Nissan Kicks Complaints

161 consumer complaints on file.

#11741518June 2, 2026
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2021 Nissan Kicks. The contact stated while her boyfriend was driving approximately 35 MPH, the hood unexpectedly flew open, hit and cracked the windshield. The driver was able to pull over to the side of the road and pushed down the hood. The driver continued driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the hood latch was faulty. The vehicle was not repaired. The contact was waiting to hear back the auto warranty company. The dealer was contacted and referred the contact to an autobody repair shop for assistance. The manufacturer was not contacted. The failure mileage was 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739327May 21, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back up daily with zero rear visibility, completely losing essential safety features regulated by federal standards. The defect has been officially inspected and confirmed by an authorized Nissan dealership service center on two separate occasions. The dealer attempted to process a warranty replacement but informed me that the necessary replacement part was backordered due to inventory delays. Despite complying with the diagnostic process, Nissan Consumer Affairs has severely delayed a resolution since January 2026. On May 21, 2026, a supervisor corporate representative (Nancy, ID 7319115) refused to cover 100% of the manufacturing defect, denied providing a resolution in writing, and explicitly prohibited me from recording the phone call to avoid leaving an official audio trail of their statements. I am filing this complaint because Nissan is failing to fix an active safety hazard on a practically new vehicle under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737437May 12, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car will just slam on the brakes for no reason at all. The only thing I did different was use the emergency brake the day before when I was on a slope. There is nothing in front of me causing this to happen. I've been to the shop about this before they charge you $190 to put it on a sensor and tell you there's nothing wrong with it that was a good while ago probably a year. It happened again Saturday morning driving home from work I was able to get to the shop today Tuesday morning. I told them I saw online that other people were having this issue. I could not afford to give them another $190 even though they said they could only diagnosis if it would happen while the mechanic was driving it or they could find it on the machine that would cost $190. I have a warranty on this car and I don't feel that it's fair that although they have to know about this issue they still want to charge me and will not even acknowledge that they're aware of this. I told the woman on the phone when I called in Saturday morning for an appointment which by the way they couldn't get me in until Monday anyways, that I had an hour commute to and from work and that if anyone would have been behind me they would have hit me. She seemed unconcerned. Everyone at Nissan seems unconcerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737035May 11, 2026
VISIBILITY:GLASS, SIDE/REAR
My mother was seating down drinking coffee when the rear window exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736495May 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I use the adaptive cruise control a lot because I had ankle surgery and it bothers it to drive and use it a lot. The cruise control is fantastic I love it but it started giving me a warning light at the end of drive. I drive from [XXX] to [XXX] 4 days a week. The warning light will pop up randomly sometimes it will do it every day and sometimes it won't do it at all. sometimes it will only do it in the morning and not on my drive home. So I didn't think anything of it but then it got more frequent and now my warranty is running out but the dealership can't duplicate the issue. This is a major issue because it's not predictable and could happen at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734187April 27, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Immediately after turning car on and putting it on Drive gear, the collision light and traction light on dashboard came on and a message “Malfunction See Owner’s Manual” came on too. As I tried to get out of my parking garage it was little hard to accelerate. I turned my car off for a few seconds, the collision/traction engine light turned off, but check engine light turned on. I had battery checked by AAA who confirmed battery is still in good condition. Took vehicle to auto zone to scan and was notified about got code “P0101” Air filter is changed with every oil change, maintenance has been kept up as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732077April 18, 2026
STRUCTURE:BODY
The passenger door of the vehicle is stuck and unable to open. It is currently in the body shop as they will need to cut into the door to fix the issue. It has gotten stuck previously but has been able to be opened, this time it will not open know matter how much effort is put in. I believe this is a major safety issue, as you will not be able to get out if an accident or incident occurs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731965April 17, 2026
VISIBILITY/WIPER
The air conditioning system failed due to a suspected A/C compressor failure. No warning lights were present. The failure occurred around June 2025 at approximately 60,000 miles and resulted in complete loss of cabin cooling. The issue poses a safety risk due to extreme interior heat and reduced driver comfort and alertness, especially during summer weather. The vehicle is available for inspection, and a dealership diagnostic is pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729021April 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle: 2023 Nissan Kicks SR Incident Detail: On April 1, my son was involved in an auto accident. According to my son, he was traveling at approximately 20–30 mph. Upon approaching slowed traffic, my son applied the service brakes; however, the vehicle failed to decelerate or stop. To mitigate the impact, my son veered to the right. Despite this evasive maneuver, the front-left side of the Nissan Kicks struck the rear-right bumper of the lead vehicle. My son was only able to bring the vehicle to a complete stop by engaging the emergency brake. Notably, despite the impact, the airbags did not deploy. This incident could have resulted in serious bodily injury or death for all involved and cause significant property damage and anxiety. The highway patrol was on scene and working on a full investigation. No warning lights appeared during the incident. The incident occurred 2 days ago and has not been inspected yet. The vehicle is available for inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11727902March 30, 2026
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2024 Nissan Kicks. The contact stated that while driving approximately 40 MPH, the vehicle lost automotive power. The contact pulled over and turned off and restarted the vehicle but was unable to shift to drive(D). There was no warning light illuminated. The vehicle was towed to the residence. The contact stated that prior to the failure the vehicle was taken to a dealer for service and was advised that the transmission fluid needed to be flushed. The transmission fluid was not flushed. Additionally, during an oil change at a fast oil change service, the technician advised the contact that there was an oil leak coming from one of the spark plugs. The vehicle was not taken to a dealer or mechanic to be diagnosed. The oil leak was not repaired. The contact had not taken the vehicle to the local dealer or independent mechanic for the transmission failure. The vehicle was diagnosed but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727671March 28, 2026
SERVICE BRAKES
12/10/2024 brake warning light was on. Took to dealership and they found the left rear C1BDA-13 actuator malfunction, caliper parking brake motor to have open connection internally. Replaced on 12/13/24 along with gasket brake hose. 1/31/25 brake warning light on again. Dealership found the right rear C1BDB-13 actuator malfunction open. Unable to get code to reset. Replaced on 2/14/25 along with gasket brake hose. 2/19/26 brake warning light on again. Dealership found both rear actuators malfunction open and cracked (technician stated they were cracked in the video sent to me as an update), believe moisture getting inside parking brake calipers and freezing. Replaced both on 3/5/26 along with all 4 gasket brake hoses
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725483March 19, 2026
VISIBILITY/WIPER
Back window shattered spontaneously without notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721705March 3, 2026
UNKNOWN OR OTHER, POWER TRAIN
Vehicle will not go forward when accelerating, the vehicle does go in reverse. It is available for inspection at Nissan Vacaville. It is a safety risk as I was driving, it stalled in turning lane on street and wouldn't go. I had to have it put in neutral so I could get it to a safe location so I could have it towed to my residence. I have a service report saying that there's a faulty piece in the transmission by Nissan In Vacaville. No indication that there were any issues to the vehicle when I took it for service on Saturday 2/28/26. No lights came on the car or anything that would warrant an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719792February 23, 2026
ELECTRICAL SYSTEM
I have been having to constantly replace key fobe batteries since I bought it in May of 2025 needing jumps although auto zone said it shows no issues with battery ? Often no key detection I just changed the batteries at dealership but everyday just about I need a jump it’s frustrating, dealership was trying to sell me a battery? My antifreeze is low Nissan said it’s the overflow because it looks empty auto zone also said I needed it. Fluids should have been topped off at time of purchase. And was told that stuff lasts forever help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719789February 23, 2026
ELECTRICAL SYSTEM, ENGINE
I have noticed on more than one occasion the dashboard panel suddenly pops up these RED BRACKET LINES SHOWING AROUND VEHICLE OF COURSE AND BIG STOP FLASHING AND CAR SUDDENLY BRACES then back to normal scary ass f it happens randomly slow speeds between 35-40mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717471February 12, 2026
VISIBILITY, ELECTRICAL SYSTEM
The contact owns a 2024 Nissan Kicks. The contact stated that after parking the vehicle in the driveway and turning off the vehicle, while exiting the vehicle, the rear hatchback glass suddenly shattered. The contact stated that prior to the failure, the rear defroster was not activated, and there was no impact to the hatchback glass to cause the glass to shatter. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that previously after parking and turning off the vehicle, the vehicle restarted independently and continued running for approximately six hours before the contact discovered that the vehicle was still running. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 1,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715572February 4, 2026
POWER TRAIN, STRUCTURE:BODY
We have had several problems with our 2021 Nissan Kicks, all of which are safety concerns, and all of which have have occurred at well under 100,000 miles. We purchased the vehicle from a Nissan dealer in January of 2022. 1 - Rust is bubbling up from under the paint. I am told this is perforating rust that could easily spread to or originate from the frame of the vehicle. This could cause the entire structure to fail. Despite the 5 year, no mileage limitation warranty for perforating rust, Nissan has refused to comply with the warranty. At the executive complaint level, they have admitted that the warranty exists, but at the repair level, Nissan has repeatedly informed the Dealer that the vehicle is not covered by a rust warranty or that the warranty expired based on mileage. The person at the corporate complaint level refuses to speak with the dealer or affirm the coverage in writing. At the repair level, Nissan has offered a fix outside of warranty coverage (a patch) which does not provide the continuing coverage provided by a warranty repair (which requires replacement of the panel). I have spent countless hours taking the car in to have it looked at and on the phone to try to get coverage with no success. 2 - The structural metal on the inside of the drivers door is cracking. We took the car in for repair because the window was not working but when they opened it up, they found that the the structural metal of the door itself where the window mechanism is attached has cracked. We have video indicating this may be a design defect in addition to poor materials. The Nissan dealer is not helpful, saying only that they don't have a body shop. Body shops say the entire door needs to be replaced but do not want to get involved with seeking help from Nissan. 3 - The CVT transmission failed just after the manufacturers warranty expired which is way too early for this problem. By some miracle, most of the cost was covered by a third party warranty company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714753February 1, 2026
UNKNOWN OR OTHER
Apple Play/radio do not turn on once the car is started. I brought it to the dealer and was told that there were no updates available at this time and I would have to replace the unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714473January 30, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
On Friday, January 23, 2026, at approximately 6:41AM, I was going to Starbucks located at 5378 W. Rosecrans Ave Hawthorne, CA 90250. My partner and I were talking, I was just about to exit to get my coffee then we heard a loud “pop” like a gun shot, and then the sound of shattering glass. We jumped, frighted, startled by the sound, immediately looking over at the back seat of my car window. We both exited the car, a man who was outside of the front of my car (just walking by coming out of Starbucks) heard the same sound, he exclaimed “what was that a gun shot?”, we both thought it was an active shooter! I ducked and took cover. I was scared for my life. I noticed a women exiting her car across from mine, assumed it was safe. I asked her if she saw anything. She seen I was shaking up, and my window was shattered. She did not see anything. She asked if we needed assistance to contact the police department. Starbucks employees and witnesses assisted as we were unsure as to what was going on, and worried. I suffer from epilepsy and asthma and I have health problems. It was a lot to take in at that moment; my partner was concerned for me as I was for him. The thoughts of being killed kept running through our minds, and so thankful to be alive, we were completely traumatized! We had to get
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714356January 29, 2026
VISIBILITY/WIPER
Rear windshield cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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