Nissan Murano Complaints

5,967 consumer complaints on file.

#11180135February 14, 2019
UNKNOWN OR OTHER
THE DRIVER'S SIDE SUN VISOR FAILS TO STAY IN A DESIRED POSITION. IT WILL TYPICALLY MIGRATE WITH BUMPS IN THE ROAD, AND CAN MOVE DOWN EVEN WHEN STOWED. THE SUN VISOR CONSTANTLY FALLS DOWN. AS YOU'RE DRIVING ARBITRARILY, IT WILL JUST DROP AND OBSTRUCT YOUR VISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180173February 14, 2019
AIR BAGS
THE PASSENGER SEAT AIR BAG CONTROL QUIT WORKING. THE RED LIGHT IS ON IN THE DASH. I HAVE BEEN TOLD THAT THIS VIN NUMBER IS NOT INCLUDED IN THE RECALL. NISSAN HAS A RECALL NVTSA # 08V-521 AND THE CAMPAIGN ID FOR THE 2009 MURANO NUMBER IS Z51. THE PROBLEM WITH MY CAR IS THE SAME AS THE RECALL. I ONLY GET THE RUNAROUND FROM NISSAN ABOUT MY PROBLEM. I CAN NOT USE THE CAR IF I HAVE A PASSENGER. I NEED HELP FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176141February 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO LEGLUE NISSAN (6400 COLISEUM BLVD, ALEXANDRIA, LA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176315February 11, 2019
POWER TRAIN
LEAVING PARKING LOT OF CHILD'S SCHOOL, GAS PEDAL WENT ALL THE WAY TO FLOOR WITHOUT MOVING CAR FORWARD. I HAD DIFFICULTY SAFELY GETTING OUT OF THE WAY OF TRAFFIC AND WAS LEFT STRANDED WITH MY YOING CHILD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175894February 9, 2019
VISIBILITY/WIPER
COMMON PROBLEM, WITH MY CAR AND I'VE NOTICED WITH OTHER 2012 OWNERS, IS A FLOPPY SUN VISOR ON DRIVER'S SIDE WHICH WILL NOT STAY IN PLACE THEREFORE OBSTRUCTING VISION. I PAID TO HAVE VISOR REPLACED, BUT THINK THAT RECALL SHOULD BE ISSUED FOR THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174947February 7, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
SUN VISORS BREAK AND FALL DOWN. WILL NOT STAY UP AFFECTS VISION NO RECALL TALKED TO NISSAN DEALER THEY SAID THIS WAS A PROBLEM ACROSS THE BOARD BUT 200 FOR VISOR PLUS LABOR!. CAR UNDER WARRANTY BUT DOES NO COVER THIS. NISSAN NEEDS TO DO A RECALL TO FIX PROBLEM. I HAVE SEEN MANY OTHER OWNERS COMPLAINTS WITH NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174960February 7, 2019
UNKNOWN OR OTHER
I HAVE SEEN NUMEROUS MURANOS WITH THE FRAMES RUSTED COMPLETELY THROUGH. NEEDS TO BE INVESTIGATE AND NISSAN SHOULD CORRECT THIS. THEY'RE ASKING SO MUCH FOR VEHICALS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174644February 6, 2019
UNKNOWN OR OTHER
DRIVER'S SIDE SUN VISOR WON'T STAY UP. IT DOESN'T MATTER IF THE CAR IS MOVING OR STATIONARY. THIS IS DANGEROUS! THE VISOR OBSCURES VISIBILITY, AND YET WHEN I NEED IT, IT WON'T STAY IN THE POSITION I NEED IT TO, IN ORDER TO BLOCK SUN GLARE. THIS HAS BEEN A PROBLEM WITH MURANOS FOR OVER A DECADE, AND NISSAN HAS CONTINUOUSLY REFUSED TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174661February 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STALLS: THIS VEHICLE WAS RECALLED FOR STALLS AND THE PROBLEM NEVER WENT AWAY,(NOT SURE IF THE REPAIRS WAS REALLY DONE). THE STALLS ARE BECOMING WORSE!!!! PROBLEM: WHEN THE VEHICLE IS DRIVEN FOR MORE THAN 15 MINUTES AND IT COMES TO A COMPLETE STOP, (AT TRAFFIC LIGHT, IN CITY OR ANYWHERE) THE VEHICLE SPORADICLY STALL WHEN THE ACCELERATOR IS PRESSED. IF THE ROAD HAS A SLIGHT INCLINE THE STALL IS MORE EMINENT, SO THAT THE VEHICLE WON'T MOVE EVEN WHEN THE ACCELERATOR IS PRESSED TO THE FLOOR. THE ONLY TWO THINGS THAT REMEDY THE SITUATION IS: A) PLACE THE VEHICLE IN REVERSE [VERY DANGEROUS->CITY DRIVING], B) TURN THE ENGINE OFF THEN RESTART THE VEHICLE [ALSO VERY DANGEROUS]. THIS PROBLEM HAS BEEN ONGOING SINCE 2007 BUT IT IS GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174547February 5, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ON MULTIPLE OCCASIONS, THE ENGINE WOULD NOT START. THE VEHICLE WAS TAKEN TO DAVIS MOORE NISSAN (7576 EAST KELLOGG, WICHITA, KS), TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER STATED NISSAN IS NOT ABLE TO DIAGNOSE PROBLEMS WITH FUEL PUMPS. ON 05-24-19, A MEGA FUSE WAS BLOWN WHICH LED TO A FAULTY FUEL PUMP. THAT PART WAS REPLACED AND TO DATE, WE HAVE NOT HAD THIS PROBLEM OF VEHICLE STALLING! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174603February 5, 2019
STRUCTURE:FRAME AND MEMBERS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 25 MPH, THE 4WD AND ABS INDICATORS ILLUMINATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUBFRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. *TT CONSUMER STATED DEALER REFUSED TO REPAIR THE VEHICLE SUBFRAME WHICH IS ROTTED. SERVICE MANAGER STATED IT SHOUOLD NOT HAVE ROTTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174263February 4, 2019
SERVICE BRAKES
IN OCTOBER 2018, DRIVING IN A MODERATE RAIN SHOWER, I DEPRESSED THE BRAKE PEDAL NORMALLY AND FELT THE BRAKING ACTION START, AGAIN NORMALLY, BUT WHEN I APPLIED MORE PRESSURE, THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STOPPED THE VEHICLE. THIS PROBLEM CONTINUED UNTIL I ARRIVED HOME. I TOOK THE VEHICLE TO A SERVICE FACILITY A FEW DAYS LATER, THE BRAKES WERE WORKING NORMALLY NOW. THE MECHANIC INDICATED I NEED NEW BRAKE PADS ON THE REAR WHEELS (THE FRONT BRAKES HAD BEEN REWORKED A YEAR PRIOR). AFTER THE REPAIRS THE BRAKES WORKED NORMALLY FOR A FEW WEEKS THEN STARTED GETTING SOFT AGAIN, ESPECIALLY DURING RAIN; THIS CONTINUED FOR 2 MONTHS. IN JANUARY, 2019 I TOOK THE VEHICLE TO A NISSAN DEALER TO HAVE THEM TROUBLESHOOT THE ISSUE. THEY FOUND A PROBLEM WITH THE PREVIOUS REAR WHEEL BRAKE REPAIR. I HAD NISSAN REPAIR THE REAR BRAKES AND BLEED THE SYSTEM. EVERYTHING WAS GOOD FOR 3 WEEKS THEN WHILE MAKING A TURN THE FRONT WHEELS SLIPPED AND THE BRAKE PEDAL HAD TO BE PUSHED TO THE FLOOR TO STOP THE VEHICLE. I LATER TESTED THE BRAKES (IN A SAFE LOCATION) BY "SLAMMING" ON THE BRAKES WHILE MOVING 30 MPH. THE BRAKES DID HOLD BUT MY FOOT FELT LIKE IT WAS ON THE FLOOR. THE SOFTNESS LASTED 2 DAYS BUT SEEMED TO GET BETTER WHEN I PUSHED THE BRAKE PEDAL NUMEROUS TIMES WHILE THE ENGINE WAS OFF. THIS PROBLEM HAS NOT BEEN RESOLVED AS OF THIS DATE. I AM VERY CONCERNED BUT HOW DO YOU FIX AN INTERMITTENT PROBLEM WITHOUT THROWING MONEY AT IT? THE BRAKE PROBLEM HAS ONLY OCCURRED ON CITY STREETS. THE 2010 ONLY HAS 32K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173827February 3, 2019
VEHICLE SPEED CONTROL
THE CRUISE CONTROL SYSTEM FAILS - IT IS TURNS OFF AUTOMATICALLY. THE ERROR MESSAGE ON THE DASHBOARD DISPLAY SAY'S THE FRONT RADAR SYSTEM STOPPED WORKING. THIS HAPPENS ARBITRARILY AND WITHOUT PRIOR WARNING REGARDLESS OF DAY OR NIGHT OR WEATHER CONDITIONS. THE SYSTEM WILL BE OPERABLE AGAIN IN 10 OR 15 MINUTES. MY CAR IS STILL UNDER WARRANTY. I REPORTED THE PROBLEM TO NISSAN. THEY SAID IT IS A KNOWN PROBLEM AND THEY ARE RESEARCHING THE CAUSE. HOWEVER NISSAN DIDN'T ALERT ME TO THE PROBLEM. I HAVE NO EVIDENCE NISSAN IS REALLY WORKING ON A SOLUTION. THIS IS A SAFETY ISSUE BECAUSE WHEN THE RADAR SYSTEM STOPS THE CRUISE CONTROL SYSTEM SHUTS DOWN AND THE CAR BEGINS TO DECELLERATE. UNDER CERTAIN CONDITIONS THIS MAY STARTLE OR CONFUSE THE DRIVER AND LEAD TO PANIC OR ABRUPT MANUVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173475February 1, 2019
AIR BAGS
THE AIR BAG LIGHT IS FLASHING. I READ ON LINE THAT THIS IS VERY COMMON AND HAS BEEN REPORTED AS A FAULTY SWITCH. I WOULD LIKE TO HAVE THIS REPAIRED FOR SAFETY REASONS. AS I UNDERSTAND IT NISSAN IS AWARE. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173503February 1, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE VISOR DID NOT WORK. THE CONTACT STATED THAT THE VISOR HANGED DOWN AND IMPAIRED THE DRIVER'S VIEW. THE VEHICLE WAS TAKEN TO NISSAN OF LAKE CHARLES (337-439-9955, LOCATED AT 1700 SIEBARTH DR, LAKE CHARLES, LA 70615) WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE REPAIR COST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173577February 1, 2019
STRUCTURE:BODY
PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173026January 30, 2019
POWER TRAIN
TRANSMISSION IS SHOT. WILL NOT SHIFT. TOOK TO NISSAN DEALER QUOTED 4300 TO FIX. CAR HAS 117,000 MILES ON IT. NISSAN CONSUMER DEPT OPENED CASE AND DENIED IT WITHIN 24 HRS SAID DUE TO BEING OUT OF THE WARRANTLY YEARLY EVEN THOUGH ITS UNDER THE 120000 OF THE EXTENDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173114January 30, 2019
ELECTRICAL SYSTEM
TL* THE CONSUMER OWNS A 2005 NISSAN MURANO. ON NUMEROUS OCCASIONS, WHILE DRIVING, SEVERAL UNKNOWN WARNING INDICATORS ILLUMINATED AND THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172368January 27, 2019
FUEL/PROPULSION SYSTEM, SEATS
SEAT SUPPORT IS BROKEN ON THE DRIVERS SIDE CAUSING THE DRIVER MY SON, TO SHIFT TO THE LEFT WHILE DRIVING THE CAR. A DEALER SOLD THIS USED CAR AS IS AND COVERED A WOODEN BLOCK THAT SUPPORTED THE SEAT WITH CLOTH TO DISGUISE THE PROBLEM. AFTER LOOKING AT THIS SITE I FOUND OVER 700 COMPLAINTS. THE SEAT IS COMPROMISED AND IT'S A MANUFACTURERS SAFETY DEFECT. IF AN ACCIDENT WERE TO OCCUR THE DRIVER COULD BE THROWN INTO THE DASH OR WORST BECAUSE OF A ALREADY BROKEN DRIVER SEAT SUPPORT. WHY SHOULD CONSUMERS NOT BE MADE AWARE OF THIS SAFETY CONCERN AND THE MANUFACTURE REQUIRED TO DO A PROPER FIX? IS THE SEAT BELT DESIGNED TO HOLD THE PASSENGER AND THE SEAT IN PLACE DURING AN ACCIDENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172316January 26, 2019
STRUCTURE:BODY, SEATS, SUSPENSION
MY 2007 NISSAN MURAN HAS APPROX 125,000 MILES. I HAVE TAKEN CARE OF IT. IT HAS NICE TIRES AND THE MOST RECENT 4WHEEL ALIGNMENTS WHERE APPROX JAN AND FEB 2018. FOR WHATEVER REASON I GOT IN ONE DAY LAST SUMMER AND AS SOON AS I WAS ON THE HIGHWAY MY SEAT FELT AS IF I GOT PUSH BACKWARD AND MY SEAT BRACKET HAD JUST BROKE, I NOW HAVE BRICKS HOLDING UP MY $28,000 RIDE! JULY 26, 2018 SOMEONE PULLED INTO MY DRIVEWAY HITTING MY PARKED VEHICLE AND QUICKLY DRIVING AWAY. THEY HIT IT HARD ENOUGH TO DENT THE BUMPER AND TOW BAR. I IMMEDIATELY COULD TELL THE REAR END WAS WAY OFF. PROGRESSIVE REFUSES TO PAY FOR THIS AS THEY SAID MY CROSSMEMBER COMPLETELY RUSTED THROUGH AS WELL AS SOME OF MY FRAME AND SOME OTHER PARTS.. THEY SAY IF THE VEHICLE HAD NOT HAD SUCH A SERIOUS RUST PROBLEM -WHICH IS NOT AGE APPROPRIATE TO MY VEHICLE-THEN IT WOULD NOT HAVE BROKEN IN HALF TOWING MY TIRES IN AS WELL FROM THAT HIT. COVERAGE IS VOIDED LIKE A POOR WORKMANSHIP DEAL! THE SHOP I HAVE IT AT RIGHT NOW SAYS ITS SO FAR GONE IT IS SERIOUSLY UNSAFE TO DRIVE. FOR MYSELF AND OTHERS. DUE TO NISSANS PREMATURE RUST ISSUES MY CAR IS UNDRIVEABLE AND MY DRIVERS SEAT ISNT SAFE AS WELL. PROGRESSIVE AUTO INSURANCE IS REFUSING TO STAND BY MY FULL COVERAGE POLICY AND APPARENTLY ARE LEGALLY ABLE TO DO SO BECAUSE THE SUBSTANDARD PARTS GIVE THEM THAT ESCAPE CLAUSE. I STILL OWE ON THIS VEHICLE. I REALLY NEED NISSAN TO MAKE THIS RIGHT AS THEY HAVE EVEN MADE IT SO IT WAS UNINSURABLE AS I PAID AND I NEVER EVEN KNEW IT. I HAVE MY CAR IN PLACES FOR ALIGNMENTS, TIRES, OIL CHANGES ETC ETC AND NOONE EVER TOLD ME IT WAS RUSTING OR RUSTED AWAY. THE PROGRESSIVE AGENT HAD LOOKED AT MY MURANO UPON THE 1ST INSPECTION AND NEVER EVEN TOLD ME ABOUT THE DANGER I WAS IN DRIVING. NISSAN HAS CREATED A PROBLEM THAT HAS PROMPTED MY PROGRESSIVE ADJUSTER TO PLACE MY SAFETY AT RISK SO THEY CAN GET OUT OF PAYING. I TOOK CARE OF MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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