Nissan Pathfinder Complaints

365 consumer complaints on file.

#11614304September 12, 2024
ELECTRICAL SYSTEM
Issue with 360 around view monitor. Picture quality for the 4 cameras at night is very poor. Backing up at night is quite challenging as the picture from the cameras are very fuzzy. If something comes from behind like an animal or a child, it is very difficult to see them. The whole purpose of the backup cameras is to increase safety when backing up. Unfortunately I’ve address this issue with two Nissan dealers and was told that this is normal as designed feature. I had several Nissans before and the picture quality was fantastic, until the 2024 Nissan pathfinder. I hope that someone will start the investigation and address this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614012September 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
I engage the Parking Botton on shifter, & the vehicle still rolled away from me after I got out of Vehicle
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613396September 9, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE, AIR BAGS
The contact owns a 2022 Nissan Pathfinder. The contact stated that while the wife was driving approximately 60 MPH and attempting the stop, the braking system malfunctioned and the vehicle did not stop or reduce speed while the brake pedal was being pressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the collision avoidance system did not activate and the air bag did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 38,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11612997September 6, 2024
VISIBILITY/WIPER
Since I purchased the 2024 Nissan pathfinder in October 2023 I have had multiple issues with the glass windshield and visibility issues. The problem normally occurs when it rains and a white film comes on the windshield making it sometimes impossible to see while driving the vehicle. The problem gets worse at night if its raining because the glare from the light makes it impossible to see anything while driving. On two occasions while driving the car while raining especially at night I have almost ran off the road because the white film on the windshield was so blurry I couldn't see. I have taken the car back to several Nissan dealers who replaced windshield wipers. The problem has still continued after replacing three sets of windshield wipers blades. The windshield has been washed with Windex and film remover and film still remains. I took the car to Coggin Nissan where it was inspected by service adviser and glass rep. The glass rep stated that it was a after market windshield and not the normal Nissan genuine part. The service advisor stated that all he saw was calcium build up from hard water. In addition there also seems to be an issue with the defrost system not working when this film on the windshield appears. This is a serious safety issue that can cause me to get into a serious accident that could injure myself or others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611073August 27, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
The car ac doesn't work after 2 years, drivers side heated seats not working, computer for stereo and car will randomly shut down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608958August 16, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Follow up to my prior complaint (NHTSA ID Number: 11568968). Sandy Sansing Nissan in Pensacola, Florida replaced the fuel pump and the front forward detection sensor. We also had to have the middle row, middle seatbelt replaced due the sensor not working. We have had the vehicle back for a week and the problems have continued, if not gotten worse. The vehicle has stalled out multiple times, 3 days in a row, nearly causing my wife and children to be rear-ended by a semi truck on 2 occasions. The issue is the vehicle gets to about 27 mph, revs up to 6K rpms, stops moving forward and begins to slow down (at 6K rpms), warning lights like the oil light kick on along with several other lights, and the vehicle stalls, forcing the driver to glide off the roadway. My wife took a photo of the dash as she was gliding off the road and it shows the vehicle still in D (drive) at 0 mph and 1k rpms, whatever that means since the car was still rolling. Once off the road, she has to turn the car off to get it to reset so she can move forward. She stated that at least 2 times, the car restarts with the shifter still in D. On one occasion, she could not get the car to restart for several minutes. Nissan, of course, says they haven't gotten any complaints and no error codes. My wife also states the info center and radio always fail right before the vehicle starts stalling. I going to have to have the car towed to Nissan due to us living over a hour from the dealership and the car not being safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607239August 8, 2024
EXTERIOR LIGHTING
Upon purchasing the vehicle, the headlights are not bright enough. There are several threads on reddit talking about this issue. Some people say they are fine, but others are reporting that they have almost hit curbs and other items due to the lack of density. The coverage is far and wide, but the visible light in all conditions is horrible. I had a previous 2021 Nissan Murano with LED headlights and they blew this out of the water. Same for a 2021 Nissan Rogue. The rating on the headlights is not "Good" but "Acceptable." These are unsafe! In snowy weather I could not see the road. I have had to purchase aftermarket lights to supplement the headlights as trading in the vehicle is not financially feasible for us. This needs to be investigated! The dealer is saying they are aimed properly but that Nissan has cut the brightness. This is unsafe! There are a lot of dark areas in the lights. In the photo I have uploaded, my vehicle is aimed down (driveway down on the angled curb) to show the gaps in lighting, so it appears brighter than it actually is). There are a lot of dark spots, etc. too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603293July 18, 2024
SERVICE BRAKES
On only 12K miles, rear breaks is generating squeaky sound and dealership informed that break pads need to be changed as it has only 2mm left which is very low for break pads to last.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602922July 17, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
When attempting to put my vehicle in park by pressing the park button on the gear shift, a large red alert popped up on the dash that said "when parked, use emergency brake", and instead of shifting into park, shifted into neutral, where the car then rolled until I applied pressure on the brake. At this time, the car nearly rolled over my young child as it was not expected for the vehicle to roll after being put into park. There were no warning lights or messages prior to this occurring. It was then found that there has been a service bulletin out regarding a shifter issue with this model vehicle. I took the vehicle to a Nissan dealership where I paid $230 for diagnostics, where they confirmed that the issue was directly related to the service bulletin, but that they would not repair the vehicle as my car was out of warranty, even though it is only two years old. They suggested I reach out to Nissan North America Consumer Affairs to request payment outside of a manufacturer warranty, where they opened a case, and ultimately denied any assistance in repairing the defect that has been found to be known about for nearly a decade, yet they keep making vehicles with the same defective issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596862June 26, 2024
POWER TRAIN, ENGINE
Around 28,000 miles vehicle would exhibit odd shifting characteristics while transmission fluids were still coming up to temperature. Car surges forward while coasting before coming to a stop. Dealership updated TCM software but car still lurches forward while downshifting before a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596314June 24, 2024
SEATS
My Toddler was seated (in the car seat that was buckled into ) the second row bucket seat. While driving the vehicle we hit a bump in the road which then launched the back passenger seat up and forward pinning my child between the two seats. His face smashed into the front passenger seat headrest which caused forced injury to his head. The EZ seat button could not have been reached by my child due to them being in a car seat. This has been reported to the manufacture of Nissan. There are no warnings for this feature.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11595339June 19, 2024
SERVICE BRAKES
Rear brakes on Nissan Pathfinder are wearing unusually fast resulting in brakes failing and vehicle failing to stop. I have now had to pay to replace the rear brakes twice in less than 30k miles. Brakes should last 30-50k miles. Also I have not had to replace the front brakes once yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594959June 17, 2024
ENGINE, ELECTRICAL SYSTEM
I was at a stop sign the auto start stop was on. The car stopped engine off while at the stop sign. I heard a chime Ive never heard before, pressed gas pedal and didnt move. Realized the car was off and now was in neutral. It took me a couple minutes to get the car back on and continue on my way. This a brand new car at the time had approx 1025 miles on it. I have now made an appt at the dealership to trouble shoot the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594520June 15, 2024
UNKNOWN OR OTHER
REAR VIEW TILT DOWN MIRRORS MIRRORS NOT WORKING CAN NOT SEE TO BACK UP I HAVE HAD THE CAR TO 5 DEALERS MANUFATURER HAS REFUSED TO LOOK AT IT THEY KEEP SAYING EVERYTHING IS WORKING CORRECTLY THERE WERE NO WARNING SIGNALS THE DEALERS ALL HAVE SAID THE MIRRORS ARE WORKING PROPERLY. MY PROBLEM IS WHEN THE CAR GOES INTO REVERSE YOU CANN OT SEE BECAUSE ONE MIRROR DOES NOT TIP DOWN SO YOU CAN SEE THE ROAD.. I HAVE OWNED 4 NISSAN CARS AND ALL 4 CARS THE MIRRORS ALL TILTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594512June 15, 2024
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear backup camera fails to display the rear camera image when in reverse. Upon starting the vehicle and selecting reverse, the camera first displays the reverse camera image, when vehicle is in motion and actively reversing the camera display goes black, temporary failing to display any picture. After approximately 2 seconds, the picture returns. How was your safety or the safety of others put at risk? The federally required rear view camera systems fails while in reverse and activity in motion, potentially failing to capture obstacles or people while reversing. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was brought into a dealer who could not reproduce the problem. The issue occurs at an unpredictable frequency and not upon every startup or reversing cycle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The only symptoms is that of the failure itself described above, no other indications leading up to or following the failure present. This issue has been occuring since purchase, new, from a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593964June 12, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER, ENGINE
On 6/9/24 I was traveling South on Interstate 77. I had intelligent cruise control set. I heard a little chime noise go off and looked at my dash to see what it could be. I noticed the intelligent cruise control was turned off. So I gave my car gas to get it back up to speed. The engine just reved and that is when I noticed that my car was in neutral. This was not operator error. I had both of my hands on the steering wheel and nothing hit the shifter to put it in Neutral. I have an appointment with Nissan on Monday 6/17. Back in Feb 2023 this same car put itself in neutral at a stop light. I could not get it to go into drive. I shut it off and turned it back on and it was able to go into drive. I took it to the Nissan dealer on 2/14/23. They said it gave a code that they never saw and would look into it. They did nothing to the car at this time. They never got back to me and I never inquired about it because it never went into neutral again by itself until 6/9/14 while driving down a busy interstate. This time I was very scared and felt like this was a dangerous situation and a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592880June 6, 2024
POWER TRAIN
when stoped at a stoplight the engine shuts off. when you take your foot off the brake and move to the accelerator, the transmission shifts to neutral. This is very dangerous because it's the last thing you expect and when your on a step hill and rolling backwards it takes a moment to act. If a child or pedestrian was behind the vehicle at that moment or a car up close it could be terrible. I have reported it to the dealership and have an appointment this coming Monday morning to have them address the problem. Not a good situation to be shifted out of gear when in traffic or on hills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592390June 4, 2024
SEAT BELTS
The driver's seat belt chime randomly goes off even when the seat belt is buckled. This has happened more than 15 times already. Every time I take it to the car dealer, they inspect it and cannot find what is wrong with it because it is not happening at the moment of my arrival. Today it started to chime at me again, and I decided to bring the car to the dealer without turning it off so that the code, if any, would be available. They checked it again and drove it around, but it did not go off, so there was nothing they could do to fix the problem. However, the problem is still happening, and I have shown them videos I captured with my cell phone when it happens to prove that it is not just me saying so. I don't know what else to do to get this fixed because they tell me that if there is no code or part broken they cannot replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592242June 3, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
I have had 2 major and one minor incident with my 2022 Pathfinder. I bought it certified preowned Jan 2023 with 21k miles. At 23k miles- end of the same month it was purchased- the vehicle decelerated from 75mph to 35mph on the interstate. The dealership sent a towing truck to pick it up next day and they diagnosed the problem to be a dead battery- the lights on the car remained on all night but if it was the battery then the car would have not even been on. Dealership failed to dig deeper. At 57k miles on May 3rd 2024 after being at the public park for an hour with my daughter the car would not start, warning lights were on the screen such as a malfunction warning. The dealership sent a tow truck and they kept the car for 3 days. We picked it up on a Monday and on Friday May 10th while driving on the interstate, the car decelerated from 75mph to almost nothing, I barely made it off of the exit. They towed it once again and this time we were told the issue was a bad mass airflow sensor. It was replaced and a week later we got another malfunction warning while parked on a sunny day. Currently in arbitration with Nissan. They fail to recognize this is a safety issue and no matter what they say the "cause" is, the same issue keeps happening on the interstate. Nissan is not taking it seriously and they want to give me 3,500 for the "inconvenience" I keep telling them I do not feel safe in this vehicle. I was told the car is outside Lemon Law timeframe. I brought up other NHTSA complaints that are like mine and still haven't heard from them, it has been 5 days. I would like for this safety concern to be taken seriously. It has put me and my family in danger as well as others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591149May 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Issue is related to insufficient starting and propulsion of the vehicle after the idle stop feature has stopped the engine. After the idle stop feature turns off the engine [upon stopping of the vehicle], the engine does not start quickly and efficiently. You take your foot off the brake, the vehicle begins to start, then you push on the gas, the engine/vehicle then hesitates and stutters, and then the engine finally fully engages and moves the vehicle. Engine doesn't seem to be getting sufficient fuel. NOTE: THE MOST CONCERNING ISSUE is that upon pushing on the gas after idle stop, the vehicle has automatically slipped into Neutral [two recent incidents], basically stalling the vehicle in traffic (until the RPMs reduced and it could be put back in Drive). This is a safety concern if I am beginning to take a left-hand turn or pulling out into oncoming traffic. I have to now turn off the idle stop feature each trip to avoid this safety concern (unless I forget). I will be bringing vehicle into the dealer for service soon - but I am not confident this is going to effectively diagnosed or resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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