Nissan Quest Complaints
2,121 consumer complaints on file.
- #10915005October 10, 2016SERVICE BRAKES
SUDDEN ONSET OF RATTLING NOISE WHEN VEHICLE GOES OVER BUMPS AND DURING BRAKING. TOOK TO FIRESTONE AND WAS TOLD ONE OF THE CALIPER SCREWS WAS MISSING AND THE REMAINING THREE CALIPER SCREWS WERE LOOSE. THIS DEFECT CAN CAUSE THE BRAKE NOT TO FUNCTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10913962October 5, 2016ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE BRAKE, ABS, SERVICE ENGINE LIGHT IS SHOWING ON THE DASH AND WILL NOT GO OUT. I JUST HAD BRAKES AND ROTORS PUT ON THIS VEHICLE. I WAS TRAVELING ON THE HIGHWAY AND THE VEHICLE JUST SHUT DOWN. I WAS ABLE TO PULL OFF TO THE SHOULDER SAFELY. THE VEHICLE AT FIRST WOULD CRANK BUT NOT START. AFTER A FEW MINUTES, I WAS ABLE TO START VEHICLE. NOW THE ENGINE RUNS ROUGH AND IT HESITATES ON ACCELERATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10911008October 2, 2016FUEL/PROPULSION SYSTEM
FUEL GAUGE GOES FROM FULL TO EMPTY WHEN IT'S ALMOST FULL, NISSAN DID A FUEL SENDER CAMPAIGN REPAIR BUT IT DID NOT CORRECT THE PROBLEM...THIS HAPPENS EVERY TIME I START THE CAR AND DRIVE JUST A MILE OR SO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10909501September 25, 2016ENGINE
RATTLE NOISE WHEN STARTED AND A CELEBRATE TIMING BELT ISSUES
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10907028September 15, 2016POWER TRAIN
TRANSMISSION HAS VIBRATION(SHUTTERING)WHILE DRIVING VEHICLE ON LEVEL SURFACES AS WELL AS WHEN DRIVING ON INCLINES AT TIMES.VIBRATION STRONG ENOUGH TO VIBRATE INSIDE DASH AREA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905791September 12, 2016UNKNOWN OR OTHER
WHILE DRIVING THE TRANSMISSION WILL SLIP, THE RPMS WILL REV WHEN ACCELERATING AND THE TRANS WILL JERK INTO GEAR WHEN IN LOWER GEARS, IT IS NOW HAVING TROUBLE ACCELERATING ALL TOGETHER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10905778September 12, 2016ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 NISSAN QUEST. WHEN THE VEHICLE WAS TURNED ON, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE FUEL GAUGE FREQUENTLY FLUCTUATED. THE CONTACT STATED THAT THE ODOMETER SETTING WAS INACCURATE. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V072000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10903170September 1, 2016UNKNOWN OR OTHER
I'VE HAD CONSTANT PROBLEMS WITH THE TRANSMISSION SLIPPING!! WHEN IN MOTION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10896493August 17, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10895220August 12, 2016SEAT BELTS
TL* THE CONTACT OWNS A 2006 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE SEAT BELT BUCKLE FAILED TO UNLOCK WHEN ENGAGED, WHICH PREVENTED THE OCCUPANT FROM EXITING THE VEHICLE. THE DRIVER WAS ABLE TO CUT THE SEAT BELT WEBBING TO RELEASE THE FRONT SEAT PASSENGER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10893738August 6, 2016ENGINE
WE WERE HEADED OUT ON A 2400 MILE TRIP AND WANTED TO MAKE SURE OUR VAN WAS READY. FIRST ISSUE WAS THE STRUTS. GOT THOSE FIXED. A WEEK LATER WE WERE BACK IN BECAUSE OF ENGINE NOISE AND THEY FIXED THE TIMING CHAIN AND TENSIONERS. A FEW DAYS LATER AGAIN BECAUSE OF ENGINE NOISE WE FOUND OUT THE WHEEL BEARING NEEDED FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10892734August 3, 2016POWER TRAIN
MY 2011 NISSAN QUEST IS HAVING ISSUES WITH THE TRANSMISSION. ON TWO SEPARATE TRIPS THIS SUMMER MY QUEST HAS SEEMINGLY BEEN INCAPABLE OF DOWN SHIFTING TO GAIN POWER DURING PASSING OR CLIMBS. THIS ONLY HAPPENS DURING SEVERAL HOURS OF EXTENDED DRIVING TIME BUT DURING NORMAL AROUND TOWN DRIVING IT OPERATES WITHOUT INCIDENT. I HAVE NOW HAD MY QUEST SERVICED AT TWO SEPARATE DEALERS, ONE IN FLORIDA AND THE OTHER IN OHIO, BOTH FOUND NOTHING AT ALL WRONG. INCIDENT ONE OCCURRED IN LATE JUNE 2016 WHILE IN THE APPALACHIAN'S DURING BOTH THE DESTINATION AND RETURN TRIP (RETURN TRIP AFTER A DEALER TRANSMISSION SERVICE). THE VEHICLE WOULD NOT TRAVEL FASTER THAN 50-60 MPH WHILE CLIMBING EVEN WITH THE ACCELERATION PEDAL COMPLETELY PRESSED. NO ENGINE LIGHTS COME ON AND THE ENGINE TEMPERATURE WAS NORMAL. DRIVING CONDITIONS WERE SIX PASSENGERS WITH LUGGAGE AND 95+ OUTDOOR TEMPS. INCIDENT TWO OCCURRED IN LATE JULY 2016 WHILE TRAVELING IN FAIRLY FLAT MICHIGAN AND OHIO. IN THIS CASE I WAS ABLE TO MAINTAIN 80MPH BUT UNABLE TO ACCELERATE TO PASS. BUT ONE VERY DANGEROUS INCIDENT AND IN FACT ALMOST CAUSING ME TO BE REAR-ENDED WAS WHILE IN STOP AND GO TRAFFIC I TRIED TO ACCELERATE AND CHANGE LANES BUT HAD ZERO POWER PRESSING THE PEDDLE COMPLETELY DOWN. DRIVING CONDITIONS WERE FIVE PASSENGERS WITH LUGGAGE AND LOW 70S OUTDOOR TEMP. I CURRENTLY HAVE A NISSAN CORPORATE ENGINEER SCHEDULED TO EVALUATE MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10891992August 1, 2016FUEL/PROPULSION SYSTEM
OUR NISSAN QUEST HAS BEEN STALLING OUT WITH LESS THAN BETWEEN 1/2 AND 1/4 TANK OF GAS ON A DOWNHILL. IT IS MOSTLY HAPPENING WHILE STOPPED AT STOPLIGHTS OR STOP SIGNS, BUT CAN SPUTTER, SHAKE AND ACT LIKE IT IS NOT GETTING PROPER FUEL SUPPLY ON DOWNSLOPES EVEN WHILE DRIVING. THE CAR HAS STALLED OUT MULTIPLE TIMES ON BUSY STREETS, LEAVING ME VULNERABLE TO REAR END COLLISIONS. WE HAVE 4 CHILDREN IN THE CAR WITH US MOST DAYS AND WE CANNOT HAVE OUR CAR STOPPING IN THE MIDDLE OF A 6 LANE ROAD. AFTER IT HAS HAPPENED MULTIPLE TIMES, WE LOOKED UP THE ISSUE ON LINE AND SAW THAT INDEED THERE IS AN ISSUE WITH THIS MODEL AND YEAR OF CAR FOR THE EXACT SAME PROBLEM, HOWEVER, OUR VIN # IS NOT INCLUDED IN THE RECALL. NISSAN WILL NOT FIX IT NOW, YET IT IS STILL A SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10891997August 1, 2016POWER TRAIN
OUR 2011 NISSAN QUEST IS HAVING ISSUES WITH THE TRANSMISSION. AT HIGH RATES OF SPEED, SUCH AS ON THE FREEWAY, ESPECIALLY WHEN THE CAR HAS BEEN RUNNING FOR AWHILE, THE TRANSMISSION BEGINS TO MAKE A RINGING TYPE SOUND WHEN ACCELERATING. IT ALSO STRUGGLES TO DOWNSHIFT PROPERLY, TAKING SEVERAL SECONDS TO ENGAGE IN THE DOWNSHIFT FOR MORE POWER AND THEN JERKING ROUGHLY. IT HAS LEFT US VULNERABLE TO A SITUATION IN WHICH WE COULD CRASH BY NOT BEING ABLE TO GET OUT OF THE WAY OF ANOTHER VEHICLE QUICKLY. ACCORDING TO OUR MECHANIC AT OUR SERVICE STATION, THIS IS AN ONGOING ISSUE WITH NISSAN'S GEARLESS TRANSMISSION SYSTEM AND HAS BEEN RECALLED ON SEVERAL OTHER NISSAN VEHICLE MODELS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10889328July 28, 2016POWER TRAIN
THE CAR WOULD STALL AND THE STEERING WOULD GO OUT, WHICH WAS VERY DANGEROUS. IT HAPPENED DAILY SINCE MAY OF 2016. IN ORDER FOR THE CAR TO GO FROM STOPPED TO A STARTING POSITION, IT WOULD TAKE ALL OF MY STRENGTH TO PUSH DOWN ON ACCELERATOR TO GET THE CAR TO MOVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10887748July 22, 2016ENGINE
I'VE HAD THIS VEHICLE INTO MY LOCAL NISSAN DEALERS SERVICE CENTER MANY TIMES FOR A LOSS OF POWER. THEY HAD ME REPLACE THE ECU, WHICH HAD TO BE PROGRAMMED, THEN THEY SAID THAT IT WAS THE CATALYTIC CONVERTERS. I BOUGHT ALL THREE OF THOSE. AFTER THAT IT NEEDED TO BE PROGRAMMED FOR THE AIR/FUEL RATIO. STILL RAN THE SAME. I BROUGHT IT INTO A DIFFERENT SHOP, THEY SAID IT HAD A BAD THROTTLE. MY BROTHER HAD ONE I HAD PUT IN BUT STILL NO POWER, AND HESITATION AT ACCELERATION AND UP HILLS, AND MISFIRES AND BACKFIRES A LOT. ONE OF THE CODES THEY FOUND FOR ME WAS A TIMING ISSUE. MY BROTHER HAS SAME VAN TOLD ME HE HAD TO REPLACE THE TIMING CHAIN. I'VE HEARD A RATTLING AND WHINING NOISE FROM TIMING AREA, SO I LOOKED INTO THIS FURTHER. BACK IN 2004 NISSAN ISSUED A TSB REGARDING THIS ISSUE TELLING TECHNICIANS TO MAKE A "GOODWILL ADJUSTMENT" TO PUSH BACK REPAIRS OF THIS ISSUE UNTIL THE VEHICLE WAS OUT OF WARRANTY. I AM VERY CONCERNED ABOUT THIS PROBLEM WITH MY VEHICLE SINCE LEARNING ABOUT WHAT COULD HAPPEN SHOULD IT FAIL. I DRIVE MY CHILDREN IN THAT VAN AND BOUGHT IT BECAUSE I THOUGHT IT WOULD BE A SAFE AND COMFORTABLE VEHICLE TO DRIVE. APPARENTLY NOT. NISSAN CONSUMER AFFAIRS EVEN TOLD ME THAT THEY WILL NOT COVER THE COST OF REPAIRS. I CURRENTLY AWAIT TO HEAR FROM A SUPERVISOR TO GIVE THEM AN EARFUL AND TO FIND OUT THE REASONS WHY IT WILL NOT BE FIXED. THIS SHOULD BE A SAFETY RECALL. IF CATASTROPHIC ENGINE FAILURE DUE TO THIS HAPPENS ON THE HIGHWAY (WHICH WE TRAVEL ALMOST EVERY DAY), THIS WOULD LEAVE THE VEHICLE COMPLETELY CRIPPLED AND UNABLE TO STEER OUT OF THE WAY OF ANY DANGER. SOONER OR LATER SOMEONE IS GOING TO BE INJURED IF NOT KILLED IN A MOTOR VEHICLE ACCIDENT FROM THIS IF NOT ALREADY. IT'S A SHAME NISSAN DOESN'T SEE THE VALUE OF POTENTIALLY SAVING ITS CUSTOMERS LIVES VS. THE COST OF MAKING NECESSARY REPAIRS. IT SHOULD BE A RECALL. I'LL NEVER BUY A NISSAN AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10886297July 21, 2016POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
I BEING HAVING THIS PROBLEM A COUPLE MONTHS ALREADY. EVERYTIME THAT I DRIVE MY NISSAN QUEST FOR A WHILE THE GEARS START SLIPPING. BEFORE AND AFTER I MAKE A STOP IT'S LIKE SOMEBODY HIT ME IN THE BACK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10884043July 11, 2016ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THOUGH MY VEHICLE WAS NOT SUBJECT TO A RECALL I HAD THE SAME ISSUE AS THE OTHER VEHICLES THAT HAD BEEN RECALLED. WITH 40 MILES LEFT TO GO, ACCORDING TO MY GAUGE, MY VEHICLE STALLED IN TRAFFIC, ON TWO DIFFERENT OCCASIONS, WHILE TURNING LEFT INTO GAS STATIONS. WHEN I PRESENTED THIS ISSUE TO A DEALER AND TO NISSAN AMERICA I WAS TOLD MY VEHICLE WAS NOT SUBJECT TO A RECALL, EVEN THOUGH IT WAS FOR THE SAME PROBLEM AND REQUIRED THE SAME REPAIR AS THE RECALLED VEHICLES. I WAS CHARGED OVER $300 FOR REPROGRAMMING MY COMPUTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883359July 7, 2016SEAT BELTS
TL* THE CONTACT OWNS A 1994 NISSAN QUEST. THE CONTACT STATED THAT THE DRIVER AND PASSENGER AUTOMATIC SEAT BELTS STOPPED WORKING. THE SEAT BELT WARNING INDICATOR ILLUMINATED UNTIL THE SEAT BELT WAS BUCKLED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC SEAT BELT CONTROL MODULE FAILED AND NEEDED REPLACEMENT; HOWEVER, THE PART REQUIRED WAS NO LONGER MANUFACTURED TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10883152July 6, 2016ENGINE
TIMING CHAIN AND TENSIONER BEGAN TO FAIL AROUND 105,000. COST TO REPLACE WAS 2166.57. I WAS UNDER THE IMPRESSION THAT TIMING CHAINS WERE SUPPOSED TO LAST LONGER THAN THAT AMOUNT OF TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0