Nissan Murano Complaints

5,967 consumer complaints on file.

#11006426July 19, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR FRAME WAS RUSTED OUT AND REFERRED THE CONTACT TO THE DEALER. THE DEALER WAS CONTACTED AT 414-586-5400 WHERE IT WAS RECOMMENDED THAT A DIAGNOSTIC TEST BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000. UPDATED 10/18/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006236July 18, 2017
WHEELS
WHEN ENTERING THE INTERSTATE ON JUNE 5, THE CAR FELT LIKE WIND HAD SHAKEN IT. MY FRIEND, WHO WAS DRIVING IT, PULLED OVER AND SAW THAT THE DRIVER'S SIDE REAR TIRE HAD TORN COMPLETELY AROUND THE TIRE. WHEN I TOOK THE TIRE TO ORDER A NEW ONE, I WAS TOLD IT LOOKED LIKE A FACTORY DEFECT ALTHOUGH NO RECALL WAS IN AFFECT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005944July 17, 2017
SERVICE BRAKES
BRAKES CONTINUALLY LOSE PRESSURE WHEN BRAKING. OCCASIONALLY OCCURS AFTER HITTING A BUMP, BUT ALSO OCCURS RANDOMLY. CAR WILL STOP, BUT THE BRAKE PEDAL HAS TO PUSHED ALL THE WAY TO THE FLOOR IN ORDER TO STOP. SOMETIMES THE PROBLEMS RESETS ITSELF QUICKLY, OTHER TIMES IT IS LONG LASTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005947July 17, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PEORIA NISSAN LOCATED AT 9151 W. BELL ROAD, PEORIA, AZ 85382, TEL: 623-385-1467 AND ALSO COULTER NISSAN LOCATED AT 13301 N. AUTOSHOW AVENUE, SURPRISE AZ, 85388, TEL: 623-934-3444, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THE CONTACT WAS NOT PROVIDED ANY ASSISTANCE WITH HAVING THE VEHICLE REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004982July 13, 2017
STRUCTURE:BODY
WHILE DRIVING 4 LANE DEVIDED HIGHWAY AT NIGHT WITH NO TRAFFIC, LARGE PLASTIC TRIM PIECES STARTED FLYING OFF. I WAS ABLE TO STOP & WITH MY POLICE MAGLITE CONFIRMED I HAD NOT HIT ANYTHING. THE WHEEL TRIM PIECE PASSENGER FRONT CAME OFF & FLEW UP INTO THE REAR WHEEL WELL, KNOCKING IT LOSE AS WELL. ON THE SAME TRIP, A PIECE CAME LOSE ON I-95 AT NIGHT. I STOPPED & PULLED THE CLANGING PIECE THE REST OF THE WAY OFF TO AVOID DAMAGING THE PAINT. IT WASN'T WORTH RISKING MY LIFE. CHECKING LATER A BLACK VENT COVER ON THE FRONT BUMPER HAD COME OFF ALONG WITH AN ACCESS PANEL ON THE BUMPER. I DON'T RATTLE EASILY DRIVING BUT IT SHOOK ME UP A BIT, AN INEXPERIENCED DRIVER WOULD HAVE A WRECK. BUDGET RENT A CAR HERNDON VA INSISTS I HAD AN ACCIDENT, I DID NOT. I HAVE PICS & BELIEVE THIS WAS ACTUALLY PRIOR DAMAGE THAT WAS NOT PROPERLY REPAIRED. IN SHORT I WAS RENTED A COSMETICLY REPAIRED DAMAGED CAR, PUTTING CUSTOMERS AT RISK. IN CASE IT'S A DESIGN FLAW, I THOUGHT IT SHOULD BE CALLED OUT. I DID NOTICE TWO DESIGN ISSUES I BELIEVE MAY CAUSE DRIVERS PROBLEMS. IN BOTH CASES THE CAR WAS BEING DRIVEN NORMALLY ON CLEAR OR MODERATE CONDITIONS. ONE OF THE PHOTOS SHOWS THE CLEAR TAPE CONSISTENT WITH A HEADLIGHT HAVING BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004853July 12, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WAS PARKED AND IT DID NOT START AT ALL.. HAPPENED TWICE IN ONE MONTH. HAD TO BE TOWED, TOOK IT TO THE SHOP AND THEY DIDNOT FIND ANYTHING WRONG BECAUSE THE CAR WAS WORKING OK. AND THIS ALSO CAN HAPPENED WHEN I WAS DRIVING MY CAR. THE CAR STOP WORKING NO LIGHTS NO BRAKES NOTHING WAS WORKING. TOOK IT TO THE SHOP AND THE SAME THING. THE CAR WAS WORKING AGAIN. ALSO I RECEIVED A LETTER FROM NISSAN SAYING THAT THERE IS A PROBLEM WITH A PART THAT DOESNOT LET YOU FILL UP YOUR GAS TANK AND THEY SAID THAT THEY HAVE EXTENDED THE WARRANTY FOR THIS PART BUT THEY CANNOT REPLACED IT UNTIL YOU HAVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004870July 12, 2017
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
VEHICLE TAKES MINUTES TO PICK UP SPEED ESPECIALLY TRUE WHEN IT IS ON A STOP POSITION EITHER IN AN INTERSECTION OR TRAFFIC LIGHT INTERSECTION. I PUT MY FOOT ON THE GAS AND PRESS ALL THE WAY DOWN WHERE IT SLOWLY MOVES, PICK UP A SPEED AND DO THE SAME THING FOR EACH STOP SIGN OR TRAFFIC STOP LIGHT. WHEN STARTING THE VEHICLE, IT MAKES A SCREECHING SOUND. IF ABLE TO DRIVE, STEERING WHEEL SOMETIMES HAVE THAT SLIGHT SHAKING. WE HAVE BEEN EXPERIENCING THESE ISSUES FOR MORE THAN A YEAR NOW. TIRES WERE CHANGED AND BRAKES CHANGED BUT ISSUES STILL A BIG CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004902July 12, 2017
AIR BAGS
THE DRIVER'S SIDE AIR BAG LIGHT JUST APPEARED ON ONE DAY. VEHICLE HAS NEVER BEEN IN ANY TYPE OF MAJOR ACCIDENT. HAD CONCERN AND HAD IT CHECKED OUT FOR SOME UNREAL AMOUNT TO REPAIR OF WHICH I CAN'T AFFORD TO HAVE REPAIRED. MY CONCERN IS WITH THE RECALL ON THESE AIRBAGS ON THE NISSAN, I'M REALLY CONCERNED THAT ONE DAY IT WILL JUST INFLATE AND CAUSE INJURY TO ME WHILE DRIVING. IS THERE A RECALL ON AIR BAGS ON THIS VEHICLE I SAW ON THE NEWS TODAY (7/12/17) THERE IS A RECALL ON ADDITIONAL NISSAN VEHICLES. AM I ABLE TO TAKE VEHICLE IN AND HAVE THIS REPAIRED AT NO CHARGE? PLEASE ADVISE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004931July 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN STARTED. THE CONTACT ALSO STATED THAT THE VEHICLE WENT BACKWARDS WHEN THE CONTACT ATTEMPTED TO MOVE FORWARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE ALTERNATOR DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER (NISSAN OF ROSEKIND, LOUISIANA) WHERE THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004698July 12, 2017
UNKNOWN OR OTHER
I RECEIVED RECALL LETTER NHTSA RECALL 17V-184.CALLED NISSAN 804-378-3000.MADE APPT FOR RECALL,WAS ADVISED PART WAS THERE.UPON ARRIVING AT APPT. I WAS TOLD SORRY PARTS WERE THERE BUT NOW ARE ALL GONE.WE WILL ORDER AND PUT YOUR NAME ON IT AND CALL YOU IN A COUPLE WEEKS.IT HAS BEEN ALMOST 3 MONTHS NO CALL. I HAVE ATTEMPTED TO CALL AND NO ANSWER,LEFT SEVERAL MESSAGES NO CALL BACK.THIS IS MY FIRST MURANO AND I WANT TO DO THE RIGHT THING TO KEEP MY WARRANTY GOOD.I AM FRUSTRATED AND DO NOT KNOW WHAT TO DO.PLEASE ADVISE ME.THANK YOU.03
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004783July 12, 2017
UNKNOWN OR OTHER
DRIVING IN HOT WEATHER MY CAR STALLS. THIS HAPPENED IN APRIL 2017 I WAS TOLD AT THAT TIME IT WAS MY TRANSMISSION BY THE DEALER. I HAD THE TRANSMISSION REPLACED IN NAY 2017. THIS HAPPENED NUMEROUS TIMES PRIOR TO MY TRANSMISSION BEING REPLACED. I GO TO ACCELERATE AND THE CAR STALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004828July 12, 2017
ELECTRICAL SYSTEM
A WIRE BROKE INSIDE THE ALTERNATOR CAUSING THE BATTERY TO STOP FROM CHARGING. MY FAMILY WAS DRIVING APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE CHARGER WARNING AND BRAKE WARNING LAMPS CAME ON. THE BATTERY BEGAN TO DISCHARGE AND THE CAR LOST POWER. WE PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WENT INTO A "FALL SAFE" MODE (ALL DASH INDICATORS AND RADIO DISPLAY FLASHED RAPIDLY) AND THEN THE ENGINE STOPPED RUNNING. THE ENGINE WOULD NOT RESTART AND THE CAR HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004845July 12, 2017
STEERING
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (NISSAN OF CHESAPEAKE IN CHESAPEAKE, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ... .UPDATED 11/16/17 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003981July 10, 2017
SERVICE BRAKES
I HAVE A 2009 NISSAN MURANO SL AWD. I'M THE 2ND OWNER, AND MOST MAINTENANCE WAS DONE BY BYERLY NISSAN IN LOUISVILLE, KY. THE REAR BRAKES WERE JUST RECENTLY SERVICED WITH NEW PADS. AFTER THE SERVICE, A LOSS OF BRAKE PRESSURE WAS EXPERIENCED WHILE DRIVING. AFTER A FIGHT, BYERLY NISSAN REPLACED THE MASTER CYLINDER SAYING THAT WAS THE ISSUE. SINCE THEN, I'VE AGAIN LOST BRAKE PRESSURE. IT'S NOT SOMETHING THAT HAPPENS REGULARLY, WHICH MAKES IT MORE UNEXPECTED WHEN IT DOES HAPPEN. THIS IS DANGEROUS AND NEEDS TO BE RECALLED / ADDRESSED AS I'M SEEING MANY COMPLAINTS ONLINE WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004134July 10, 2017
TIRES, TIRES:TREAD/BELT
TIRES ARE LOSING PARTICLES OF THE RUBBER. THE TIRES ARE DETERIORATING IN THE MIDDLE MOSTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003857July 9, 2017
VISIBILITY/WIPER
DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003890July 9, 2017
ELECTRICAL SYSTEM
DOOR LOCK ISSUE - ALL FOUR DOOR LOCK ACTUATORS DO NOT FUNCTION, THE DOORS WILL NOT LOCK WHEN GOING OVER 15 MILES AN HOUR (A SAFETY FEATURE), IF THE DOOR IS LOCKED MANUALLY, IT WILL NOT UNLOCK WHEN THE ENGINE IS SHUT OFF. COULD BE HAZARDOUS IF NEEDING TO LEAVE THE CAR QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003607July 7, 2017
SERVICE BRAKES
ATTEMPTED TO BRAKE WHILE PERFORMING A TURN AND HITTING A BUMP. BRAKE PEDAL WENT TO FLOOR UNEXPECTEDLY AND DID NOT STOP OR SLOW THE CAR. PRESSED THE BRAKE MULTIPLE TIMES AND EVENTUALLY IT WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003241July 6, 2017
SEATS
FRAME AND TRACK LINKS BROKEN ON DRIVERS SEAT. IT ROCKS BACK AND FORTH NOT STABLE. SAFETY ISSUE. NOTICE IT WHEN I STOP OR ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003052July 5, 2017
UNKNOWN OR OTHER
MY SUNROOF JUST SHATTERED, I HAVE NO CLUE AS TO WHAT HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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