ASPECT. I DID NOT FOLLOW THROUGH WITH THE TIMING CHAIN REPAIR BUT ONLY THE REPAIR OF THE HIGH SPEED STEERING HOSE. I HAVE BEEN REVIEWING THE TIMING CHAIN REPORTS AND IT DEFINITELY SEEM THAT NISSAN HAS A PROBLEM WITH FAILING TIMING CHAINS AND IT DOES SEEM LIKE A MANUFACTURING DEFECT AND AS SUCH SHOULD BE RECALLED. I STRONGLY RECOMMEND THAT NHTSA START AN INVESTIGATION INTO RECALLING ALL THE NISSAN TIMING CHAIN VEHICLES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428938October 6, 2011
ELECTRICAL SYSTEM
WE WERE NORTHBOUND IN MOTION JUST LEAVING A LIGHT CONTROLLED INTERSECTION, ON A GREEN, WHEN STRUCK EXTREMELY HARD ON DRIVER SIDE. WE WERE IN MOTION AND OTHER PERSON ATTEMPTED TO COME FROM WESTSIDE EXITING A BAKERY, MID STREET, TO MAKE LEFT TURN AND HEAD SAME DIRECTION AS US (NORTHBOUND) BUT FAILED. OTHER DRIVER SAID TWO VEHICLES STOPPED AND WAIVED HER OUT. SHE SPED ACROSS TWO SOUTHBOUND LANES, DID NOT STOP IN THE TURNING MERGING LANE, KEPT GOING STRAIGHT ACROSS THOSE 3 LANES, HER FRONT END STRUCK DRIVER SIDE DOOR TRAVELING DOWN THE RIGHT SIDE OF OUR MINIVAN, CRUSHED MIDDLE DOOR THE HARDEST ,TO DRIVER SIDE REAR WHEEL WELL. WE NEVER SAW HER. DAMAGES TOTALED $4,784.39. VEHICLE TOWED TO CERRITOS NISSAN BODY SHOP, FROM LAKE ELSINORE. IMPACT SEVERE INSTRUMENT PANEL SHOWED WARNING THE SIDE DOOR OPEN. THE PROBLEM IS, REPAIRS COMPLETED ON 9/28/11, WE GO TO PICK UP VEHICLE, WHEN WE ARE ABOUT TO LEAVE, WE SEE THE ODOMETER INDICATOR AND FUEL GAUGE NOT DISPLAYING ANY NUMBERS. BOTH GAUGES WORKING FINE, PRIOR TO ACCIDENT. BODYSHOP TOOK A PICTURE UPON THE VEHICLE'S ARRIVAL OF THE DISPLAY PANEL DOCUMENTING MILEAGE AND FUEL. HOWEVER, NOW CERRITOS NISSAN, AFTER HAVING CARE, CUSTODY, AND CONTROL OF THE VEHICLE, FOR 3 WEEKS, CLAIMS THAT THE LIQUID CRYSTAL JUST WENT BAD DUE TO AGE OF CAR. MOREOVER, WANT US TO PAY TO FIX IT. THERE WAS NO PROBLEM PRIOR TO THE ACCIDENT OR CAR?S ARRIVAL TO THE SHOP. DIAGNOSIS OF THE PROBLEM, I FIND THIS RESPONSE SUSPECT. THE SHOP ALSO INDICATED MANY TIMES CUSTOMER LEAVE THE SHOP AND CALL BACK WITH THIS COMPLAINT. WE NEVER LEFT THE PREMISES. I GOGGLE THIS ISSUE SHOWS DUE TO MOISTURE OR COLD WEATHER IS A CAUSE FOR THIS ISSUE OCCURRING. WAS THE VEHICLE LEFT UNPROTECTED AND SUBJECT TO CONDITIONS TO CAUSE THIS? HTTP://QUESTDRIVER.COM/NODE/764#COMMENT-1666 PLEASE INVESTIGATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10426877September 23, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT WAS STANDING OUTSIDE OF THE PASSENGER SIDE AUTOMATED SLIDING DOOR PLACING A CHILD SEAT IN THE VEHICLE WHEN HER CHILD DEPRESSED THE CLOSE DOOR BUTTON. THE AUTOMATED SLIDING DOOR CLOSED WITHOUT DETECTING THE CONTACT WAS IN THE PATH OF THE DOOR. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO HER LEFT LEG. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10426397September 20, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THE SLIP WARNING LIGHT ILLUMINATED, CAUSING THE BRAKES TO FAIL WHEN APPLIED. THE CONTACT HAD TO CONSTANTLY PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INSPECTED THE LINES AND THE BRAKES BUT COULD NOT FIND ANY FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425077September 12, 2011
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL* THE CONTACT OWNS A 1994 NISSAN QUEST. THE CONTACT WAS TRAVELING 80 MPH WHEN THE HOOD LATCH FAILED FLEW OPEN, FRACTURING THE FRONT WINDSHIELD. THE CONTACT HAD TO TIE DOWN THE HOOD TO KEEP IT FROM FLYING OPEN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/03/11*LJ UPDATED 11/04/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424385September 8, 2011
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BACK ON JULY AS I WAS ON THE HWY, SET MY CRUISE CONTROL, FOR THE FIRST TIME SINCE I'VE OWNED MY NISSAN, AT 55MPH, THE SPEEDOMETER STOPPED WORKING, MY RIGHT HEADLIGHT WENT OUT. NOW EVER SINCE THEN, IT HAS GOTTEN WORSE, I HAVE REPLACED THE RIGHT HEADLIGHT 3 TIMES . I'VE NOTICED THAT WHEN I GRAB THE HANDLE OF THE TURN SIGNAL IT CRACKLES, AND CAUSES THE HEADLIGHTS TO FLICKER, AND THE ODOMETER DOESN'T WORK WHEN THE SPEED CONTROL IS ON ZERO WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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