Nissan Murano Complaints

5,967 consumer complaints on file.

#10313211February 24, 2010
UNKNOWN OR OTHER
2010 NISSAN MURANO SEAT PROBLEMS. *BF THE CONSUMER STATED THE VEHICLE DID NO COME EQUIPPED WITH A FRONT PASSENGER LUMBAR SUPPORT. TO COMPENSATE, THE CONSUMER HAD TO USE A LUMBAR BACK SUPPORT MADE OF FOAM RUBBER. THE BACK SUPPORT FITS BETWEEN HIS BACK AND THE BACK OF THE FRONT SEAT. THE CONSUMER STATED THE AIR BAG SYSTEM RECOGNIZED THE BACK SUPPORT AS A CHILD RESTRAINT SEAT AND THEREFORE DEACTIVATED THE FRONT SEAT AIR BAG AND ACTIVATED THE WARNING LIGHT. THE DEALER INFORMED THE CONSUMER THE BACK SUPPORT WAS AN UNAUTHORIZED OBJECT AND WAS THE CAUSE OF THE AIR BAG DEACTIVATION. THE DEALER REFUSED RESPONSIBILITY AND ADVISED THE CONSUMER TO READ THE MANUAL. THE NISSAN MANUAL ADVISED AGAINST PLACING ADDITIONAL OBJECTS ON THE SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312956February 23, 2010
ELECTRICAL SYSTEM
CAR WOULD NOT RESTART. ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. CAR TOWED TO DEALER AND THEY COULDN'T FIND ANY ISSUE. HAS HAPPENED FOUR MORE TIMES. FOUND THAT THE ISSUE IS RELATED TO THE BRAKE PEDAL INTERLOCK WHICH SHUTS DOWN THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313292February 23, 2010
SEATS
2003 NISSAN MURANO. DRIVER'S SEAT SQUEAKED FROM TIME TO TIME SINCE 2005. IT HAS BEEN SEEN AT A DEALERSHIP ON SEVERAL OCCASIONS, BUT ALWAYS REFERRED AS NORMAL WEAR AND TEAR. SOME ADDED LUBRICATION TO STOP IT FROM MAKING NOISE AND IT STOPPED FOR A TIME. IN AUGUST OF 2009 I MOVED TO VIRGINIA FROM FLORIDA. THE ROADS IN VA HAVE FAR MORE CURVES AND HILLS THAN THOSE IN FL. TODAY THE SEAT BACK FELL BACKWARDS AS I WAS DRIVING. I PULLED OVER AND NOTICED THAT THE LOWER SUPPORT BRACKET, JUST ABOVE THE SEAT TRACK, FOR THE SEAT HAD SPLIT IN HALF. I CALLED MY LOCAL DEALER AND WAS TOLD I HAD TO MAKE AN APPOINTMENT TO LOOK IT OVER. ONLINE I WAS QUICKLY ABLE TO FIND MANY WEBSITES SPEAKING OF SIMILAR INCIDENTS AND SOME HAD THE EXACT OUTCOME AS THAT OF MY SEAT. I ALSO NOTED NHTSA ACTION NUMBER PE08065. I WAS EXTREMELY DISAPPOINTED IN MY CAR, WHICH UPTO THIS POINT I HAD FULL CONFIDENCE IN. I DON'T THINK I WILL BE RECOMMENDING THIS CAR OR ANY OTHER NISSAN FOR THAT MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313434February 23, 2010
LATCHES/LOCKS/LINKAGES
OUR DRIVER AND LEFT REAR PASSENGER DOOR ACTUATOR RANDOMLY DOES NOT WORK. IT WILL NOT UNLOCK WITH THE INTELLIGENT KEY, NOR THE KEY FOB, NOR IF WE PUSH THE UNLOCK BUTTON - WE HAVE TO MANUALLY UNLOCK IT AT TIMES. WE BELIEVE THIS TO BE A SAFETY ISSUE AND ARE REQUESTING A RECALL TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313452February 23, 2010
SEATS
I HAVE A 2006 NISSAN MURANO. I WAS DRIVING DOWN THE ROAD, AND THE DRIVER SEAT MADE A SNAP SOUND, AND SUDDENLY LEANED TO ONE SIDE. IT TOOK ME A FEW SECONDS TO REALIZE WHAT HAD HAPPENED, AND GET CONTROL OF THE CAR. I HAVE CHECKED WITH NISSAN, AND THEY ARE TELLING ME IT IS GOING TO COST $1,000.00 TO FIX THE SEAT, AND THAT THIS IS A RECURRING PROBLEM WITH THESE CARS. THIS SEEMS TO BE A SAFETY ISSUE TO ME AND A RECALL HAS BEEN ISSUED. I HAVE CONTACTED NISSAN CORPORATE WITH THIS ISSUE AS WELL, AND HAVE RECEIVED NO RESPONSE. I HAVE ALSO DONE ONLINE RESEARCH, AND THIS SEEMS TO BE A PROBLEM WITH MULTIPLE YEARS OF THESE MURANOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312722February 22, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2006 MURANO IS DEFECTIVE AND NISSAN'S GOLD EXTENDED WARRANTY AND NISSAN CORP IS CLAIMING THIS SHOULDN'T BE COVERED. THIS IS CLEARLY A DEFECTIVE MECHANICAL PROBLEM WITH THE VISOR WHICH SHOULD BE COVERED; CONSIDERING IT BLOCKS THE DRIVERS VIEW WHILE DRIVING WHEN IT ABRUPTLY COMES DOWN NISSAN SHOULD TAKE GREAT CARE IN TAKING CARE OF THIS ISSUE. THIS IS SOMETHING I'VE COMPLAINED ABOUT SINCE 2008 WHEN IT STARTED WITH A SMALL RATTLING SOUND COMING FROM THE MECHANISM BUT THE DEALERSHIP REFUSED TO ADMIT THE PROBLEM WAS THE VISOR AND TRIED TO POINT TO THE PLASTIC CLIP HOLDING THE VISOR IN PLACE. IT WOULD TRAGIC FOR SOMEONE TO EXPERIENCE AND ACCIDENT FOR THIS PROBLEM AND IT WOULD BE GREAT IF SOMEONE WOULD PUT THIS ISSUE UNDER REVIEW AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312788February 22, 2010
SEATS
DRIVER'S SIDE SEAT BROKE WHILE DRIVER WAS OPERATING VEHICLE. THERE WAS NO TRAUMA TO THE VEHICLE, IT HAS NEVER BEEN IN AN ACCIDENT. ONE MOMENT IT WAS FINE, THE NEXT I HEARD A POP AND THEN A CRACKING SOUND. THE BACK OF THE SEAT LISTED HEAVILY ON THE LEFT SIDE, THE BOTTOM WAS NO LONGER SECURED. IT MADE STEERING THE CAR VERY DIFFICULT AND VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10312912February 22, 2010
POWER TRAIN
FAILURE TO NAVIGATE A HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312509February 21, 2010
VISIBILITY
THE DRIVER SIDE VISOR OF MY NISSAN MURANO KEEPS FALLING DOWN WHILE WE'RE DRIVING. IT BLOCKS THE VIEW SUDDENLY AND IS A MAJOR SAFETY DANGER. NISSAN IS REFUSING TO SUPPORT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312369February 20, 2010
AIR BAGS, AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, SEAT BELTS
SRS RESTRAINT SYSTEM INDICATOR CAME ON IN 4TH QUARTER 2009 AND WAS REFERRED TO FITZGERALD AUTO IN CHAMBERSBURG PA. NO RESOLUTION WAS DETERMINED AND DEALER RESET FAULT INDICATOR . RECENT 1ST QUARTER 2010: INDICATOR CAME ON AGAIN AND HAVE SET ANOTHER APPOINTMENT WITH SAME NISSAN DEALER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311951February 19, 2010
SERVICE BRAKES, HYDRAULIC
ON A VERY FOGGY MORNING, WAS DOING ABOUT 45 M.P.H.,REALIZED I WAS COMING UP ON A STOP SIGN IN MY 2006 MURANO. I STEPPED ON THE BRAKES, LIKE USUAL AND NOTHING HAPPENED. I SLAMMED ON THE BRAKES, AFTER NORMAL PRESSURE DIDN'T WORK. MY CAR FAILED TO STOP AFTER I PUSHED THE BRAKE PEDAL AS HARD AND FAST AS I COULD. I SLID I THINK THE BRAKES LOCKED. I SKIDDED THROUGH A STOP SIGN, RESULTING IN BEING HIT BY ANOTHER CAR. MY CAR WAS TOTALED. THE OTHER DRIVER'S CAR WAS MOST LIKELY DESTROYED, ALSO. MAYBE, I IMAGINED IT, BUT IT FELT LIKE MY CAR SPED UP, IN ADDITION TO THE BRAKES FAILING. I HAVE WHIPLASH INJURIES AND GOT BADLY BRUISED. I AM LUCKY TO BE ALIVE. I HAVE (OR HAD) AN EXCELLENT DRIVING RECORD. TWO DAYS BEFORE THIS HAPPENED, I WAS COMING TO A STOP SIGN AND THE BRAKES FELT LIKE THEY MIGHT BE FADING. THERE WAS NO SCRUBBING NOISE, OR THE HIGH PITCHED WHINE WORN- OUT BRAKES HAVE. THE CAR HAD A LITTLE OVER 54000 MILES ON IT , AND WAS "MY BABY", SO I TOOK GOOD CARE OF IT. ANOTHER REASON IT WAS WELL-MAINTAINED. I HAVE 12 INCH RODS IN MY SPINE, AND DEPEND ON MY VEHICLE TO PROTECT ME. YES, THE AIRBAGS, ETC. WORKED, BUT I BELIEVE THE BRAKES FAILED, CAUSING THE WRECK. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10312188February 19, 2010
SUSPENSION:FRONT
2004 NISSAN MURANO- REPLACED LEFT FRONT WHEEL BEARING HUB ASSEMBLY AT 64,000 MILES I FEEL THAT IS PREMATURE!! ALSO HAVING PROBLEMS WITH SEAT MOVING/ROCKING!! SCARY!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311675February 18, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR DOES NOT STAY IN A STATIC POSITION. VISOR CAN EITHER BE LOCKED UPRIGHT, OR IF UNLOCKED AND IN USE, FALLS STRAIGHT DOWN BLOCKING THE VIEW OF THE ROAD. THE VISOR FALLS EVERY TIME I USE IT, AND I CAN NOT GET IT TO STAY PUT. I WAS TOLD THE VISOR WAS OUTSIDE OF MY WARRANTY AND WOULD COST APPROXIMATELY $400 TO REPLACE. I SEE SEVERAL OTHER COMPLAINTS ONLINE ABOUT THE EXACT SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311388February 17, 2010
LATCHES/LOCKS/LINKAGES
2004 NISSAN MURANO DRIVERS DOOR LOCK DOES NOT OPERATE. IT ONLY OPERATES MANUALLY, THE KEY REMOTE WILL NOT OPERATE THE LOCK, NOR WILL THE BUTTON INSIDE OF THE CAR. THE ONLY WAY TO LOCK OR UNLOCK THE CAR IS MANUALLY WITH THE KEY FROM THE OUTSIDE OR WITH THE LATCH ON THE INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311411February 17, 2010
VISIBILITY
THE DRIVER SIDE SUN VISOR ON MY 2006 NISSAN MURANO IS DEFECTIVE AND IS NO LONGER COVERED UNDER THE MANUFACTURER WARRANTY. IT HAS NOT BEEN OVERUSED, HOWEVER, THE VISOR FALLS ABRUPTLY AT VARIOUS TIMES WHILE DRIVING BLOCKING THE DRIVER'S VISION MOMENTARILY. IT HAS NOT CAUSED AN ACCIDENT, HOWEVER, DRIVING WITH IT AS IT IS CAN POSSIBLY CAUSE AN ACCIDENT DURING THAT MOMENT OF OBSTRUCTED VISION WHILE DRIVING ON A HIGHWAY, ESPECIALLY AT NIGHT TIME. THE DEALER OR THE EXTENDED WARRANTY FOR MY VEHICLE DOES NOT COVER THIS COST AND THE REPLACEMENT COST IS RIDICULOUSLY EXPENSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310764February 16, 2010
LATCHES/LOCKS/LINKAGES
II HAVE A 2003 NISSAN MURANO AND THE DOORS LOCK AND NISSAN SAYS IT DOES NOT KNOW OF ANY DEFECTS,TO REPAIR THIS I HAVE READ OVER 300 COMPLAINTS ABOUT THIS ,CAN YOU DO ANYTHING TO HAVE A RECALL AND HAVE THIS TAKEN CARE OF,I WAS STRANDED ON THE N.J.TURN PIKE WITH MY 4 GRAND CHILDREN FOR 6HRS TO GET HELP ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310850February 16, 2010
POWER TRAIN
I PURCHASED A NISSAN MURANO NEW IN 2003. SINCE NEW IT HAS HAD A PROBLEM WITH THROTTLE RESPONSE LAG. I WILL BE IN TRAFFIC OR SITTING AT A LIGHT AND WHEN I PRESS THE THROTTLE TO ACCELERATE THE CAR RESPONDS VERY SLOWLY. I HAVE NEARLY BEEN HIT AT INTERSECTIONS WHERE I AM TURNING. THE DEALER REPLACED THE THROTTLE BODY AT MY EXPENSE . THIS WAS NO HELP. THE DEALER THEN WANTED TO REPLACE A VALVE IN THE TRANSMISSION AT MY EXPENSE( $2600). I ASKED IF OTHER OWNERS HAD REPORTED SIMILAR PROBLEMS TO NISSAN AND THE ANSWER FROM THE DEALER WAS THAT NO ONE HAD EVER REPORTED THIS PROBLEM. THIS IS DANGEROUS AND NISSAN SEEMS TO IGNORE THE OWNER COMPLAINTS. I GUESS SOMEONE NEEDS TO GET KILLED TO GET THEIR ATTENTION. THIS HAPPENS REGULARLY AND REPEATEDLY SINCE NEW IN 2003. IT'S STILL HAPPENING TODAY, IN 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310490February 15, 2010
ELECTRICAL SYSTEM
1. ON 4 OR 5 OCCASIONS VEHICLE WOULD NOT CRANK 2. BLUETOOTH DISCONNECTED 4 OR 5 TIMES 3. AIR CONDITIONER WOULD NOT COOL 4. ON 2 OCCASIONS THE LIGHTS CAME ON WITHOUT ANY CONTROLS BEING DEPRESSED 5, ON 1 OCCASION THE VEHICLE WOULD NOT CRANK AND HAD TO BE CRANKED USING BATTERY CABLES 6. BEEPERS GO OFF WHEN THEY ARE NOT SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310571February 15, 2010
STEERING
HIGH PRESSURE HYDRAULIC LINE ASSOCIATED WITH POWER STEERING PUMP IS LEAKING. SHORTLY AFTER BUYING THE VEHICLE USED FROM A DEALER A NOISE UNDER THE HOOD BEGAN. I COULD NOT DIAGNOSE IN THE DRIVEWAY AND TOOK IT TO THE DEALER WHO TOLD ME THAT THE HIGH PRESSURE LINE TO THE POWER STEERING PUMP WAS LEAKING AT A FITTING. HE QUOTED THE REPAIR PRICE TO BE SEVERAL HUNDRED DOLLARS. I FILLED THE POWER STEERING RESERVOIR AND THE NOISE WENT AWAY. I HAVE FOUND NUMEROUS OTHER COMPLAINTS OF THIS TYPE ONLINE THROUGH NISSAN FORUMS AND THROUGH AUTO FAULT AWARENESS WEBSITES. PART NUMBER 49720-CB60A. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308937February 12, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO - MECHANISMS CONTROLLING THE DOORS DO NOT FUNCTION PROPERLY. I CANNOT EVEN OPEN THE DOOR MANUALLY, IT DOES NOT WORK. THE TRUNK IS ALSO BROKEN, I CANNOT OPEN THIS EITHER. THIS IS DEFINITELY A SAFETY ISSUE. IF I HAVE A FLAT TIRE, I CANNOT GET TO THE SPARE TIRE BECAUSE I CANNOT OPEN THE TRUNK. MY BROTHER HAS THE SAME CAR AND MODEL/YEAR, HIS CAR LOCKS HAS THE SAME PROBLEM. MY COWORKER HAS A 2004 AND HER LOCKS DOES NOT WORK EITHER. I WAS INFORMED BY MY MECHANIC THAT NISSAN KNOWS ABOUT THIS BUT WILL NOT ADDRESS THE ISSUE. OFTEN TIMES, THE DOOR FAILURES HAPPEN AFTER THE WARRANTY EXPIRES; THEREFORE THE OWNERS HAVE TO PAY OUT OF POCKET FOR THE EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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