Nissan Murano Complaints

5,967 consumer complaints on file.

#10929952December 5, 2016
SEATS
TRACK ON DRIVER'S SIDE BROKEN, GOT INTO CAR AND RIGHT SIDE OF SEAT WENT BACKWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930056December 5, 2016
AIR BAGS
2015 NISSAN MURANO CUSTOMER WRITES IN REGARDS TO RECALL R1609 SAFETY ISSUE WITH THE OCCUPANT CLASSIFICATION SYSTEM - OCS. AFTER R1609 FIELD SERVICE ACTION PERFORMED ON 10/30/15 OCS INTERMITTIENTLY INCORRECTLY CLASSIFIES AN ADULT PASSENGER WEIGHING 150 LBS. AS A CHILD FOR PERIODS OF 12 SECONDS UP TO 8 MINUTES AS INDICATED BY THE CENTER CONSOLE INDICATOR. ISSUE OCCURS WHILE STATIONARY, IN MOTION ON CITY STREET OR HIGHWAY UNDER ALL CIRCUMSTANCES. SAFETY ISSUE STILL REMAINS A UNRESOLVED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929447December 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY CAR WAS RUNNING SLUGGISH AND LOW POWER WHEN TURNED ON LIGHTS, WHEN TESTED BATTERY IT WAS FINE BUT VOLTAGE LOW SO I GUESS ITS NOT CHARGING BATTERY. DOESN'T START ALOT OF TIMES. ENGINE RUNS HOT QUICK, PUT NEW BATTERY DID SAME AND ONE DAY THE BATTERY AND BRAKE LIGHT STAYED ON AND THEN WHILE DRIVING IT JUST STOPPED LIKE I WAS GIVING IT GAS BUT CAR WASN'T MOVING. NOW IT WONT START AT ALL. THERE MAY BE A TINY OIL LEAK BUT DON'T KNOW FROM WHERE AND IT DRIVES ROUGH BUT THEY SAY MY SHOCKS AND STRUTS AND SUSPENSION AND EVERYTHING IS OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928788November 30, 2016
POWER TRAIN
FRONT TRANSFER CASE LEAKS FOR NO APPARENT REASON CAUSING FAILURE. NO MAINTENANCE CHECKS ARE LISTED FOR THIS PART AND APPEARS TO BE A DESIGN FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928683November 29, 2016
SERVICE BRAKES
BRAKES SUDDENLY ARE SPONGY AND SOFT. NEED TO BE DEPRESSED MUCH MORE THAN NORMAL. THIS IS A CONDITION THAT HAS APPEARED SUDDENLY. TOOK CAR TO MECHANIC AND HE REPLACED REAR BRAKES, TURNED ROTORS, AND REPLACED THE MASTER CYLINDER TWICE, BOTH RESULTING IN THE SAME SPONGY BRAKE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928202November 28, 2016
POWER TRAIN, ENGINE
I'M HAVING PROBLEMS WITH MY CVT TRANSMISSION, WHEN I PRESS ON THE GAS PEDAL IT HESITATE TO GO I WENT TO A MECHANIC AND THEY SAY IT WAS THE CVT. I RESEARCHED THE PROBLEM AND SEE OWNERS HAVING THE SAME PROBLEM, I'M JUST WONDERING WHY THIS ISN'T A RECALL. THIS VEHICLE ALWAYS GET MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928334November 28, 2016
AIR BAGS, ENGINE
I OWN A 2007 NISSAN MURANO THAT I BOUGHT USED 1.5 YEARS AGO. THERE ARE TWO SERIOUS SAFETY ISSUES THAT THE CAR HAS AND FOR WHICH NISSAN HAS HAD TO RECALL THOUSANDS OF OTHER VEHICLES. I JUST CANNOT UNDERSTAND WHY MY PARTICULAR VEHICLE WAS NOT COVERED UNDER THE RECALL. IT'S JUST TOO COINCIDENTAL AND NISSAN SHOULD BE HELD ACCOUNTABLE. RECALL NUMBER 09V169000 RECALL DATE 05/19/2009 COMPONENT ENGINE AND ENGINE COOLING THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING. RECALL NUMBER 08V521000 RECALL DATE 10/07/2008 COMPONENT AIR BAGS SUMMARY NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT (ACU). CONSEQUENCE THIS COULD RESULT IN THE PASSENGER AIR BAG BEING SUPPRESSED WHICH COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927763November 24, 2016
SERVICE BRAKES
AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY "SOFT", WHILE DRIVING. THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE. THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP. AFTER PARKING FOR A PERIOD, BRAKE OPERATION APPEARED TO RETURN TO NORMAL. I EVENTUALLY SUSPECTED THE ISSUE WAS TRIGGERED BY THE ABS. I TOOK TO THE DEALER, DESCRIBED THE ISSUE AND REQUESTED A BRAKE DIAGNOSTIC WHICH CONFIRMED THAT THE ABS ACTUATOR WAS DEFECTIVE. NOW FACING A REPAIR OF ~$2400 WHICH CAN'T BE AVOIDED AS HAVING THE ABS SYSTEM MALFUNCTION REPRESENTS A SIGNIFICANT HAZARD. MY DAUGHTER IS DRIVING THIS VEHICLE AT COLLEGE AND LIKELY WOULD NOT BE EXPERIENCED TO HANDLE WHAT I EXPERIENCED. WHILE AT JUST OVER 100,000 MILES, THIS VEHICLE HAS BEEN MAINTAINED VERY WELL AND THIS TYPE OF SYSTEM DEFECT SEEMS UNUSUAL AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927466November 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926733November 17, 2016
SERVICE BRAKES
WHILE DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE ABLE TO STOP THE CAR WITHOUT COLLISION WITH THE BREAK SUDDEN OUT OF CONTROL, BUT REALLY IN A PANIC WITH EXTREME CONCERNS OF MY DRIVING SAFETY. I TURNED OFF THE CAR FOR A WHILE AND TURN BACK ON, THE BREAK RETURNED TO NORMAL AND I COULD DRIVE MY CAR HOME SLOWLY. I BROUGHT MY CAR TO THE DEALER NEXT DAY AND THE ISSUE SEEMS WELL KNOWN BY THE DEALER BUT THEY HAVE NOTHING TO DO TO SOLVE IT. THIS BREAK ISSUE HAPPENED FEW TIMES BEFORE WHILE DRIVING OVER A BUMP. I FOUND THIS IS MOST LIKELY THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE CLAIMED, NISSAN SHOULD SET A RECALL TO FIX THIS ASAP TO AVOID TRAGEDIES ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926518November 16, 2016
UNKNOWN OR OTHER
I WAS DRIVING ALONG I-44 EAST BOUND, AND SUDDENLY I HEARD A LOUD BANG. THOUGHT IT WAS MY TIRE, BUT ON GETTING OUT OF THE CAR AND CHECKING I FOUND MY SUNROOF HAD EXPLODED AND THERE WAS A GAPING HOLE IN THE MIDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925681November 13, 2016
SERVICE BRAKES
EVERY TIME THE ABS SYSTEM IS ENGAGED DUE TO SLIPPING ON ROUGH ROAD OR LEAVES ETC, THE BRAKES BECOME SPONGY AND UNRESPONSIVE. IN ADDITION, THE PEDAL TRAVELS ALL THE WAY TO THE FLOOR. THIS HAPPENS AT ANY SPEED, ANY TIME THE ABS SYSTEM IS CALLED UPON. IT IS CLEAR THERE IS A BYPASS VALVE THAT IS NOT RETURNING TO ITS NORMAL POSITION. IT IS UNACCEPTABLE THAT, WITH OVER 30 COMPLAINTS TO THE NTSA, NO RESEARCH HAS BEEN DONE ON THIS ISSUE BY NISSAN. THE REPLACEMENT PART IS AROUND $1500, POSSIBLY THE MOST EXPENSIVE SINGLE BRAKE PART IN EXISTENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925515November 11, 2016
POWER TRAIN
TRANSMISSION FAILED WITHOUT WARNING AT 68K MILES. WHILE ON HIGHWAY ENGINE JUST STARTED FREE REVING. HAD TO COAST TO SIDE OF ROAD. NISSAN WILL NOT ASSIST IN REPAIR AS CAR IS OVER 10 YEARS OLD. DEALER WORKED ON TRANSFER CASE IN MAY; THOUGHT THEY REPORTED ALL WAS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925014November 8, 2016
SERVICE BRAKES
TOOK MURANO TO MECHANIC BECAUSE WAS HAVING PROBLEMS WITH BRAKING, MECHANIC HAD BRAKE SERVICED AND MADE NEW. NOW CAR IS NOT WANTING TO STOP EVEN WHEN PUMPIN BRAKES. TOOK BACK AND WAS TOLD BY MECHANIC AT SHAMROCK THAT I NEED NEW ABS HYDROLIC BREAK SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924650November 7, 2016
SEATS
THE FRONT DRIVER'S SIDE SEAT BRACKET IS BROKEN AND THE SEAT SWAYS FROM SIDE TO SIDE. THIS SEEMS TO BE A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS PART. THE COST IS ENORMOUS AND SHOULD NOT BE THE BURDEN OF THE CONSUMER. THERE SHOULD BE A RECALL FOR THIS. THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924223November 4, 2016
VISIBILITY/WIPER
IN 2011, MY DRIVER'S SIDE VISOR DROPPED AS I WAS DRIVING, CAUSING ME TO ALMOST HAVE A WRECK. I TOOK MY CAR TO THE NEAREST DEALERSHIP AND WAS TOLD THAT IT WOULD COST ME CLOSE TO $700 TO REPLACE AND THERE WAS NO RECALL ON THIS ITEM. I HAVE TRIED ALL SORTS OF METHODS TO KEEP MY VISOR UP, BUT NOTHING HAS WORKED AND THE ISSUE IS GETTING WORSE. THERE ARE ALREADY 59 COMPLAINTS REGARDING THIS ISSUE. WHAT WILL IT TAKE TO GET NISSAN TO ISSUE A RECALL AND REPLACE? SOMEONE TO HAVE A WRECK WHILE DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924267November 4, 2016
SERVICE BRAKES
THE FORWARD EMERGENCY BRAKING SYSTEM WARNING LIGHT COMES ON (THIS MEANS THE SENSOR IS NOT WORKING AND THE EMERGENCY WARNING IS NOT WORKING; FURTHER YOU CANNOT USE CRUISE CONTROL WHEN THE LIGHT IS ON). THIS HAS BEEN A PROBLEM FROM THE BEGINNING OF OWNING THE CAR. THE DEALER TRIED MANY TIMES TO REPAIR THE PROBLEM, ALL UNSUCCESSFUL. NEXT THE DEALER REPLACED THE SENSOR, AND THE PROBLEM STILL EXISTS. THE WARNING LIGHT COMES ON WHEN THE VEHICLE HAS BEEN DRIVEN FOR A FEW MINUTES- 5 TO 30 MINUTES AFTER STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924150November 3, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
MOON ROOF EXPLODED/SHATTERED WHILE DRIVING ON HIGHWAY. WE DROVE IT IMMEDIATELY TO THE DEALERSHIP WE PURCHASED IT FROM 12 DAYS EARLIER. SOUNDED LIKE A GUN GOING OFF IN MY EAR. VERY DANGEROUS EVENT TO TAKE PLACE WHILE DRIVING. THE MOON ROOF THEN STARTED FALLING INTO THE VEHICLE IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920490November 1, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
THE BLUETOOTH RADIO SYSTEM MALFUNCTIONED DURING THE FIRST YEAR AND DEALER SERVICES WERE NOT KNOWLEDGABLE ABOUT THE DEFECT UNTIL 3 YEARS OUT. DIGITAL SYMBOLS FOR AIR/HEAT SOMETIMES NOT VISABLE AND RADIO NOT FUNCTIONING. DRIVER'S SIDE SUN VISOR FELL FROM THE ROOF AND I WAS ABLE TO REINSERT. BUT, DIFFICULT TO LOWER/RAISE. DEALER WANTS HUNDREDS TO REPLACE (NO REPAIR POSSIBLE). WIPERS SCRAPE/RUB THE GLASS TOO CLOSELY AS THOUGH TOO LARGE/TIGHT. MAKES TERRIBLE SCRAPING SOUND AND CLICKING NOISE WHEN IN USE, ALTHOUGH NEW. ALL ISSUES OCCUR WHETHER VEHICLE IS IN MOTION OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920293October 31, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT HEARD A RATTLING NOISE AND A ROTTEN ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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