Nissan Murano Complaints

5,967 consumer complaints on file.

#10533927August 6, 2013
SEATS
THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. NO ROT OR RUST. A SERIOUS DESIGN DEFECT. THE SEAT MOVES ALL AROUND AND IS NOT SECURED TO THE VEHICLES FRAME ANY LONGER. IN AN ACCIDENT WOULD NOT KEEP DRIVER SAFE. HOW ON EARTH IS THIS NOT A RECALLED ISSUE ??!!!! I SUPPOSE YOUR WAITING FOR SOMEONE TO DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533956August 6, 2013
SEATS
DRIVER SEAT ANCHOR FAILURE DRIVER SEAT COLLAPSED TOWARDS DRIVER DOOR WHILE DRIVING FROM PA. TO FL. ON I-95. LOUD POP UNDER SEAT WHEN INCIDENT OCCURRED. I WILL HAVE IT REPAIRED BEFORE I RETURN TO PA. ACCORDING TO YOUR BULLETIN: NHTSA / PE 08065. THE NUMBER OF COMPLAINTS ARE HIGH BUT YOU CLOSED THIS ISSUE ON 7/2/09. IF YOU LOOK FURTHER YOU WILL FIND THIS PROBLEM HAS BEEN GOING ON SINCE 2005 WITH ONLY SEVERAL ACCIDENTS REPORTED. NO FATALITIES YET. PLEASE CHECK THE ARFC WEB SITE FOR ANOTHER 267 COMPLAINTS. THIS FINDING NEEDS TO BE REOPENED AND IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. HAD I NOT REACTED SWIFTLY WHILE IN MOTION I WOULD NOT BE SENDING YOU THIS COMPLAINT, MY ATTORNEY WOULD WITH A COPY TO MY CONGRESSMAN AND NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533460August 4, 2013
SEATS
NISSAN- MURANO'S 2003-2010. WHILE TRAVELING AT APX. 20 MPH ON STRAIGHT ROAD WITH A PASSENGER, WE HEAR LOUD POP, 2006 MURANO. THEREAFTER, THE DRIVERS SEAT WAS LEANING TO THE REAR AND OFF BALANCE "ROCK LIKE A ROCKING CHAIR FROM SIDE TO SIDE, LEANING BACK ON ONE SIDE FEELING LIKE SEAT COULD JUST COME OFF COMPLETELY AND OUT OF LINE IN ITS ORIGINAL CONFIGURATION". AFTER INVESTIGATING FURTHER, A "DEFECTIVE METAL BRACING APPARATUS" THAT IS SUPPOSED TO SUPPORT THE SEAT AND HAS FAILED ON MANY OR MOST OF THIS CLASS. CORPORATE NISSAN TELLS CLIENTS "SORRY CAR IS OUT OF WARRANTY", OR, NOT A COVERED ITEM ON LIMITED WARRANTIES. NISSAN IS AWARE THIS IS AN ENORMOUS PROBLEM, THE MAGNITUDE OF CARS BROUGHT IN, THE SAFETY ISSUES, BUT CONTINUED TO MANUFACTURE, PRODUCE, ADVERTISE, SELL CLAIM "REPAIR" SUCH VEHICLES. WHY NOT,"A GREAT AMOUNT OF MONEY IS MADE FOR EVERY CLIENT COMING IN AT THEIR MERCY FOR THIS DEFECT". THIS PART FAILS ON NORMAL WEAR AND TEAR AND CAN POTENTIALLY CAUSE A SERIOUS ACCIDENT IF SOMEONE IS OPERATING THIS VEHICLE AT A HIGHER SPEED. THE CAR IS NOT MECHANICALLY SAFE, AND NISSAN IS RUNNING A BUSINESS ON EXCESSIVE CHARGES ON CUSTOMERS IN THE THOUSANDS TO HAVE " REPAIRED". IN ADDITION, THE REPAIRS ARE NOT GUARANTEED AND THE SAME DEFECTIVE MECHANISMS THAT FAILED ORIGINALLY ARE USED OVER AGAIN FOR REPAIRS. MANUFACTURING, SALES AND REPAIRS CONTINUE THEREAFTER FOR 7 YEARS OF MONEY MADE AT THE MERCY OF CUSTOMERS. A RECALL SHOULD BE INSTITUTED AND RESTITUTION TO ALL NISSAN OWNERS THAT HAVE OR WILL BE AFFECTED DUE TO GROSS NEGLIGENT LIABILITY ON PART OF NISSAN NORTH AMERICA. THE (LEFT REAR SUPPORT) MECHANISM IS DEFECTIVE ON DRIVERS SEAT, AND UNSUITABLE TO PROVIDE ANY SUPPORT OR WITHSTAND NORMAL FORCE. ITS MADE LIKE "TIN - FOIL" TO SUPPORT A DRIVER. AN IMMEDIATE INVESTIGATION, RECALL AND CLASS ACTION SHOULD BE INSTITUTED ON ALL VEHICLES OF THIS CLASS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533447August 3, 2013
VISIBILITY/WIPER
THIS HAS BEEN HAPPENING FOR ABOUT A 2 YEARS NOW. I DECIDED I WAS TIRED OF GETTING UPSET AND SLAMMING THE VISOR ON THE TOP OF THE ROOF WHEN I HIT A BUMP AND IT FALLS. I AM TIRED OF DRIVING 70 MPH ON THE INTERSTATE AND ALL OF A SUDDEN THE VISOR DROPS AND BLOCKS MY VISION. I ALMOST WAS IN A WRECK YESTERDAY BECAUSE OF THIS STUPID VISOR. I RESEARCHED IT AND REALIZED THERE ARE MULTIPLE OTHER COMPLAINTS ABOUT THE NISSAN VISOR AND THIS EXACT ISSUE. SOMEONE IS GOING TO GET KILLED WITH THIS STUPID THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533294August 2, 2013
SEATS
THE DRIVER'S SEAT SUDDENLY LEANED TO THE LEFT WHILE MAKING A RIGHT TURN. FORTUNATELY, IT WAS ON A SIDE STREET AND THE VEHICLE WAS NOT TRAVELING AT A HIGH RATE OF SPEED. AFTER INVESTIGATING THE PROBLEM IT WAS LEARNED THAT THE LEFT SIDE OF THE LINK ASSEMBLY (SEAT FRAME) HAD FRACTURED AT THE END OF A POORLY DESIGNED BRACKET. THERE IS OBVIOUSLY AN ONGOING PROBLEM WITH NISSAN (SEE "MURANO SEAT" ON THE INTERNET) IN RECOGNIZING THAT A PRODUCT RECALL SHOULD ISSUED. HOWEVER, WHAT IS EVEN MORE FRUSTRATING IS THAT NISSAN HAS CHANGED THE LINK ASSEMBLY DESIGN, BUT WILL NOT SELL THAT COMPONENT SEPARATELY. THEY ARE EXPECTING THE CONSUMER TO PAY IN EXCESS OF $1,000.00 TO PURCHASE THE ENTIRE SEAT FRAME ASSEMBLY WITH THE SEAT MOTORS INCLUDED! IF THE NHTSA DOES NOT SEE THIS AS A SAFETY ISSUE - THAN WHAT IS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533214August 2, 2013
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED SHE HEARD A POPPING NOISE AND ONCE THE VEHICLE BEGAN TO MOVE THE SEAT BEGAN TO ROCK AND SWAY BACK AND FORTH DISRUPTING HER DRIVING ABILITY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533092August 1, 2013
SEATS, POWER TRAIN, UNKNOWN OR OTHER
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. ALSO VEHICLE LOSES ACCELERATION POWER WHEN COMING OUT OF A COMPLETE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532573July 30, 2013
SEATS
DRIVERS SEAT FRAME CROSS-MEMBER WELD BROKE ON THE LEFT REAR LOWER WELD. FEELS LIKE ON EVERY TURN THAT DRIVER CAN BE THROWN AND TILTED FORWARD RIGHT FROM THE SEAT CAUSING THE STEERING WHEEL TO REACT IN AN UNCONTROLLED ALBEIT MOMENTARY JOLT. EXTREMELY DANGEROUS AS THIS IS THE CROSS MEMBER BETWEEN LEFT AND RIGHT. MANY COMPLAINTS ONLINE FOR HUNDREDS OF OWNERS WITH SAME EXACT ISSUE DOWN TO THE SAME SIDE AND SAME WELD. I HAVE 2 INFANTS THAT MAKE THIS A VERY SCARY AND DANGEROUS SITUATION THAT NISSAN HAS OBVIOUSLY FAILED TO DESIGN CORRECTLY AND SHOULD BE A COMMON AND STRAIGHTFORWARD FIX FOR THEIR DEALERSHIPS TO RESOLVE AND OWE BUYERS. THANKS FOR YOUR TIME AND ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532569July 29, 2013
ENGINE, SUSPENSION, FUEL SYSTEM, GASOLINE
I'VE BEEN HAVING PROBLEMS WITH THIS CAR EVERY MONTH SINCE I BOUGHT IT IN 2011 FROM ARROW MOTORS INC, 2225 WAKELING ST PHILA PA 19137. THE NEVER DISCLOSE TO ME OF THE ISSUES. IF THEY RAN A CAR FAX I WOULD HAVE KNOW. IT WASN'T UNTIL RECENTLY WHEN I ATTEMPTED TO SELL THE CAR AND WAS INFORMED THROUGH CAR FAX THAT IT WAS IN 5 ACCIDENTS. IF I HAD KNOWN THIS I WOULD HAVE NEVER BOUGHT THE CAR. THIS IS COMPLETELY UNJUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532098July 27, 2013
SEATS
THERE WAS A STRUCTURAL FAILURE OF THE ANCHOR/BRACKET UNDERNEATH THE DRIVER'S SEAT. WHILE I AM DRIVING, THE SEAT ROCKS FROM SIDE TO SIDE, AND DIPS UP AND DOWN. WHEN I TURN, THE SEAT ROCKS A COUPLE OF INCHES DOWN AND THEN POPS BACK AS I COME OUT OF THE TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531934July 26, 2013
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
MY VEHICLE CAUGHT FIRE AS I PROCEEDED TO PULL AWAY FROM A CURBSIDE PARKING SPACE. I TURNED MY WHEEL TO THE FAR LEFT AS I PROCEEDED AWAY FROM THE CURB AND THAT IS WHEN I HEARD A POP SOUND, SAW WHITE SMOKE SPEWING FROM THE FRONT RIGHT SIDE OF THE VEHICLE, THEN I SAW THE FLAMES. FIVE DAYS PRIOR TO THE INCIDENT, I HAD FRONT BRAKE PADS AND RESURFACED ROTORS PLACED ON THE VEHICLE. WITHIN THE PAST 30 DAYS THE ONLY OTHER MAINTENANCE PERFORMED ON THE VEHICLE WAS A STANDARD OIL CHANGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10531531July 24, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, EXTERIOR LIGHTING
MY WIFE WAS DRIVING AND, SUDDENLY THE CAR SLOW DOWN BY ITSELF IN THE RESIDENCE AREA. SHE MANAGED TO MOVE THE CAR OUT OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531695July 24, 2013
SEATS
THE DRIVERS SIDE SEAT COLLAPSED TO THE LEFT . AFTER INSPECTION ,DISCOVERED THE SEAT WELD BROKE . I CONTACTED NISSAN AND WAS TOLD TO BRING IN TO A LOCAL DEALER FOR INSPECTION . I TOLD THE NISSAN AGENT THIS IS AN EXTREMELY COMMON ISSUE WITH MURANO'S FROM WHAT I HAVE READ ON THE NISSAN FORUMS. I WILL POST AS TO RESOLUTION AFTER DEALER INSPECTS FAILED SEAT WELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526403July 23, 2013
SEATS
THE DRIVER SEAT HAS COME DE-WELDED AND NOW THE SEAT ROCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526406July 23, 2013
VISIBILITY
THE DRIVER SIDE VISOR CONSTANTLY FLOPS DOWN WHEN DRIVING. IT IS VERY UNSAFE, AND COULD CREATE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526465July 23, 2013
SEATS
AS I WAS DRIVING DOWN A RESIDENTIAL BACK ROAD I FELT A SPRING OR SOMETHING BRAKE UNDER THE LEFT SIDE OF MY DRIVER SEAT. AT FIRST I THOUGHT A PITHIER SPRING GAVE OUT! I WAS WRONG, ONE OF THE PARTS THAT HOLDS MY SEAT UP AND IN PLACE BROKE! I BELIEVE THIS IS A DEFECT AND SAFETY ISSUE. I LOOKED UP THIS ISSUE ONLINE AND HAVE SEEN THAT THIS HAS HAPPENED TO A LOT OF OTHER PEOPLE INCLUDING MY COUSIN. I WOULD LIKE TO SEE THIS SAFETY DEFECT RESOLVED. THANK YOU FOR YOUR TIME *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526256July 22, 2013
VISIBILITY/WIPER
DRIVING DOWN THE ROAD AT 45 MPH MAKING A TURN AND THE RIGHT VISOR FALLS DOWN CAUSING POOR VISIBILITY AND A DISTRACTION DURING DRIVING. THIS IS A KNOWN MALFUNCTION FOR MURANOS AND IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525702July 19, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE TRAVELING APPROX 65 MPH ON THE HIGHWAY WITH NO TRUCKS OR OVERPASSES AROUND MY SUNROOF GLASS LITERALLY EXPLODED! I THOUGHT I HAD A TIRE BLOWOUT UNTIL I HEARD WIND COMING FROM THE ROOF AND SAW BRIGHT LIGHT FROM THE SUNSHADE CRACKS. WHEN I OPENED THE VISOR A CRACK YOU COULD SEE THE GLASS HAD EXPLODED UPWARD. I HAD A LARGE CHUNK OF GLASS MISSING FROM THE SUNROOF. I SAW ANOTHER COMPLAINT ON NHTSA FOR THE SAME SITUATION AND I AN VERY CONCERNED ABOUT THE SAFETY OF THE GLASS. THANK YOU FOR YOU CONSIDERATION! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525329July 17, 2013
ENGINE, POWER TRAIN
WHILE TRAVELING VEHICLE BEGAN TO MAKE VERY LOUD NOISE AND BEGAN TO STALL. HAD TO BE TOWED TO MECHANIC AT WHICH TIME IT WAS DETERMINED THE TRANSFER CASE WAS CRACKED. AS I RESEARCHED THIS, I DISCOVERED NUMEROUS MURANO OWNERS WITH THIS ISSUE. VEHICLE ONLY HAS 69,000 MILES AND THE COST TO REPAIR $4000.00! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525400July 17, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE AIR BAG MODULE WOULD NEED TO BE REPLACED, BUT THERE WAS NO GUARANTEED THAT THE REPAIR WOULD CORRECT THE PROBLEM. THE DEALER CLEARED THE DEFAULT CODES AND THE AIR BAG LIGHT WAS NO LONGER ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS WOULD NOT OPERATE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 98,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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