Nissan Murano Complaints

5,967 consumer complaints on file.

#11144077October 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I OWN A 2018 NISSAN MURANO SV (VIN [XXX]). IT HAS APPROXIMATELY 17,500 MILES. THE AUTOMATED EMERGENCY BRAKING (AEB) IS MALFUNCTIONING. I AM RECEIVING AN ERROR MESSAGE IN THE DASH DISPLAY THAT THE AEB DISABLED EVEN THOUGH IT HAS BEEN ENGAGED IN THE SETTINGS MENU. NO MATTER HOW MANY TIMES I ENGAGE THE SYSTEM I KEEP RECEIVING THE ERROR MESSAGE THAT THE SYSTEM IS DISABLED. I UNDERSTAND THIS MAY BE A PROBLEM WITH THE RADAR UNITS. I AM SENDING THIS MESSAGE AS DOCUMENTATION THAT THERE SEEMS TO BE A PROBLEM WITH THESE UNITS. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143832October 29, 2018
ENGINE, POWER TRAIN
ENGINE SURGES AT LOW SPEED AND IN CRUISE CONTROL AT HIGH SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143950October 29, 2018
SERVICE BRAKES
BRAKE PEDAL IS VERY LOW ALL THE TIME JUST BOUGHT CAR LAST WEEK. BRAKES ARE NOT VERY SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143476October 28, 2018
UNKNOWN OR OTHER
PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143509October 28, 2018
SERVICE BRAKES
AFTER HAVING SOFT BRAKE ISSUE, HAD CAR CHECKED AND PUT ON NEW FRONT BRAKES. NO CHANGE. WAS INFORMED BY NISSAN OF MY ABS ACTUATOR INVOLVING MASTER CYLINDER. I CARRY GRAND CHILDREN IN MY VEHICLE ALL THE TIME. WAS WARNED NOT TO TRAVEL LONG DISTANCES WITH THIS ISSUE. I CANNOT AFFORD TO GET THIS ISSUE TAKEN CARE OF ON MY OWN AND HEARD ABOUT THE FEDERAL INVESTIGATION REGARDING 2009 NISSAN MURANO'S INTO THIS MATTER BY THE NHTSA. I AM A GRANDMOTHER EXTREMELY CONCERNED ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143427October 27, 2018
ELECTRICAL SYSTEM
INCIDENT 1: TURNED MY CAR ON AND LET IT WARM UP TO OPERATING TEMPERATURE, STARTED DRIVING, SPEED LIMIT WENT FROM 25 , 35 , 45 . ONCE I WAS COASTING AROUND 45 MPH MY VEHICLE LOST POWER COMPLETELY WHILE IN MOTION, LOCKING MY STEERING WHEEL. CAME TO A STOP IN THE MIDDLE OF THE ROAD AND CAR WOULD NOT TURN OVER. ENGINE LIGHT CODE P0335 WAS READ FROM MY FIXD APP. REPLACED SENSOR AND ALL WAS FINE FOR ABOUT 10 DAYS. INCIDENT 2: DRIVING DOWN A ROAD GOING 30 MPH UP A HILL MY CAR AGAIN, LOST POWER AND STEERING WHEEL LOCKED WHILE IN MOTION, BRAKES WERE VERY STIFF AND I WAS ALMOST UNABLE TO STOP MY VEHICLE FROM ROLLING DOWN THE HILL BACKWARDS. CHECKED MY CODE READER AND AGAIN, CODE P0335 WAS THE ISSUE AGAIN. REPLACED ANOTHER CRANKSHAFT POSITION SENSOR. INCIDENT 3: WAS STATIONARY AT A BUSY CITY INTERSECTION WHEN MY 2006 NISSAN MURANO AGAIN, LOST POWER AND WOULD NOT START. MY VIN NUMBER IS NOT ON THE LIST OF RECALLS BUT I FEEL AS THOUGH IT NEEDS TO BE. THERE ARE OTHER MAKES/MODELS OF NISSAN THAT WERE RECALLED FOR THIS EXTREME SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143428October 27, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE
ADAPTIVE CRUISE CONTROL AND FORWARD EMERGENCY BRAKING (FEB) SYSTEM BECOMES SPONTANEOUSLY DISABLED DURING DRIVING. THIS POSES A SERIOUS ISSUE WHEN ACTUALLY DRIVING THE CAR. THE CAR IS IN MOTION WHEN THIS HAPPENS. THE SYSTEM CAN ONLY BE RESET BY STOPPING THE CAR, TURNING OFF THE IGNITION AND THEN RE-STARTING THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143436October 27, 2018
POWER TRAIN
ONLY 62,000 MILES AND NEEDS A NEW TRANSMISSION. CAR WOULD NOT GO OVER 20MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142731October 25, 2018
TIRES, WHEELS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO EQUIPPED WITH ANTARES COMFORT A5 TIRES, SIZE: 235/65/R18 (NA). THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE TIRES CONSTANTLY BECAME FLAT WHEN THE VEHICLE WAS PARKED. THE TIRES WERE TAKEN TO AN INDEPENDENT MECHANIC AND THE VALVE STEMS WERE REPLACED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 17T018000 (TIRES). THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 159,821. THE TIRE FAILURE MILEAGE WAS 151,780. *DT UPDATED 11/30/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142732October 25, 2018
ENGINE
IN THE MIDDLE OF DRIVING TO WORK, VEHICLE JUST SHUT OFF WITHOUT WARNING. NEW BATTERY AND CAM SENSOR REPLACED VERY RECENTLY. NO SERVICE ENGINE LIGHT ON, NOTHING...IT JUST SHUT OFF. AFTER 2 TRIES IT STARTED RIGHT BACK UP. VERY SCARY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142423October 24, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND, ON OCCASION, THE ENGINE COULD NOT BE STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142456October 24, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS LOW SPEEDS, THE CONTACT'S VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED INTO PARK TO AVOID A POTENTIAL CRASH, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND FIRST OCCURRED TWO YEARS AGO. AN INDEPENDENT MECHANIC WAS NOTIFIED, BUT THE FAILURE COULD NOT BE DUPLICATED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. *LN CONSUMER STATED FAILURE HAPPENED SEVERAL TIMES. UPDATED 12/11/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11142157October 23, 2018
STEERING, UNKNOWN OR OTHER
THE CAR WAS WELL MAINTAINED AT THE DEALER WHERE PURCHASED NEW. OVER 6 YEARS THERE HAVE BEEN NUMEROUS PROBLEMS. THE 2 MOST SERIOUS AND DANGEROUS WAS THE FAILURE OF THE RACK & PINION MECHANISM. I BROUGHT THE CAR IN FOR SERVICE AND MENTIONED A NOISE THINKING IT IS THE POWER STEERING PUMP. THE SERVICE MANAGER SAID DO NOT DRIVE THE CAR OUT OF THE REPAIR SHOP AS IT WAS UNSAFE. THE MOST RECENT EVENT WAS THE TOTAL FAILURE OF THE RADIATOR. IT LITERALLY CAME APART AND COULD HAVE LED TO ENGINE SEIZURE. THIS WAS DISCOVERED AS I PULLED OUT OF MY GARAGE AND NOTICED A POOL OF COOLANT. THERE WAS NO LIGHT OR HOT/COLD INDICATOR THAT THE ENGINE WAS RUNNING HOT. I WAS TOWED TO THE DEALER FOR ANOTHER COSTLY REPAIR. THERE WERE OTHER PROBLEMS WITH THE FRONT END; TIE ROD, MOTOR MOUNT, CV BOOT, BUT THESE ARE THE MOST SERIOUS AND VERY DANGEROUS. I HAVE DOCUMENTATION FOR ALL THESE OCCURRENCES. THE MURANO IS A TRUE LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141789October 22, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE DID NOT STOP IMMEDIATELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENACRES NISSAN (561-899-4294, LOCATED AT 5353 LAKE WORTH RD, GREENACRES, FL 33463) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141303October 18, 2018
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I HAD TO REPLACE MY ALTENATOR 3 TIMES. I BOUGHT THE CAR 2 YEARS AGO AT 90,000 MILES. WHEN IT FIRST WENT OUT, I BOUGHT ONE FROM AUTOZONE, THEN 4 MONTHS LATER IS WENT OUT. I HAD A WARRANTY THRU AUTOZONE ON THE PARTS SO THE PART WAS REPLACED BUT I HAD TO COVER THE LABOR COST. 2 MONTHS LATER THE ALTENATOR REPLACE IT AGAIN BUT I WANTED LABOR COST COVERERD THIS TIME. THEY AGREED TO COVER THE PART AND LABOR. THERE MUST BE AN ELECTRICAL PROBLEM WITH THESE CARS. I VE READ OTHER OWNERS OF THE SAME CAR HAVING THE SAME ISSUE. IF NISSAN DOESN'T FIX THIS FOR FREE, I WILL NEVER BUY ANOTHER OF THEIR CARS BECAUSE I CAN'T BELIEVE MULTIPLE TIMES. I HAD TWO DIFFERENT MECHANIC SO IT NOT THE PERSON, IT'S THE CAR, I BELIEVE SO. THE OTHER PROBLEM I'VE HAD IT THAT THE AIR DUCK INTAKE HOSE KEEPS DISCONNECTING, IT WILL CAUSE MY CAR TO MISS FILE AND RUN VERY RUFF, LIKE POOR PERFORMANCE. IT CAN MAKE THE CAR SHUT OFF WHILE DRIVING OR AT A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140713October 16, 2018
UNKNOWN OR OTHER
ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140288October 15, 2018
POWER TRAIN
CAR LOST POWER WHILE DRIVING ON HIGH WAY. NO LIGHTS WERE ON. GAS STATION SAID CODE P0868 SHOWED. I COULD HAVE BEEN KILLED. NISSAN KNOWING SOLD ME THIS CAR IN 2014 FOR OVER 10,000. PNLY FOUR YEARS AGO THEY HAVE PROBLEM ON THIS CAT CVT BUT DID NOT INFORM ME. AT ALL. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140486October 15, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 65 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, 612-395-4999) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140215October 14, 2018
UNKNOWN OR OTHER
RATTLING / VIBRATING NOISES INTERIOR LEFT DOOR / VENT / DASH AT ELEVATED TEMPERATURES. NISSAN IS AWARE OF DEFECTIVE PARTS. 4 ATTEMPTS WERE MADE TO REPAIR IT AND THE PROBLEM STILL PERSISTS AT EXTERNAL TEMPERATURE ABOVE 90 DEGREES (FLORIDA SUMMER). THE NOISES OCCUR WHILE DRIVING AROUND 45 MPH AND ARE A MAJOR DISATRACTION AND SAFETY ISSUE.DRIVING IN CITY STREETS. THE NOISE IS INTERMITTENT AND ACCORDING TO THE DEALER NISSAN HAS PREVIOUSLY ISSUED AN ADVISORY (TO DEALERS) WITH A FIX. THE "RUBBER BAND TYPE FIX" IS TEMPORARY AND THE NOISES KEEP ON OCCURRING, INTERMITTENTLY AFTER IT IS PARKED IN OPEN AREA FOR 1-2 HOURS AND CAR IS DRIVEN ON CITY STREETS AT AROUND 45 MPH. THE NOISES ARE DISTRACTION AND IS A SAFETY HAZARD. NISSAN ATTEMPTED FIXING IT 3 TIMES, AT FIRST DISMISSED IT STATING CANNOT DUPLICATE. SIMILAR INTERIOR NOISES OCCUR INTERMITTENTLY ON THE RIGHT SIDE DOOR AND DASH WHILE DRIVE AT SIMILAR SPEEDS.THE EXTERNAL TEMPERATURES ARE ABOVE 90 AND THE AC IS ON AT 72-75 DEGREES. I HAVE VIDEO TAPE ON IPHONE RECORDING THE SOUND, THE FILE IS TOO BIG TO EMAIL OR TRANSFER TO MY LAPTOP (I HAVEN'T FIGURED IT OUT AS YET). IT FIRST HAPPENED IN AUGUST 2017 AND HAS CONTINUED. THE PROBLEM GETS WORSE WITH INCREASING EXTERNAL TEMPERATURE. WORK ORDERS CONTAINS PERSONAL INFORMATION AND THEREFORE NOT ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139968October 12, 2018
UNKNOWN OR OTHER
PANORAMIC SUNROOF SHATTERED WHEN DRIVING DOWN HIGHWAY. NOTHING HIT CAR TO CAUSE GLASS TO SHATTER. PER INSURANCE ADJUSTER THIS IS A DESIGN FLAW WITH THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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