Nissan Murano Complaints

5,967 consumer complaints on file.

#10368772November 27, 2010
POWER TRAIN
A WELL MAINTAINED NISSAN MURANO OF 7 YEARS STARTED MAKING LOUD THUMPING NOISES AFTER LESS THAN 78K MILES. OUR MECHANIC SUSPECTED TRANSMISSION RELATED ISSUES, WHICH OCCUR FREQUENTLY ON MURANO AND ADVISED TO TAKE THE VEHICLE TO THE NISSAN DEALERSHIP. NISSAN MECHANICS PINPOINTED A FAULTY TRANSFER CASE TO BE THE CAUSE OF THE NOISE. FURTHERMORE NISSAN INDICATED THAT IT WOULD BE TOO DANGEROUS TO DRIVE THE VEHICLE DUE TO THE FACT THAT IF THE TRANSFER CASE FAILED COMPLETELY DURING DRIVING, IT WOULD CAUSE THE VEHICLE TO COME TO AN IMMEDIATE HALT, WHICH IF DRIVING ON THE HIGHWAY COULD CAUSE A SERIOUS HAZARD. SINCE THE TRANSFER CASE FAILURE WAS IMMINENT, IT HAD TO BE REPLACED AT A COST OF $2650. FURTHER INVESTIGATION ON THE INTERNET INDICATES THAT TRANSFER CASE FAILURE IN MURANO IS COMMON, HOWEVER NISSAN HAS FAILED TO ADDRESS THE ISSUE AND THE POTENTIAL HAZARDS IT MAY CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367877November 26, 2010
SEATS
TL*THE CONTACT OWNS 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 28 MPH THE DRIVERS SEAT STARTED SQUEAKING FOLLOWED BY A LOUD POPPING SOUND. THE CONTACT PULLED OVER AND CHECKED UNDERNEATH THE SEAT AND NOTICED THAT THE DRIVERS SEAT WAS BROKEN. THE SEAT LEANED TOWARDS THE DRIVERS DOOR AND THERE WAS NO SUPPORT ON THE LEFT SIDE OF THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WELDING ON THE BASE OF THE SEAT WAS BROKEN AND QUOTED HER THE REPAIR COST. THE CONTACT NOTIFIED NISSAN AND SHE WAS EXPECTING A RETURN CALL FROM THEM. THE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367815November 24, 2010
SEATS
2005 NISSAN MURANO DRIVER SEAT FRAME HAS BROKE IN THE LEFT REAR CORNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368751November 24, 2010
SEATS
WHILE TEMPORARILY STOPPED, THERE WAS A LOUD POP FROM UNDER THE DRIVER'S SEAT AND THE LEFT SIDE OF THE DRIVER'S SEAT DROPPED WITH THE DRIVER STILL SEATED IN IT. THE SEAT IS NOW LOOSE AND ROCKS BACK A FORTH AS THE SEAT SUPPORT FRAME ATTACHING THE SEAT TO THE FLOOR HAS BROKEN. WE ARE 1,700 MILES FROM HOME AND ARE FACED WITH A LONG DRIVE HOME WITH A DANGEROUSLY LOOSE AND PARTIALLY DETACHED SEAT. WE HAD BEEN DRIVING ON VERY SMOOTH ROADS IN A NORMAL MANNER AND NOTHING HAS OCCURRED THAT MIGHT CAUSE THE FAILURE OF A SEAT SUPPORT SYSTEM. IN SEVERAL MILLION MILES OF DRIVING, THIS IS THE FIRST SEAT SUPPORT FAILURE I'VE EVER WITNESSED, BUT A QUICK SEARCH ON THE INTERNET INDICATES THIS IS AN ALL TOO COMMON FAILURE FOR THIS PARTICULAR MAKE, MODEL AND YEAR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367285November 23, 2010
SEATS
2003 NISSAN MURANO - DRIVERS SEAT FRAME BROKE WHILE DRIVING, TURN A CORNER - ALMOST LOST CONTROL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367278November 23, 2010
SEATS
DRIVING A NISSAN 2006 MURANO AND HEAR A LOUD PING FROM UNDERNEATH THE DRIVERS SEAT. SUDDENLY THE SEAT IS TILTING TOWARDS THE DOOR AND FEELS UNSTABLE. THE SEAT NOW MOVES WHILE DRIVING. CAR HAS ABOUT 90K MILES ON IT WHEN IT HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367096November 22, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE POWER WINDOWS DID NOT HAVE A SAFETY RELEASE/STOP. HE STATED THAT IF ANY BODY PARTS WERE OUT THE WINDOW, THE WINDOWS WOULD NOT GO BACK DOWN IF THEY EXPERIENCED RESISTANCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 30,000. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366840November 19, 2010
VISIBILITY
DEAR SIR, WE OWN A 2004 NISSAN MURANO THAT WE BOUGHT NEW IN MAY OF 2004. THE VEHICLE HAS PERFORMED GREAT OVER THE YEARS; HOWEVER, WE DO HAVE ONE VERY IMPORTANT SAFETY ISSUE WITH THE NISSAN MURANO WHICH IS THE DRIVER'S SIDE SUN VISOR. AS YOU ARE DRIVING, THE SUNVISOR WILL DROP DOWN BLOCKING THE VIEW OF THE ROADWAY. THIS IS THE THIRD TIME THE PART HAS BECOME DEFECTIVE. THE FIRST TIME, THE VEHICLE WAS UNDER WARRANT; THE SECOND TIME, WE PAID FOR THE NEW SUNVISOR; AND NOW, THE PROBLEM HAS RETURNED. WE HAVE CONTACTED NISSAN CONCERNING THE DEFECTIVE SUNVISOR AND WE ARE CURRENTLY AWAITING THEIR RESPONSE. I HAVE ALSO SPOKEN WITH ANOTHER NISSAN MURANO OWNER WHO STATED THAT SHE HAS EXPERIENCED THE SAME PROBLEM. ALSO, I RAN AN INTERNET SEARCH FOR "PROBLEMS WITH A NISSAN MURANO SUNVISOR" AND DISCOVERED NUMEROUS BLOGS SUBMITTED BY INDIVIDUALS WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM WITH THEIR NISSAN MURANOS. I STRONGLY FEEL THAT THIS ISSUE NEEDS TO BE INVESTIGATED BEFORE SOMEONE IS VERY SERIOUSLY INJURED OR PERHAPS KILLED BECAUSE THEY WERE UNABLE TO SEE THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366901November 19, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT AFTER DRIVING APPROXIMATELY 55 MPH THE GEARS FAILED TO SHIFT. THE VEHICLE WOULD NOT ACCELERATE OR MOVE FORWARD WHEN THE GAS PEDAL WAS APPLIED. WHEN THE CONTACT TURNED THE VEHICLE OFF AND IMMEDIATELY TURNED IT BACK ON HE WAS ABLE TO CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366730November 18, 2010
SEATS
NISSAN 2003 MURANO-DRIVER SEAT IS ROCKING SIDE TO SIDE WHEN DRIVING. SEAT IS MAKING LOUD CREAKING SOUND WHEN DRIVING. ESPECIALLY NOISY WHEN MAKING TURNS OR COMING TO A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366773November 18, 2010
SEATS
THE DRIVERS SEAT LEFT ATTACHMENT BRACKET FAILED IN THE BENT PORTION OF THE BRACKET. THE SEAT IS UNSTABLE. THE SEAT POSITIONING SYSTEM IS STILL OPERABLE. IN AN ACCIDENT, THE SEAT WOULD NOT BE RESTRAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366533November 17, 2010
VISIBILITY
DRIVER SIDE SUN VISOR DOES NOT STAY IN PLACE. NOTHING LED UP TO THIS. ONE DAY IT WENT FROM WORKING PERFECTLY TO FALLING DOWN FOR NO REASON. IT OCCURS FREQUENTLY AND REDUCES MY FIELD OF VISION. I HAVE NOT YET HAD IT REPLACED BUT UNDERSTAND THE COST IS OVER $300. AFTER DOING AN INTERNET SEARCH HAVE DISCOVERED THAT THIS IS A WELL KNOWN DEFECT THAT NISSAN HAS DONE NOTHING TO REMEDIATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366534November 17, 2010
SEATS
THE DRIVER'S SEAT HAS SOMEHOW SEPARATED FROM ITS ATTACHMENT ON THE FLOOR. WHEN THE SEAT IS RAISED FOR A SHORT DRIVER IT IS BECOMES CLEAR THAT THE LEFT SIDE OF THE SIDE ISN'T ATTACHED TO ANYTHING! ONE CAN ROCK IT FROM SIDE TO SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366536November 17, 2010
VISIBILITY
BOTH PASSENGER AND DRIVE SUN VISORS WILL NOT STAY UP, RESULTING IN OBSTRUCTED VISION WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366569November 17, 2010
SEATS
THE DRIVER'S SEAT IS LOOSE TILTS BACK AND TO THE LEFT WHEN I SIT IN IT. TOOK IT IN AND WAS TOLD THAT IT WAS A BROKEN "LIFT ASSEMBLY". THE REPAIRS WOULD COST $1200. THIS IS A SEVERE SAFETY ISSUE, THAT SHOULD NEVER HAPPEN. MY MURANO HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS 52,888. WHEN I CALLED NISSAN THEY SAID SHE HAD NEVER HEARD OF IT?!?!?! SURE.... THERE ARE OVER 135 COMPLAINTS ON HERE, AND MANY OF THEM HAD NEARLY HAD ACCIDENTS. WHAT DOES IT TAKE FOR NISSAN TO STEP-UP AND TAKE ACTION FOR THEIR POOR ENGINEERING?!? RIDICULOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366578November 17, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2007 NISSAN MURANO SL WITH ABOUT 52,000 MILES AND WHEN I REPLACED ALL 4 TIRES, A SLOW AIR LEAK DEVELOPED WHERE THE TIRE PRESSURE MONITOR (TPM) SEALS AGAINST THE INSIDE OF THE WHEEL. THE TPM WAS NEVER MOVED OR REPLACED WHEN THE NEW TIRES WERE MOUNTED. THE TIRE PRESSURE READ FROM BOTH THE DASHBOARD AND A HAND HELD DEVICE READS ABOUT 19 PSI WHEN IT SHOULD BE ABOUT 35 PSI. IT TAKES ABOUT 2 WEEKS TO BE REDUCED. THE INSIDE SEAL ON THE TPS IS REPLACEABLE HOWEVER THE TPS NUT ON THE OUTSIDE OF THE WHEEL THAT MUST BE REMOVED IS SEIZED AND BEING ALUMINUM, ITS THREADS ARE EASILY STRIPPED. IN CONCLUSION, TO FIX THE AIR LEAK, I HAVE TO PURCHASE A NEW TPS AT ABOUT $100 EACH. WITH ONLY 52,000 MILES, THE TPS SEAL AND THREADS SHOULD NOT BE HAVING THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365934November 16, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO. FRONT DRIVER SIDE DOOR WILL NOT LOCK OR UNLOCK WITH KEYLESS ENTRY, OUTSIDE ELECTRONIC DOOR BUTTON, OR MOST IMPORTANTLY, THE MANUAL LOCK INSIDE THE CAR. ONLY WAY TO LOCK DOOR IS WITH KEY. SO TO LOCK DOOR ONCE IN CAR, MUST OPEN WINDOW, AWKWARDLY INSERT KEY INTO OUTSIDE DOOR KEYHOLE WHILE INSIDE CAR, AND THEN TWIST KEY. IN CASE OF ACCIDENT OR EMERGENCY, CANNOT UNLOCK THE FRONT DOOR DRIVER SIDE WITHOUT USING KEY FROM THE INSIDE, WHICH MAY BE IMPOSSIBLE DEPENDING ON CONDITIONS OF EMERGENCY OR ACCIDENT. ACCORDING TO MANY HUNDREDS OF COMPLAINTS ON INTERNET, DEALERS WANT FROM $500 TO $600 TO REPAIR EVEN TO FIX THE MANUAL LOCKING PROCESS FOR THE DOOR. THIS AMOUNT IS PROHIBITIVE FORM MANY PEOPLE FOR WHAT SHOULD BE A SIMPLE FIX OF LESS THAN A HUNDRED DOLLARS FOR AT LEAST THE MANUAL LOCKING PROCESS. THE ELECTRONIC LOCKING SYSTEM IS A LUXURY ITEM, BUT THE MANUAL LOCKING SYSTEM IS BEING HELD HOSTAGE BY THE DEALERS AND IN MY OPINION, PRESENTS A HUGE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366408November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED REGARDING THE TRANSMISSION FAILURE WHICH THERE WERE NO RESOLUTIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366412November 16, 2010
ELECTRICAL SYSTEM
2003 NISSAN MURANO CAMSHAFT SENSOR FAILED, CAUSING VEHICLE TO STALL IN TRAFFIC ON FREEWAY. OCCURS REGULARLY WHEN VEHICLE HAS BEEN IN TRAFFIC. SOMETIMES VEHICLE STALLS AND CATCHES ITSELF; OTHER TIMES, IT STALLS AND HAS POWER FAILURE. VEHICLE TAKEN TO NISSAN MURANO DEALER (SANTA MONICA) AND TOLD THAT 2003 RECALL FOR EXACT PROBLEM DOES NOT APPLY TO AWD MODELS. ASKING $600 FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366432November 16, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MAKE - 2005 NISSAN MODEL MURANO COMPONENT * DOOR LOCK * COMPONENT -- PART OR SYSTEM OF CONCERN - STOPPED WORKING ABOUT 5 MONTHS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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