Nissan Murano Complaints

5,967 consumer complaints on file.

#10455461April 17, 2012
SEATS
ON MY 2006 NISSAN MURANO S THE SEAT WAS LOOSE WHEN I GOT INTO THE CAR. IT APPEARS A METAL BRACKET BROKE ABOUT THE CONNECTION POINT TO THE SEAT . THIS LITTLE PIECE OF METAL L-BRACKET HAS SOMETHING TO DO WITH THE ABILITY FOR THE SEAT TO RISE AND LOWER. SINCE IT HAS 49,000 MILES ON IT, NISSAN CONSUMER AFFAIRS DOESN'T COVER IT BECAUSE THEY SAY THE SEAT BRACKET IS NOT A SAFETY ITEM. I NOW HAVE A SEAT THAT ROCKS AND MOVES AROUND WHILE DRIVING/TURNING. I CALLED THE LOCAL NISSAN DEALER, THEY TOLD ME THEY HAVE SEEN THIS SEVERAL TIMES. IT SEEMS THE SEAT CAN BE FIXED FOR A MERE $1300. THIS HAS NEVER HAPPENED TO ANY CARS FOREIGN OR DOMESTIC IN OVER 40 YEARS OF OWNING A CAR. I CAN'T THINK OF ANY PART FAILURES WHERE THE MANUFACTURER WON'T ADMIT THEIR PART JUST MIGHT NOT BE DESIGNED FOR THE STRESSES IT IS SUPPOSED TO TAKE DURING NORMAL USAGE. PLEASE LET ME KNOW SHOULD THIS GET ANY ATTENTION. HOWEVER FOR THE SAFETY OF MYSELF AND FAMILY MEMBERS WHO USE THE CAR , I FIND THAT I WILL NEED TO HAVE IT REPAIRED OR REPLACED. THAT TO ME IS A PRIORITY EVEN THOUGH NISSAN HAS A DIFFERENT OPINION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455400April 16, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
RECENTLY MY 2006 NISSAN MURANO STARTED MAKING GRINDING NOISES WHEN GOING UP HILLS AND TURNING CORNERS. AFTER TAKING IT TO A FEW SHOPS WHO SAID IT MIGHT BE THE CVT TRANSMISSION THAT WAS COVERED UNDER AN EXTENDED WARRANTY SINCE SO MANY PEOPLE HAVE HAD ISSUES, I WENT AND TOOK IT TO THE DEALER. THEIR DIAGNOSIS WAS A ELECTRONIC COUPLER ASSEMBLY FAILURE WHICH HAS TO DO WITH MY REAR DIFFERENTIAL. THE CAR IS NOT BALANCING THE LOAD PROPERLY AND THE TRANSMISSION IS SLIPPING. THERE IS A 2 MONTH WAITING LIST FOR THIS PART BECAUSE IT HAS GONE BAD IN SO MANY NISSAN VEHICLES. YET THERE HAS BEEN NO RECALL AND NO EXTENDED WARRANTY PUT ON IT. THE VEHICLE IS SAID TO BE RELATIVELY UNSAFE TO DRIVE BUT THEY ARE MONTHS OUT ON GETTING PARTS IN FOR IT TO BE FIXED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455450April 16, 2012
VISIBILITY
DRIVERS SIDE VISOR FAILED TO STAY IN THE UP POSITION RESULTING IN POOR VISIBILITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455304April 15, 2012
SEATS
DRIVER POWER SEAT UNABLE TO MOVE. GETS STUCK AT ONE LOCATION SO CAN NOT MOVE TO ADJUST FOR PROPER DRIVING LOCATION. ALSO POSSIBLE AIRBAG ISSUE SINCE CAN GET SEAT STUCK UP AGAINST STEERING WHEEL. NO WAY TO ADJUST SEAT ONCE MOTOR STOPS WORKING. EVEN PAID TO GET REPAIRED THE OTHER MONTH AND NOW IT HAS STOPPED WORKING AGAIN. ONLY THING GOOD THIS TIME IS THAT THE SEAT IS STUCK FURTHER BACK AND NOT UP AGAINST THE STEERING WHEEL. THAT IS A DANGEROUS PROBLEM. CHECK OUT NISSAN FORUMS TO SEE HOW MANY ARE HAVING PROBLEMS WITH DRIVER SEAT MOTORS STOPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455090April 13, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD REPEATEDLY FALL FROM ITS HOUSING, OBSCURING THE CONTACT'S VISION OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE VISOR UNDER WARRANTY. THE FAILURE RECURRED APPROXIMATELY EIGHT MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE. UPDATED 06/05/12 *BF UPDATED 06/07/12 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454949April 12, 2012
VISIBILITY
THE PASSENGER SIDE VISOR SWINGS DOWN, DOES NOT STAY IN PACE AND OBSTRUCTS THE DRIVERS VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454970April 12, 2012
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
AFTER DRIVING IN STOP AND GO TRAFFIC ACCELERATOR DOES NOT RESPOND FOR 3-4 SECONDS THEN LUNGES FORWARD AND IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454514April 9, 2012
SEATS
DRIVER'S SEAT FRAME BROKE IN 2 SPOTS. METAL FATIGUE LIKELY CAUSE ON THIS CRITICAL COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454426April 7, 2012
VISIBILITY
MY DRIVER SIDE SUN VISOR IS BROKEN. IT FLIPS DOWN ON ITS OWN ALL THE TIME WHILE DRIVING. THIS IS THE SECOND TIME FILING A COMPLAINT FORM. I NEVER RECEIVED A RESPONSE FROM MY FIRST COMPLAINT FORM. I WAS ON THE HIGWAY AGAIN AND IT FELL MULTIPLE TIMES ALMOST CAUSING ME TO GET INTO AN ACCIDENT. I KNOW THIS ISN'T JUST MY MURANO WITH THIS PROBLEM. MANY PEOPLE HAVE THIS SAME EXACT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454337April 6, 2012
SEATS
DRIVER SEAT FRAME,THE LEFT SIDE REAR BRACKET BROKE, CAUSING THE SEAT TO DROP DOWN 6'' AND BECOME UNSTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453989April 3, 2012
SEATS
I HEARD A LOUD "POP" PULLING INTO MY DRIVEWAY AND THE SEAT BEGAN TO ROCK. AFTER EXITING THE VEHICLE, I LOOK UNDER THE SEAT TO TRY TO ASCERTAIN WHERE THE SOUND I HEARD ORIGINATED. IT WAS DARK OUTSIDE, SO SEEING NOTHING AMISS IT WASN'T UNTIL THE NEXT MORNING THAT DISCOVERED THAT THE SEAT WAS ROCKING AND BOUNCING 4-6 INCHES UNDER WEIGHT. I DISCOVERED THAT THERE IS A BROKEN WELD UNDER THE SEAT. FROM ITS APPEARANCE, SEEMS THAT SHOULDN'T BE HARD TO FIX... (SIGHS) IF ONLY THAT WERE TRUE. I PURCHASED NISSAN FOR THE REPUTATION IT ONCE HAD, I WAS VERY DISAPPOINTED TO FIND NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND NO MOVE BY NISSAN CORP TO RECALL OR REINFORCE THESE SHODDY WELDS. I AM CURRENTLY RIDING WITH THIS SEAT PARTIALLY SUPPORTED BY ROCK BECAUSE THE DEALERSHIP IS QUOTING A $4000 TO REPLACE THE ENTIRE CHAIR. EVEN TRIED A SALVAGE YARD, TO NO AVAIL. I AM IN CONSTANT DISTRESS ABOUT DRIVING THIS VEHICLE, BUT HAVE NO OPTION BUT TO CONTINUE; I FEEL AT THE RISK OF LIFE AND LIMB SHOULD THE REMAINING SUPPORT BREAK, I DON'T EVEN WANT TO PUT MY KIDS IN THE CAR, BUT AGAIN... I HAVE NO CHOICE! IT'S ONLY A MATTER OF TIME BEFORE THIS ISSUE PUTS BLOOD ON NISSAN'S HANDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453782April 2, 2012
SEATS
2005 MURANO SL DRIVER'S SEAT LEFT SIDE SUDDENLY DROPPED IN THE LOWER BACK. INVESTIGATION DETERMINED THAT THE SEAT BRACKET BROKE. DEALER SAYS THERE IS A BULLETIN ON REPAIR BUT NOT A RECALL SINCE NOT A SAFETY ISSUE. DRIVER IS JUMBLED IF A BUMP IS HIT & SEAT LEANS TO TOWARD WHICHEVER SIDE WEIGHT IS APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453721April 1, 2012
SEATS
WHILE DRIVING MY 2005 NISSAN MURANO, I HEARD A LOUD POP SOUND UNDER MY SEAT, AND SUDDENLY THE BACK LEFT SIDE OF MY SEAT COLLAPSED AND I WAS TOSSED TOWARDS THE DRIVERS SIDE DOOR. I WAS FORTUNATE ENOUGH TO BE THE ONLY CAR DRIVING ON THE STREET AT THE TIME BECAUSE IT CAUSED ME TO TEMPORARILY LOOSE CONTROL OF MY VEHICLE. I CAN'T IMAGINE THIS HAPPENING TO A DRIVER ON A MAJOR HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453644March 31, 2012
POWER TRAIN
TRANSFER CASE FAILED THE FIRST TIME AROUND 75,000 MILES WHEN I WAS DRIVING. SUDDENLY SLOWED DOWN AND HEAR LOUD BANG NOISE. NOISE CONTINUE AS I COAST THE VEHICLE TO A STOP. LOUD BANG NOISE, AND THE VEHICLE WOULD SHAKE. GOT IT REPLACE $3000. ONE YEAR LATER AT AROUND 96,000 ON 3/26/2012. IT HAPPEN AGAIN. SAME EXACT SYMPTOMS. NEVER BUYING A NISSAN EVER AGAIN. THERE IS A SERVICE BULLETIN ABOUT IT, SO THEY ARE AWARE OF THE PROBLEM BUT YET THEY AREN'T DOING ANYTHING ABOUT IT. THE EXTENDED CVT WARRANTY DOES NOT COVER THE TRANSFER CASE. EVEN THOUGH THE TRANSFER CASE IS CONNECTED TO THE CVT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453537March 30, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS NOT FUNCTIONING PROPERLY. WILL NOT LOCK/UNLOCK FROM FOB OR INTERIOR SWITCH ON THE INTERIOR OF THE VEHICLE. THIS IS A SAFETY CONCERN BECAUSE IN THE EVENT OF A CRASH YOU MAY NOT BE ABLE TO UNLOCK THE DOORS TO EXIT THE VEHICLE OR IT MAY PREVENT EMERGENCY MEDICAL PERSONNEL TO EASILY GAIN ACCESS TO THE VEHICLE. IT IS ALSO A CONCERN BECAUSE IT CAN POTENTIALLY LEAVE THE VEHICLE VULNERABLE TO POTENTIAL THEFT OF ITEMS IN THE INTERIOR OF THE VEHICLE SINCE THEY DON'T RELIABLY LOCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453332March 28, 2012
SEATS
WHILE LEAVING THE PARKING LOT OF A STORE, I HEARD A POP AND MY SEAT IMMEDIATELY WENT TO THE LEFT AND ROCKED BACKWARD. MY FOOT MOVED AWAY FROM THE ACCELERATED AND THERE WAS SOME LOSS OF CONTROL OF THE VEHICLE. THE SEAT CONTINUED TO ROCK AS I DROVE. AT ONE POINT I HAD TO MAKE AN ABRUPT STOP, THE CAR LUNGED AND WITH GRAVITY MY SEAT ROCKED BACKWARD DECREASING THE PRESSURE OF MY FOOT ON THE BREAK. I HAVE TO HOLD MYSELF UP ON THE STEERING WHILE DRIVING TO KEEP THE SEAT SOMEWHAT STABLE. IF I HAVE TO MANUEVER A DEEP CURVE EITHER RIGHT OR LEFT IT IS DIFFICULT TO HANDLE THE VEHICLE WHILE BRACING MYSELF TO KEEP THE SEAT STILL. I HAVE SEEN SOME OF THE COMPLAINTS ABOUT THIS SEAT ISSUE. THERE IS ALSO EVIDENCE IN THE COMPLAINTS THAT A NISSAN MECHANIC ADMITTED THAT THIS WAS A DESIGN FLAW. I HAVE REPORTED THIS TO NISSAN CUSTOMER AFFAIRS AND THEY EVEN ADMITTED THAT THIS WAS A DESIGN FLAW AND SAFETY HAZARD. IT IS A SAFETY HAZARD FOR THE OWNER OF THE VEHICLE AND AS WELL AS THE PUBLIC SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452965March 26, 2012
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
PASSENGER DOOR WON'T OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453020March 26, 2012
POWER TRAIN
I HAVE A 2004 NISSAN MURANO WITH ONLY 63000 MILES. I ENCOUNTERED A LACK OR DECREASE OF POWER WHILE DRIVING AT CONSTANT SPEED OF 55MPH. THE ENGINE WAS STILL ON BUT THE ENGINE WON'T RESPOND IF I PRESS ON THE PEDAL. AND I HAD TO SLOWLY MANEUVER THE VEHICLE TO THE SHOULDER WHILE DECELERATING. FORTUNATELY I HAD A CHANCE TO PARK THE VEHICLE TO THE SIDE OF THE ROAD. I TURNED OF THE CAR AND WAITED A MINUTE AND THE CAR STARTED BACK AGAIN BUT I NOTICE A HUMMING SOUND COMING FROM THE TRANSMISSION ESPECIALLY WHEN YOU LET GO OF THE GAS PEDAL WHILE DRIVING. AND I WOULD SAY A 10 TO 15% DECREASE OF ENGINE POWER WHEN YOU TRY TO ACCELERATE COMPARED BEFORE THIS INCIDENT HAPPENED. I HOPE THIS SITUATION BE FIXED BY NISSAN BEFORE SOMEBODY GETS HURT. THANK YOU FOR YOUR TIME TO LISTEN TO OUR CONCERN. GOD BLESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453114March 26, 2012
VISIBILITY
I AM FILING A COMPLAINT ON THE SUN VISOR. BOTH OF THE VISORS, DRIVER SIDE AND PASSENGER SIDE WOULD NOT STAY UP, FLOPPED DOWN, DUE TO HOW OUTRAGEOUS THE PRICES ARE, I HAVE BEEN VELCRO/HOT GLUING IT TO KEEP IT UP. IT HAS BEEN OVER TWO YEARS AND I JUST NOW SUCCUMBED TO PURCHASING NEW VISORS. IT IS RIDICULOUS THAT A CONSUMER HAS TO PAY $386.63 FOR PARTS THAT IS CLEARLY A DEFECT FROM NISSAN. SAFETY ISSUE WISE, OUR HEAD HITS THE VISORS AS IT WOULD NOT STAY UP. NISSAN REALLY NEED TO HAVE A RECALL ON THIS ISSUE AND FIX/REPAY WHAT WE HAVE PURCHASED. I AM NOT THE FIRST AND I KNOW I WILL NOT THE LAST TO COMPLAIN ABOUT THIS ISSUE. I AM SEEKING RESTITUTION, AND I WILL GO TO ANY CONSUMER COMPLAIN SITE TO SPREAD THIS ISSUE UNTIL THERE ARE RESULTS. NOT A HAPPY NISSAN CUSTOMER, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453147March 26, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER'S DOOR AND REAR PASSENGER DOOR LOCKS WILL NOT LOCK WHEN ACTUATED FROM THE DOOR POWER LOCK OR THE REMOTE POWER LOCK. THIS IS A DANGER BECAUSE IT MEANS DOOR LOCKS CAN NOT BE RELIED TO POWER LOCK OR UNLOCK IN THE EVENT OF AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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