Nissan Murano Complaints
5,967 consumer complaints on file.
- #11289998December 19, 2019SERVICE BRAKES
MY WIFE WAS DRIVING THE VEHICLE ON A FRIGID NIGHT AND SHE FELT THAT SHE NEEDED TO PUMP THE BRAKE UNTIL IT HITS THE FLOOR TO STOP, NEXT DAY AS SHE WAS DRIVING FROM OUR GARAGE IT JUST SLID OFF THE SLOPED DRIVEWAY. I NEEDED TO DRIVE HER TO WORK IN ANOTHER VEHICLE. I HAD THE BRAKE PADS REPLACED BECAUSE THE MECHANIC SUGGESTED THAT THE SPONGINESS OF THE BRAKE MIGHT GO AWAY IF I HAVE A NEW BRAKE PAD. AFTER THE REPLACEMENT IT WAS IF NOTHING WAS DONE TO THE BRAKES IT WAS STILLSPONGY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11290171December 19, 2019SERVICE BRAKES
FORWARD COLLISION SYSTEM KEEPS MALFUNCTIONING. SHOWS A WARNING 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION,' MESSAGE. NOTHING IN FRONT OF IT. TURNS ON AND OFF WHILE DRIVING. HAPPENS AT ALL DIFFERENT SPEEDS. HAS BEEN HAPPENING FOR SEVERAL WEEKS AND GETTING WORSE. WAS TOLD $1200 TO REPAIR FROM DEALER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289982December 18, 2019STEERING
WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289363December 16, 2019ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289367December 16, 2019STRUCTURE:BODY
I HAVE A 2007 NISSAN MURANO SE, GARAGE KEPT IN SOUTHERN PA. WHILE THE VEHICLE WAS BEING DRIVEN THE REAR FRAME OF THE VEHICLE RUSTED COMPLETELY THROUGH RESULTING IN A LIFE THREATENING CONDITION. THE CAR IS NOT DERIVABLE, WAS TOWED TO A MECHANIC WHO INFORMED US THAT THE REPAIR ESTIMATE WOULD BE OVER $3,000. I SEE MANY SUCH REPORTS BUT CAN FIND NO EVIDENCE OF A RECALL BY NISSAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289501December 16, 2019VEHICLE SPEED CONTROL
FORWARD COLLISION SYSTEM TURNS OFF ON A REGULAR BASIS AS YOU ARE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289131December 15, 2019SERVICE BRAKES, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PURCHASED 2018 NISSAN MORANO SL SUV ON 12/14/2019. DRIVING FROM DEALER ON 4 LANE HIGHWAY, APPROX. 3 MI., DASHBOARD DISPLAYED 'UNAVAILABLE FRONT RADAR OBSTRUCTION'. IT HAS RANDOMLY DISPLAYED THIS EVER SINCE. NISSAN DEALER STATED THEY HAVE BEEN 'DESENSITIZING' THE RADAR AS A REMEDY BUT DENIED HAVING ANY PREVIOUS KNOWLEDGE OF THIS DEFECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11289013December 14, 2019AIR BAGS
I TOOK MY 2010 NISSAN MURANO LE AWD TO MAUS NISSAN OF NEW PORT RICHEY, FL BECAUSE THE PASSENGER SIDE AIRBAG WARNING LIGHT WAS FLASHING. THIS WELL MAINTAINED, GARAGE KEPT VEHICLE WITH 74500 MILES, 95% OF SERVICE/MAINTENANCE DONE BY NISSAN, WAS IN PRISTINE CONDITION, SINGLE DRIVER,NO ACCIDENTS, AND RARELY EVEN A PASSENGER. WHEN I RETURNED 3 DAYS LATER, I WAS TOLD THE LIGHT WAS STILL FLASHING EVEN THOUGH THEY REPLACED THE "K88201AAOE SENSOR SIDE AIRBAG CENTER". I WAS BILLED $1840.81 FOR THIS REPAIR THAT DID NOT FIX THE PROBLEM. I WAS THEN TOLD THE DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE "SEAT OCCUPANT SENSOR" FOR AN ADDITIONAL $4210.81 BECAUSE THE PART WAS INTEGRATED INTO THE FRONT PASSENGER SEAT SO THE WHOLE FRONT PASSENGER SEAT HAD TO BE REPLACED! I WAS THEN ADVISED TO CALL NISSAN'S CORPORATE CUSTOMER CARE AT 1 800 NISSAN1. MY MAUS SERVICE CONSULTANT SAID SHE HAD SEEN CUSTOMERS WITH "130000 MILES AND A BLOWN TRANSMISSION" AND CUSTOMER CARE HAD COVERED THE REPAIR. SHE ALSO SAID THAT THEY WOULD LIKELY REIMBURSE MY $1840.81 SINCE THE REPAIR DID NOT RESOLVE THE ISSUE. I CALLED CUSTOMER CARE AND DETAILED MY SITUATION. A WEEK LATER THEY CALLED TO TELL ME THAT MY REQUEST HAD BEEN DENIED. I REACHED OUT TO MAUS NISSAN VIA THEIR FACEBOOK AND WEB PAGES AS WELL AS A YELP AND GOOGLE REVIEWS. ATTACHED ARE COPIES OF MY INVOICE, ADDITIONAL REPAIR ESTIMATE AND THE ONLY NON AUTOMATED REPLY FROM WITH MAUS NISSAN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288795December 13, 2019POWER TRAIN
I RECENTLY PURCHASED THIS CAR USED. AFTER DRIVING IT FOR A LITTLE WHILE, THE CAR STARTED SHAKING EVERY TIME I WOULD TRY TO ACCELERATE, BUT WOULD GET SMOOTH ONCE I GOT UP TO SPEED. AFTER A FEW STOP AND GO, THE CAR DECIDED TO GO INTO LIMP MODE. I MANAGED TO GET THE CAR HOME SAFELY, BUT BARELY. NOW IT DRIVES SMOOTH FOR A FEW MINUTES AND THEN THE EXTREME SHAKING RETURNS. IT ONLY HAPPENS WHEN THE CAR IS IN DRIVE, AND STOPS AFTER I SHIFT IT OUT. AFTER DOING SOME RESEARCH ONLINE, I FOUND THAT THE TRANSMISSION IN THE 07 NISSAN MURANO IS NOTORIOUS FOR FAILING. NISSAN ACTUALLY EXTENDED THE WARRANTY TO 10 YEARS/ 120,000 MILES. BUT IF YOU CANNOT GET IT FIXED WITHIN THAT TIME YOUR STUCK, BECAUSE THEY ARE SO BAD NO TRANSMISSION SHOP WOULD WORK ON THEM. EVERY FORUM RELATED TO MURANOS JUST RANTS ABOUT HOW BAD THE TRANSMISSION IS. NISSAN SHOULD BE RESPONSIBLE FOR PUTTING FAULTY TRANSMISSIONS IN SO MANY VEHICLES, I AM SCARED TO IMAGINE WHAT WOULD HAPPEN IF IT FAILED ON THE HIGHWAY WHILE AT SPEED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288769December 12, 2019UNKNOWN OR OTHER
THE VEHICLE WAS IN MOTION DRIVING ABOUT 45 MILES AN HOUR (NO RAIN, NO SNOW ON THE CAR), WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. THE CAR WAS GOING STRAIGHT FORWARD WITH NO BUMPS IN THE ROAD. NO ROCKS HIT THE CAR AND THERE WAS NO COLLISION. IT WAS ABOUT 1:30PM IN DECEMBER IN MICHIGAN, THERE WERE NO OTHER CARS AROUND, NO ROCKS. THE SUNROOF EXPLODED ON I'S OWN - DUE TO FAULTY EQUIPMENT. THE CAR HAD ABOUT 21,000 MILES AND HAS NEVER BEEN IN AN ACCIDENT. WE PURCHASED IT CERTIFIED, PRE OWNED FROM A NISSAN DEALERSHIP 8 MONTHS PRIOR. NISSAN HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THE ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11288519December 11, 2019UNKNOWN OR OTHER
WHILE DRIVING APPROXIMATELY 50 MPH IN GOOD WEATHER AND LIGHT TRAFFIC OUR CLOSED SUN ROOF SPONTANEOUSLY EXPLODED WITH INTENSE FORCE. WHEN WE GOT OUT TO LOOK AT IT, IT WAS CLEAR THAT IT EXPLODED FROM WITHIN AS THE EDGES OF THE HOLE (ABOUT 2 FT X 1.5 FT) WERE PUSHING UPWARD. ALL OF THE GLASS WITHIN THAT AREA BLEW OUT WITH NO DAMAGE BELOW IT NOR WERE THERE ANY REMAINING GLASS FRAGMENTS BELOW IT EVEN THOUGH WHAT WAS LEFT OF THE SUNROOF WAS COMPLETELY FULL OF SMALL SHATTER LINES. WE'VE ALWAYS MAINTAINED OUR VEHICLE AND HAVE RARELY USED THE SUNROOF. OUR EXTENDED WARRANTY CARRIER REFUSED TO PAY BECAUSE IT WAS GLASS. OUR INSURANCE COMPANY DENIED OUR CLAIM BECAUSE THERE WAS NO EVIDENCE OF AN EXTERIOR IMPACT. NISSAN (CORPORATE) REFUSED TO COMPENSATE US BECAUSE THEY SAID THERE WAS NO PROOF AS TO HOW IT HAPPENED. AFTER LOOKING ON THE WEB, IT APPEARS THAT THIS IS A KNOWN ISSUE. THE EXPERIENCE WAS VERY JARRING AS IT SOUNDED LIKE SOMETHING BLEW UP JUST ABOVE OUR HEADS. WE THOUGHT A PLANE DROPPED SOMETHING FROM ABOVE OR SOMEONE SHOT AT OUR CAR BUT THEN REALIZED NOTHING CAME INTO THE CAR. FORTUNATELY, WE WERE NOT INJURED, DID NOT VEER INTO ANOTHER CAR, AND THANK GOD IT DIDN'T HAPPEN NEAR ANY PEDESTRIANS. WE PAID TO HAVE IT FIXED, BUT FOR ALL WE KNOW, IT COULD HAPPEN AGAIN AT ANY TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287837December 9, 2019STEERING
I HAVE NOT BEEN CALLED OR INFORMED TO SERVICE THE RECALL PART. NISSAN DEALERSHIP HAS HAD THE PIECE ON ORDER FOR ALMOST TWO YEARS NOW. NOT SURE WHAT ELSE I NEED TO DO. MANUFACTURER RECALL NUMBERR1710 NHTSA RECALL NUMBER17V-184 RECALL STATUS:RECALL INCOMPLETE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287862December 9, 2019SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHEN DRIVING IN CRUISE CONTROL, THE VEHICLE WILL SUDDENLY FLASH A SIGNAL STATING "FRONT RADAR OBSTRUCTION, UNAVAILABLE" WHICH DISENGAGES THE BRAKING SYSTEM WHILE DRIVING IN CRUISE CONTROL, . THIS ALMOST CAUSED A MAJOR ACCIDENT ON THE HIGHWAY BECAUSE THE RADAR FAILED TO ALERT AND AUTOMATICALL SLOW CAR DOWN. THIS ALSO CAUSES A HAZARD WHEN DRIVING ON REGULAR STREETS AS ALL OF A SUDDEN THE SIGNAL FLASHES INEXPLICABLY AND UNPREDICTABLY WHICH CAUSES A DISTRACTION WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287481December 6, 2019ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AN ELECTRICAL FAULT IN THE ALTERNATOR CAUSES THE CAR TO ENTER "FORCED IDLE", IMMEDIATELY LOSING ALL ACCELERATOR POWER. THERE IS NO INDICATOR WARNING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11287540December 6, 2019ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
TOTAL LOSS OF ELECTRICAL POWER WHILE DRIVING. ENGINE DIES LIGHTS GO OUT VEHICLE ROLLS TO A STOP. PUT VEHICLE IN PARK AND ELECTRICAL POWER RETURN WITH NO FURTHER ACTION. PLEASE LOOK IN TO THIS AS MY WIFE IS NOW SCARED TO DRIVE HER CAR AT ALL. 2 OCCURRENCES IN THE PAST 2 WEEKS. NO RECALLS SHOWN BUT OTHER YEARS OF THIS VEHICLE SHOW SAME COMPLAINT. OF THIS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286823December 4, 2019SUSPENSION, UNKNOWN OR OTHER
RECENTLY MY WIFE HAD BEEN INFORMING ME OF A PROBLEM ON OUR 2007 NISSAN MURANO WAS UNSTABLE WHEN BEING DRIVEN, AND MAKES LOUD CLUNKING NOISES WHEN TURNING AND REVERSING AT LOW SPEED. I DROVE THE SUV MYSELF ON DECEMBER 2ND, AND WHILE TURNING A CORNER AT A MAJOR INTERSECTION IT WENT OVER A SMALL BUMP OR MANHOLE COVER. AT THAT TIME THE REAR END OF THE CAR FISHTAILED, AND I NEARLY LOST CONTROL OF THE VEHICLE. THE REST OF THE DRIVE HOME THE VEHICLE FELT UNSTABLE WHILE DRIVING AT APPROXIMATELY 35 MPH ON A DRY, SMOOTH, AND STRAIGHT ROAD. UPON ARRIVING HOME, ABOUT 1 MILE FROM WHERE THE INCIDENT HAPPENED I NOTICED THE DRIVER SIDE REAR WHEEL WAS CAMBERED INWARDS ABOUT 10-15 DEGREES. I CONTACTED MY MECHANIC BY PHONE, AND HE TOLD ME TO NOT DRIVE THE CAR AND HAVE IT TOWED TO HIS INDEPENDENT REPAIR SHOP FOR AN INSPECTION. WHEN HE LIFTED THE VEHICLE OFF THE GROUND HE DISCOVERED THE PROBLEM. HE SENT ME THE ATTACHED PICTURE, AND SAID THE VEHICLE'S SUBFRAME HAS 'EXTREME' RUST WHICH IS UNUSUAL FOR ONLY BEING 12 YEARS OLD, AND THAT IT IS 'NOT SAFE TO DRIVE'. ADDITIONALLY I HAVE READ MANY ARTICLES OF OTHER NISSAN VEHICLES HAVING PROBLEMS WITH CORROSION UNDERNEATH THE VEHICLE FOR STATES THAT USE ROAD SALT IN THE WINTER. CURRENTLY THERE IS A REPAIR CAMPAIGN GOING ON WITH NISSAN ALTIMA CORROSION ISSUES, AND I AM CONCERNED MANY OTHER MURANO HAVE THE SAME PROBLEM AS MINE. I HAVE ALSO CONTACTED NISSAN, AND OPENED A SAFETY CONCERN WITH THEM. THE REFERENCE NUMBER IS 38078953 NISSAN SAYS THERE ARE NO RECALLS OR CAMPAIGNS WITH THIS 2007 NISSAN MURANO FOR CORROSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286883December 4, 2019VEHICLE SPEED CONTROL
MY VEHICLE RECENTLY BEGAN DISPLAYING A WARNING THAT THE ANTI-COLLISION SYSTEM IS NOT FUNCTIONAL AND I NOTICED THIS ALSO DISABLED AND DISENGAGED THE CRUISE CONTROL RESULTING IN SUDDEN DECELERATION . THIS PROBLEM SEEMS TO RESET WHEN CAR IS STARTED AND REOCCURS AFTER 10 TO 15 MINUTES DRIVING. I TOOK THE CAR TO A NISSAN DEALERSHIP SERVICE DEPT, AND PAID FOR A DIAGNOSTIC TEST TO SOURCE ISSUE. THE NISSAN SERVICE REP TOLD ME THIS WAS A KNOWN ISSUE BUT I WOULD NEED TO PAY OUT OF POCKET TO FIX. I SEARCHED ON LINE AND ON NUMEROUS SITES FOUND IT WAS A VERY COMMON AND SERIOUS DEFECT WITH A BOSCH SUPPLIED SENSOR ON THE RADAR . THIS IS A DRIVING SAFETY FEATURE I CONSIDER ESSENTIAL TO MY PURCHASE AND WHEN SUDDENLY FAILS DISENGAGING CRUISE CONTROL PRESENTS A VERY DANGEROUS SITUATION TO MYSELF AND OTHERS ON THE ROAD. NISSAN IS WELL AWARE OF THE ISSUES AND INSISTS I PAY A VERY LARGE REPAIR BILL TO REPAIR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286927December 4, 2019SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING, THE VEHICLE FAILED TO STOP AS THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN CONTINUE DRIVING. ONCE THE VEHICLE WAS POWERED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER NISSAN (2327 S RANGELINE RD, JOPLIN, MO 64804, (417) 317-5179) WHERE CODE NUMBER: C1142 WAS FOUND. THE DEALER STATED THAT THE ABS ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V916000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 38082076. THE FAILURE MILEAGE WAS APPROXIMATELY 128,157.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286968December 4, 2019AIR BAGS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN NISSAN DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR AND THE FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 177,771.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11286582December 3, 2019AIR BAGS, SEATS
UPDATE TO PREVIOUS NHTSA COMPLAINT #11078866. THE COST TO REPAIR MY CAR WAS OVER$5000 AND COULD NOT JUSTIFY THE EXPENSE. AFTER LIVING WITH THE FAULTY SENSOR FOR ALMOST 2 YEARS, IT'S TIME TO REPLACE THE VEHICLE. I HOPED FOR A RECALL TO BE ISSUED BUT NOTHING YET. TO TRADE IN OR SELL THIS VEHICLE, IT'S OBVIOUS DUE TO WARNING LIGHT ON DASH THAT THERE IS A PROBLEM WITH AIRBAGS. I NEED TO DISCOUNT MY VEHICLE VALUE OR REPAIR THIS. AFTER SOME INQUIRY, I'VE DISCOVERED THAT MY PART IS NOW REPLACED BY PART NUMBER 873A2-3ZG6A. THIS PART IS THE REPLACEMENT FOR MODEL YEARS 2011-2014 IN ALL TRIM LEVELS S, SV, SL, LE. IT IS THE ENTIRE PASSENGER BOTTOM SEAT AND COSTS $3700 OR MORE PLUS LABOR=OVER $5000 TO FIX. EVEN IF I COULD AFFORD TO FIX THIS ISSUE, THERE ARE NO PARTS AVAILABLE IN THE USA ACCORDING TO SUTHERLIN NISSAN OF FT. PIERCE FL. THERE IS AN APPARENT BACK ORDER WITH NO PARTS AVAILABILITY. TO CORRECT A SEEMINGLY SIMILAR PART ON A 2015 MURANO MIGHT REQUIRE 2 PARTS TOTALLING PERHAPS $340 AND APPROPRIATE LABOR THIS TOTAL SHOULD BE SIGNIFICANTLY LESS THAN THE QUOTE TO REPAIR MY VEHICLE. AN ONLINE SEARCH OF SUGGESTED NISSAN MURANO REPAIRS FOR THE PASSENGER OCCUPANT CLASSIFICATION SENSOR WAS ABOUT $300, QUITE A CONTRAST TO MY ANTICIPATED REPAIR EXPENSE. THIS IS A KNOWN ISSUE FOR MURANOS AND PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS. I BOUGHT A NISSAN CERTIFIED USED CAR, THEN ADDED A GOLD LEVEL SERVICE PLAN TO COVER BUMPER TO BUMPER AND YET THE AIRBAG SYSTEM AND COMPONENTS ARE SPECIFICALLY EXCLUDED. THIS IS A REQUIRED SAFETY DEVICE. ITS FAILURE HAS MADE MY VEHICLE WORTHLESS, BASED ON POTENTIAL TRADE OFFERS. I ASSUME NISSAN USA LOST LOTS OF MONEY ON THE PREVIOUS SENSOR RECALL CAMPAIGN, AND NOW THEY HOPE TO RECOVER SOME OF THOSE LOSSES BY PASSING THAT EXPENSE ON UNSUSPECTING CUSTOMERS. I THINK NISSAN USA REALIZES THIS AS A MAJOR PROBLEM AND ARE ATTEMPTING TO CONCEAL THIS FAULT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0