Nissan Murano Complaints

5,967 consumer complaints on file.

#10100837December 1, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
I WAS DRIVING ON THE HIGHWAY GOING ABOUT 65 MPH ON A SUNNY DAY (I.E., THE RAOD WAS DRY) WHEN THE CAR, ON ITS OWN, STARTED VEERING INTO THE RIGHT HAND LANE. I ATTEMPTED TO STRAIGHTEN THE CAR BY VERY GENTLY THE STEERING WHEEL TO THE LEFT, BUT IT WAS AS IF I HAD NO CONTROL OVER THE STEERING WHEEL AT ALL. THE CAR SKIDDED ACROSS 4 LANES OF TRAFFIC AND INTO A SERIES OF 360-DEGREE TURNS. EVENTUALLY, THE CAR STOPPED TURNING, FACING SOUTH IN A NORTHBOUND LANE. IT CONTINUED TO SKID BACKWARDS, AND ONLY CAME TO A STOP WHEN IT HIT A LIGHTPOLE ON THE SHOULDER OF THE ROAD. ALTHOUGH THE THE REAR OF THE CAR WAS TOTALLY DESTROYED AND THE CAR WAS ASSESSED AS NEEDING MAJOR, MAJOR REPAIRS, MY INSURANCE COMPANY REFUSED TO "TOTAL" THE CAR IS IT WAS ONLY ABOUT 6 MONTHS OLD AND HAD BEEN DRIVEN LESS THAN 5000 MILES. WITH NO OPTIONS AVAILABLE TO ME, I HAD THE CAR REPLACED, BUT SOLD IT THE DAY IT LEFT THE REPAIR SHOP AS I CONSIDER THIS CAR TO BE A DEATHTRAP AND REFUSED TO SET FOOT IN IT FOLLOWING THE ACCIDENT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10101832November 30, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE DRIVING BATTERY/BRAKE WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100681November 29, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE PEDAL DROPS SO LOW THAT YOU FOOT HITS THE ACCELERATOR PEDAL CAUSING THE AUTOMOBILE TO LEAP FORWARD RESULTING IN NEAR ACCIDENT WITH OTHER AUTO AND I ONE CASE NEARLY STRIKING A PEDESTRIAN. THIS HAS HAPPEN FIVE TIMES SINCE I PURCHASED THE NISSAN MURANO 2004. I HAVE CALLED NISSAN MOTOR AND THEY REFURED ME TO NISSAN OF ST. CHARLES. THE ASSISTANT SERVICE MANAGER TOLD ME ON THE PHONE THAT THEY BLED THE BRAKES AND THE CONDITION STILL EXISTED AND THAT THE CHECK OTHER SIMILAR MODEL AND THAT THE BRAKE PEDAL DROPPED LOWER WHEN CONTINUING TO APPLY PRESSER. WHEN I PICKED UP THE CAR, THE SERVICE MANAGER WROTE ON MY SERVICE TICKET "CONDITION NOT FOUND". THE BRAKE PEDAL STILL DROPS NEARLY TO THE FLOOR WHEN YOU APPLY CONTINUED PRESSURE. IT IS AN ACCIDENT WAITING TO HAPPEN. I HAVE CALLED NISSAN AND TALKED TO THE SERVICE MANAGER AT NISSAN OF ST. CHARLES ABOUT THE PROBLEM BUT GET NO RESPONSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100473November 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO TRANSMISSION FAILURE WITH LESS THAN 24,000 MILES. TRANSMISSION FAILED, WHEELS LOCKED, UNABLE TO MOVE OR PUSH THE VEHICLE. THANKFULLY, IT HAPPENED APPROACHING A RED LIGHT, NO ACCIDENT INVOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100209November 19, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
CAR WOULDN'T START, TOWED IT TO THE DEALER. GOT IT BACK SAME DAY CLAIMING IT WAS FUSES. GOT STRANDED AGAIN THAT EVENING. TOWED IT TO ANOTHER DEALER WHO SAYS THEY REPLACED THE ALTERNATOR AND FUEL PUMP.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100230November 19, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
LOSS OF POWER STEERING WHEN IN SHARP OR SUDDEN TURN ESPECIALLY NEAR THE END OF A TURN. CONDITION IS INTERMITTANT, BUT IS A MAJOR SAFETY RISK. ONGOING PROBLEM SINCE OWNERSHIP OF CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101182November 17, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
COMPLAINT RECEIVED VIA E-MAIL. ON THE MORNING OF SEPTEMBER 16, 2004 I WAS DRIVING ABOUT 35 OR 40 MPH ON HIGHWAY 680 SOUTH AT HIGHWAY 101 INTERCHANGE NEAR SAN JOSE, CALIFORNIA WHEN I HAD TO RAPIDLY TURN THE STEERING WHEEL TO MY LEFT TO AVOID REAR ENDING A CAR IN FRONT OF ME. DURING THE RETURN MOTION OF THE WHEELS I UNEXPECTEDLY LOST POWER STEERING BOOST. FORTUNATELY I WAS ABLE TO ACT VERY QUICKLY, AND FORCED THE STEERING WHEEL BACK TO WHERE IT BELONGED. IN DOING SO I AVOIDED A CERTAIN COLLISION WITH THE CAR ON MY LEFT LANE. AS THE RESULT OF THIS INCIDENT, I HURT MY LEFT WRIST. LATER, AT A PARKING LOT, I TRIED TO RECREATE THE LOSS OF POWER STEERING I HAD ENCOUNTERED BY RAPIDLY TURNING THE STEERING WHEEL HALF A TURN TO THE LEFT AND THEN TO THE RIGHT AND EVERY TIME THE POWER STEERING BOOST FAILED. THE SYSTEM APPEARED TO BE NORMAL UNTIL THE DRIVER HAD TO EXECUTE A MANEUVER TO AVOID A ROAD HAZARD. THAT WAS WHEN THE SYSTEM FAILED, AND BY THEN IT MAY BE TOO LATE TO DO ANYTHING ABOUT IT. FROM INFORMATION OBTAINED FROM VARIOUS FORUMS ON THE INTERNET (E.G. NISSAN MURANO AND CONSUMER REPORTS MAGAZINE, THIS PROBLEM APPEARED TO BE VERY REAL AND VERY COMMON WITH ALL 2003 AND 2004 NISSAN MURANO VEHICLES, AND THEREFORE IT REPRESENTED A CLEAR SAFETY HAZARD THAT NEEDED TO BE ADDRESSED AND FIXED BEFORE ANY LIVES WERE LOST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101119November 16, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
WHILE DRIVING 45 MPH CONSUMER NOTICED THAT THE BATTERY AND BRAKE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER APPLIED THE ACCELERATOR PEDAL AND THE VEHICLE FAILED TO ACCELERATE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED, AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099760November 10, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
VEHICLE IS HAVING A HARD TIME TURNING ON WHENEVER IT IS BEING STARTED, AS WELL AS THE BRAKE LIGHTS DO NOT TURN ON .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098270November 4, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON OCT 26 WARNING LIGHTS CAME ON (BRAKE AND ALTERNATOR). ON OCT 28, 2004 ALTERNATOR FAILED AND HAD TO BE REPLACED AT 4600 MILES ON 2004 NISSAN MURANO BOUGHT IN JULY 04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096484October 27, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE - NO EVENT LED UP TO THE EVENT. I WAS DRIVING ALONG AND THE BRAKE AND BATTERY LIGHTS CAME ON. I DROVE TO THE LOCAL NISSAN DEALER AND THE ALTERNATOR WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096414October 26, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
NISSAN MURANO 2003 ALTERNATOR FAILUERS MARCH 24, 2004 - ALTERNATOR REPLACED AT 25,537 MILES. OCTOBER 23, 2004 - WIFE AND CHILD STRANDED ON SIDE OF ROAD - NEEDS ANOTHER NEW ALTERNATOR 36,800 MILES. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097067October 26, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE. *BF THE CONSUMER HAS READ ABOUT SIMILAR VEHICLE HAVE ALTERNATOR FAILURES. THE CONSUMER'S VEHICLE HAS NOT HAD SUCH A FAILURE BUT THE CONSUMER IS CONCERNED ABOUT THE NUMBER OF FAILURES REPORTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096298October 24, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE ON MY 2003 NISSAN MURANO. THERE HAVE BEEN MANY ALTERNATOR FAILURES OF THE NOSSAN MURANO. I REFER YOU TO WWW.NISSANMURANO.ORG THEN JUST CLICK ON "PROBLEMS" THERE ARE OVER 2,000 MURANO OWNERS THAT ARE MEMBERS OF THIS SITE. ALSO I DID NOT HAVE ANY ACCIDENT, FIRE, PROPERTY DAMAGE OR A CRASH BECAUSE OF THIS FAILURE. EVEN THOUGH I CLICKED THE "NO" BUTTON THE FINAL PRINTOUT IS SHOWING "YES" FOR SOME REASON. *AK PER VOQ CONSUMER DESCRIPTION, CHANGED FIRE, CRASH, AND PROPERTY DAMAGE TO "NO" ON 11/8/04 CAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096274October 23, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096149October 21, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE FOR AWD FAILURE 2ND TIME IN 26,000 MILES (1ST 8,000 MILES, 2ND 26,000 MILES). IN BOTH CASES GRINGING POPING NIOSE AND LOCKED UP VIECHELE HAD TO BE TOWED IN TO DEALERSHIP. THERE WAS NO INDICATION OF A PROBLEM PRIOR TO FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094208October 19, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE STALLED. THE DEALER STATED THE CRANK SHAFT SENOR BURNED UP.. THE ALTERNATOR AND THE CONTROL MODULE HAS BEEN REPLACED. *JB THE CRANK SHAFT SENSOR HAS BEEN REPLACED MULTIPLE TIMES BY DEALER. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095775October 14, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
DRIVING WHEN BATTERY LIGHT AND BRAKE LIGHT CAME ON. THIS WAS FOLLOWED BY COMPLETE POWER FAILURE. I WAS TOWED TO NISSAN DEALER WHERE I DESCRIBED THE PROBLEM. SERVICE REP SAID "YOUR ALTERNATOR FAILED--NISSAN PUT IN A BAD BATCH OF ALTERNATORS IN THE MURANOS." NISSAN HOWEVER MADE ME PAY THE $640 COST OF REPAIR BECAUSE I WAS 2800 MILES OBER THE 36,000 MILE WARRANTY.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095780October 14, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED WHILE DRIVING ON THE HIGHWAY. LUCKILY I WAS IN BUMPER TO BUMPER TRAFFIC SO THE SPEED WAS ONLY ABOUT 10 MPH BUT I THINK THAT HAD I BEEN GOING 65 THAT THE POTENTIAL FOR AN ACCIDENT ETC. WOULD BE VERY LIKELY. YOU LOSE ALL ABILITY TO ACCELERATE, IMAGINE PULLING OFF ONTO A STREET WITH A FAILURE LIKE THIS AND A CAR COMING IN THE OTHER DIRECTION? STEERING IS SLIGHLY COMPROMISED AS WELL. AGAIN, I WAS LUCKY AND COASTED TO THE SIDE OF THE ROAD, SOMEONE ELSE MAY NOT BE AS LUCKY.*AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095801October 14, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE. DRIVING HOME BRAKE LIGHT AND BATTERY LIGHT CAME ON TOGETHER. RESEARCHED ON INTERNET...SEEMED TO INDICATE ALTERNATOR FALUIRE. FOUND NUMEROUS SIMILAR COMPLAINTS ON MURANO.ORG AND FRESHALLOY.COM. DEALER CLOSED FOR LONG WEEKED, HAD TO RENT CAR. PROBLEM CONFIRMED BY DEALER, ALTERNATOR REPLACED FOR APX 550.00. CAR WAS 1700 MILES OVER WARRANTY, NO GOODWILL COVERAGE. CAR IS 18 MONTHS OLD. 37700 MILES. LUCKY TO MAKE IT HOME..ACCORDING TO OTHERS CAR WILL DIE AS SOON AS BATTERY LOOSES ITS CHARGE, CAUSING INSTANT SHUTDOWN, VERY DANGEROUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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