Nissan Murano Complaints

5,967 consumer complaints on file.

#10302615January 27, 2010
ELECTRICAL SYSTEM
THE CAR ENGINE SHUT DOWN ALL OF SUDDEN WHILE DRIVING AT ABOUT 60MPH ON AN INTERSTATE HIGHWAY AND DIDN'T RESPOND TO ACTION ON ACCELERATOR. THE CAR STOPPED IN THE MIDDLE OF THE HIGHWAY AND 2 POLICE CARS CAME AND PUSHED THE CAR OUT OF THE HIGHWAY. THE CAR WAS THEN TOWED TO A SERVICE CENTER. ACCORDING TO A DIAGNOSIS, WE WERE INFORMED THAT THE CAUSE IS THE FAILURE OF THE FUSE BOX. POWER COMES IN THE FUSE BOX BUT DOES NOT COME OUT. AND ALSO WE WERE INFORMED THAT THIS FAILURE IS UNCOMMON. THE PART WAS REPLACED. HOWEVER, WE ARE NOW VERY CONCERNED ABOUT THE SAFETY AND RELIABILITY OF OUR CAR BECAUSE THE ABOVE CRITICAL ENGINE FAILURE OCCURRED TO OUR FAIRLY NEW CAR WHILE DRIVING. WE PURCHASED A NEW CAR AND THE CAR IS A LITTLE OVER 2 YEARS OLD AND ITS MILEAGE IS ONLY ABOUT 19K. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302282January 26, 2010
SEATS
DRIVER SEAT BROKEN: THE DRIVER SEAT BROKE AT THE BASE ON THE LEFT SIDE. THE SEAT NOW LEANS TO THE LEFT AND IS LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302311January 26, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR DOES NOT STAY UP. SUCH A SAFETY ISSUE. NISSAN DEALERSHIP HAS QUOTED $350 FOR REPLACEMENT OF ONE VISOR. THE PASSENGER VISOR HAS STARTED CLICKING WHEN MOVED SO I'M CONCERNED THAT THIS ONE IS GETTING READY TO START FLOPPING DOWN TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302262January 25, 2010
SEATS
2006 NISSAN MURANO BROKEN SEAT BRACKET. I HAVE HAD MY CAR IN FOR A SEAT CLICKING SEVERAL TIMES DURING 3/36 WARRANTY AND WAS TOLD THERE IS NOTHING WRONG. I HAVE A 2006 NISSAN MURANO WITH AN EXTENDED WARRANTY, SEVERAL DAYS AGO THE SEAT BRACKET BROKE WHEN DRIVING ON THE HIGHWAY, THIS WAS A BIG SURPRISE, I SWERVED SEVERAL TIMES AND ALMOST CAUSED A MAJOR ACCIDENT. I TOOK THE CAR TO NISSAN AND THEY SAID IT WAS NOT COVERED UNDER MY WARRANTY, IT WOULD COST 800 TO FIX I CONTACTED THEIR CONSUMER AFFAIRS AND THEY ALSO DON?T CARE TO FIX IT EVEN THOUGH THEY KNOW IT IS A DESIGN FLAW. THIS IS VERY DANGEROUS AND SHOULD BE AN ISSUE THAT REQUIRES A RECALL BECAUSE THERE ARE MANY OF THESE CARS ON THE ROAD AND MANY PEOPLE COMPLAINING ON WEB FORUMS. I AM NOW DRIVING A VEHICLE WITH A BROKEN SEAT WHICH IS DANGEROUS BUT I DON'T HAVE 800.00 TO GET IT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302114January 24, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A NISSAN MURANO 2005. THREE OF MY DOORS HAVE BEEN DIAGNOSED BY A NISSAN SERVICE CENTER TO HAVE BROKEN ACTUATORS. THESE DOORS DON'T LOCK BY ANY MEANS OTHER THEN MANUALLY PUSHING THE LOCK TO THE CLOSE POSITION. I HAVE OPENED A "FILE" WITH NISSAN BUT THEY HAVE STATED THEY WILL NOT PROVIDE ANY ASSISTANCE. I FIND THIS TO BE A SAFETY HAZARD. I CAN UNDERSTAND ONE GOING BAD BUT THREE MEANS THERE IS A DEEPER ISSUE. PLEASE LET ME KNOW WHAT ELSE I CAN DO? THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301770January 21, 2010
VISIBILITY
2004 NISSAN MURANO SL. SUN VISOR FALL DOWN AND WON'T STAY IN THE "UP" POSITION. WHILE DRIVING THE DRIVER SIDE VISOR WILL "FALL" BLOCKING THE DRIVERS VIEW. THE VISOR EITHER NEEDS TO BE HELD IN THE UP POSITION, OR TURNED TO THE SIDE TO KEEP FROM BLOCKING VIEW FORWARD, BUT WITH VISOR TURNED TO THE SIDE IT BLOCKS THE SIDE VIEW. THIS HAS NOT BEEN REPLACED AS OF YET DUE TO A NEW VISOR COSTING OVER 320.00. I HAVE TALKED TO THE DEALERSHIP AND SEEN ON SEVERAL FORUMS WHERE THIS IS A VERY COMMON AND UNSAFE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300426January 20, 2010
VISIBILITY
THIS WILL BE THE THIRD TIME THE DRIVER'S SIDE VISOR IN MY 2003 NISSAN MURANO WILL REQUIRE REPLACEMENT DUE TO A MECHANICAL FAILURE. THIS IS A SAFETY ISSUE. THE DRIVER'S SIDE VISOR WILL SUDDENLY DROP AND BLOCK VISIBILITY WHENEVER THE CAR DRIVES OVER BUMPY SPOTS ON THE ROAD. ALTHOUGH NUMEROUS OTHERS HAVE REPORTED THIS PARTICULAR PROBLEM (SEE: WWW.NISSANFORUMS.COM; TOWNHALL-TALK.EDMUNDS.COM;WWW.NISSANMURANO.ORG ) NISSAN REFUSES TO TAKE RESPONSIBILITY TO CORRECT THIS PROBLEM, AND TO ISSUE A SAFETY RECALL, AND IS REQUIRING THE CONSUMER TO BEAR THE COST FOR THIS RECURRING FAILURE. A NISSAN TECHNICIAN, HIMSELF, HAS POSTED THIS ON THE TOPIC: "NISSAN TECH HERE! YOUR GOLD PREFERRED WARRANTY DOESN'T COVER THE SUN VISOR. THIS ISSUE YOUR HAVING IS COMMON ON THESE MURANOS AND I'VE REPLACED QUITE A FEW VISORS!" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300483January 20, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR IS LOOSE AND RANDOMLY FALLS DOWN CONSTANTLY WHILE DRIVING AND BLOCKS MY VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300214January 19, 2010
VISIBILITY
NISSAN MURANO 2004: DRIVER VISOR NO LONGER STAYS IN UPRIGHT POSITION AND CAN FALL RANDOMLY DURING DRIVING. THERE ARE DOZENS OF SIMILAR REPORTS ON THE INTERNET REGARDING THIS. I REPORTED THIS AS A SAFETY ISSUE TO MY LOCAL NISSAN DEALER AND NATIONAL NISSAN AND THEY FAIL TO CONSIDER IT A SAFETY ISSUE - THEY WANT ME TO PAY $300 TO REPLACE THE VISOR. THE VISOR IS VERY LARGE, AND WHEN THE VISOR DROPS STRAIGHT DOWN, IT CAN COMPLETELY OBSCURE VISION OUT THE WINDSHIELD. I AM AFRAID TO CONTINUE DRIVING THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300217January 19, 2010
SEATS
ALL OF A SUDDEN MY DRIVER'S SEAT WOULD NOT SLIDE FORWARD ON THE RIGHT SIDE, THEREBY CREATING A GRINDING NOISE AND A SLIGHT AND UNNATURAL SWIVEL OF THE SEAT TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300287January 19, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS ATTEMPTING TO EXIT THE VEHICLE WHEN HE NOTICED THAT THE LEFT SIDE OF THE DRIVER SIDE SEAT FRAME WAS CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE SEAT FRAME WAS REPLACED; HOWEVER, THE CRACK IS STILL VISIBLE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 62000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300155January 18, 2010
SEATS
I HAVE A 2004 NISSAN MURANO WITH ELECTRIC DRIVER SEAT. THE LEFT REAR BRACKET HOLDING THE SEAT TO THE RAIL HAS BROKEN, THUS RESULTING IN THE SEAT BECOMING DETACHED AND SEVERELY LEANING TO THE LEFT REAR. I ASSUMED THIS WAS AN ISOLATED INCIDENT UNTIL I GOOGLED THE ISSUE AND HAVE DISCOVERED NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE. THIS PROBLEM COULD PROVE TO BE A SERIOUS SAFETY ISSUE IN THE EVENT OF A CRASH OR HARD BRAKE. TO SAY THE LEAST, IT COULD PROVE TO CAUSE BACK INJURY OR PAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300185January 18, 2010
SEATS
I WAS MY DRIVING MY 2006 NISSAN MURANO AND ALL OF A SUDDEN THE LEFT SIDE OF THE DRIVERS SEAT DROPPED ABOUT 3 INCHES AND ALMOST MADE ME DRIVE OFF THE ROAD. TOOK IT INTO THE DEALER AND THEY SAID, SORRY BUT THERE IS NO RECALL AND IT WOULD COST ME ABOUT $1,000 TO FIX. THIS IS A MAJOR SAFETY ISSUE!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299843January 15, 2010
VISIBILITY
PASSENGER INTERIOR SUN VISOR KEEPS FALLING, IT IS VERY DANGEROUS WHILE DRIVING. I WENT TO THE DEALER AND TOLD ME TO BUY ONE, BUT I SEE ON THE INTERNET THAT IT IS A COMMON PROBLEM WITH THE MURANO. IT COST $300 TO REPLACE THE VISOR. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299595January 13, 2010
SEATS
DRIVING AT A SPEED OF APPROXIMATELY 15 MPH AND BEGINNING TO ENTER A RIGHT HAND TURN WHEN THE DRIVER'S SEAT GAVE WAY AND SLUMPED TO THE REAR AND SHIFTED TO THE LEFT. I IMMEDIATELY PULLED OVER TO INVESTIGATE WHAT HAD JUST HAPPENED. THE BACK LEFT MOUNTING BRACKET OF THE DRIVER'S SEAT BROKE IN HALF AND NOW THE SEAT ROCKS AND SHIFTS TO THE BACK LEFT. I TOOK THE VEHICLE TO THE NISSAN DEALERSHIP ONLY TO BE TOLD THAT THEY SEE THIS PROBLEM ALOT. TO REPAIR THE SEAT WILL COST JUST OVER $1,000. NISSAN RECOGNIZES THAT THE BRACKET BREAKS AND IS DEFECTIVE. HOWEVER, NISSAN HAS NOT ISSUED A RECALL TO RESOLVE THIS SAFETY ISSUE. THE SEAT HAS ENOUGH ROCK AND PLAY IN IT THAT IN THE EVENT OF A CRASH, THE BROKEN SEAT CAN ACT AS A CATALYST TO EJECT THE DRIVER FROM THE DRIVER'S SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299597January 13, 2010
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS, UNEXPECTEDLY, THE FRONT DRIVER SIDE SEAT BRACKET BROKE. THE DRIVER SEAT COLLAPSED ON THE LEFT SIDE. THE UNSECURED SEAT BEGAN TO EXHIBIT A ROCKING MOVEMENT. THE DRIVER WAS ABLE TO PULL OVER TO A NEARBY PARKING LOT; HOWEVER, THE CONTACT WAS ABLE TO RESUME DRIVING WITH EXTREME CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE DRIVER SEAT BRACKET ASSEMBLY. THE PART WAS ORDERED WITH AN ESTIMATED REPAIR COST OF $1,000. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 54,300. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299080January 12, 2010
SEATS
CURRENTLY OWN A 2005 NISSAN MURANO AND NOTICED LAST NIGHT THAT THE DRIVERS SEAT SHIFTED TO THE LEFT. THIS MORNING WHILE DRIVING THE CAR TO WORK, THE LEFT SIDE OF THE DRIVERS SEAT SNAPPED AND THE SEAT LEANED DOWN TO THE LEFT. I HAVE READ A NUMBER OF COMPLAINTS ON EDMUNDS.COM, THIS IS AN EXTREMELY COMMON SAFETY ISSUE AND NISSAN HAS NOT ADDRESSED THIS AS A DESIGN PROBLEM. IS THERE A RECALL FOR THIS ISSUE BEING ADDRESSED?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299511January 12, 2010
SEATS
I WAS DRIVING MY 2003 NISSAN MURANO, WHEN ALL AT ONCE MY DRIVER'S SEAT BRACKET BROKE FROM UNDERNEATH. NOW I HAVE A ROCKING CHAIR DRIVERS SEAT - NO CONTROL. I CONTACTED MY DEALERSHIP AND NISSAN ( I HAD ONLY MADE ONE PAYMENT ON THE CAR) 1000.00 -2,000.00 REPLACEMENT SEAT THEY WILL NOT REPAIR DUE TO SAFETY ISSUES. OK NOW THE PROBLEM SEEM TO BE IN THE MANUFACTURING OF THE SEAT. WILL YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299514January 12, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WAS NOT WELDED TO THE FRAME. THE DEALER STATED THAT THE FRAME AROUND THE DRIVER SIDE SEAT WAS BROKEN. THE DEALER INFORMED THE CONTACT THAT THE ESTIMATED REPAIR WAS $1200. THE MANUFACTURER HAS NOT ISSUED A RECALL; ALTHOUGH, THE CONTACT HAS VIEWED SEVERAL COMPLAINTS. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE DRIVER SIDE SEAT COULD SEPARATE FROM THE FRAME IF A CRASH OCCURRED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298958January 11, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE VISOR WOULD FALL DOWN AT RANDOM WITHOUT WARNING. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VISOR WAS NOT COVERED BY THE WARRANTY; HOWEVER, THE VISOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. HE HAD NOT CONSULTED THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. UPDATED 01/20/10 *BF UPDATED 01/22/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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