Nissan Murano Complaints

5,967 consumer complaints on file.

#11023006September 13, 2017
STEERING
MY CAR NISSAN MURANO 2014 HAS A RECALL FOR HOSE&TUBE ASSY-POWER STEERING CAMPAIN ID R1710 AND STATED THAT HAS A HIGH PRIORITY BECAUSE LOOSING THE PART MY CONDUCT TO A FIRE HAZARD. I CONTACTED NISSAN DEALER IN JULY 24, 2017 AND THEY DELAY MONTH BY MONTH TO CORRECT THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022806September 12, 2017
SERVICE BRAKES
IN DECEMBER 2016 I HIT A BUMP AND LOST ALL BRAKE PRESSURE. TOOK CAR IN TO NISSAN DEALER AND THEY SAID THE "SEAL" WAS BAD AND REPLACED THE MASTER CYLINDER. TODAY, ON MY WAY TO WORK HIT A BUMP AND AGAIN LOST ALL BRAKE PRESSURE!!! PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THIS IS A MAJOR SAFETY HAZZARD. I'M TAKING THE CAR BACK TO DEALERSHIP FIRST THING IN THE MORNING. THIS IS RIDICULOUS.IN MAY 2017 YOU (THE NHTSA) OPENED AN INVESTIGATION ABOUT THESE COMPLAINTS BUT WHAT HAS BEEN DONE???? NOTHING!! THIS PROBLEM IS PUTTING MY LIFE IN DANGER AS WELL AS EVERYONE ELSE DRIVING ON THE HIGHWAYS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022042September 7, 2017
POWER TRAIN
MY 2007 NISSAN MURANO SUDDENLY BEGIN ACTING LIKE IT WANTED TO SHUT OF WHILE ON THE HIGHWAY. I WOULD PRESS THE GAS PEDAL ABOUT 3/4 DOWN TO THE FLOOR AND THERE WOULD BE A FEW SECOND LAG BEFORE THE RPM WOULD RISE AND THEN SUDDENLY JERK FORWARD. I COULDN'T GET MY SPEED ABOVE 30 MPH WITHOUT THE VEHICLE ATTEMPTING TO CHANGE GEARS ON IT OWN. THEN ONE DAY AS I'M GOING TO THE GROCERY STORE I CAME TO A STOP AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN I SLOWLY ACCELERATED AND SUDDENLY MY CAR JERKED ABRUPTLY AND CAME TO A HALT. AT THIS POINT THE VEHICLE WAS INOPERABLE. THE MOST EMBARRASSING PART IS THAT I WAS 1/4 OF THE WAY IN THE INTERSECTION AND I WAS HOLDING UP THE TRAFFIC ALL THREE WAYS. A GOOD POLICE OFFICER STOPPED BEHIND ME AND CALLED A TOWING COMPANY. I HAD TO PAY OVER $100 TO GET MY CAR TOWED. ON TOP OF THAT I HAD TO TOW IT TO THE TRANSMISSION PLACE TO HAVE IT CHECKED SINCE THE CAR WOULD START AND REV, BUT NOT MOVE FORWARD. THE TRANSMISSION SHOP SAID THE CVT BELT PREMATURELY BROKE. AFTER RESEARCHING THIS SEEMS TO BE A VERY COMMON PROBLEM AMONG VEHICLES WITH CVT TRANSMISSION, ESPECIALLY THE NISSAN MURANO'S. MY CAR HAS A LITTLE OVER 100,000 MILES ON IT. WITH THE NUMBER OF COMPLAINTS ON THIS SAME ISSUE I'M SURPRISED NISSAN HAS NOT INITIATED A RECALL. THIS VEHICLE COULD HAVE FAILED ON THE HIGHWAY AND IS A VERY SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021811September 6, 2017
STEERING
NHTSA RECALL 17V-184 FOR OUR 2014 NISSAN MURANO BEGAN 5/10/2017. TOOK CAR TO DEALER 5/31/2017 FOR CORRECTIVE ACTION AFTER RECEIVING RECALL NOTICE. REPAIR COULD NOT BE MADE BECAUSE PARTS ARE ON RESTRICTION. FOLLOWED UP WITH MULTIPLE DEALERS ON 9/6/2017 - PARTS ARE STILL ON RESTRICTION. IT MAKES NO SENSE TO ISSUE A RECALL IF PARTS ARE NOT AVAILABLE. THIS NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021351September 4, 2017
POWER TRAIN
TRAVELING AT HIGHWAY SPEEDS CAR WILL JUST SLOW UP FOR NO REASON, LIKE THE TRANSMISSION IS FAILING OR THE ENGINE LOSES POWER, CLIMBS HILLS VERY SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021176September 2, 2017
SERVICE BRAKES
I WAS DRIVING ON A RAINY DAY AND THERE WERE SOME BUMPS ON THE ROAD. AS I APPROACHED A STOP SIGN I PRESSED THE BRAKE PEDAL. THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND MY VEHICLE WOULD NOT STOP. I LIFTED MY FOOT AND PRESSED AGAIN AND IT REGAINED A LITTLE BIT OF PRESSURE, BUT NOT ENOUGH TO STOP. THANKFULLY THE INTERSECTION WAS CLEAR. I PULLED OVER TO THE SHOULDER OF THE ROAD AND COASTED UNTIL MY VEHICLE FINALLY STOPPED. MY BRAKES EVENTUALLY WENT BACK TO SEMI NORMAL, BUT THIS HAS HAPPEND A COUPLE OF TIMES SINCE THEN AS WELL. IT SEEMS TO HAPPEN MOST OFTEN IF THERE IS WATER ON THE ROAD OR IF I HIT A POTHOLE, OR BUMP IN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021141September 1, 2017
SERVICE BRAKES
BREAKS LOSE PRESSURE AFTER HITTING BUMPS OR WHEN DRIVING IN RAIN. IT HAS HAPPENED 4 TIMES ALREADY. TOOK CAR TO DEALER AND THEY FOUND NOTHING WRONG. IT HAPPENS FROM TIME TO TIME BUT VERY DANGEROUS WHILE DRIVING. THERE ARE NO RECALLS FOR MY CAR AND NOTHING THE DEALER CAN FIX BECAUSE THEY SAY NOTHING IS WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020726August 31, 2017
SERVICE BRAKES
I HAVE HAD A SPONGY BREAK PEDAL THAT WOULD GO ALL THE WAY TO THE GROUND WHEN DEPRESSED AND NOT BUILD UP PRESSURE. MULTIPLE INSPECTIONS DID NOT FIND ANYTHING WRONG WITH THE BREAK SYSTEM. THE DASH BOARD LIT UP ABOUT A WEEK AGO SHOWING THAT THE ABS MODULE FAILED. APPLYING THE BRAKE FEELS ABOUT THE SAME STILL BUT I LOST ABS, STABILITY AND TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020755August 31, 2017
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE HESTIATES - IT JERKS AND SHUDDERS WHEN ACCELERATING NORMALY AROUND 20 MPH, AND ALSO AROUND 40 MPH. IT FEELS LIKE THE TRANSMISSION ISN'T SHIFTING PROPERLY AND CAUSING ABNORMAL VIBRATION AND INSTABILITY WHILE TRYING TO ACCELERATE NORMALY. THE VEHICLE IS IN MOTION ON CITY STREETS AND URBAN HIGHWAYS WHEN THIS HAPPENS. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST COUPLE OF MONTHS - AND AS RECENTLY ON SUNDAY AUGUST 27, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020993August 31, 2017
UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2003 NISSAN MURANO V/6 AT AWD AND BOTH SUN VISOR'S KEEP FALLING DOWN AND OBSTRUCTING MY VIEW. THIS IS A VERY DANGEROUS SITUATION FOR THE DRIVER. IT IS A MAJOR DISTRACTION, ESPECIALLY IN HEAVY TRAFFIC, TO HAVE TO CONSTANTLY WORRY ABOUT VISIBILITY. IT SEEMS THAT THIS HAS BEEN AN ON GOING ISSUE FOR MANY YEARS BEING IGNORED BY NISSAN MOTOR COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020634August 30, 2017
SERVICE BRAKES
THE BRAKES ON MY 2010 NISSAN MURANO FAILED TO WORK WHEN I WAS COMING TO A STOP AT A RED LIGHT ON A HIGHWAY. THE BRAKES LOST PRESSURE AND THE PEDAL WENT ALL THE WAY TO THE FLOOR AND WAS SOFT. ACCORDING TO MY RESEARCH, THE NHTSA IS ALREADY INVESTIGATING THE 2009 NISSAN MURANO FOR THE SAME EXACT PROBLEM. THE ABS ANTI-LOCK BRAKE IS DEFECTIVE. THERE NEEDS TO BE A RECALL. I SHOULD NOT HAVE TO PAY TO REPLACE THIS VERY EXPENSIVE PART AS NISSAN NEEDS TO REPAIR IT AS IT IS A DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020514August 30, 2017
STEERING
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THAYER NISSAN LOCATED AT 18039 N DIXIE HWY, BOWLING GREEN, OH WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020264August 29, 2017
SERVICE BRAKES
BRAKE PEDAL LOST PRESSURE, WHEN SUCH AS BRAKING ON A LOW-FRICTION SURFACE OR UNEVEN SURFACE, CAUSES THE PEDAL TO LOSE PRESSURE OR GO "TO THE FLOOR,"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020422August 29, 2017
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SHEEHY NISSAN IN GLEN BURNIE, MARYLAND) FOR SCHEDULED MAINTENANCE. WHEN THE CONTACT RETRIEVED THE VEHICLE, THE MULTI POINT INSPECTION REPORT STATED THAT TWO OF THE TIRE PRESSURE MONITORING SYSTEMS FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED IN 2015. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN DID NOT QUALIFY FOR THE RECALL. THE MANUFACTURED PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 34,785. UPDATED 11/02/17*LJ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019554August 25, 2017
SERVICE BRAKES
SOFT BRAKE PEDAL AFTER A 90 DEGREE INTERSECTION TURN. PRESSURE LOSS IN BRAKE PEDAL AFTER THAT. NOW IT REQUIRES TO PRESS THE BRAKES A LOT MORE TO HAVE SAME BRAKING EFFECT AS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019395August 24, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES FAILED TO RESPOND PROPERLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE DID NOT STOP UNTIL IT WAS IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (NISSAN OF ST AUGUSTINE, LOCATED AT 2755 US-1, ST. AUGUSTINE, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,300. ..UPDATED 10/25/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019300August 24, 2017
UNKNOWN OR OTHER
THE ABS SYSTEM FAILS WITHOUT WARNING LEADING TO SUDDEN LOSS OF BRAKING WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019055August 23, 2017
POWER TRAIN, UNKNOWN OR OTHER
I BOUGHT MY 05 MURANO FROM THE DEALERSHIP FOR $6000 AND I ONLY DROVE IT FOR 3 MONTHS BEFORE THE ALTERNATOR AND THE TRANSMISSION WENT. I PAID $600 FOR THE ALTERNATOR TO BE REPAIRED AND 2 WEEKS LATER THE TRANSMISSION WENT. THE DEALERSHIP SAID THAT IT WOULD COST ME $4200 TO FIX THE TRANSMISSION. THEY REFUSED TO GIVE ME ANY SORT OF DISCOUNT. I GOT 3 MONTHS OUT OF A $6000+ DOLLAR CAR. I AM SO UPSET THIS HAS CAUSED SO MANY PROBLEMS IN MY LIFE IN SO MANY WAYS. I CAN'T BELIEVE NISSAN IS MORALLY OK WITH RIPPING ME OFF LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019110August 23, 2017
SEATS
COMPLAINT: DRIVERS SEAT REAR BRACKET SNAPPED OFF MAKING THE SEAT SWAY FROM SIDE TO SIDE, UNABLE TO DRIVE WHEN CORNERING, WAS DRIVING ON RT 81 AT 70MPH HAD TO FIND THE NEAREST EXIT TO STOP, NOW DRIVING WITH 3 2X4S UNDER THE REAR SEAT TO STOP THE SWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018786August 22, 2017
SERVICE BRAKES
I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION. THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S). IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR. (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO) ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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