Nissan Pathfinder Complaints

365 consumer complaints on file.

#11552270October 27, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
Issue I have is when its raining - any water in the doors is to to drain out the 4 drain holes at the bottom of the doors. On my 2022 Pathfinder it is coming out the 4 drain holes but also coming out from behind the inside door panels and all 4 doors causing the inside liner/insulation to get wet. If you see water drops on the black plastic piece in the kick plates /doorways then you have an issue. Is this normal and will this cause issues with mold and smell? It seems the issue is the weather stripe that runs under the inside door panels to the top of the door is not making proper contact with the door frame in front of the splash guard which there is an opening from the splash guard which is also a bad design which hold lots of water and when traveling at highway speeds 60+ and the splash guard get fully it start to splash and go thru the opening and the weather-strip is is a complete seal and with the wind water is penetrating thru and wetting the inside door panels. In addition the front passenger also starts with a gurgling sound and it seems water and air are getting trapped due to the splash guard design and weather-strip not providing a good enough seal causing it to make a gurgling sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551458October 23, 2023
UNKNOWN OR OTHER
I purchased my vehicle in april 2023. Everything had been going good until here recently. I had just gotten home, I left my keys in the cupholder, and shut my door to get my 11mo old daughter out of the back seat. All my doors locked, my daughter was left in the car for 45 minutes until my husband (left work) arrived with the spare. This has happened 4x here recently. I contacted Orr Nissan of Fort Smith, AR who told me there was nothing they could do because there are no recalls. I then called back, and asked to speak with the manager who said the same thing- no recalls, and nothing they can do about it. They also told me that until someone else mentions the same problems then they would even issue a recall. That it was up to corporate. I was also told that if I want anything to happen then I need to file a complaint with the BBB, which I have already done. My concern is my child who has been stuck in the car 4 different times within a week. No lights came on, no messages, I couldnt get to my daughter for 45 minutes. that is the main safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550313October 16, 2023
UNKNOWN OR OTHER
The panoramic sunroof exploded while I was driving on the interstate. The sunroof cover was closed thankfully or I could have been severely cut by the glass. You can tell by the photos I am attaching that it blew up from the inside out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548785October 7, 2023
UNKNOWN OR OTHER
I was sitting in traffic for a couple minutes and when I stepped on the gas to go, it bogged and stalled. I could not get it turned on and it went into neutral. It finally came back on after sitting in the middle of a busy road for about 3-4 minutes. Then just minutes later it did it again. Same sit and wait lucky I was able to let it roll to the side of the road this time. It was very unsafe due to the heavy traffic and now I am worried about whether I can trust my car. What if I need to get some where in an emergency and my brand new car stalls out. It is a worry I should not have to carry after spending that kind of money on a so called reliable car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547880October 2, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving with the cruise control activated and Traffic Sign Recognition (TSR) turned on and also the ProPilot Assist and Speed Adjust by Route turned on, I have been on the highway (Speed limit 100km/h) and the vehicle reads the speed limit sign on the exit ramp (20km/h) and automatically reduces my speed even though I am not on the exit ramp. I have almost been hit from behind due to that sudden slow down. I have now turned some of those systems off until they come up with a software fix, very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547477September 30, 2023
POWER TRAIN
When the start/stop auto function is engaged (idling stop system), about 1 out of 10 times it kicks the transmission into neutral when the break is released and the driver attempts to start driving again. The driver then has to put the transmission back into drive. The safety concern is that I am stuck in neutral with moving traffic. On rare occasion, I cannot put the vehicle back into drive without shutting the whole vehicle off and restarting it. This was reported to my local Nissan dealer who was unable to resolve and stated it had not been reported as an issue, although if you check the internet, there are plenty of reports of this issue. No safety alerts or warning lamps are triggered with this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545281September 18, 2023
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
Stop & start fuel saving system, which automatically engages while waiting in the traffic, is malfunctioning. In the best case scenario car switches the gear to Neutral when releasing the break pedal to auto-start the engine. Another variation is shutting down the engine when attempting to drive off from the traffic lights or intersection after even a short stop. In a occurrence of this issue engine must be manually started like if it was parked. Last scenario, which happens to be the most dangerous, combines both previously mentioned behaviors and the fact that before the engine stops or gear switches to Neutral, car may roll into the intersection and stop there, potentially leaving the car in a crash course with other cars. The last scenario is especially critical on left turns with no traffic lights. If driven by less skillful drivers this leads to some very nasty situations on the road. Nissan doesn't offer a menu option to permanently disengage start & stop system. One has to always remember to turn this function off after each car-start. Finally, turning stop & start system off results in significantly higher fuel consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544836September 15, 2023
FUEL/PROPULSION SYSTEM
Last July I felt jerking after accelerating on highway and decided to go in for service and found fuel injectors were the issues which these were replaced. Then again after 3 months now feeling jerking again and shaking after accelerating. There is no warning light appearing as I feel it. After reviewing with others 2023 pathfinders, afraid my vehicle may stall and not be repaired. I’m still on payment for this new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544514September 14, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was sluggish at first but it made it the rest of the way just fine and later my return trip back home. The engine light is now illuminated indicating a fault/issue. The car is connected to an app on my phone and is recommended that I bring it in for service which I did to the Nissan dealership where I leased the vehicle from this morning. No determination has been made as of yet but based on my research of similar incidents online, it looks likely to be an issue involving the fuel pump. Unfortunately, the issue put my safety and others at risk and I hope that a repair can be made so that it never happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544194September 12, 2023
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dear NHTSA, I would like to report a safety issue while driving this vehicle on Interstate 35E North of downtown St Paul, MN. While driving in traffic I went to move into a lane to the right allowing us to move in a less congested lane of traffic. During the move I pushed the pedal to full and the engine just shut off/cut out and stalled while in the middle of moving lanes in fast moving traffic. The vehicle jerked and slowed then the engine can back to life (fired back up) and my wife was screaming at this point that we were going to get us killed with traffic behind us moving at 60 plus mph. First my wife blamed me for this issue and I explained the vehicle just shut off under load and I was doing nothing wrong. This issue needs further attention or intervention from a higher authority than a dealer. Also, the emergency braking does not work on this vehicle going forward or backwards with all systems turned on. It has been at the deal for 7 days as of today Sept 12, 2023. This event took place on Sunday September 03, between 3:30 PM according to our tracked google map trip. Sincerely yours, [XXX] & [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543590September 9, 2023
SERVICE BRAKES
Car has 18500 miles and dealership told me the rear brake pads were at 4 mm. No driving issues. Just that they wore out very quickly. Had to have them replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542569September 5, 2023
UNKNOWN OR OTHER
It is very difficult and sometimes impossible to shift it to the Neutral position even with your foot on the brakes. Sometimes you have to attempt it three or four times after it being in the drive position. You can move it forward strongly and softly it does not matter...this needs to be adjusted/corrected as sometimes we have to put it into neutral position and it will not work. I see this as a safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542011September 1, 2023
SEATS
Driver and passenger seats are too low. Passenger seat is not adjustable and the set height would harm a passenger in a collision. Seat spacers or risers should be required as a fix from Nissan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541860August 31, 2023
FUEL/PROPULSION SYSTEM
Vehicle stalled and the engine quit twice trying to enter the highway. The vehicle restarted but went into limp mode and would not accelerate at all, just ran with extremely rough idle. I waited several minutes and finally the vehicle restarted and would finally move. This could have been a serious life threatening event if the vehicle quit while pulling into highway traffic. The dealer replaced the fuel pump and I haven’t driven the vehicle anywhere but to my house. I understand from the internet that this is indeed a serious problem for some 2022-2023 Nissan Pathfinders I feel there needs to be a recall to repair this very dangerous problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541448August 29, 2023
FUEL/PROPULSION SYSTEM, ENGINE
1. Loud Noise when starting the engine - Noise like a train 2. I’m driving along and my car just starts vrooming it’s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose at within 7 days of purchse 4. Oil Light came on- frighting 5. Loud Noise from windows when driving - Loud. All of this happen within a week after (Jan/2023 ) purchase. Reported to Dealerships and Nissan Corp. I requested to return the vehicle they said NO. I stated that the vehicle is unsafe to drive. At First Dealerships said they could't duplicate the problem, after many trips to dealships they said it was the fuel pump. I have been waiting on a fuel pumps for months. The bottom line is that the vehicle is unsafe to drive and cut off unexpectly whenever and has put myself and others in harms way. As of today I am still waiting on the part for my vehicle. Nissan nor any of the dealership has provide me with transporation while I am waiting. Please Help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541390August 29, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Nissan Pathfinder. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541214August 28, 2023
POWER TRAIN
I am reporting a serious safety issue with my new 2023 Nissan Pathfinder SL 4WD purchased in February 2023 from the Nissan dealership. I was happy with the vehicle, and it ran fine until June 2023. The issue first began in 2023, when I had the vehicle in economy mode and was driving with family. The car was stopped in Drive with my foot on the break when the car went from Drive to Neutral by itself. When this happened, I was entering from a parking lot onto a busy road. I almost got hit by oncoming traffic, as the front of the car was in the road while merging onto the roadway. I had both hands on the wheel when this happened. Passengers in the car were shocked and I was apprehensive about driving it on the highway home. No warning lights appeared on the vehicle. I brought the vehicle to the dealership, and they said there were problems in recent years, which I was unaware of, with the Pathfinder when the vehicle was redesigned. They said they had a patch to correct the issue I reported. The patch did not correct the issue and the problem got worse. Examples include, one day when the car was stopped at traffic lights, it went from Drive to Neutral four separate times. Three of those times the car stalled as well. Each time it happened I was stopped in traffic with my foot on the break in economy mode. It is alarming when you are looking at the dashboard and you can see it go from Drive to Neutral while both hands are on the wheel. The dealer was able to duplicate the problem and the Pathfinder has remained at the dealership since July 25, 2023 - more than four weeks from the date of this report. I am still waiting for a resolution. This is a very significant defect in the vehicle, and it is scary and dangerous. I have significant concerns that this defect, which could result in the loss of life or at a minimum serious harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541163August 28, 2023
ELECTRICAL SYSTEM
I have a 2022 Nissan Pathfinder, If this model year runs out of gas or stalls in traffic with the engine inoperative the vehicle cannot be moved out of the lane of traffic. It has an electronic transmission therefore the vehicle has to stay in the lane of traffic until towed. All wheel vehicle would be very criticle. Three dealers have verbally confirmed there is no remedy at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540933August 26, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I write to report the issues which are a safety hazard to me & whom ever operates it or I transport in it, Which creates a higher concern for my & their safety . I purchased a 2023 Nissan Pathfinder SL on July 6, 2023 an eight seater model 4WD with 8 miles on the speedometer manufactured by Nissan as per label on door April 2023.The problem I have experienced recently after a month & two weeks now. The vehicle starts are normal but once the vehicle is on the road and is within normal operation temperature. I noticed that I must start applying brakes earlier than usual on where the same roads which I have driven other vehicles in order to stop did not have to do this. Is like if I don't do so & ignore not applying the brakes earlier now I must use greater than before foot pedal pressure that when is stop the vehicle jerks forward like it wants to continue on. Also there is a lost of gas pedal power when trying to enter the highway flow traffic, That since I was almost rear-ended twice already is kind of depressing creepy feeling that now I wait longer or seat at a lane in order to safely enter the flow of traffic or passing. In fear that the lost of power of this vehicle if I try to pass or enter will stall out and put others in danger if it does happen. There is also hesitation, jerking form engine & transmission at high & lower speeds. That requires more attention on the early braking problem I have described above. It seems the pilot assist & stop/start when off are still operating in the background. I have returned to the dealer service center that when he inform that I am not the only one affected. Nissan engineers working on it. The dealer allowed me a temp rental replacement vehicle for now but for how long?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538569August 15, 2023
UNKNOWN OR OTHER
2022 NISSAN PATHFINDER SL AWD UNDER WARRANTY. WIFE AND CHILD APPROACHED CAR, THE PROXIMITY UNLOCK DIDN'T WHEN TOUCHING THE DOOR HANDLE. WIFE PULLED OUT KEY FOB AND HIT UNLOCK BUTTON. THEN PLACED CHILD IN CAR SEAT BEHIND DRIVER. THE KEY FOB WAS INSIDE OF DIAPER BAG ON FLOOR BOARD DIRECTLY IN FRONT OF CHILD SEAT AND BEHIND DRIVER SEAT. WIFE NEVER INITIATED A DOOR LOCK NOR HEARD ANY AUDIBLE LOCK MECHANISM. SHE THEN CLOSED THE BACK DOOR AND WENT TO OPEN THE DRIVERS DOOR. THE DOOR WAS LOCKED AND POLICE AND EMS VIA 911 WERE CALLED TO FORCIBLY ENTER CAR SINCE IT WAS NEAR 100 DEGREES OUTSIDE. LATER THAT DAY THE LOCAL NISSAN DEALER SERVICE SAID THAT NOTHING WAS WRONG WITH THE VEHICLE AND SAID NOTHING COULD BE DONE. I TRIED MULTIPLE TIMES TO DUPLICATE THE DOOR LOCK WITH FOB INSIDE LAST NIGHT AND COULD NOT GET IT TO DUPLICATE WHAT HAPPENED YESTERDAY. MY NINE MONTH OLD SON WAS SEEN BY URGENT CARE AND EMS PERSONNEL BUT NOT POLICE REPORT WAS FILED SINCE THERE WAS NO ACCIDENT AND MY SON DID NOT REQUIRE IMMEDIATE EMERGENCY CARE, JUST CAUTIOUS HEAT IMPACT CARE AT LOCAL URGENT CARE CLINIC. UPON FURTHER RESEARCH APPEARS THIS ISSUE WITH NISSAN KEY DEFECTS GOES BACK MULTIPLE YEAR S AND VEHICLES AND HAD MULTIPLE NHTSA COMPLAINTS. NONE OF THOSE HOWEVER LOOK TO COVER THE 2022 NISSAN PATHFINDER, HENSE THIS COMPLAINT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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