Nissan Murano Complaints

5,967 consumer complaints on file.

#10372058December 22, 2010
SEATS
1. WE OWN A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 45 MPH, WE HEARD A "CRACK" SOUND IN THE CAR. IT WAS IMMEDIATELY EVIDENT THAT THE SEAT'S BACK WAS ABLE TO MOVE IN A MANNER THAT IS NOT NORMAL. IT WAS ABLE TO SHIFT/TWIST TO THE SIDE RATHER THAN BE STABLE IN A FRONT-FACING POSITION. THIS OCCURRED WITH A VEHICLE THAT WAS ONLY DRIVEN UNDER NORMAL SUBURBAN CONDITIONS (NOT USED OFF ROAD OR IN EXTREME SITUATIONS) AND WITH APPROXIMATELY 55,000 MILES. THERE WERE NO SPECIAL CIRCUMSTANCES OR UNUSUAL DRIVING, JARRING, OR TRAUMA TO THE VEHICLE OR ITS SEAT IN THE DAYS, MONTHS, AND YEARS LEADING UP TO THIS FAILURE. 2. A METAL SEAT BRACKET (SEAT LIFT FRAME ASSEMBLY) IN THE FRONT DRIVER'S SEAT BROKE ON 12/20/2010. THIS HAS A CONSEQUENCE OF THE FRONT SEAT BEING ABLE TO MOVE ABOUT INCLUDING ROCKING, SHIFTING, AND TWISTING WHILE DRIVING, AND IS ESPECIALLY UNSTABLE DURING TURNS OR ON A BUMPIER SURFACE. EVEN WITH A SEATBELT ON, THERE IS A SERIOUS INSTABILITY TO THE SEAT. WHILE WE HAVE NOT EXPERIENCED A CRASH THAT CAUSED INJURY, FROM THIS, WE STRONGLY FEEL THE POTENTIAL FOR THERE TO BE SERIOUS INJURY OR DEATH BECAUSE THE SEAT IS NOT STABILIZED EXISTS. IN REVIEWING MESSAGE BOARDS FROM OTHER OWNERS OF MURANOS (SEE HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/NISSAN/MURANO/SEAT FOR EXAMPLE), THIS FAILURE EXISTS IN MULTIPLE MODEL YEARS (NOTED FROM 2004 ON) AND APPEAR TO IMPACT HUNDREDS, IF NOT THOUSANDS OF MURANO OWNERS. 3. NISSAN REQUIRES THE SEAT TO BE REPLACED AT A COST OF $1000 - $1200 TO THE CONSUMER. THEY DO NOT CONSIDER THIS A SAFETY ISSUE AND THUS DO NOT COVER THIS UNDER RECALL. WE ARE CURRENTLY AWAITING THE REPAIR FROM THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372140December 22, 2010
SEATS
2006 NISSAN MURANO, BROKEN DRIVER'S SEAT FRAME. FAILED WHILE DRIVING, TURNING AT AN INTERSECTION. TEMPORARILY LOST CONTROL OF THE VEHICLE AND ALMOST HIT AN ONCOMING CAR. THE SEAT FRAME REPAIR COST AT THE DEALER IS NEARLY $1,400. NISSAN HAS REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE FOR THE REPAIR CITING IT NOT BEING THE SAFETY HAZARD AND THAT THE VEHICLE'S WARRANTY HAD EXPIRED. THIS IS A PART THAT SHOULD NEVER BREAK ON A VEHICLE, LET ALONE A VEHICLE THAT IS ONLY 4 YEARS OLD. I AM SERIOUSLY CONCERNED ABOUT THE ABILITY OF THE SEAT TO MAINTAIN ITS STRUCTURAL INTEGRITY IN THE EVENT OF AN ACCIDENT. DUE TO THE SAFETY CONCERN THAT I HAVE WITH THIS SEAT AND WHAT COULD POTENTIALLY HAPPEN IN AN ACCIDENT, I WILL BE SELLING IT WHEN I HAVE IT PAID FOR IN A FEW SHORT MONTHS AND WILL NOT PURCHASE ANOTHER ONE. NISSAN'S HANDLING OF THIS ISSUE HAS COST THEM MY FUTURE BUSINESS. I DID SOME INTERNET RESEARCH ON THIS ISSUE WHICH LED ME TO THIS SITE AS WELL AS UNCOVERED A HOST OF THE VERY SAME ISSUE WITH OTHER MURANOS. IT APPEARS TO BE A SYSTEMATIC PROBLEM WITH MURANOS OF THIS VINTAGE. NISSAN DOES NOT AGREE THAT THIS IS A SAFETY CONCERN. I DISAGREE WITH THEIR ASSESSMENT AS A SEAT COMING UNATTACHED FROM THE VEHICLE'S FRAME HAS THE POTENTIAL FOR SERIOUS INJURY. VIN NUMBER AVAILABLE UPON REQUEST.* TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371968December 21, 2010
ENGINE AND ENGINE COOLING
SEAL ON NISSAN MURANO 2007 WITH 77,000 MILES MALFUNCTIONED/EXPLODED CAUSING OIL TO LEAK DAMAGING THE TRANSFER CASE. BOTH MY MECHANIC AND THE SERVICE AREA OF THE DEALERSHIP MENTIONED THAT THEY HAD NOT SEEN ANYTHING LIKE THIS. DEALERSHIP CAME BACK WITH A QUOTE OF ABOUT $4,500; CAR IS NOT UNDER WARRANTY. I TOLD THEM NOT TO SERVICE IT AT THIS TIME; THAT WAS UNACCEPTABLE AND SHOULD NOT HAPPEN ON A 3 YEAR CAR DESPITE THE MILEAGE; NISSAN GUARANTEES 100,000. I TOOK MY CASE TO THE COOPERATE OFFICE IN TENNESSEE WHERE THEY SET UP FILE. VALERIE, THE REGIONAL SPECIALIST CONTACTED ME WITHIN ABOUT A WEEK AND EXPLAINED THAT SINCE IT WAS NO LONGER UNDER WARRANTY THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE COST. I EXPLAINED THAT WHETHER IT WAS UNDER WARRANTY OR NOT WAS NOT THE ISSUE; THE PROBLEM IS THAT NISSAN HAS KNOW ABOUT THIS FOR QUITE SOME TIME AND DECIDED NOT TO DO ANYTHING ABOUT IT; I.E. RECALL THE CAR. VALERIE WAS EXTREMELY RUDE AND UNPROFESSIONAL AND QUITE BELLIGERENT. AS I TRIED TO GET A MANAGER SHE WOULD NOT COOPERATE. I HAVE RETAINED A LAWYER AND I AM ALSO CONSIDERING FILING UNDER THE LEMON LAW. NISSAN KNEW ABOUT THE PROBLEM; HAS NO CONCERN OF THE SAFETY OF THEIR VEHICLE AND/OR THE CONSUMER. I WOULD APPRECIATE IT IF YOU WOULD RESEARCH. THERE ARE A NUMBER OF COMPLAINTS THAT I HAVE ALREADY FOUND RELATED TO THE TRANSFER CASE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371731December 20, 2010
SEATS
THE MOUNT UNDER THE LEFT SIDE OF THE DRIVER'S SEAT SUDDENLY BROKE AND DETACHED FROM THE FRAME. IT WAS EXTREMELY DIFFICULT TO DRIVE/OPERATE THE VEHICLE SINCE THE DRIVER'S SEAT WAS LEANING SEVERLY TO THE LEFT AND MOVING AROUND. IF THERE HAD BEEN AN ACCIDENT, THE SEAT WOULD HAVE MOST LIKELY BECOME COMPLETELY SEPERATED FROM THE CAR SINCE THERE WAS ONLY 1 BRACKET HOLDING IT ON INSTEAD OF 2.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371739December 20, 2010
VISIBILITY
I OWN A 2005 NISSAN MURANO AND HAVE UNCOVERED A VEHICLE DEFECT THAT IS A SAFETY HAZARD. THE SUN VISORS ARE A DEFECTIVE DESIGN AND KEEP FLIPPING COMPLETELY DOWN AND BLOCKING THE VIEW THROUGH THE WINDSHIELD. IN SOME OF THE MOST INOPPORTUNE TIMES, YOUR VISION GETS COMPLETELY BLOCKED UNTIL YOU FLIP IT BACK UP. THAT IS VERY DANGEROUS IN THE SNOW, RAIN, HEAVY TRAFFIC, OR AT NIGHT. SOMETIMES IT CAN DROP 2 - 3 TIMES A MINUTE. THIS IS A PROBLEM ON THOUSANDS OF 2003 TO 2007 MURANOS. REPLACING THE SUN VISOR IS PROHIBITIVELY EXPENSIVE AT $400 EACH AND SINCE THIS FLAW HAS NOT BEEN ADDRESSED AT ALL BY NISSAN, YOU ARE ONLY REPLACING A DEFECTIVE VISOR WITH A NEW ONE THAT WILL BECOME DEFECTIVE IN A COUPLE OF YEARS. I REPLACED MY DRIVER'S SIDE VISOR 2 YEARS AGO BECAUSE OF THIS DEFECT AND THE REPLACEMENT ONE IS NOW DROPPING AGAIN. NISSAN HAS A TSB TO REPLACE THE CLIP THAT HOLDS THE MIRROR SIDE OF THE VISOR BUT THAT DOES NOT ADDRESS THE ISSUE. THE PROBLEM IS A DEFECTIVE VISOR, NOT THE CLIP. THE VISOR SHAFT THAT INSERTS INTO THE CLIP LOOSENS INSIDE THE VISOR AND ROTATES, AND THAT IS THE DEFECT. THE WEIGHT OF THE VISOR EASILY OVERCOMES ANY FRICTION THE SHAFT HAS INSIDE THE VISOR AND DOWN IT COMES. NISSAN REFUSES TO DO ANYTHING ABOUT THIS SAFETY DEFECT. THEY WON'T COVER IT ON THE EXTENDED WARRANTEES. THERE SHOULD BE A SAFETY RECALL TO ADDRESS THIS SAFETY HAZARD. IS THERE ANYTHING THAT CAN BE DONE EXCEPT THROW $400 TO NISSAN EVERY 2 - 3 YEARS TO REPLACE EACH SINGLE VISOR WITH ANOTHER DEFECTIVE ONE? THE PASSENGER SIDE IS ALSO NOW DROPPING. NISSAN HAS RECENTLY RAISED THE PRICE CONSIDERABLY TO GOUGE AND CAPITALIZE ON THEIR POOR DESIGN. RIGHT NOW I HAVE THE VISOR TIE WRAPPED TO THE SIDE HANDLE AND THAT MAKES THE VISOR COMPLETELY USELESS. IF I REPLACE BOTH AGAIN, I WILL HAVE SPENT $1200 SO FAR ON VISORS TO ONLY EXPECT TO REPLACE THEM AGAIN IN 2012-2013. $1200 IS A RIDICULOUS PRICE FOR REPLACING DEFECTIVE VISORS WITH NEW DEFECTIVE ONES. PLEASE HELP IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371158December 18, 2010
SEATS
2006 NISSAN MURANO DRIVER'S SEAT BRACKET BROKE WHEN SITTING IN SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371162December 18, 2010
VISIBILITY
WITHOUT WARNING, THE DRIVER'S SIDE VISOR OF MY 2005 NISSAN MURANO DISCONNECTED AND BLOCKED MY VISION WHILE DRIVING. SINCE THEN IT DOES NOT STAY IN PLACE AND IS A CONSTANT DISTURBANCE WHILE DRIVING BECAUSE IT DOES NOT STAY IN PLACE. I WAS ADVISED THAT IT IS NOT COVERED ON MY EXTENDED WARRANTY. I DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS AN ONGOING PROBLEM WITH THIS MODEL CAR. IF YOU COMPLAIN ENOUGH, SOME DEALERS HAVE REPLACED IT FOR NO CHARGE. IN MY CASE I WAS GIVEN A QUOTE OF $320 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370861December 16, 2010
VISIBILITY
TL*THE CONTACT OWNS 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH THE SUN VISOR FELL DOWN ON ITS OWN MAKING IT DIFFICULT FOR THE DRIVER TO SEE THE ROAD. HE CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD HAVE TO REPLACE THE SUN VISOR. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370935December 16, 2010
ELECTRICAL SYSTEM
WE PURCHASED A NEW 2003 NISSAN MURANO WHEN THEY FIRST CAME OUT. OVER TIME WE NOTICED THAT THE CAR WOULD STALL ALMOST ALL THE TIME AFTER WE FIRST STARTED IT IN THE MORNING. WE DID NOT THINK MUCH ABOUT THIS AND JUST DEALT WITH IT AFTER TAKING IT TO OUR NISSAN DEALER WHO COULD NOT TELL US WHAT WAS WRONG. THIS WAS A FEW YEARS AGO. THREE DAYS AGO MY WIFE WAS DRIVING HOME FROM WORK AND THE CAR JUST DIED WHILE SHE WAS DRIVING AND THE SERVICE ENGINE LIGHT CAME ON. IMMEDIATLEY THE NEXT MORNING WE TOOK THE CAR TO OUR LOCAL CAR REPAIR SHOP IN PURCELLVILLE, VA TO HAVE THE CAR LOOKED AT. I DID NOT FEE COMFORTABLE TAKING THE CAR TO OUR NEAREST NISSAN DEALER 30 MILES AWAY GIVEN WHAT JUST HAPPENED. THE REPAIR SHOP CALLED AND SAID OUR CAR HAD A VOLUNTARY RECALL FOR CAMSHAFT POSITION SENSORS AND THEY WAS CAUSING THE PROBLEM. THEY PRINTED OUT THE RECALL AND TOLD ME TO CALL NISSAN TO HAVE THEM FIX THE PROBLEM INSTEAD OF HAVING TO PAY MY LOCAL REPAIR SHOP. I CALLED OUR NISSAN DEALERSHIP AND REPORTING MY PROBLEM AND THEY TOLD ME THE VIN OF MY CAR WAS NOT PART OF THE VOLUNTARY RECALL. I SAID IF I HAVE THE PROBLEM AND IT HAS BEEN VERIFIED WHY WOULD YOU NOT FIX IT-- ITS NOT SAFE! LONG STORY SHORT - I TOOK THE CAR TO A NISSAN DEALERSHIP AND THEY ALSO CONFIRMED THAT MY CAR HAS THE PROBLEM BUT THAT NISSAN WILL NOT FIX. I FIND THIS HORRIBLE AND NEED YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370557December 14, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DIPSTICK IS UNREADABLE, AS A RESULT I HAVE CHANGED MY OIL EVERY 1500MILES INSTEAD OF 3000, BECAUSE IF I WAIT TILL 3000 MILES THERE IS ONLY A QUART TO QUART AND HALF LEFT IN THE ENGINE, THIS HAS BEEN ONGOING SINCE I BOUGHT THE CAR BUT NEVER REPORTED, ALTHOUGH I DID TELL THE AUTODEALER REPAIR CENTER ABOUT IT AND GOT NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371405December 14, 2010
AIR BAGS, SEAT BELTS
UPON STARTING THE VEHICLE IT WAS NOTICED THE AIRBAG LIGHT WAS FLASHING ON THE CONSOLE. ON 12/8/2010 CONTACTED NISSAN DEALERSHIP, WRIGHT AUTOMOTIVE - WEXFORD, PA, AND SERVICE AGENT ADVISED THE EARLIEST THEY COULD SEE THE VEHICLE WAS12/13/2010 AND THAT THE AIRBAG WOULD NOT DEPLOY WHILE THE AIRBAG LIGHT WAS FLASHING. UPON TAKING VEHICLE TO DEALERSHIP SERVICE AGENT ADVISED HE HAS NOT SEEN THIS ISSUE IN THE 2 YEARS HE'S BEEN AT THE DEALERSHIP AND ADVISED THERE IS NO RECALL OR KNOWN TSB. SERVICE ORDER INDICATED A CODE OF B1054 WHICH MEANS 'DRIVERS SIDE AIR BAG OPEN'. THUS, THEY RECOMMENDED 'REPLACE SPIRAL CABLE' FOR A TOTAL COST OF $371.88. I PAID $69.95 DIAGNOSTIC FEE, $197 SPIRAL CABLE, AND $18.69 TAX AND PENDING PAYMENT OF $104.93 LABOR COST TO REPLACE PART. UPON RESEARCHING THIS ISSUE ON THE WEB THE FOLLOWING WAS UNCOVERED: SEVERAL MURANO OWNERS, CROSSING MODEL YEARS, HAVE EXPERIENCED THE SAME ISSUE AND TWO SUGGESTED SOLUTIONS. THE FIRST SOLUTION STATES TO PERFORM A RESET BY TURNING THE VEHICLE FROM 'OFF' TO 'ON' THREE TIMES WHILE COUNTING TO 5 DURING THE 'OFF' TIME. THIS SOLUTION WORKED FOR SEVERAL OWNERS. THE SECOND SOLUTION IDENTIFIED BY ONE OWNER SAID REPLACEMENT OF THE 'SEAT BELT PRE TENSIONER', WHICH WAS SUPPOSEDLY COVERED UNDER A RECALL FOR A 2005 MURANO, SOLVED THE IDENTIFIED ISSUE. WE CHOOSE TO PERFORM A SELF 'RESET' ON 12/13/2010 WHICH WAS SUBSEQUENT TO DEALERSHIP ANALYSIS PAYMENT OF $266.95 (DIAGNOSTIC FEE AND SPECIAL PART ORDER). UPON DISCUSSING THE 'RESET' WITH NISSAN SERVICE AGENT, HE SUGGESTED EITHER RETURN SPECIAL ORDER PART AND PAY RESTOCKING FEE OR KEEP THE PART SINCE HE BELIEVES THE LIGHT WILL BEGIN FLASHING AGAIN. SINCE PERFORMING THE 'RESET' THE FLASHING AIRBAG LIGHT HAS NOT RETURNED. NISSAN NEEDS TO DETERMINE IF THIS IS A SAFETY CONCERN AND ISSUE A RECALL OR IF THIS IS NOT A SAFETY ISSUE THEN NISSAN SHOULD DOCUMENT A TSB SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370345December 13, 2010
SEATS
THE DRIVER'S SEAT FRAME ON MY 2007 NISSAN MURANO IS BROKEN. THIS NEED TO BE A NISSAN RECALL WITH SO MANY PEOPLE EXPERIENCING THE SAME FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370452December 13, 2010
POWER TRAIN
REAR DIFFERENTIAL ON NISSAN MURANO WITH 87K MILES JUST BLEW UP AS WE WERE DRIVING ON THE HIGHWAY. THE CAR HAD BEEN TO A BODY SHOP FOR A NEW BUMPER, OIL CHANGE, AND NEW TIRES WITHIN THE LAST MONTH, AND NONE OF THESE EXPERTS NOTICED ANY ISSUES WITH LEAKING FLUID ETC. THE NISSAN SERVICE CENTER TOLD US THE FLUID WAS COMPLETELY GONE (WAY BEFORE IT EVER SHOULD HAVE BEEN AN ISSUE). THIS VEHICLE DOES NOT HAVE A HITCH AND HAS ONLY BEEN USED FOR URBAN/HIGHWAY USE. WHEN THE DIFFERENTIAL BLEW UP, IT DESTROYED BOTH REAR AXLES, WHICH COULD HAVE CAUSED US TO HAVE AN ACCIDENT. BEST CASE SCENARIO, IT ONLY COSTS US $4000 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370455December 13, 2010
VISIBILITY
DRIVER'S SIDE SUN VISOR ON 2004 NISSAN MURANO DROPS SUDDENLY WHILE DRIVING AND CBLOCKS VIEW OF THE ROAD -- SIGNIFICANT SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371310December 12, 2010
SEATS
THIS IS A SAFETY ISSUE THAT AFFECTS ALL 2005 NISSAN MURANOS. THE DRIVERS SEAT SUPPORT HAS A DESIGN FLAW MAKING THE VEHICLE UNSAFE TO DRIVE, THE FLAW IS IN THE DESIGN AND CONSTRUCTION OF THE DRIVER'S SEAT SUPPORT. IT MAKES THE SUPPORT SUPPORT SO FRAGILE THAT IT BREAKS, THUS DISCONNECTING THE SEAT FROM THE SEAT RAIL. THIS SUPPORT WILL BREAK DURING AN ACCIDENT, OR SUDDENLY, WITHOUT WARNING, WHILE THE CAR IS IN MOTION. IF BROKEN DURING AN ACCIDENT, THE SEAT WILL NOT PERFORM ACCEPTABLY AS PART OF THE SAFETY RESTRAINT SYSTEM; (THE SAFETY RESTRAIN SYSTEM IS COMPRISED OF THE SEAT, THE SEAT BELTS, AND THE AIRBAGS. THEY WORK TOGETHER TO MINIMIZE INJURY IN THE EVENT OF AN ACCIDENT. WITH THE SEAT LOOSE, THE ENTIRE SYSTEM'S FUNCTION IS FATALLY COMPROMISED); AGGRAVATED INJURIES OR UNNECESSARY DEATH MAY RESULT. IF THE FAILURE OCCURS WHILE DRIVING, THE DESIGN FLAW COULD CAUSE AN ACCIDENT. IN MY CAR, THE SEAT BROKE WHILE DRIVING AT SLOW SPEED, MAKING A LEFT TURN IN A RESIDENTIAL AREA. THERE WAS NO WARNING, JUST AN NOISE, AND THE SEAT SUDDENLY WAS LOOSE. I TOOK IT IN FOR REPAIR IMMEDIATELY, THE MECHANIC STATED THAT HE HAS SEEN SEVERAL OF THESE RECENTLY, NISSAN IS STONEWALLING CUSTOMERS ON THIS, THE REPAIR IS VERY EXPENSIVE. THUS MANY ARE CHOOSING TO CONTINUE TO DRIVE THEIR CAR WITH THE SEAT BROKEN, IN ORDER TO AVOID THE HIGH COST OF REPAIR. THIS REPRESENTS A GROWING POPULATION OF UNSAFE VEHICLES ON THE ROAD. AS STATED ABOVE, THESE VEHICLES ARE NOT ONLY UNSAFE FOR THEIR OWNER/DRIVERS, THEY ALSO REPRESENT A RISK TO OTHERS SHARING THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369898December 10, 2010
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BEGAN WOBBLING ABNORMALLY. THE CONTACT DISCOVERED THAT THE FRAME WAS FRACTURED. THE DEALER ADVISED THE CONTACT THAT THE REPAIR WOULD COST OVER $1000 TO REPAIR THE SEAT FRAME. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369759December 9, 2010
SEATS
THE DRIVER'S SEAT SUDDENLY ROLLED BACK AND SANK DOWN WHEN I WAS DRIVING CAUSING ME TO ALMOST LOSE CONTROL OF MY CAR. THERE ALSO WAS A LOUD SNAPPING SOUND. IT WAS FOUND THAT THE REAR LEFT BRACKET SUPPORTING THE DRIVER SEAT FRACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369772December 9, 2010
VISIBILITY
SUN VISOR UNEXPECTEDLY DROPS DOWN WHILE DRIVING CAUSING VIEW OF ROAD TO BE OBSTRUCTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369830December 9, 2010
STEERING
2004 NISSAN MURANO SUFFERED COMPLETE STEERING FAILURE. THE STEERING WHEEL WOULD TURN FREELY BUT DOES NOT CONTROL THE CAR. THE RESULT WAS A CRASH. THERE WERE NO OTHER CARS IN SIGHT ON A STRAIGHT ROAD TRAVELING APPROXIMATELY 35 MPH. THE SUV WENT OFF THE ROAD AND HIT A TREE TOTALING THE VEHICLE AND INJURING DRIVER. AIRBAG INJURIES WERE NOT TOO BAD BUT COULD HAVE BEEN WORSE IF TRAVELING AT A HIGHER SPEED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10369840December 9, 2010
SEATS
I AM WRITING IN REGARD TO A 2005 NISSAN MURANO. THE DRIVER'S SEAT SUPPORT BRACKET HAS BROKEN. THE SEAT IS LOOSE AND ROCKS AND WOBBLES. A DRIVER CANNOT SIT SECURELY IN THE SEAT AS IT MOVES WHILE YOU ARE DRIVING. IN LOOKING UNDER THE SEAT IT SHOWS THAT THE LEFT STEEL BRACKET HAS TOTALLY BROKEN IN HALF LEAVING THE SEAT UNSUPPORTED. I TOOK THE CAR INTO THE DEALERSHIP AND THEY SAID IT IS NOT COVERED BY NISSAN, AND SINCE WE ARE OUT OF WARRANTY, IT WILL COST $900.00. I CANNOT AFFORD THIS SO THE SEAT REMAINS BROKEN. I ASKED THE MECHANIC ABOUT IT AND HE SAID THEIR HANDS ARE TIED AS NISSAN WILL NOT AUTHORIZE THE REPAIR ON A RECALL BASIS. THE MECHANIC HAS SEEN SEVERAL OF THESE, BUT HE SAID THAT OURS IS THE WORST ONE HE HAS SEEN. MOST OF THE OTHERS HAVE JUST BEEN WOBBLY, BUT OURS IS TOTALLY BROKEN. HE OFFERED TO TALK TO SOMEONE AT NISSAN ABOUT IT AND "GO TO BAT FOR US". THIS SHOULD BE A RECALL ITEM AS MORE THAN 8,000 HAVE REPORTED THIS PROBLEM. IF THERE IS EVER AN INJURY TO A DRIVER AS A RESULT OF A BROKEN SEAT THERE WILL BE A LAW SUIT THAT WILL COST THEM MORE THAN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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