Nissan Murano Complaints

5,967 consumer complaints on file.

#10162269July 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WOULD NOT ACCELERATE, MAXIMUM SPEED = 20 MPH. STOPPED SHIFTED TO LOW SAME RESULT. PARKED TURNED ENGINE OFF, RETURNED 20 MINUTES LATER. VEHICLE OK, BUT CHECK ENGINE LIGHT IS ON. NEXT DAY NISSAN SERVICE COULD NOT FIND A PROBLEM, SAID IT WAS A "SOFT" CODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161962July 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE LOST POWER. IT WAS MUSCLED HOME FROM THE SCENE OF THE INCIDENT AND TOWED TO THE DEALER. THE DEALER DETERMINED THE CAUSE OF THE VEHICLE'S LOST OF POWER WAS DUE TO INTERNAL FAILURE OF THE THROTTLE CHAMBER ASSEMBLY. TO REPAIR THE VEHICLE THE THOTTLE CHAMBER ASSEMBLY WAS REPLACED. RIGHT BEFORE THE INCIDENT, THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161624July 6, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DT*: THE CONTACT STATED THE VEHICLE STALLED INTERMITTENTLY. A NHTSA RECALL, #05V319000 WAS PERFORMED ON THE VEHICLE ON MARCH 28, 2005 CONCERNING THE ELECTRICAL SYSTEM; ALTERNATOR/ GENERATOR/ REGULATOR HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161707July 6, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2005 NISSAN MURANO. THE FRONT BRAKE ROTORS HAVE BOTH CRACKED IN LESS THAN 15,000 MILES. NISSAN SAYS THEY WILL NOT REPLACE DUE TO THE BRAKE WARRANTY BEING 12,500 MILES. THE VEHICLE WAS NOT ABUSED OR DRIVEN HARSHLY. THIS IS MY FAMILY CAR, IT IS TREATED WITH MUCH RESPECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161082June 29, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ABOUT ONE YEAR AGO I FILED A COMPLAINT WITH BOTH NISSAN AND THE NHTSA CONCERNING A PUNCTURED FUEL TANK. NISSAN INFORMED ME THAT IN THE EVENT NHTSA REQUIRED A RECALL WITH RESPECT TO THE FUEL DELIVERY SYSTEM, NISSAN WOULD CONTACT ME TO REFUND THE COST OF MY REPAIR. ON JUNE 29, 2006, I LEARNED THAT NHTSA HAD CLOSED THE MATTER ON JANUARY 31, 2006, WITH A REQUIREMENT THAT NISSAN CORRECT THE DEFICIENCY THROUGH A RECALL CAMPAIGN. I CONFIRMED WITH A NHTSA REPRESENTATIVE THAT SUCH A CAMPAIGN HAD BEEN INITIATED BY NISSAN. I NEVER RECEIVED A RECALL NOTICE FROM NISSAN. NOR DID I RECEIVE A COMMUNICATION FROM NISSAN THAT THEY WOULD LIVE UP TO THEIR PROMISE OF REIMBURSEMENT. (THEY HAVE NOW SAID THEY WILL DO SO WITH PROOF OF REPAIR WHICH CAN ONLY BE CONFIRMED BY A NISSAN DEALER.) I CALLED NISSAN AND THEY ASKED WHETHER I HAD MOVED OR CHANGED THE REGISTRATION ON THE VEHICLE. I RESPONDED NO, NOTHING HAD CHANGED SINCE I PURCHASED THE VEHICLE NEW AT LUTHER NISSAN IN INVER GROVE HEIGHTS, MINNESOTA. THE NISSAN REPRESENTATIVE (GRACE) IN HYDERABAD, INDIA, WHO DID AN EXCELLENT JOB OF TAKING MY INFORMATION, INFORMED ME THAT THERE WERE NOT ONE, BUT TWO RECALLS ON THE VEHICLE. THE SECOND ONE CONCERNS THE SEAT BELTS. I NEVER RECEIVED NOTICE OF THIS RECALL EITHER. HERE WE HAVE NOT ONE BUT TWO SAFETY-RELATED NHTSA RECALLS THAT THIS NISSAN CUSTOMER (THIS IS MY FOURTH NISSAN AUTOMOBILE) HAS FAILED TO RECEIVE THE RECALL NOTICES ON. INTERESTINGLY, NISSAN HAS NO PROBLEM WITH SENDING MY MONTHLY BILL FOR NISSAN FINANCING THROUGH APPROXIMATELY 25 MONTHS TO GET MY BILLS TO ME. THIS IS HIGHLY TROUBLING AND REQUIRES IMMEDIATE CORRECTION ON NISSAN'S PART. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160748June 26, 2006
ELECTRICAL SYSTEM, EQUIPMENT
I WAS TRAVELING OUT OF TOWN ALONE WITH MY 3 CHILDREN AND AFTER WE HAD BEEN ON THE ROAD FOR ABOUT 3 1/2 HOURS, THE FRONT WINDSHIELD WIPERS CAME ON BY THEMSELVES ALONG WITH THE BACK WINDSHIELD WIPERS, THE LIGHTS WERE GOING ON AND OFF BY THEMSELVES, THE LEFT BLINKER CAME ON BY ITSELF, AND THE DASH INFORMATION (DTE,FUEL ECONOMY) WAS JUST COMING ON AND OFF BY ITSELF. THERE WAS WATER COMING OUT OF THE FUSE BOX ON THE DRIVERS SIDE, AND YOU COULD HEAR A SIZZLING SOUND. I TOOK IT TO THE NEAREST NISSAN DEALER, THEY SAID THEY FIX IT AND I GOT BACK ON THE ROAD AND IT HAPPENED AGAIN 2 HOURS LATER SAME STUFF. I JUST TURNED OFF THE AC AND KEPT DRIVING WITH EVERYTHING GOING CRAZY, BECAUSE ALL THE SERVICE DEPARTMENTS WERE CLOSED AND I COULD NOT GET ANYONE TO HELP ME. WHEN I ARRIVED AT MY DESTINATION I TOOK IT TO THE NEAREST NISSAN DEALERSHIP THE NEXT DAY AND THEY SAID THAT THE AC HOSE WAS LOOSE AND WAS ALLOWING WATER TO GET INTO EVERYTHING. I HOPE IT IS FIXED, BUT I AM NOW SCARED TO DRIVE IT ANYWHERE AND I HAVE TO TRAVEL 6 HOURS AWAY FROM HOME EVERY NOW AND THEN BECAUSE I HAVE A CHILD 6 HOURS AWAY FROM HOME IN COLLEGE AND YOU NEVER KNOW WHEN I WILL HAVE TO GO UP THERE UNEXPECTEDLY. I AM THING ABOUT TRADING IT OFF BECAUSE I DO NOT FEEL SAFE IN IT ANYMORE, BUT THE TRADE IN VALUE IS A LOT LESS THAN THE PAY OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160648June 24, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ON THE HIGHWAY AND THEN IN STOP AND GO TRAFFIC I PRESSED ON THE GAS AND MY MURANO MOVED SLOWLY, THEN PICKED UP SPEED. I TOOK IT TO THE DEALER WHILE UNDER WARRANTY, 57,898 MILES, BUT THEY SAID THE COMPUTER ONLY NEEDED TO BE RESET. THEY DID NOT DOCUMENT THIS PROBLEM. THE PROBLEM DIDN'T HAPPEN AGAIN UNTIL AROUND 66,000 MILES. I TOOK IT BACK THEY SAID THEY COULD NOT FIND ANYTHING. THE PROBLEM HAPPENED AGAIN AT AROUND 68,000 BUT MORE AND MORE DURING STOP AND GO TRAFFIC AND NOW THEY SAY I NEED A VALVE BODY AND MORE THAN LIKELY A NEW TRANSMISSION AT $6000. NISSAN BUT OUT A SERVICE BULLETIN TELLING THE REPAIR SHOPS TO LOOK FOR THIS PROBLEM BECAUSE THEY KNOW ITS A PROBLEM. I CALLED NISSAN AND THEY SAID ITS MY PROBLEM. THEY WON'T FIX IT NOR WILL THEY HELP TO FIX IT. THIS IS A VERY DANGEROUS PROBLEM IF YOU NEED THE POWER AND SUDDENLY YOU DON'T HAVE IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160678June 24, 2006
STRUCTURE
EVERY TIME I GET OUT OF MY CAR, PLACE MY FEET ON THE GROUND, AND THEN TOUCH METAL THAT BEING THE CAR FRAME OR CAR DOOR, I GET SHOCKED. THE ONLY WAY I DO NOT GET SHOCKED IS BY TOUCHING THE METAL CONTINUOUSLY AS I PLACE MY FEET ON THE GROUND AND THEN I AM ABLE TO CLOSE THE DOOR WITHOUT GETTING SHOCKED. THE ONLY OTHER TIME I DO NOT GET SHOCKED IS WHEN IT IS RAINING. THIS DOES NOT HAPPEN WHEN I GET OUT OF ANY OTHER CAR. I AM BEGINNING TO HATE MY CAR BECAUSE OF THIS. WHY IS IT DOING THIS. I HAVE TOLD THE PEOPLE AT THE DEALERSHIP WHEN I GET MY OIL CHANGED AND THEY HAVE NO ANSWERS AND DO NOT SEEM INTERESTED IN CHECKING INTO THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159978June 16, 2006
SERVICE BRAKES, HYDRAULIC
EVERY TIME I TOUCH THE BRAKE I HEAR A SQUEAKING SOUND. SOUNDS ALMOST LIKE A BIRD. I TOOK IT TO THE DEALER AND THEY SAID THEY OILED IT. THE SOUND WENT AWAY BUT IS NOW BACK AGAIN AFTER ONLY A FEW WEEKS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159776June 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO SL 2WD MODEL JUST CAME TO A STOP WHILE DRIVING,RESTARTED THE ENGINE THEN PUT THE CAR IN DRIVE AND ENGINE STALLS OUT,TRIED THIS OVER & OVER AGAIN BUT IT CONTINUES TO STALL. I IMMEDIATELY HAD THE CAR TOWED TO THE DEALER AND THREE DAYS LATER THEY INFORMED ME THAT THE AUTOMATIC TRANSMISSION FAILED (ONLY 25003 MILES). THE AUTOMATIC TRANSMISSION WAS REPLACED BUT NO ONE AT NISSAN EVER TOLD ME WHAT CAUSED THE FAILURE OR GAVE ME ANY CONFIDENCE THAT THIS PROBLEM WILL NOT OCCUR AGAIN SOON. THIS WAS MY WIFE'S CAR AND JUST STOPPING WITHOUT ANY WARNING ON A BUSY FREEWAY COULD HAVE RESULTED IN SOMEONE RUNNING INTO HER BEING UNAWARE THAT HER CAR HAS BROKEN DOWN. UNFORTUNATELY NISSAN DOESN'T MAKE THESE CVT TRANSMISSION SO THEIR MECHANICS I'M TOLD DO ONLY REMOVAL & REPLACEMENT (JATCO MAKES THE MURANO TRANSMISSION). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159864June 14, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I RECEIVED NOTICE OF THE FUEL TANK RECALL FOR MY 2004 NISSAN MURANO,HOWEVER, NEW CITY NISSAN IS NOT PROVIDING THE RECALL SERVICE SATISFACTORILY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159885June 14, 2006
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
SQUEAKY BRAKE PEDAL. IRRITATING. NOT SURE RELAVANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159588June 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE FORWARD. AFTER THE VEHICLE STARTED TO SLOWLY MOVE, IT WAS TAKEN TO A LOCAL DEALERSHIP. THE MECHANIC DETERMINED THE VALVE BODY OF THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 08/24/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160517June 12, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, STRUCTURE
RECALL 2003 MURANO, REPAIRS WERE MADE, TWO MONTHS LATER REPAIRS HAD TO BE DONE AT OWNERS EXPENSE. *KB THE FUEL TANK PROTECTOR WAS REPLACED ON 3/22/06, PER RECALL 06V003000. IT WAS REPLACED AGAIN ON 5/22/06 AT THE CONSUMER'S EXPENSE. THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE HAD BEEN IN WATER UP TO THE WHEELS. THE TECH DETERMINED THAT WATER GOT IN THE FLOOR BOARD AREA AND CAUSED CORROSION OF IN THE AIR BAG HARNESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160503June 8, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2003 MURANO HIT ROAD DEBRIS PUNCTURING THE GAS TANK CAUSING IT TO LEAK. *KB THE CONSUMER STATED A RECALL HAD BEEN ISSUED FOR THE LOCATION OF THE FUEL TANK. THE CONSUMER BELIEVES HE IS ELIGIBLE FOR REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158967June 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO AWD WOULD ACCELERATE AND SKIP GEARS. IF YOU ARE IN STOP AND GO TRAFFIC AND YOU TAKE YOUR FOOT OFF THE GAS THE CAR WILL LUNGE FORWARD AND TRY TO GO INTO A HIGHER GEAR THEN FIRST. THIS STARTED HAPPENING INTERMITTENTLY THEN IT HAPPENED SEVERAL TIMES IN ONE DAY THE FRIDAY BEFORE MEMORIAL DAY 2006. ON SATURDAY WHEN WE STARTED THE CAR IT MADE A HORRIBLE CLUNKING NOISE. WE DROVE THE CAR TO THE DEALER AND SEVERAL DAYS LATER WE WERE TOLD WE WOULD NEED A BRAND NEW TRANSMISSION AT A COST OF $4000. THE CAR HAS 78,000 MILES AND IS 32 MONTHS OLD. ALL THE MILES ARE HIGHWAY MILES. WE DO NOT HAVE AN EXTENDED WARRANTY BECAUSE WE HAVE ALWAYS OWNED NISSAN CARS AND NEVER HAD A PROBLEM. I HAVE CONDUCTED RESEARCH AND FOUND SEVERAL CONSUMERS HAVE EXPERIENCED THE TRANSMISSION PROBLEMS AT VARIOUS LIFE CYCLES OF THE VEHICLE. SOME HAD PROBLEMS WITH IN THE FIRST THOUSAND MILES. IT IS SUSPECTED THAT THE PROBLEMS ARE CAUSED BY THE NEW CVT TECHNOLOGY THAT NISSAN FIRST INTRODUCED IN THE NISSAN MURANO IN 2003. I THINK THIS IS A SERIOUS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158838June 2, 2006
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
2003 MURANO WAS STOPPED. DRIVER HAD FOOT ON BRAKE. VEHICLE WAS STRUCK IN REAR. BRAKE PEDAL WENT TO FLOOR AND VEHICLE ROLLED THROUGH INTERSECTION. HAD TO PUMP BRAKE PEDAL TWICE BEFORE BRAKES WOULD HOLD AGAIN. EVER SINCE, VEHICLE LABORS AS IF PULLING A HEAVY LOAD OR AS IF PARKING BRAKE WAS PARTIALLY ENGAGED. NISSAN DEALER STATES THAT BRAKES SEEM TO WORK, THEREFORE THEY WILL NOT ATTEMPT TO FIND CAUSE OF PEDAL-TO-THE FLOOR INCIDENT OR CAUSE OF VEHICLE "LABORING". *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10158587May 30, 2006
AIR BAGS, SEAT BELTS
DT*: THE CONTACT STATED WHILE DRIVING 40 TO 45 MPH ON A GRAVEL ROAD DOWN A STEEP DECLINE, BRAKES WERE APPLIED AND CONTROL OF THE VEHICLE WAS LOST CAUSING THE VEHICLE TO ROLL SEVERAL TIMES. THE VEHICLE LANDED ON THE PASSENGER SIDE AND THE AIR BAGS DID NOT DEPLOY. SEAT BELTS WERE IN USE HOWEVER A THORACIC DISC FRACTURE AND A SEVER CUT ABOVE THE EYE WERE SUSTAINED BY THE OCCUPANTS. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO AN THE DEALER WHERE IT WAS DEEMED TOTALED. UPDATED 10/30/2006 - THE VEHICLE WAS TOTALED. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10157644May 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. ALTHOUGH NO ATTEMPT WAS MADE TO RESTART THE ENGINE, THE VEHICLE WAS TOWED TO A DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE, BUT RESET THE COMPUTER. AFTERWARDS THE COMPUTER WAS RESET THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE SERVICE DEPARTMENT DETERMINED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED. *AK UPDATED 6/16/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156996May 8, 2006
ELECTRICAL SYSTEM
BOTH FAILURES 4/8/06 AND 5/1/06 - PAUSE IN STARTING, ENGINE HESITATIONS WHEN RUNNING,AWD LOCK COMES ON, SERVICE ENGINE SOON COMES ON, NO ACCELERATION POWER - CANNOT DRIVE VEHICLE. BOTH TIMES SAME CODE U1000 - ELECTRICAL AND GROUND WIRE PROBLEM. I HAVE BEEN LEFT STRANDED TWICE IN THIS VEHICLE AND FEEL VERY UNSAFE! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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