Nissan Murano Complaints

5,967 consumer complaints on file.

#10382662February 14, 2011
SEATS
DRIVER SEAT LIFTER ASSEMBLY WELD BROKEN. WAS $400 TO REPAIR. I HAVE SEEN IN NUMEROUS FORUMS THAT THIS PROBLEM IS VERY COMMON WITH NISSAN MURANOS. HOW CAN YOU TRUST THAT THE CAR WILL BE SAFE IN A CRASH IF THE DRIVERS SEAT WELDS ARE PRONE TO FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383629February 14, 2011
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
THE CAR WAS DRIVEN ON THE HIGH WAY AT 50 MPH, WHEN IT STARTED TO DECELERATE AND WOULD ONLY GO OVER A MAX SPEED OF 30 MPH. EVEN WITH ACCELERATION, THE CAR WOULD NOT GO OVER 30 MPH. IT WAS DRIVEN TO THE AUTO REPAIR SHOP AND THEY DECLARED THE TRANSMISSION HAD FAILED AND THE ENGINE WAS FAULTY AS WELL. THIS CAR HAS GIVEN US SO MANY PROBLEMS. THIS IS THE THIRD TIME IT HAD STALLED ON THE HIGHWAY ALMOST CAUSING ACCIDENTS AND PRESENTING A DANGEROUS SITUATION FOR MY FAMILY! THIS PROBLEM NEEDS TO BE CORRECTED!!!!!!!!! SOMETHING MUST BE DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381736February 13, 2011
SEATS
MY NISSAN 04 MURANO DRIVER SEAT FRAME GOT FRACTURED AND LOTS OF PEOPLE HAVING THE SAME PROBLEM. FIRST TIME IT BROKE I GOT IT WIELDED NOW THE FRAME GOT FRACTURED FROM THE OTHER SIDE. THIS IS DANGEROUS AND ANNOYING. PLEASE DO SOMETHING ABOUT THIS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381683February 12, 2011
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO HAS FAULTY ELECTRONIC LOCKS. VIEWED AS A SAFETY ISSUE AS IT PREVENTS THE ABILITY TO GET IN AND/OR OUT IN A QUICK AND EFFICIENT MANNER SHOULD THERE BE AN EMERGENCY. THE DOOR WILL NOT UNLOCK/LOCK USING THE ELECTRONIC DEVICES OR BUTTONS AND IN ORDER TO UNLOCK THE DOOR YOU HAVE TO OPEN ANOTHER DOOR AND REACH OVER AND MANUALLY UNLOCK. I HAVE SIGNIFICANT CONCERNS RELATED TO MY AND MY FAMILY'S SAFETY IN THE VEHICLE. AFTER RESEARCH IT APPEARS THAT THIS PROBLEM IS COMMON AND NISSAN IS NOT TAKING ANY RESPONSIBILITY TO REPLACE OR REPAIR CAUSING SIGNIFICANT (UP TO $1600) FINACIAL COST TO THE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381606February 11, 2011
STRUCTURE:FRAME AND MEMBERS, SEATS
BRACKET ON THE LEFT SIDE OF DRIVER'S SEAT CRACKED IN HALF. SEAT NOW ROCKS WHEN CAR IS IN MOTION. WHILE DRIVING, THIS IS VERY DISTRACTING/SCARY AND CAN CAUSE AN ACCIDENT. THE REPAIR IS ESTIMATED AT $1,000 AND THE DEALER CLAIMS NOT UNDER WARRANTY. THIS IS A STRUCTURAL DEFECT AS EVIDENCED BY THE NUMBER OF COMPLAINTS FOR THE SAME THING. THIS SHOULD BE A RECALL ITEM AND/ OR NISSAN SHOULD WARRANTY THE REPAIR.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382308February 10, 2011
UNKNOWN OR OTHER
DURING STOP AND GO TRAFFIC, I STEP ON THE GAS PEDAL AND THE CAR DOES NOT MOVE FOR A FEW SECONDS THEN SUDDENLY THE CAR JERKS FORWARD. THIS HAPPEND CONTINIOUSLY OVER THE PAST MONTH. I WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND RECALLED, AS THIS IS A BIG SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381448February 10, 2011
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE HIGH PRESSURE POWER STEERING HOSE WAS CRACKED AND LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND INFORMED HIM THAT THEY HAD TO REPLACE THE STEERING HOSE. THE STEERING HOSE HAD TO BE ORDERED AND IT WOULD COST $700 TO REPAIR. THERE WAS NO WARRANTY OR RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WERE 70,650. UPDATED 03/24/11*LJ THE DEALER REPLACED THE HIGH PRESSURE POWER STEERING HOSE AND POWER STEERING RETURN HOSE AND CLAMPS. UPDATED 08/04/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381273February 9, 2011
VISIBILITY
WHEN YOU TRY TO USE THE DRIVER SIDE VISOR, IT WILL ONLY WORK IN THE COMPLETELY DOWN POSITION. AS I AM 5'-7" TALL, THE VISOR IN THIS POSITION ALMOST COMPLETELY BLOCKS MY VIEW. SOME OTHER TIMES IT JUST DROPS DOWN ON IT'S OWN. I HAVE A NISSAN MURANO 2006. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381014February 7, 2011
FUEL SYSTEM, GASOLINE
SERVICE ENGINE LIGHT ILLUMINATES WITH RESULTING FAILURE AS EVAPORATIVE EMISSIONS LEAK. DEALING SURFACE AROUND FUEL FILLER NECK SLIGHTLY CORRODED LEADING TO EVAPORATIVE LEAK AND POSSIBLE TANK SEALING ISSUES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381019February 7, 2011
SEATS
DRIVERS SIDE SEAT BRACKET FAILURE IN NISSAN MURANO 2003 MODEL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381035February 7, 2011
SEATS
2003 MURANO DRIVERS SEAT BRACKET FAILURE. THIS IS A SERIOUS CONCERN THAT MY SAFETY IN THE VEHICLE IS COMPROMISED. BECAUSE IF THERE IS AIRBAG DEPLOYMENT AND MY SEAT SITS CROOKED I DON'T FEEL I WILL BE PROPERLY PROTECTED IN THE EVENT OF AN ACCIDENT. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380878February 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2003 NISSAN MURANO. I HAVE 115K MILES AND FOR THE 5 MONTHS, I'VE HAD THE SAME PROBLEM ALL OTHERS HAVE REPORTED, PRESS THE GAS AND THE CAR DOESN'T MOVE FOR A FEW SECONDS THEN JERKS FORWARD. COULD BE VERY DANGEROUS WHEN IN TRAFFIC AND TRYING TO CHANGE LANES. IN FACT, I ONLY DISCOVERED THIS PROBLEM WHEN I WAS IN STOP AND GO TRAFFIC LATELY. I TOOK IT TO GOODYEAR COMPANY, THEY CHARGED ME $69 TO DIAGNOSE THE PROBLEM AND TOLD ME IT'S THE TRANSMISSION. SOMETHING NEEDS TO BE DONE SINCE I AM 100% SURE NISSAN KNOWS ABOUT THIS PROBLEM BUT IS IGNORING IT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380853February 5, 2011
SEATS
2006, NISSAN MURANO, DRIVER'S SIDE SEAT FRAME HAS BROKEN. IT WOBBLES AS I DRIVE.THE SEAT BRACKET ON THE LEFT SIDE OF THE SEAT BROKE AND NOW THE SEAT ROCKS AROUND WHEN DRIVING IT. THE ELECTRIC CONTROLS STILL WORK, BUT THE SEAT ROCKS SEVERELY WHEN MAKING A TURN OR DRIVING ON A BUMPY ROAD. I CALLED THE LOCAL NISSAN DEALERSHIP WHO TOLD ME IT WOULD COST 1100 TO REPLACE THE SEAT. IF THEY LOOKED AT IT TO CONFIRM THAT IT IS BROKEN, THEY WOULD CHARGE ME 105. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381768February 5, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
FIRST INCIDENT: "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS ALL CAME ON SIMULTANEOUSLY AS CAR JERKED/HESITATED IN HOV LANE OF WESTBOUND I-66. CAR REMAINED RUNNING WITH "SLIP", "VDC OFF", AND "SERVICE ENGINE SOON" LIGHTS REMAINING ON THE REST OF THE TRIP HOME. SECOND INCIDENT (01/30/2011): "SERVICE ENGINE SOON" LIGHT ALREADY ON. AS STOP LIGHT TURNED GREEN AND BEGAN TO ACCELERATE FROM COMPLETE STOP, "SLIP" AND "VDC OFF" LIGHTS CAME ON AND CAR STALLED IN THE ROAD WAY. WAS ABLE TO RESTART CAR WITH SOME DIFFICULTY IN MIDDLE OF THE ROAD AND CONTINUED ON. THIRD INCIDENT: "SERVICE ENGINE SOON" LIGHT ALREADY ON. CAR STALLED TURNING INTO OWNER DRIVEWAY, WITH "SLIP" AND "VDC OFF" LIGHTS COMING ON. WAS ABLE TO RESTART CAR WITH SOME DIFFICULTY AND PULL INTO DRIVEWAY. NISSAN DEALER SERVICE DEPARTMENT FOUND CODE P0340: "B1 CAM SENSOR FAILURE". FP-NUMBER: 23731-69J0B. SENSOR ASSEMBLY REPLACED 02/03/2011. 2ND CODE P1564: "REPLACE CRUISE CONTROL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380074February 3, 2011
STEERING
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN UNKNOWN FLUID OBSERVED LEAKING FROM THE VEHICLE. IN ADDITION, THE STEERING WOULD INTERMITTENTLY BECOME DIFFICULT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED THAT THE HIGH PRESSURE HOSE HAD BEGUN LEAKING AND HAD CAUSED THE FAILURE. THE DEALER ADVISED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURE. THE FAILURE MILEAGE WAS 49,876 AND THE CURRENT MILEAGE WAS 52,500. UPDATED 03/15/11*LJ UPDATED 1/3/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380156February 3, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO DOOR LOCK ACTUATORS HAVE GONE BAD. I HAVE GOOGLED THIS ON LINE AND HAVE FOUND NEARLY EVERY OWNER HAS HAD ELECTRICAL PROBLEMS WITH THIS VEHICLE - THIS BEING ONE OF THE NUMBER ONE ISSUES. HOWEVER, NISSAN REFUSES TO ISSUE A RECALL AND FIX THIS PROBLEM. WHAT IS IT GOING TO TAKE? HOW MANY PEOPLE HAVE TO HAVE THIS PROBLEM BEFORE THEY REALIZE THAT IT IS SOMETHING THEY DID WRONG IN THE MANUFACTURING OF THIS VEHICLE? AM I REALLY GOING TO HAVE TO PAY $1600 TO REPAIR THIS ON A 6 YEAR OLD CAR? NOT GOOD CUSTOMER SERVICE NISSAN!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379925February 2, 2011
SEATS
2006 NISSAN MURANO SL ELECTRIC DRIVERS SIDE SEAT FAILURE. YESTERDAY MY DRIVERS SIDE SEAT MADE A SNAPPING NOISE WHILE I WAS DRIVING IT AND THE SEAT SLUMPED / SLANTED TO THE LEFT SO I WAS LEANING TOWARD THE DRIVERS DOOR AS I WAS DRIVING. I STOPPED THE CAR AND CHECKED THE SEAT BY SHAKING IT FIRMLY. THE LEFT REAR OF THE SEAT SEEMED TO BE DETACHED FROM THE FRAME RAILS OF THE VEHICLE SO THE SEAT LITERALLY FLOPPED BACK AND FORTH. FROM THE UNDERSIDE REAR OF THE SEAT I WAS ABLE TO SEE THE BROKEN BRACKET THAT ATTACHES THE SEAT TO THE FRAME, IT IS SNAPPED/SHEARED OFF. I AM ONLY 230LBS AND HAVE HAD THE CAR FOR JUST OVER A YEAR PURCHASING IT USED. I HAVE NEVER ABUSED THE SEAT OR THE VEHICLE. AND HAVE NEVER BEEN IN AN ACCIDENT. I DID SOME RESEARCH THIS MORNING FOR A REPLACEMENT PART AND IT SEEMS MANY MURANO'S FROM ALL YEARS SUFFER THIS SAME ISSUE AND THE DEALER IS CHARGING $1000+TO FIX IT, OR YOU CAN HAVE SOMEBODY WELD THE PART. THIS IS THE FIRST TIME THIS HAS HAPPENED TO ME BUT AFTER THE RESEARCH IT IS CLEAR IT IS A MAJOR DEFECT IN THE QUALITY OF THE METAL OR THE DESIGN OF THE PART WHICH IS SUCH A MAJOR SAFETY ITEM. I WAS JUST DRIVING WHEN IT SNAPPED, HOW MANY OTHER PEOPLE WITH NISSAN VEHICLES HAVEN'T SNAPPED YET BUT ARE IN A WEAKENED STATE WHICH COULD JUST LET LOOSE DURING AN ACCIDENT. I AM GOING TO COMPLAIN TO NISSAN BUT I EXPECT IT WILL GO NO WHERE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379815February 1, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE LIGHT CAME ON. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC FOR A DIAGNOSTIC TEST AND THE TEST SHOWED THAT THE CRANK POSITIONING SENSOR MALFUNCTIONED. THE MECHANIC INFORMED THE CONTACT ABOUT A RECALL FOR THE ENGINE AND ENGINE COOLING ( 03V455000). THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND WAS INFORMED THAT VIN WAS NOT A PART OF THE RECALL. THE CONTACT WAS CONCERNED SINCE THE VEHICLE COULD SHUT OFF WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH. THE MANUFACTURER SHOULD EXTEND THE RECALL TO MORE VIN. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379885February 1, 2011
VISIBILITY
MY SUN VISOR HAS BEEN BROKEN FOR NEARLY A YEAR NOW. IT'S ON THE DRIVER'S SIDE AND WILL NOT STAY UP. IF A TALL PERSON IS DRIVING YOU HAVE TO HOLD IT UP FOR THEM SO THEY CAN SEE THE ROAD. THIS IS A VERY SEVERE SAFETY HAZARD. I HAVE A 05 NIACIN MURANO AND ACCORDING TO THE FOLLOWING BLOG, SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. IT SHOULD BE RECALLED AS SOME HAVE SPENT 400.00 TO REPLACE IT ONLY FOR IT TO BREAK AGAIN. HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379657January 31, 2011
SEATS
2006 NISSAN MURANO - GOT INTO THE CAR ONE DAY AND WHEN THE SEAT WENT TO REPOSITION ITSELF THERE WAS A LOUD CRACKING NOISE THAT COME FROM BELOW THE SEAT. NOW WHEN I GO AROUND CORNERS, THE SEAT SHIFTS FROM LEFT TO RIGHT (OR RIGHT TO LEFT DEPENDING ON THE CORNER). I BOUGHT AN EXTENDED WARRANTY WITH THE CAR ($1899.00) WHEN WE BOUGHT THE CAR, BUT THE DEALERSHIP HAS INFORMED ME THAT THE WARRANTY DOES NOT COVER FIXING THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano