Nissan Murano Complaints

5,967 consumer complaints on file.

#11055250December 18, 2017
SERVICE BRAKES
ONCE THE ABS HAS ENGAGED (SLIPPING ON SNOW), THE BRAKE PEDAL WILL GO TO THE FLOOR AND LOSES ALL PRESSURE. SO RATHER THAN JUST MOMENTARILY RELEASING THE BRAKE PRESSURE AND PULSATING IT ON/OFF, IT REMAINS IN THE OFF POSITION. THIS IS THE 5TH INSTANCE OF THIS PROBLEM OCCURRING FOR ME. NORMALLY THE BRAKES GO BACK TO NORMAL AFTER A DAY OR 2, BUT IT HAS NOW BEEN ONE WEEK. A QUICK GOOGLE SEARCH WILL SEE THAT THERE ARE HUNDREDS OF OTHER 2009 MURANOS THAT HAVE THE SAME PROBLEM. ONCE THE ABS FIRES, THE BRAKES LOOSE ALL PRESSURE. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED. NISSAN IS QUOTING A $2,000 REPAIR BILL TO REPLACE THE ABS ACUTATOR, WHICH IS TOO EXPENSIVE FOR MANY PEOPLE TO FIX. PLEASE LOOK INTO THIS ASAP. DO A GOOGLE SEARCH FOR '2009 NISSAN MURANO LOSES BRAKE PRESSURE, OR ABS PROBLEMS"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055322December 18, 2017
STRUCTURE:BODY
WHILE DRIVING THE VEHICLE THE DRIVER NOTICED THAT THE VEHICLE BECAME SHAKY AND WAS DIFFICULT TO CONTROL NEARLY CAUSING THE DRIVER TO GO OFF THE ROAD. DRIVER TOOK THE VEHICLE TO A LOCAL MECHANIC WHO, UPON FURTHER INSPECTION, DISCOVERED THAT THE REAR SUBFRAME HAD NEARLY RUSTED COMPLETELY THROUGH. THE VEHICLE IS A 2003 WITH AROUND 130,000 MILES. THE VEHICLE IS USED PRIMARILY TO DRIVE TO AND FROM WORK ON PAVED HIGHWAYS. WHEN RESEARCHING THE ISSUE FURTHER, I NOTICED THAT THERE WERE MULTIPLE OTHER OWNERS OF FIRST GENERATION NISSAN MURANOS WHO EXPERIENCED SIMILAR ISSUES, INCLUDING ONE WHOSE FRAME ACTUALLY BROKE IN HALF WHILE DRIVING (THANKFULLY THAT DID NOT HAPPEN IN OUR CASE). THE ISSUE APPEARS TO RELATE TO THE FRAME AND/OR SEALANT ON THE FRAME CORRODING DUE TO THE SALT USED ON THE ROADS DURING THE WINTER TIME IN THE NORTHERN US. OUR VEHICLE IS DRIVEN IN MICHIGAN. NISSAN CONDUCTED RECALLS FOR SIMILAR ISSUES WITH OTHER MODELS (ALTIMA, PATHFINDER AND INFINITY QX4) WHICH SHOWS THIS IS NOT AN ISOLATED EVENT. AS SUCH, I FEEL THIS ISSUE IS PRESENTS A SERIOUS SAFETY RISK TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS TOLD THAT THERE WAS NOT RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP FOR THE REPAIR AND THEN SUBMIT A COMPLAINT WHICH WOULD BE ESCALATED TO THE REGIONAL TEAM BUT, THAT THEY WERE UNLIKELY TO PROVIDE ANY SUPPORT. HOWEVER, AS THE CAR IS CURRENTLY INOPERABLE, THIS IS NOT POSSIBLE SO THE REPAIR WILL NEED TO BE DONE BY THE LOCAL, CERTIFIED MECHANIC. IF YOU NEED ANY FURTHER INFORMATION, PLEASE LET ME KNOW. I CAN BE REACHED AT [XXX] OR BY PHONE AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054985December 15, 2017
SERVICE BRAKES
BRAKE FAILURE DUE TO LOSS OF BRAKE PRESSURE. AS I'M DRIVING OVER AN UNEVEN ROUGH SURFACE, I TRIED BRAKING AND LOSS BRAKE PRESSURE AS I HIT A BUMP. IT'S HAPPENED MULTIPLE TIMES IN THE PAST AS FAR BACK AS 12/2014. THE VEHICLE WAS TAKEN TO 2 DIFFERENT AREA NISSAN DEALERS. PRETTY COSTLY DIAGNOSTIC YIELDED NO PERMANENT SOLUTION, BECAUSE IT'S BACK AGAIN. I CALLED NISSAN CONSUMER LINE AND THEY SUGGESTED GOING BACK TO ANOTHER DEALERSHIP. PLEASE CAN SOMEONE VALUE THE TAX PAYERS LIVES AND DO SOMETHING BEFORE LIVES ARE LOST. PLEASE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11054676December 14, 2017
VISIBILITY/WIPER
THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054715December 14, 2017
SERVICE BRAKES
I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH AND A DEER RAN IN FRONT OF MY CAR. I HIT THE BRAKES HARD BUT COULDN'T STOP IN TIME (THE DEER DIED) AND WHEN I DID FINALLY DID ACHIEVE A STOP I NOTICED MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE VERY SPONGY AND TOOK A HUGE DISTANCE TO STOP THE CAR THE REST OF THE DRIVE HOME, EVEN AT SPEEDS UNDER 35 MPH. I THOUGHT MAYBE THE COLLISION CAUSED DAMAGE TO MY BRAKES SOMEHOW. A MECHANIC BLED MY BRAKES AND RESTORED FUNCTIONALITY, AND CAREFULLY INSPECTED EVERYTHING BUT COULD NOT FIND ANY DAMAGE. A FEW WEEKS LATER IT SNOWED AND WHEN MY CAR SLID ON SOME ICE WHILE BRAKING INTO A TURN, THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. I HAD THE BRAKES BLED AGAIN AND THE VEHICLE THOROUGHLY INSPECTED BUT AGAIN THEY FOUND NOTHING. THEY RECOMMENDED REPLACING THE MASTER CYLINDER. BEFORE I COULD GET THAT WORK DONE, ANOTHER SNOW CAUSED SLIPPERY ROADS WHICH AGAIN CAUSED MY BRAKES TO GO SPONGY WHEN BRAKING ON A PATCH OF ICE. MY MECHANIC RECOMMENDED I CONTACT NISSAN AND DURING MY RESEARCH I FOUND HUNDREDS OF COMPLAINTS FOR 2009 NISSAN MURANOS WITH SIMILAR CONDITIONS AND RECOMMENDATIONS TO REPLACE THE ABS HCU (AVERAGE COST, $2500). TWO DIFFERENT NISSAN DEALERS AND THEIR CORPORATE REPS SAY THEY KNOW NOTHING OF THE PENDING NHTSA INVESTIGATION ON THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054094December 12, 2017
SERVICE BRAKES
BRAKES GO TO THE FLOOR BEFORE ENGAGING. DRIVING ON NORMAL PAVED ROAD WHEN A VEHICLE PULLED OUT IN FRONT OF US, ABS ENGAGED AND NOW WE HAVE NO BRAKES UNTIL TOUCHING THE FLOOR. WENT TO NISSAN FOR SERVICE AND THEY SAY IT IS THE ABS THAT NEEDS REPLACING, 2800.00. WE JUST HAD NEW BRAKES ON THE BACK LESS THAN 2 MONTHS AGO. THEY SAY DUE TO NUMEROUS COMPLAINTS ON NISSAN FORUMS THAT THEY BELIEVE IT IS AN ISSUE WITH THE ABS MALFUNCTIONING AND NOT SIMPLY REPLACING THE MASTER CYLINDER AS MANY PEOPLE HAVE REPLACED THIS PART FIRST ONLY TO NEED THE ABS REPLACED. WE TRIED PUMPING AND HOPING FOR A RESET BUT NOTHING HAS HELPED. NISSAN NEEDS TO DO A RECALL BEFORE A LIFE IS LOST DUE TO THIS KNOWN ISSUE. WE ARE THE ONE OWNER OF THIS VEHICLE, 2009 WITH LESS THAN 65,000 MILES ON THE CAR. NO ISSUES LEADING UP TO THIS NOR ANY INDICATOR LIGHTS GOING OFF.. I KNOW OUR SAFETY IS PRICELESS BUT IF US FOLKS ARE DOING THE RIGHT THING AND GETTING THESE REPAIRS DONE, THEN A RECALL GOES INTO AFFECT, I WOULD LIKE TO SEE SOME SORT OF REIMBURSEMENT.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054298December 12, 2017
SERVICE BRAKES
I HAVE HAD 3 BRAKE ISSUES IN LESS THAN 2 WEEKS. MY VEHICLE HAS 74,000 MILES ON IT AND IS MAINTAINED PER MANUFACTURER RECOMMENDATIONS. BRAKE PADS AND ROTORS ARE A YEAR OLD AND PASSED INSPECTION. THE FIRST OCCURRENCE I WAS DRIVING 35 MPH AND HIT A MANHOLE COVER. THE BRAKES WENT SPONGY AND WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND THEY RETURNED. THE SECOND OCCURRENCE I WAS DRIVING AROUND 40 MPH AND COMING AROUND A CURVE AND THE SAME THING HAPPENED. THE THIRD TIME IT WAS SNOWY AND VERY SLICK. UPON BRAKING ON A TURN, THE ABS ENGAGED AND I LOST ALL BRAKES AGAIN. THESE EXPERIENCES WERE VERY SCARY AS I HAD NOT CONTROL OVER MY VEHICLE. I USE THIS TO TRANSPORT MY GRANDCHILDREN AND THE FACT THAT I CAN LOOSE CONTROL OVER THE ABILITY TO STOP MY VEHICLE INTERMITTENTLY IS VERY ALARMING. THE DEALER REPLACED THE MASTER CYLINDER (WITH NO DOCUMENTED FAILURE). THE SECOND OCCURRENCE HAPPENED LESS THAN 5 DAYS LATER AND I BROUGHT IT BACK TO THE DEALER WHERE THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT,WHICH COST $3000 FOR PARTS AND LABOR! THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS. I HAVE LOST FAITH IN NISSAN AS THEY HAVE NOT ADDRESSED THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053818December 11, 2017
SERVICE BRAKES
YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY NEIBH YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD ENTERING THE HIG YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD APROCHING AN INTERSECTION DRIVING MY NISSAN MURANO 2009. APLIED THE BRAKES AND THEY WENT DOWN ALL THE WAY AND THE CAR DID NOT STOP. I WENT THROUGH THE STOP SIGN INTO THE HIGHWAY WITH MY TWO DAUGHTERS 6 YEARS AND TENS YEARS OLD. I WAS SCARED. AVOIDED COLLISION FROM SEVERAL CARS ON THE HIGH WAY BY STEERING THE CAR OF THE ROAD TO THE GRASS. MY BRAKE PADS WERE SERVICED TWO MONTHS AGO BECOUSE THE SAMETHING HAPPENED. THE CAR DID NOT STOP WHEN I WAS PULLING OFF MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053817December 11, 2017
VISIBILITY/WIPER
DRIVING NORTH ON THE I-15 FREEWAY, APPROXIMATELY 70 MPH (THE POSTED SPEED LIMIT), IN THE FAST LANE, IT WAS EVENING, DARK OUTSIDE, AROUND 7 PM. THERE WERE NO CURVES IN THE ROAD AT THAT TIME. ALL OF THE SUDDEN MY SUN ROOF GLASS EXPLODED WITH A HUGE BANG SOUND, EXTREMELY LOUD, AND IMMEDIATELY THERE WAS A LOT OF WIND NOISE. I HAD THE INTERIOR SUNROOF SCREEN CLOSED, THANK GOODNESS. OTHERWISE I WOULD'VE BEEN COVERED IN TEMPERED GLASS. I PULLED OFF THE FREEWAY AS QUICKLY AND SAFELY AS I COULD, INTO A GAS STATION PARKING LOT TO EVALUATE THE SITUATION. UPON INSPECTION, I NOTICED THERE WAS APPROXIMATELY A 2' X 1' HOLE IN THE CENTER OF MY FRONT SUNROOM. SHARDS OF GLASS WERE EVERYWHERE, AND THE INTERIOR NETTING WAS SHREDDED. I WAS ABLE TO GET SOME PLASTIC AND DUCT TAPE TO COVER THE WINDOW ENOUGH SO THAT I COULD GET HOME. IT WAS ALSO A WINDY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053476December 8, 2017
POWER TRAIN
THE CAR IS LOSING POWER AT RANDOM TIMES THEN ALL OF A SUDDEN WILL LURCH FORWARD AT FULL POWER. THIS HAS CAUSE ME TO ALMOST GET INTO NUMEROUS ACCIDENTS. THE DEALER HAS ADI THAT SINCE THERE ISNT A CODE COMING UP THAT THEY CANT DO ANYTHING. IVE READ ON THE WEB THAT MANY OTHER PEOPLE HAVE HAD THIS ISSUE AND THAT ITS A TRANSMISSION ISSUE BUT THAT NISSAN WONT ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052985December 7, 2017
POWER TRAIN
VEHICLE HAD LESS THAN 70000 WHEN CVT TRANSMISSION STARTED TO FAIL. WHILE DRIVING VEHICLE WOULD SHUDDER, AND AT TIME ENGINE WOULD REV AT 4000 RPM. VEHICLE IS STILL DRIVEABLE AT THIS TIME, BUT IS SLOW TO ACCELERATE, AND SHUDDERS AT TIMES. WE DO NOT DRIVE THE VEHICLE ON THE HIGHWAY ANY LONGER FOR FEAR THE TRANSMISSION WOULD COMPLETELY STOP WORKING. WAS INSPECTED AT NISSAN DEALERSHIP AND BY INDEPENDENT MECHANIC AND BOTH CONFIRM THAT TRANSMISSION CODES INDICATE CVT TRANSMISSION IS FAILING. THIS IS THE SAME ISSUE THAT THE NISSAN MURANO TRANSMISSION HAD IN THE PAST WHICH LED TO A RECALL WHICH COVERED MODEL YEARS FROM 2003 TO 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053366December 7, 2017
POWER TRAIN
THE VEHICLE WOULD NOT ACCELERATE AFTER IT HAD COME TO A COMPLETE STOP ON HIGHWAY. AFTER GETTING OUT OF MY VEHICLE AND PUSHING IT TO THE SIDE, THE VEHICLE FINALLY DROVE AWAY. BUT AFTER THIS THE VEHICLE HAS HAD A TRANSMISSION RATTLE IN WHICH NONE OF MY (4) MECHANICS CAN SEEM TO FIX. FAILURE AT 100,110K MILES. GLAD NISSAN IS MAKING MONEY WHILE WE SUFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053377December 7, 2017
SERVICE BRAKES
OUR BRAKES BECAME SPONGY AND DID NOT WORK WHEN DRIVING.AT A SPEED OF 35 MPH. EVENTUALLY THE BRAKE PEDAL WENT TO THE FLOOR. THE CAR WAS TOWED TO A DEALER WHO REPLACED THE ABS ACTUATOR AT A COST OF $2176 FOR PART, $528 FOR LABOR AND $69 FOR DIAGNOSIS. WE FEEL NISSAN SHOULD HAVE RECALLED THIS VERY DANGEROUS ACTUATOR. WE WERE ON A RESIDENTIAL STREET SO OUR SPEED WAS 35 MPH WHEN THE BRAKES WENT OUT ABRUPTLY. WE ARE APPALLED THAT THE COMPANY IS CHARGING EXORBITANT PART PRICES AND ALLOWING HIGH LABOR FEES TO REPLACE THIS DEFECTIVE AND LIFE THREATENING ABS ACTUATOR. THE DEALER TOLD US THEY WERE NOT RESPONSIBLE FOR REDUCING THE COSTS. IT IS TOTALLY UP TO NISSAN TO ADJUST THESE COSTS. MANY PEOPLE COULD LOSE THEIR LIVES BECAUSE THIS DANGEROUS SITUATION IS NOT COMMUNICATED TO OWNERS OF 2009 NISSAN MURANOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052872December 6, 2017
SERVICE BRAKES
2009 NISSAN MURANO LE. DRIVING THROUGH A RESIDENTIAL AREA, TRAVELING AT ROUGHLY 25 MPH. ROAD WAS DRY, SKY WAS CLEAR, VEHICLE WAS WARM AND HAD BEEN DRIVEN EARLIER IN DAY WITH NO ISSUE. VEHICLE HAS BEEN DEALER MAINTAINED AND ONLY HAS 74000 MILES ON IT AND HAD JUST BEEN DEALER INSPECTED 2 WEEKS PRIOR. APPROACHING A STOP SIGN, BEGAN NORMAL BRAKING. THERE WAS A SMALL POT HOLE OR REALLY JUST A ROUGH SPOT IN THE ROAD I DROVE THROUGH WHILE BRAKING, AND LOST ALL BRAKE PRESSURE, PEDAL WENT TO THE FLOOR BUT WAS NOT ENGAGING THE BRAKES OR STOPPING THE VEHICLE. I BEGAN PUMPING THE BRAKES AND WAS THANKFULLY ABLE TO STOP, BUT NOT BEFORE I WAS WELL PAST THE STOP SIGN AND INTO THE INTERSECTION. THANKFULLY NO OTHER CARS WERE THERE. DRIVING STRAIGHT HOME FROM THERE THE PEDAL WAS STILL VERY SOFT, OR SPONGY AND THE BRAKES WERE NOT WORKING PROPERLY. THEY REQUIRED PUMPING OR VARIED PRESSURE TO ENGAGE, AND THEN WOULD NOT PROVIDE PEDAL PRESSURE OR FEED BACK. IF PUSHED SLOW TO NORMALLY, YOU COULD PUSH THE PEDAL TO THE FLOOR STILL WHILE TRYING TO STOP. HUSBAND INSPECTED ALL BRAKE FLUIDS AND VACUUM LINES AND FOUND NO LEAKS, OR LOSS OF FLUID. WITH THE VEHICLE OFF PUMPING BRAKES NOT BUILDING PRESSURE. A SIMPLE SEARCH FOR "2009 MURANO SPONGY BRAKES" RETURNED MANY PEOPLE THROUGH MANY FORUMS WITH THE EXACT SAME ISSUE, THAT SEEMS TO BE BASED ON BRAKING ON A BUMPY ROAD AND THE ABS SYSTEM. FROM WHAT I UNDERSTAND A ABS SOLENOID IS STUCK FROM THE ABS ENGAGING ON A BUMPY ROAD, OR UNEVEN SURFACE. THIS ISSUE IS EXTREMELY UNSAFE AND I WOULD NOT DOUBT HAS CAUSED MANY ACCIDENTS. THERE IS ALSO NO WARNING SIGNS AS THE VEHICLE WAS INSPECTED BY THE DEALERSHIP 2 WEEKS PRIOR. VERY SCARY, AND HAD A VEHICLE BEEN IN THE INTERSECTION, THERE WOULD HAVE BEEN NO WAY TO AVOID A ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052173December 4, 2017
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE ALTERNATOR FAILED AND THE VEHICLE LOST POWER NUMEROUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER, BUT WAS TAKEN TO AN UNKNOWN REPAIR CENTER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE ALTERNATOR WAS REPLACED SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052222December 4, 2017
SERVICE BRAKES
I EXPERIENCED FOR THE THIRD TIME A BRAKE MALFUNCTION THURSDAY NIGHT 2/2/17. I WAS CAREFULLY DRIVING HOME ON A SNOW COVERED ROAD AND I APPLIED MY BRAKES TO MAKE A TURN AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE FIRST AND SECOND TIME THIS HAPPENED UNDER A HARD BRAKING SITUATION ON WET ROADS. IN THE PAST THIS CONDITION HAS BEEN PERIODIC BUT THE CONDITION HAS NOW EXISTED CONTINUALLY FOR ABOUT 1 WEEK. THE BRAKE PEDAL GOES NEARLY TO THE FLOOR BEFORE BRAKING BEGINS AND THERE IS NO ABS. I BROUGHT THE CAR TO THE DEALER A FEW MONTHS AGO AND THEY PERFORMED A BRAKE FLUSH AND REFILL. THE VERY NEXT DAY IT HAPPENED AGAIN. SOMETIMES THE BRAKES START ACTING NORMALLY AFTER PUMPING THE BRAKE PEDAL MULTIPLE TIMES. BUT THE DANGEROUS CONDITION ALWAYS RETURNS SEEMINGLY AT RANDOM UNDER MULTIPLE ROAD CONDITIONS AND AT VARIOUS SPEEDS. THERE HAVE BEEN 2 NEAR MISS COLLISIONS. THE CONSUMER STATED THE ABS ACTUATOR WAS REPLACED AND THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052359December 4, 2017
STRUCTURE:BODY, ENGINE
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SEARCHED ONLINE AND FOUND THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER (ALL PRO NISSAN OF DEARBORN, 24501 MICHIGAN AVE, DEARBORN, MI 48124). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 423,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052030December 2, 2017
SERVICE BRAKES
ON TWO OCCASIONS OVER THE PAST WEEK MY VEHICLE BRAKE PEDAL BECAME VERY SOFT / SPONGY AND WENT TO THE FLOOR WHILE EXITING HIGHWAY OFFRAMP. I WAS EXITING AT ABOUT 40-45 MPH, THE OFFRAMP IS CURVED & WAS BUMPY WITH A COUPLE OF POTHOLES. BRAKES FUNCTIONED NORMALLY UNTIL VEHICLE HIT A BUMP, THEN PEDAL GRADUALLY WENT DOWN FURTHER TO FLOORBOARD. BRAKING STILL POSSIBLE BUT TOOK POWER SIGNIFICANTLY REDUCED AND DISTANCE INCREASED. I PUMPED THE BRAKES A FEW TIMES AND ALL SEEMED TO RETURN TO NORMAL. ON THE FIRST OCCASION I GOT OUT TO CHECK BRAKE FLUID LEVEL; STILL FILLLED TO MAX LEAVING LINE IN RESERVOIR. I WAS ABLE TO SLOWLY AND CAUTIOUSLY DRIVE HOME. ALL BRAKE PADS ARE NEW, CHANGED IN MARCH 2017. PLEASE LOOK INTO THIS ISSUE; EXTREMELY DANGEROUS CONDITION FOR DRIVER AND OTHER MOTORISTS / PEDESTRIANS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051688December 1, 2017
POWER TRAIN
AFTER THE TRANSMISSION HAS WARMED UP, IF I COME TO A STOP, THE CAR WILL NOT ACCELERATE FOR THE FIRST 15 SEC REGARDLESS OF HOW HARD I PUSH THE ACCELERATOR OR NUMBER OF TIMES I PUSH ON THE ACCELERATOR. WHEN IT DOES FINALLY GO, I TAKE OFF WAY TOO FAST-LIKELY DUE TO LAYING ON THE ACCELERATOR WANTING MY CAR TO GO. THIS PROBLEMS IS DANGEROUS. I HAVE HAD IT HAPPEN AT STOP SIGNS, CITY LIGHTS, AND HIGHWAY EXIT RAMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051626November 30, 2017
SERVICE BRAKES
THE BRAKES ARE FAILING TO STOP IN A SAFE DISTANCE DUE TO THE BRAKE PEDAL GOING TO THE FLOOR. PROBLEM IS IT COMES AND GOES AND USUALLY STARTS TO HAPPEN AFTER A HARD BREAKING ACTION. THERE IS CURRENTLY AN INVESTIGATION ALREADY OPEN INTO THIS PROBLEM BUT WANTED TO ADD IT TO THE GROWING LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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