Nissan Murano Complaints

5,967 consumer complaints on file.

#11139996October 12, 2018
SERVICE BRAKES
BRAKE FAILURE WHILE VEHICLE IN MOTION ON CITY STREET. BRAKE PEDAL TO FLOORBOARD WITH NO BRAKING ACTION. SLOW RECOVERY WITH GENTLE PUMPING OF BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138949October 8, 2018
STRUCTURE:BODY
THE CONVERTIBLE TOP MALFUNCTIONED AND WAS UNABLE TO COMPLETELY CLOSE, SO IT WOULD LIFT AND FLY OFF WHEN MY CAR WAS IN MOTION. HAD TO MANUALLY LOCK BACK IN PLACE HOWEVER THE ROOF ERROR SIGNAL KEPT CONSISTENTLY BEEPING SINCE IT THOUGHT THE ROOF WAS STILL DOWN. HAD TO DISCONNECT WIRING TO BE ABLE TO USE CAR. NOW A FEW OTHER THINGS DON'T WORK PROPERLY BECAUSE OF THE WIRING THAT HAS BEEN DISCONNECTED AS A QUICK FIX TO THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133056October 3, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SEATS
WAS CONCERN ABOUT THE SEAT IT GOES,UP BUT LEAKS,DOWN AND ,ROCKS LIKE IT IS BROKE, THE AIRBAG LIGHT KEEPS FLASHING AND WONT STOP,JUMPY ACCELERTION, AND REPLACING FRONT BRAKE CAN BE COSTLY. I BOUGHT THIS VEHICLE AND ACCORDING TO INTERNET BY VIN# PRINTED OUT NO RECALLS, SHOWS NOW I SEE IT HAD RECALLS WHAT CAN I DO TO GET THIS TAKEN CARE OF? DRIVING DOWN THE ROAD THE SEAT FELT LIKE IT WAS CHANGING THE HEIGHT AND I HAD TO KEEP READJUSTING IT, I THEN STOPPED AND WENT TO GET OUT AND IT ROCKED. I WEIGH 100LBS SO I COULD NOT HAVE BROKEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133086October 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED AND STALLED WITH THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER (FREEHOLD NISSAN, 4041 U.S. 9 N, FREEHOLD, NJ 07728, (732)-984-9080) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA AND FILE A COMPLAINT. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133128October 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE THE VEHICLE WAS AT A COMPLETE STOP, IT DID NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132425October 1, 2018
POWER TRAIN
IMMEDIATELY AFTER I HAD THE CAT FLUID FLUSHED/REPLACED AT MY LOCAL NISSAN DEALER, THERE WOULD BE A SMELL OF BURNING LIQUID FROM UNDERNEATH THE CAR. USUALLY THE SMELL IS STRONGER WHEN COMING TO A STOP FROM MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132069September 28, 2018
SERVICE BRAKES
MY 2099 NISSAN MURANO HAS 67,000 MILES, 2 DAYS AGO WHILE TRAVELING HOME FROM A LOCAL STORE IN THE RAIN TRYING TO STOP AT A STOP SIGN THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND BRAKES DID NOT WORK. THE CAR WENT INTO THE INTERSECTION, THANKFULLY NO OTHER CARS WERE COMING. BRAKE PEDAL CONTINUES TO GO TO THE FLOOR, CAR DOESNOT STOPS UNTIL STANDING ON THE PEDAL PUSHING IT COMPLETELY TO THE FLOOR. TOOK IT TO MY MECHANIC, HE DRAINED THE BRAKE LINES TO GET RID OF ANY AIR AND PUT IN NEW BRAKE FLUID. DID NOT HELP. HE THEN TOLD ME TO LOOK AT THE COMPLAINTS AND OPEN INVESTIGATION ABOUT THE MANY 2009 MURANO HAVING THIS SAME PROBLEM AND ALL THE MONEY OWNERS HAVE SPENT TO TRY TO FIX THE PROBLEM WITH NO GOOD RESULTS. I ALSO CALLED THE NISSAN DEALER AND THEY SAID THEY NEVER HEARD OF ANY PROBLEMS WITH THE 2009 MURANO. I AM THANKFUL MY MECHANIC DID HIS HOMEWORK. BUT NOW I AM STUCK WITH A $275.00 A MONTH PAYMENT FOR A CAR THAT IS NOT SAFE TO DRIVE AND NOBODY, EVEN THE NISSAN DEALERS ADMIT THAT THERE IS A TRUE PROBLEM OR DEFECT AND NOBODY KNOWS HOW TO FIX IT. WITHOUT YOU ADMITTING THERE IS A DEFECT AND REQUIRING A RECALL IS FORCING PEOPLE TO CONTINUE TO DRIVE THESE CARS WITH FAULTY BRAKES. I JUST HOPE IT DOES NOT TAKE A DEATH OR TWO FOR THIS DEFECT TO BE RECALLED BECAUSE WITH ALL THE DOCUMENTED ISSUES BEING BASICALLY THE SAME AND YOUR INVESTIGATION BEING OPEN FOR OVER A YEAR I AM SURE MANY PEOPLE WILL BE OPENING LAW SUITS IF DEATH OR INJURY OCCUR. THIS IS A SERIOUS SITUATION AND THESE CAR OWNERS DESERVE MORE THEN WHAT THEY ARE RECEIVING FROM YOU AND NISSAN. TIME TO STEP UP AND FIX THIS BEFORE ANYBODY ELSE GETS HURT OR ANY DEATHS OCCUR. YOUR NOTE SAYS TO RETAIN ANY DOCUMENTATION FOR 5 YEARS, WELL IN 5 YEARS THESE CARS WILL BE14 YEARS OLD AND SEEING THAT THIS PROBLEM SEEMS TO START AROUND 65,000 MILES, THIS NEEDS FIX NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132183September 28, 2018
AIR BAGS, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD. THE DRIVER OF THE OTHER VEHICLE SUFFERED UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS PROVIDED WITH INSURANCE CLAIM NUMBER: 258-472-1S236. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,099. *DT *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11132208September 28, 2018
POWER TRAIN
TRANSMITION TRANSFER CASE LEAK AND THE TRASMITION SLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132003September 27, 2018
AIR BAGS
THE PASSENGER AIRBAG LIGHT FLASHES CONSTANTLY WHILE THE CAR IS RUNNING AND BEING DRIVEN. TOOK IT TO A LOCAL NISSAN DEALER WHO TOLD ME THE ENTIRE BOTTOM CUSHION WOULD HAVE TO BE REPLACED AT A COST OF $4000. IT'S THE SAME PROBLEM OTHER MURANO'S ARE HAVING, BUT MY CARS VIN NUMBER WASN'T ON THE RECALL LIST, SO THIS WOULD BE AN OUT OF POCKET EXPENSE. I WAS TOLD THEY COULD TURN THE FLASHING INDICATOR OFF, BUT THE PASSENGER AIRBAG WILL NOT DEPLOY IF IN AN ACCIDENT. NISSAN KNOWS THIS IS A PROBLEM WITH SEVERAL 2009 MURANO'S BUT REFUSES TO ADDRESS THE PROBLEM BY ADDING IT TO THE RECALL LIST. IT IS UNIMAGINABLE AND UNACCEPTABLE THAT NISSAN WILL ALLOW THE AIRBAG LIGHT TO BE TURNED OFF KNOWING THE AIRBAG WILL NOT DEPLOY PROPERLY AND RISK SEVERE INJURY, OR POSSIBLE LOSS OF LIFE RATHER THAN MAKE THIS A RECALL FIX. ALSO THE CAR ONLY HAS 58000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132029September 27, 2018
UNKNOWN OR OTHER
THE INTAKE AIR THING AS MENTIONED ONLINE THERE IS A RECALL FOR BC IT COMES LOOSE AND POPS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131834September 26, 2018
VEHICLE SPEED CONTROL
CONTINUALLY GETTING ERROR MESSAGE SAYING "UNAVAILABLE FRONT RADAR OBSTRUCTION". TOOK TO DEALER AND THEY SAID IT WAS FINE AFTER CLEARING THE CODE. DROVE AWAY FROM DEALER AND IT DID IT AGAIN. TOOK IT BACK AND THEY NOW SAY NISSAN IS "ENGINEERING" THE PROBLEM AND DON'T RECOMMEND A FIX. TOOK IT ON THE HIGHWAY AND WAS PASSING ANOTHER VEHICLE AT 75MPH WHEN IT WENT OFF AND IT DISABLED MY CRUISE CONTROL. THAT WAS QUITE STARTLING AND IS POTENTIALLY DANGEROUS. CALLED NISSAN CORPORATE OFFICE AND FILED A CASE. THEY DON'T SEEM TO ACKNOWLEDGE THE PROBLEM, YET I SEE OTHERS ARE HAVING THE SAME PROBLEM WHEN I CHECK FORUMS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131676September 26, 2018
POWER TRAIN
DRIVING MOUNTAIN TERRAIN ON HWY 87 NORTH IN THE DESERT HEAT NEAR PHOENIX THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE PROPERLY. WHEN TAKEN TO THE DEALERSHIP WE WERE TOLD THAT IT WAS SOMETHING THAT THEY SEE FREQUENTLY WHEN DRIVING LONG DISTANCES, UP MOUNTAINS OR IN EXTREME HEAT. ALSO TOLD BY NISSAN CONSUMER AFFAIRS REP THAT SHE WAS WORKING ON SEVERAL SIMILAR CASES, BUT A RESOLVE IS MADE ON A CASE BY CASE BASIS. UPON DOING RESEARCH NISSAN HAS HAD MANY PROBLEMS WITH THE CVT TRANSMISSIONS. WE FEEL THAT THE TRANSMISSION NOT WORKING PROPERLY IS A HUGE SAFETY CONCERN, AS YOU CANNOT ACCELERATE PROPERLY IF NEED BE, DRIVING ON THESE MOUNTAIN TERRAINS IS DANGEROUS ENOUGH WHEN YOU CAN ACCELERATE PROPERLY. NISSAN CONSUMER AFFAIRS HAS YET TO SAY WHETHER THEY CAN PROVIDE A RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130925September 24, 2018
FORWARD COLLISION AVOIDANCE
RADAR SENSOR ISSUE STARTED ABOUT 6 WEEKS, STARTED GETTING MESSAGE FRONT RADAR UNAVAILABLE, IT WOUND SHOW FOR A FEW SECONDS THEN GO AWAY, IN THE LAST TWO WEEKS IT HAS INCREASED TO 2-3 TIMES A DAY ( I WAS DRIVING 5-10 MILES DAILY) YESTERDAY WE DROVE ABOUT 40 MILES AND IT HAPPENED AT LEAST 6 TIMES. I CALLED NISSAN WHERE I HAD MADE MY PURCHASE IN MARCH 2018 AND THE LADY ADVISED THERE HAD BEEN SEVERAL OF THESE SITUATIONS HAPPENING. WE HAVE A SERVICE APPOINTMENT ON OCT 2 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130728September 22, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
I WAS DRIVING AT ABOUT 30 MPH ON A CITY STREET AND ALL THE DASH LIGHTS CAME ON INCLUDING THE BRAKE LIGHT, CAR WOULD NOT ACCELERATE AND STEERING WHEEL LOCKED LIKE IT HAD NO POWER STEERING. PULLED OVER, PARKED, TURNED OFF CAR, WAITED A MINUTE. TURNED CAR BACK ON AND ALL DASH LIGHTS WERE OFF AGAIN. DROVE FOR A MILE TO SEE IF IT WOULD HAPPEN AGAIN AND IT DID NOT. WHAT THE HELL, @NISSAN? I HAD MY CHILDREN IN THE CAR. THAT'S NOT SAFE FOR A CAR TO JUST TURN OFF LIKE THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130708September 21, 2018
POWER TRAIN
CVT NEEDS REPLACEMENT! TIME TO STAND BY NISSAN PRODUCTS AND CUSTOMERS. CODES ARE ALL TRANSMISSION RELATED, P0774, P0840, P0845, P1778. VIN [XXX]. THEY ARE HIDING BEHIND 10 YR OR 120,000 MILE WALL. 06 MURANO HAS 94,000 MILES. BEING PUNISHED FOR DRIVING LESS THAN 8,000 MILES PER YEAR. THIS MODEL NEEDS TO BE RECALLED, IT IS A "DO NOT DRIVE" SITUATION. PUBLIC BOARDS ARE FULL OF CVT FAILURES AND NISSAN DODGING ITS CUSTOMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130395September 20, 2018
SERVICE BRAKES
FOR THE LAST COUPLE OF YEARS, I HAVE COMPLAINED TO THE MADISON WI ZIMBRICK NISSAN DEALERSHIP SERVICE DEPT. ABOUT SOFT BRAKES. THERE WERE TIMES WHEN I DIDN'T KNOW IF I WOULD BE ABLE TO STOP AT A STOP SIGN. NUMEROUS TIMES I SHIFTED THE CAR INTO NEUTRAL BEFORE I HAD TO STOP BECAUSE I WASN'T SURE I COULD MAKE A STOP.THE ANTILOCK BRAKES FAILED A COUPLE OF TIMES ON ICE AND ON WATER. THE SERVICE DEPARTMENT CHECKED THE BRAKES BUT SAID THEY WERE GOOD. IN JUNE, 2018 I TOOK THE CAR IN AGAIN TO HAVE THE BRAKES CHECKED. THEY REPLACED THE BRAKE FLUID AFTER BLEEDING THE BRAKES, BUT IT STILL DIDN'T HELP. THEY SAID THE NEXT STEP WAS TO REPLACE THE MASTER CYLINDER. THEY DID THAT, BUT IT STILL DIDN'T FIX THE PROBLEM. THEY THEN SAID THEY HAD TO REPLACE THE ACTUATOR. THEY CONTACTED NISSAN THINKING THAT IT WOULD BE PAID FOR IN A RECALL. BUT NISSAN SAID THE VIN NUMBER WASN'T PART OF A RECALL. I ALSO CONTACTED NISSAN, AND THEY SAID THE CAR WAS TOO OLD AND HAD TOO MANY MILES. YET, THE PROBLEM I HAD WAS IDENTICAL TO THE 93,000 SUVS NISSAN REPORTED HAVING TO REPLACE ACTUATORS. THE SERVICE DEPARTMENT MANAGER FELT THAT THE REPAIR SHOULD HAVE BEEN COVERED BY NISSAN. I HAD TO PAY APPROXIMATELY $2400 FOR THE REPAIR AND THAT WAS PUTTING IN A USED ACTUATOR. I STRONGLY FEEL, AND THE NISSAN SERVICE DEPARTMENT MANAGER FEELS, THAT THIS REPAIR SHOULD HAVE BEEN COVERED UNDER A NISSAN RECALL. THE PROBLEMS I EXPERIENCED WERE IDENTICAL TO VEHICLES THAT HAD BEEN COVERED UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130413September 20, 2018
UNKNOWN OR OTHER
KEY FOBS AND AUTO START DOESN'T ALWAYS WORK. MURANO WILL BE PARKED AND OFF AND I WALK UP WITHIN 15 FT OF THE DRIVERS SIDE DOOR AND TRY TO AUTOSTART AND IT CONSISTENTLY ONLY WORKS ABOUT 1 IN 4 TRIES. DEALERSHIP HAS REPLACED BOTH FOBS AND BATTERIES AND STILL NOT WORKING EVERY SINGLE TIME. ALSO, SEVERAL TIMES IN THE PAST YEAR, I GET IN AND PLACE FOOT ON BRAKE AND PUSH BUTTON TO START AND IT WILL NOT START, TAKES SEVERAL ATTEMPTS BEFORE THE VEHICLE WILL START!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129911September 17, 2018
FORWARD COLLISION AVOIDANCE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2018 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE CONTACT STATED THAT THE CRUISE CONTROL FEATURE OF THE VEHICLE WAS CONTROLLED BY A COLLISION CONTROL SYSTEM, WHICH MALFUNCTIONED WHILE ON AN INCLINE AND WHILE DRIVING VARIOUS SPEEDS ON A BRIDGE. EACH TIME THE FAILURE OCCURRED, THE VEHICLE DECELERATED WITHOUT ANY WARNING OR BRAKE LIGHTS ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 32755178. THE FAILURE MILEAGE WAS APPROXIMATELY 500. *DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130026September 17, 2018
POWER TRAIN
LEAK IN TRANSFER CASE. IF NOT REPAIRED WILL CAUSE CAR TO SEIZE UP AND STOP SUDDENLY. AS I HAVE RESEARCHED THIS IT SEEMS TO BE A COMMON PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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