Nissan Pathfinder Complaints

365 consumer complaints on file.

#11571616February 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM
My car has been flipping into manual mode from a stopped position. It’s happened about a dozen times at this point. I’ve taken it to the dealership multiple times. The first time I took it in they said they did some software updates. A few weeks later it happened again. Took it back in… they said they couldn’t find anything wrong. They tried to tell me it was “user error”. Since then it’s happened multiple times. It’s always from a stopped or slowed position such as a red light, stop sign or yield/merge. I’ve almost been rear ended on 2 occasions because I try to accelerate and the car will not go and once you realize it’s in neutral someone is already slamming on their brakes behind you! The most recent time it happened with my children in the car! This is unacceptable. I driven Nissans for over 20 years and never had an issue. I currently lease this vehicle. I have 5 months left and I’ve been begging the dealership to get me out of this car… I told them I’d drive anything but this. And they won’t. I’ve been dealing with Nissan consumer affairs which is a joke! I’m at my wits end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571597February 13, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I found my new 2023 Pathfinder at Kraft Nissan in Tallahassee, Fl but since I live in Ga I wanted to avoid paying taxes to transfer to Ga. I contacted Woody Folsom dealership in Vidalia, Ga who contacted Kraft and did a dealership trade. Woody Folsom dealership sales rep delivered to my home on [XXX]. On the same day as delivery, I drove the car to for about 30 mins and stopped at a red light. The auto stop feature was on - My car went from Drive to Neutral then OFF! I could not restart the car. I was in traffic with other vehicles who were blowing their horns at me. I did put on my flashers. I waited several minutes after attempting to start the car when it finally started again. The car went back to Vidalia to be serviced and I was told it was fixed and a battery had to be replaced. Again, this same scenario occurred multiple other times. [XXX] I was pulling out of Zaxby's and my car stalled on me, the turning lane for the cars on the opposite of rode was available so I pulled into it with my flashers as my car completely turned off. I had difficulty again starting the car back up. After several minutes of being turned off I was able to start it again. ** other issues [XXX] I was idling at a red light and car went from D to Neutral then completely shut off. [XXX] I was idling in a parking lot waiting on a friend. A light on the dashboard came on indicating the car would be shutting down as to save battery. The car turned off. When I went to start the car again, it would not properly start. It sputtered. I gave it gas and no change. I put car in reverse and tried to go forward which it continued to sputter then turned off. I attempted to start the car but it would not. After letting the car stay off for several minutes it finally started. [XXX] After driving the car for about 30 mins with no issues then shutting off - I tried to start car again and it started the sputtering again. Same deal - let it sit then try again with it starting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570825February 8, 2024
SEATS
The drivers side heated seat has stopped working. My car is no longer under warranty so I decided to research this. When researching this topic, A LOT of other people have discussed having the same exact issue with the same exact seat. In fact, there are people who have discussed having their heated seat fixed and even THAT stops working. I do not want to spend money on an issue that is a consistent problem, on top of being a issue after being fixed. This issue began happening around 37,000 miles, right after my warranty expired. There were no warning signs. I also worry with it being a faulty product, will the electrical component of it catch fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570161February 5, 2024
FUEL/PROPULSION SYSTEM
When refueling, gas pump stops prematurely before reaching full. Has happened on multiple occasions and and different gas stations. Vehicle only has 19k miles. I brought the vehicle into a Nissan dealership for further diagnosis but they could not identify the cause of the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568968January 31, 2024
ENGINE, SEATS
Vehicle was traveling at 55 mph. Vehicle shifted itself into neutral, engine began to rev, vehicle began to slow to approximately 50 mph, engine shut off at 50 mph, vehicle immediately locked brakes up and skidded to a stop in middle of highway. Vehicle would not turn back on initially. After a minute or so, vehicle restarted but showed that it was still in drive, had to be placed into park before being shifted back to drive. Second issue, the second row rear seat has a electronics issue. The rear seatbelt alarm chimes consistently with a warning saying the seat belt is not bucked when the seat is empty. Only resolution to temporally fix the problem is to keep the rear middle seatbelt buckled at all times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568961January 31, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AEB light will come on, telling me that the automatic braking system is not working. Error codes were C2501-4B and C1F05-4B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568866January 30, 2024
SERVICE BRAKES
During routine maintenance, it was noted that the rear brakes needed replacement. The vehicle is only over a year old and had less than 20,000 miles when this was recorded. In speaking with the dealership maintenance team, they stated that this is a known issue and that Nissan refuses to take any responsibility for faulty systems within their vehicles. The potential for brakes to go out randomly looks pretty likely, increasing the safety risk to the driver and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567216January 23, 2024
SERVICE BRAKES, WHEELS
I have tried working with the dealer and Nissan on this issue, with no success. I don't know where else to turn because searching forums there are hundreds of posts from other Pathfinder owners reporting the same defects in their vehicles. I filed a complaint with Nissan Consumer affairs and they insist my issue is simply wear and tear of the vehicle, which is not acceptable. My 2022 Nissan Pathfinder, as well as hundreds others report that their vehicle are requiring new brakes as well as new tires within 20,000 miles of purchasing the vehicle brand new. When my dealer notified me of the issue I questioned them, to which they also recognized it wasn't right and something has been wrong since the re-design of this vehicle. They also said they can't do anything except recommend replacement, it has to be up to Nissan to acknowledge they have something faulty in the design or mechanics that is causing these components to go bad well below manufacturer specs. When contacting Nissan Consumer Affairs I attempted to explain to them that this wasn't normal, these systems should not be replaced within 20,000 miles of a new purchase. They however discounted me and said it was simple wear and tear, that's how it is. I find it hard to believe myself and hundreds of others who have purchased these vehicles should have to pay for these replacements when it's clearly a design or mechanical flaw from Nissan. I know this may not be the right department to go to, but I'm not sure where else to turn for help in getting Nissan to publicly acknowledge this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562102December 27, 2023
POWER TRAIN
The second issue that I have with my 2023 Nissan Pathfinder Platinum edition involves the ten-speed transmission, which desperately needs a software update. I pulled out at an intersection and gave the Pathfinder some gas. I did not come to a complete stop prior. Nothing happened because the transmission was busy searching for a gear. Thankfully no driver came up on me from behind, but if they had I would have been in trouble. I did not know what was going on, so I gave it a lot of gas, which forced the transmission into a gear and allowed me to move forward rapidly. When coming to a stop and giving it gas, the transmission always has difficulty quickly finding and selecting a gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562100December 27, 2023
VISIBILITY/WIPER
I would like to submit a safety concern for a new vehicle that I purchased in April. The Nissan Pathfinder Platinum edition is indeed a very nice vehicle, but there are two issues that need to be addressed immediately. The first is that the windshield washer probe is located one- and one-half inches inside the hood near the windshield. This translates into a low stream of washer fluid that hits the 40-inch-tall windshield at the seven-inch mark from the bottom of it. This means that the wiper blades cannot and do not “catch and move the washer fluid” up to clean the entire windshield. I drove in a snowstorm recently, this proved to be extremely problematic for me and I had poor visibility looking out of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560381December 15, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Collision avoidance system engaged without warning forcibly stopping vehicle in the middle of highway traffic with no obstructions in front of vehicle. Rear Brake pads also wearing out at less than 30k miles. Pads went from 7mm to 2mm thickness between 5k mile oil change intervals. This lead to extreme rotor damage and replacement of rotors and pads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559988December 13, 2023
ENGINE
The car showed engine check light and auto start error. I took it to the dealer (Nissan bertera Auburn) and the said one of the ground wires had corrosion and they had fixed issue. i paid for the fix. After driving for 2 miles error came back. Dealer asked me to drive back. When I got back they said technicians are done for the day and I should go to nearest dealer the following day. Car is 22675 miles and still under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559924December 13, 2023
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I bought my 2023 Pathfinder FWD brand new in September, 2023. First few days I bought it it would switch to neutral or cut off while sitting at a light. It is now December and the ac/heater when on full blast reduces to mild on it own, the remote start no longer sets car temp based on outside time, the light in car doesn't come on when open doors, if key is in car and car is own it will lock by itself, the radio will play 5 seconds then turn off and go to a different screen, at times the screen will go from screen to screen on its on and will randomly switch to manual when i am stopped at drive through or backing out and putting in drive. Very frustrated with my purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558644December 5, 2023
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Last Nov.10 after my oil change to Nissan Van nuys Dealership within less than a mile, i got terrible experience,The Car was stop in the middle of the road and a red Solid oil pressure light show up on dashboard and The Gear shift from Drive to Neutral and get towed and bring back to dealer and after 4 days i pick up my car and now i can drive it again! But after couple of days and weeks? While i'm driving on freeway, Check engine light, AEB light, and other orange light Shows up on dashboard, i get scared again because it losses power and then i stop slowly on the Curb and read the nissan pathfinder manual and turn off and turn on the engine? Before i bring it again to the dealership i try to Diagnose by myself using OBDII FIXD with and Apple App to know what is the code and why there was check engine light and AEB light and, etc.? It shOws Major driving impact -Control Module P061B-Engine,Torque management system P2637-Engine, Can't measure Air flow P0101-Engine? P0507-Idle air control-engine, and many more?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556142November 20, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic collision breaking system light just came on. I turned it off and waited a while. I was fine for two days then came back on and stayed on. Took it to the dealer and they said I must have hit something because the sensors were not aligned. I explained I had hit nothing. There is no damage at all to the bumper. No accident reports no damage nothing but they insisted I “must have hit something.” Light when off again for about a day then came back on. Radio turns off and on randomly. Had an engine overheating after I turned the car on a 56 degree day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555582November 17, 2023
SERVICE BRAKES
Upon routine service at 15,393 miles I was told that my rear brakes and rotors needed replacement. The service advisor stated that they are at a 2 and failed the multi-point inspection. I brought the vehicle to an independent shop and they confirmed the rear brakes needed immediate replacement. Upon further research, this seems to be a pattern for the 2022 Pathfinder with many people needing to replace rear brakes at a very low mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555513November 16, 2023
WHEELS
This nissan pathfinder have problems with the tires zise 20"moves side to side to mach I have to change the tires I put all 4 oready I spend $1732 on parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553941November 7, 2023
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Too long for this space, I have attached a PDF with all the information Also attached "work order" picture of vehicle being towed, then pictures of the alerts these were from Sunday but were the same from Saturday through Monday. PLEASE LOOK INTO THIS AS I BELIEVE IT IS A SERIOUS ISSUE THAT A BRAND NEW CAR HAS 2 ENGINE FAILURES IN THE MIDDLE OF HIGHWAYS! I AM HIGHLY CONCERNED IT MAY BE ANOTHER ISSURE THAN THE BATTERY AND I WANT THEM TO BE RECALLED AND SAFE FOR EVERYONE!!! THEY WILL HAVE THIS CAR BACK ON LOT FOR SALE PROBABLY TODAY!!! PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553533November 4, 2023
SEATS
While I was driving my toddler who was in the 3rd row pushed the bottom located at the back of the 2nd row seat. The seat came foward with my baby who was in his carseat causing him to come foward at a really high speed (since the seat moves foward really fast and with impulse) causing him to hit his head and almost causing me to crash. I had to stop in the middle of where I was driving since my baby was screaming and crying and couldn't breath since he was being squished by the seat. The seat is very heavy and hard to push back in case of an emergency from someone sitting in the back row. You have to actually get down to be able to put it back in it's place.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11552742October 30, 2023
VEHICLE SPEED CONTROL
I AM EXPERIENCING ISSUES WITH THE GAS PEDAL GETTING STUCK AND I HAVE TO MANUALLY BEND DOWN AND PULL IT UP WITH MY HAND. I HAVE BIN GOING BACK AND FOURTH WITH NISSAN FOR A YEAR NOW. I HAVE VIDEOS TO SHOW THE PROOF. I HAVE 2 KIDS TO DRIVE IN MY CAR. I AM REALLY CONCERNED ABOUT THE SAFETY IN THE CAR. I ALMOST CRASHED A FEW TIMES. I REACHED OUT TO THE ATTORNEY GENERAL AND THEY ARE STATING THAT I SHOULD CHANGE OUT THE WHOLE FRONT END OF THE CAR. I CANNOT FINANCIALLY AFFORD THAT AND IT ISNT FAIR TO ME . I BOUGHT THE CAR BRAND NEW AND STARTED HAVING THIS ISSUE 3 MONTHS AFTER HAVING THE CAR. I HAVE BIN COMMUNICATING WITH NISSAN EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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