Nissan Murano Complaints
5,967 consumer complaints on file.
- #10525481July 17, 2013VISIBILITY/WIPER
WHILE DRIVING ON HIGHWAY WITH 65 SPEED MPH AND THE SUNVISORS JUST DROP RIGHT ON MY HEAD AND CAUSE ME JUMP AND ALMOST LOSS CONTROL OF MY CAR. BUT LUCKILY THERE WAS NO OTHER CAR AT THAT TIME. THIS SHOULD BE SAFETY RECALL FOR NISSAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525501July 17, 2013ELECTRICAL SYSTEM, STEERING
WHEN I TURNED MY ENGINE OFF, GOT OUT THE TRUCK AND LOCKED THE DOORS THE VEHICLE TURNED BACK ON WITHOUT ME BEING IN THE TRUCK OR PUTTING THE KEY IN THE IGNITION. I DO NOT HAVE AN AUTO STARTER. THIS HAPPENED ON THREE DIFFERENT OCCASIONS. THE FIRST TIME WE DIDN'T EVEN RECOGNIZE IT HAPPENED AND IT DRAINED THE BATTERY, THE SECOND TIME WE THOUGHT WE WERE HALLUCINATING AND THE LAST INCIDENT ON MONDAY, JULY 15, 2013, IT WAS 8:30 AM AND I WAS EXITING THE VEHICLE TO GO IN TO MY PLACE OF EMPLOYMENT WHEN THE VEHICLE TURNED BACK ON. I INSTANTLY THOUGHT I LOCKED THE KEYS IN THE TRUCK WHEN I NOTICED THEY WERE IN MY HANDS. I UNLOCKED THE DOORS TRIED TURNING IT OFF THREE TIMES AND FINALLY ON THE FOURTH TRY IT STAYED OFF AND DIDN'T TURN BACK ON. I FELT BAD BECAUSE I THOUGHT MY DAUGHTER WAS TRYING TO SCARE ME ABOUT THE CAR STARTING ON ITS OWN. THERE'S ALSO AN ISSUE WITH THE CAR PULLING TO THE RIGHT ALL BY ITSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10525237July 16, 2013VISIBILITY/WIPER
THE SUN VISOR ON THE DRIVER'S SIDE FLAPS DOWN UNEXPECTEDLY AND WILL NOT STAY UP, CAUSING AN IMPAIRMENT IN VISIBILITY AND DISTRACTION IN DRIVING. I CONTACTED NISSAN WHO WAS OF NO ASSISTANCE. I AM THE ONLY OWNER OF THE VEHICLE AND PURCHASED IT NEW. THERE IS ONLY 70,000 MILES ON IT. IN SPEAKING TO OTHER NISSAN OWNERS, THEY CONFIRMED THIS PROBLEM IN NISSAN VEHICLES. PLEASE RESEARCH THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524996July 15, 2013SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, THE DRIVER'S SEAT COLLAPSED INWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE SEAT BACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524805July 15, 2013STEERING
VEHICLE POWER STEERING FLUID LEAKING FROM HIGH PRESSURE HOSE ,CAUSING LOOSING OF STEERING AND SMOKE COMING OUT FROM UNDER THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10524813July 15, 2013VISIBILITY/WIPER
THE DRIVERS SIDE SUN VISOR STARTED FALLING DOWN, IMPAIRING SIGHT OF THE ROAD. AFTER ABOUT 1 MONTH OF FALLING, IT WOULD NO LONGER STAY UP AT ALL. I'VE HAD TO PULL OUT THE SIDE VISOR FROM THE PASSENGER SIDE VISOR TO 'PROP" THE DRIVERS SIDE UP. NOW THE PASSENGER SIDE VISOR IS STARTING TO FALL. I'VE READ NUMEROUS COMPLAINTS OF THIS SAME ISSUE, BUT THERE HAS NOT BEEN A RECALL. I HAVE NO CHOICE BUT TO COMPLETELY REMOVE THE VISOR IF I AM TO SEE THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523933July 9, 2013STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
REALIZED POWER STEERING HOSE (PUMP) IS LEAKING FLUID, DESPITE HAVING VERY LOW MILEAGE. THIS IS A HAZARD AS IT COULD IGNITE AND/OR CAUSE DRIVER TO LOSE CONTROL OF THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523991July 9, 2013ENGINE
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS AN ODOR OF ANTI FREEZE OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ENGINE COOLING FLUID HOSE WAS REPLACED. THE FAILURE WAS NOT CORRECTED AND LATER RECURRED. THE VEHICLE WAS THEN TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE A FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 4,000. THE CURRENT MILEAGE WAS 10,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523230July 5, 2013ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE AIR INTAKE MANIFOLD. AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. NHTSA RECALL CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) COULD BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10523340July 5, 2013ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THOSE BRAKES WERE DEPRESSED WHILE APPROACHING A STOP SIGNAL AND THE ENGINE STALLED WITHOUT WARNING. THE ENGINE WAS RESTARTED AFTER SHIFTING INTO PARK AND THEN DRIVE. THE FAILURE RECURRED FIVE TIMES WHILE THE CONTACT WAS SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522672July 1, 2013ELECTRICAL SYSTEM
UNABLE TO OPEN DRIVER'S AND PASSENGERS FRONT DOOR. WAS FINALLY ABLE TO OPEN PASSENGER FRONT DOOR STILL UNABLE TO OPEN DRIVER'S. IF YOU WANT TO DRIVE CAR AT THIS POINT MUST CLIMB OVER SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522675July 1, 2013STEERING
WHEN MY WIFE GOT OUT OF THE VEHICLE, THE AUTOMATIC STEERING COLUMN ADJUSTING MOTOR MADE A TERRIBLE NOISE AND STOPPED WORKING LOCKING THE WHEN IN THE DOWN POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10522345June 29, 2013VISIBILITY/WIPER
THE DRIVER'S SIDE VISOR FAILS TO STAY IN THE UP POSITION. IT UNEXPECTEDLY FALLS TO THE DOWN POSITION WHILE THE CAR IS IN MOTION. THE FAILURE OF THE VISOR CREATES A HAZARD BY LIMITING THE DRIVER'S ABILITY TO SEE WHERE THEY'RE GOING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521666June 25, 2013STEERING
THE AUTOMATIC ADJUSTMENT OF THE STEERING COLUMN GEARS ARE BROKEN AND THE STEERING WHEEL IS STUCK IN THE UP POSITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521413June 24, 2013VISIBILITY/WIPER
MY DRIVER'S SIDE VISOR HAS SUDDENLY DECIDED TO KEEP FALLING DOWN. IT WILL NOT STAY IN THE UPRIGHT POSITION. IT SLOWLY WORKS ITS WAY DOWNWARD. WHEN I HIT A BUMP IN THE ROAD THE OTHER DAY IT JUST FELL ALL THE WAY DOWN. THIS WAS WHILE CHANGING LANES AND COULD HAVE CAUSED AN ACCIDENT DUE TO THE DISTRACTION AND THE VISIBILITY ISSUES. I HAVE THE GOLD EXTENDED PREFERRED WARRANTY, AND NISSAN STATES IT ISN'T COVERED, YET I DON'T AGREE THAT IT IS A WEAR AND TEAR ITEM. I DON'T EVEN USE THE VISOR ENOUGH FOR IT TO BE WORN AND TORN....I THINK IT JUT FAILS OVER TIME, PERHAPS DUE TO HEAT FROM THE SUN. THIS APPEARS TO BE A RECURRING PROBLEM BASED ON THE COMPLAINTS ACTUALLY FILED HERE AT NHTSA AND THE POSTINGS FOUND ONLINE. A GOODWILL WARRANTY PROGRAM WOULD SEEM TO BE IN ORDER HERE AT THE MINIMUM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521484June 24, 2013STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SIDE FRONT DOOR HANDLE FAILED AND BECAME DETACHED FROM THE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521191June 22, 2013AIR BAGS
AIR BAG LIGHT STAYS ON. UPON REVIEW BY THE NISSAN DEALERSHIP, I WAS INFORMED THAT THE SENSOR UNDERNEATH THE PASSENGER SEAT COULD BE THE REASON THE LIGHT WAS BLINKING. THE COST OF REPAIR WOULD BE $2500.00. UPON REVIEW ON THE NISSAN WEBSITE THIS INFORMATION WAS FOUND "NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT." MY VEHICLE IS HAVING THE SAME PROBLEM, YET I WAS INFORMED BY NISSAN THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL. IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10521128June 21, 2013SEATS
TURNING A CORNER ON PARKING LOT. HEARD A LOT POP AND MY SEAT COLLAPSED, SHIFTING ME INTO THE DRIVER'S SIDE DOOR. THE SEAT FELL TO THE FLOOR AND ROCKS EVERY TIME I DRIVE OVER UNEVEN PAVEMENT AND/OR MAKES TURNS. I ALMOST CONTROL OF MY VEHICLE WHEN THIS HAPPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520662June 19, 2013ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING A 70 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE DASHBOARD AREA. THE VEHICLE WAS SHUT OFF AN RESTARTED BUT THE NOISE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT CERTAIN PARTS NEEDED TO BE REPLACED BUT THE CONTACT WAS NOT AWARE OF WHAT PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/14/14*CN *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10520775June 19, 2013ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON. PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS. THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0