Nissan Murano Complaints

5,967 consumer complaints on file.

#11073430February 17, 2018
STRUCTURE:BODY
REAR DOORS AND REAR HATCH WILL NOT OPEN WHEN USING REMOTE KEY FOB. NISSAN SAY YOU HAVE TO REPLACE RIGHT FRONT, LEFT AND RIGHT REAR DOOR ACTUATORS FOR ABOUT $1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073259February 16, 2018
ELECTRICAL SYSTEM, SEATS
TAKATA RECALL, CAR CUTS OFF WHILE DRIVING AND I'VE HAD MY ALTERNATOR REPLACED THREE TIMES WITHIN SIX MONTHS. IT DOESN'T MATTER WHERE YOU ARE, THE CAR JUST SHUTS DOWN WHILE IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073020February 15, 2018
ELECTRICAL SYSTEM
REAR DEFROSTER DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073030February 15, 2018
STRUCTURE:BODY:HOOD, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE REAR DEFROSTER DID NOT FUNCTION CORRECTLY. SHEEHY NISSAN OF GLEN BURNIE (7232 RITCHIE HWY, GLEN BURNIE, MD) WAS CONTACTED AND DIAGNOSED THAT THE HOOD ASSEMBLY WOULD HAVE TO BE REPLACED DUE TO THE DEFROST SYSTEM BEING CONNECTED AND WORKING IN TANDEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073120February 15, 2018
SERVICE BRAKES
BRAKES ARE SPONGY AND WHEN THEY ARE APPLIED HARD THEY ALMOST GO TO THE FLOOR AND JUST BARELY STOP THE VEHICLE. IT HAS HAPPENED TO MY WIFE 3 TIMES AND SCARED HER TO DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072289February 12, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE INTERIOR OF THE VEHICLE SUSTAINED WATER DAMAGE DUE TO RAIN. THE CONTACT CALLED A LOCAL DEALER (KELLY NISSAN OF WOBURN, 95 CEDAR ST, WOBURN, MA 01801) AND WAS INFORMED THAT THE GLASS WAS STRUCK BY A ROCK. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UPSET THAT HE HAD TO USE HIS INSURANCE. THE FAILURE MILEAGE WAS 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072367February 12, 2018
SERVICE BRAKES
IN THE SPRING OF 2017 I WAS DRIVING THE VEHICLE ON A RAINY DAY AND APPLIED THE BRAKES SUFFICIENT TO TRIGGER THE ABS SYSTEM. THIS RESULTED IN A SIGNIFICANT LOSS OF BRAKING ABILITY, WITH THE BRAKE PEDAL ALMOST TO THE FLOOR BEFORE LIMITED BRAKING ACTION COULD BE OBTAINED. THE ABILITY TO STOP THE VEHICLE WAS DRAMATICALLY REDUCED. THE PROBLEM WENT AWAY FOLLOWING A HARD BRAKE APPLICATION ON LOOSE GRAVEL, SUFFICIENT TO TRIGGER THE ABS SYSTEM AGAIN. DATE LISTED FOR THIS PROBLEM IS APPROXIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072371February 12, 2018
SERVICE BRAKES
WHILE DRIVING THE VEHICLE ROUTINELY IN TOWN, SUDDENLY THE BRAKE PEDAL BECAME VERY SOFT AND BRAKING ABILITY WAS SEVERELY IMPAIRED. PEDAL TRAVEL WAS VERY HIGH, WITH PEDAL ALMOST TO THE FLOOR BEFORE BRAKING COULD BE OBTAINED, AND BRAKING POWER WAS VERY LOW. VEHICLE WAS SUCCESSFULLY STOPPED, AND TURNED OFF. THE BRAKE PEDAL WAS PUMPED WITH THE VEHICLE TURNED OFF, AND BRAKE PRESSURE RETURNED. RESTARTED VEHICLE AND BRAKING SYSTEM APPEARED TO OPERATE NORMALLY. THIS IS THE SECOND INCIDENT OF BRAKING PROBLEMS WITH THIS PARTICULAR VEHICLE. SEE REPORT 1072367 FOR DETAILS OF A PRIOR BRAKING FAILURE APPROXIMATELY 1 YEAR EARLIER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072093February 10, 2018
SERVICE BRAKES
THE BRAKES IN MY 2009 NISSAN MURANO INTERMITTENTLY FAIL ABOUT ONCE OR TWICE A MONTH. THE BRAKE FAILURE, WHICH BEGAN TO OCCUR SOMETIME ON OR AFTER MID-2017, CAUSES THE BRAKE PEDAL TO LOSE PRESSURE, BECOMING 'SPONGY' MAKING IT DIFFICULT TO STOP. WHEN THE BRAKE FAILURE OCCURS NO WARNING LIGHTS OR ABS LIGHTS LIGHT UP AND NO ERROR CODES ARE SET. THE CONDITION MAY LAST ANYWHERE FROM A FEW MINUTES TO A COUPLE OF HOURS AND THEN RETURNS NORMAL. I HAVE TAKEN THE VEHICLE TO BE SERVICED AT LEAST TWICE, HOWEVER THE SHOP CANNOT FIND ANYTHING WRONG WITH THE VEHICLE. AS A PRECAUTION, I HAD THE BRAKE SYSTEM FLUSHED AND BLEEDED AND REPLACED ALL 4 BRAKE PADS, HOWEVER, THE BRAKE FAILURE CONTINUES TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072114February 10, 2018
AIR BAGS
WE ARE HAVING A PROBLEM WITH THE PASSENGER AIR BAG LIGHT. IT DOESN'T ALWAYS GO OFF WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. WE'VE BEEN INFORMED IF THE LIGHT DOES NOT GO OFF THE PASSENGER WILL NOT BE PROTECTED BY THE AIR BAG SYSTEM. WE'VE BEEN TOLD TO TURN THE CAR OFF THEN RESTART IT THAT THIS WILL SOLVE THE PROBLEM. THIS MEANS WE HAVE TO LEAVE THE ROAD FIND A PLACE TO PARK SHUT THE CAR OFF AND RESTART IT. THIS CAN BE VERY DIFFICULT WHEN ON THE FREEWAY. OUR CONCERN IS SOMETIME WE MAY NOT NOTICE THE AIR BAG LIGHT IS ON, HAVE AN ACCIDENT AND THE PASSENGER WON'T BE PROTECTED BY THE AIR BAGS. THIS HAS BEEN GOING ON HUNDREDS OF TIMES SINCE WE BOUGHT THE CAR BRAND NEW IN JUNE 2016 AND NISSAN TELLS US THEY CAN'T FIND ANYTHING WRONG WITH IT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071749February 8, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE ANTI-LOCK BRAKE MODULE FAILED. THE CONTACT HAD TO USE THE EMERGENCY BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED. THE DEALER (KEN GARFF NISSAN SALT LAKE, 777 S W TEMPLE, SALT LAKE CITY, UT 84101) WAS NOTIFIED. THE VEHICLE WAS PARTIALLY REPAIRED UNTIL THE CONTACT COULD TAKE IT TO COULTER NISSAN (13301 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. THE CONSUMER STATED THE THERE WAS A RECALL ISSUED FOR OTHER MURANOS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067398February 7, 2018
SERVICE BRAKES
THE ABS ACTUATOR IN MY CAR BEGAN TO FAIL AND HAD TO BE REPLACED BY NISSAN. WHEN TAPPING THE BRAKE PEDAL, IT CONTINUED TO HAVE PRESSURE AND PROPERLY SLOW THE CAR. HOWEVER, WHEN APPROACHING STOP LIGHTS, STOP SIGNS, OR OTHERWISE BRAKING HARD (ANYTHING REQUIRING ME TO APPLY MORE STEADY PRESSURE TO THE BRAKES), THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR REQUIRING ME TO INCREASE MY STOPPING DISTANCE. I WAS IN A NEAR-ACCIDENT INCIDENT WHEN SOMEONE WHO WAS STOPPED IN THE ADJACENT LANE QUICKLY PULLED OVER INTO MY LANE, REQUIRING ME TO APPLY RAPID BRAKE PRESSURE. THIS SITUATION WAS MADE WORSE BY ICY ROADS AND LEFT ME PANICKED AND CONCERNED. THE COST OF THE REPAIR WAS $2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071558February 7, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE BRAKES FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FUCCILLO NISSAN (3893 STATE ROUTE 31, LIVERPOOL, NY 13090) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT SEARCHED ONLINE AND BELIEVED THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067226February 6, 2018
POWER TRAIN
TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066887February 4, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1ST INCIDENT- DRIVING ON MAIN STREET OF TOWN HWY 31 S, CAR SIMPLY QUIT WHILE IN MOTION, WHILE DRIVING- NO WARNING, NO LIGHTS. COULD NOT MOVE, START ETC.. HAD TO CALL POLICE TO ASSIST ME IN GETTING THE CAR OUT OF THE MAIN HIGHWAY. 2ND INCIDENT- DRIVING ON I65 S INTERSTATE, DOING 70MPH, CAR QUIT WHILE DRIVING! HAD TO THROW ON FLASHERS AND COAST IT INTO THE MEDIAN, THE COPS WERE CALLED AND HAD TO HAVE IT TOWED TO MECHANIC. MY DAUGHTER AND I WERE BOTH IN THE CAR AND COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.- CALLED NISSAN TO REPORT, THEY ADVISED THEY KNEW OF NO RECALLS.AND WERE UNCONCERNED JUST ADVISED TO TAKE TO MECHANIC- WHERE IT WAS. 3RD- CAR IS NOW DOING THE SAME, WILL LOOSE POWER WHEN TURNING, AND GOING UP HILLS- ALWAYS LOSES POWER/DIES WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066543February 1, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
THE LEFT FRONT LOWER BALL JOINT IS READY TO FALL OUT AS WELL AS THE REAR CROSSMEMBER FRAME IS BROKEN IN HALF ON THE RIGHT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065876January 30, 2018
WHEELS
UNIROYAL TIRE FAILURE - COMPLETE TIRE TREAD SEPARATION WHILE DRIVING ON THE HIGHWAY OPERATING UNDER NORMAL WINTER DRIVING CONDITIONS AND SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065657January 29, 2018
AIR BAGS
AIR BAG LIGHTS ARE BLINKING AFTER A PERSON IN THE PASSENGER SEAT WAS MOVING AROUND IN THE SEAT. I HAD IT CHECKED AT A BODY SHOP AND A CODE CAME UP (B 1049). DETECTS A AIR BAG DIAGNOSIS SENSOR AND (OR) AIR BAG MODULE. THE CAR WAS RUNNING WHEN THE LIGHT CAME ON. I DON'T REMEMBER IF THE CAR WAS IN MOTION OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065460January 27, 2018
SERVICE BRAKES
ON 1/15/18, I WAS DRIVING TO WORK ON A SNOWY DAY. I WAS SLOWING DOWN TO TAKE A LEFT ONTO AN ON RAMP WHEN MY ABS KICKED IN. I CONTINUED TO SLIDE FORWARD AND NEARLY MISSED THE ON RAMP. FROM THAT POINT FORWARD, THE BRAKE PEDAL HAS BEEN "SOFT." I HAVE TO PUSH THE PEDAL DOWN AT LEAST HALFWAY BEFORE ANY BRAKING OCCURS AND TYPICALLY HAVE TO PUSH IT TO THE FLOOR TO FULLY STOP. I JUST GOT NEW BRAKE PADS AND ROTORS IN DECEMBER, SO THESE COMPONENTS ARE FINE. I TOOK IT IN TO NISSAN SERVICING, WHO TOLD ME THAT THE ABS ACTUATOR IS BAD AND NEEDS TO BE REPLACED. THEY HAVE INFORMED ME THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE UNTIL THIS IS REPAIRED, WHICH WAS ESTIMATED TO BE A COST OF ~$2700 FOR PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065230January 26, 2018
AIR BAGS
AFTER HAVING MY 35 LB DOG SIT IN THE PASSENGER SEAT THE AIR BAG LIGHT STARTS FLASHING I HAVE HAD IT CHECKED OUT AND RESET SEVERAL TIMES. THIS SEEMS TO HAPPEN AFTER THE NEXT TIME I DRIVE THE CAR NOT IMMEDIATELY. I WAS ADVISED THAT IT IS THE OCS SENSORS AND IF IT HAPPEN AGAIN IT SHOULD BE REPLACED TO THE TUNE OF $4,000. THE DEALER CHECKED FOR A RECALL NOTICE AND I WAS TOLD THERE WAS NONE. THIS IS ABSOLUTELY AN UNSAFE CONDITION FOR ANY PASSENGER IN MY VEHICLE. EVERYTHING IS FUNCTIONING FOR NOW, BUT I THINK THIS SHOULD BE A NISSAN RESPONSIBILITY. THERE ARE ONLY 54,500 MILES ON THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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