MINI Cooper Complaints (2014)

49 consumer complaints on file.

#11734671April 29, 2026
AIR BAGS, UNKNOWN OR OTHER
The "Passenger Airbag Off" light is illuminated, meaning the primary safety restraint system is disabled. The failed component is the "Occupancy Classification System (OCS) / OC3 Sensor Mat." I purchased a very well-maintained 2014 MINI in March 2026 and the failure occurred shortly after the 10-year warranty window expired. BMW Group has similar BMW models using the very same technology, and they received 15-year extensions, not 10. BMW Coverage: Has extended the warranty for the OC3 mat to 15 years/Unlimited miles for specific "eligible US-specification" models like the 3 Series, 5 Series, and Z4. MINI Coverage: Currently caps the warranty extension at 10 years/120,000 miles for its eligible vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645104February 26, 2025
ELECTRICAL SYSTEM
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549149October 10, 2023
SUSPENSION, POWER TRAIN
Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540761August 25, 2023
ELECTRICAL SYSTEM
The contact owns a 2014 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537267August 8, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473561July 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377693December 3, 2020
AIR BAGS, VISIBILITY/WIPER
PASSENGER AIRBAG SENSOR ISSUE, I HAVE SEEN THIS REPORTED IN OTHER MINI COOPERS THAT WERE RECALLED BUT MY SPECIFIC MODEL WAS NOT. I WANT TO BE SURE ALL APPLICABLE VEHICLES ARE INCLUDED IN THE RECALL FOR THE SAFETY OF MYSELF AND OTHER MINI OWNERS. I HAVE NO AIRBAG FUNCTION RIGHT NOW AND BOTH MY DRIVER AND PASSENGER SIDE AIRBAG LIGHTS ARE ON. MY MECHANIC STATED THAT I WOULD NEED TO REPLACE THE PASSENGER SEAT SENSOR AT THE LEAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374754November 15, 2020
POWER TRAIN
FIRST GEAR POPS OUT RANDOMLY, WHEN IT'S BEGINNING TO MOVE OR AFTER IT STARTED MOVING. IT CAN GO DAYS WITHOUT HAPPENING THEN IT WILL HAPPEN MULTIPLE TIMES IN ONE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233525July 20, 2019
ENGINE
TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231603July 13, 2019
POWER TRAIN
HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210887May 30, 2019
ELECTRICAL SYSTEM
FOR THE PAST YEAR, ALL EXTERNAL LIGHT WIRING HAS MELTED. FIRST INSTANCE 5/24/18 BOTH LICENSE PLATE BULBS SHORTED, SECOND INSTANCE 10/26/18 DRIVERS SIDE HEADLIGHT BULB CONNECTOR INSIDE LIGHT MELTED, THIRD INSTANCE 5/21/19 PASSENGER SIDE HEADLIGHT BULB WIRING HARNESS MELTED, FOURTH INSTANCE AND CURRENT 5/30/19 RIGHT TAILLIGHT BULB WIRING MELTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192704March 31, 2019
ENGINE
THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180415February 15, 2019
FUEL/PROPULSION SYSTEM
BAD SENDING UNIT ON FUEL PUMP ASSEMBLY; THIS CAUSED THE GAS LIGHTS TO STOP WORKING INSIDE THE VEHICLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163304December 24, 2018
SUSPENSION
I WAS DRIVING, MAKING A RIGHT TURN WHEN I HIT A ROCK ON THE ROAD WITH MY FRONT RIGHT TIRE. AFTER THIS, I WOULD HEAR A THUMPING SOUND WHILE TURNING. THEN WE LEARNED THAT THE MOUNTING KIT OF THE FRONT STRUT CRACKED; THE SERVICE DEPARTMENT AT OUR DEALERSHIP MENTIONED THAT IT'S A COMMON ISSUE AMONG MY MAKE AND MODEL OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151538November 14, 2018
POWER TRAIN
DRIVETRAIN MALFUNCTION APPEAR WHILE DRIVING ON THE FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120569August 17, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
DRIVETRAIN MALFUNCTION WARNING - APPEARS AND REDUCES SPEED AT ANY TIME OF DRIVING - THIS COULD CAUSE SEVERE ACCIDENTS DUE TO LOSS OF POWER/PERFORMANCE. THIS WARNING IS ENGAGED AT ANYTIME W/O WARNING. SOFTWARE UPDATE FOR VEHICLE SHOULD BE FREE OF CHARGE AS THIS IMPACTS LOSS OF POWER. WHEN TAKING IT TO AUTO MECHANIC, NO CODES ARE FOUND AND NO ENGINE LIGHT OR FAULT CODE. RESEARCHING ALL F56 FORUM, SEEMS LIKE THIS HAS BEEN COMMON COMPLAINT. EVEN THOUGH THE WARNING COMES ON AND TELLS YOU TO DRIVE CAREFULLY (SLOW DOWN). YOU ARE STILL IN A HIGH DENSITY TRAFFIC OR FREEWAY THAT DOES NOT ALLOW YOU ENOUGH TIME TO PULL ON THE SIDE. THE SOFTWARE SHOULD BE AVAILABLE TO CONSUMER AS THIS IMPACTS THE SPEED OF THE CURRENT DRIVING CONDITION (WHICH IS NOT OBVIOUS TO OTHER DRIVERS). IF IT WAS A FLAT TIRE, OR SMOKE COMING OUT OF THE HOOD.. THIS IS VISIBLE. MECHANICS CANNOT FIGURE OUT THE ISSUE DUE TO A "GENERAL / NO DETAILS" TO THE SPECIFIC ISSUE. THEREFORE, THE OLDER SOFTWARE FOR THIS MODEL AND YEAR SHOULD BE CONSIDERED A RECALL FOR HAZARDOUS DRIVING. FURTHERMORE, SOFTWARE UPDATES SHOULD BE NOTIFIED TO ALL CONSUMERS AND DETAILING THE ITEMS THAT THE SOFTWARE WILL BE CHANGING. THERE IS NO COMMUNICATION OR EVEN ON THEIR WEBSITE TO SHOW UPDATES AND NEEDS FOR IT. THIS IS A PROBLEM IF IT HAS ANYTHING TO DO WITH ENGINE AND POWERTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112041July 17, 2018
AIR BAGS
MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11103580June 23, 2018
UNKNOWN OR OTHER
THE F56 HORN IS NOT SENSITIVE, AND REQUIRES AGGRESSIVE PUSHING TO SOUND, CREATING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042270November 2, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
ABS, ACSM CRASH SAFETY CONTROL MODULE, EMERGENCY BRAKE, ACC CRUISE CONTROL, MID LEVEL AND SPORT MODE INOPERABLE ONLY FUNCTIONS IN GREEN MODE WITH SEVERE LIMITATIONS THAN FROM BEFORE THIS OCCURRED. IGNITION, ACCELERATION, TOP SPEED... ALL OF THESE ARE AFFECTED AND MY CONCERN IS NOT ONLY THE SOFTWARE AND THE ACSM BUT BECAUSE THE DRIVE HAS CHANGED SIGNIFICANTLY I BELIEVE IT COULD BE MORE OF A PROBLEM THAN A SOFTWARE UPDATE AND THE ACSM. I WAS TRAVELING/IN MOTION ON A CITY STREET AT 45MPH IN GREEN MODE AND ACC ACTIVATED. I LIVE IN ARKANSAS, THE STREETS ARE WINDING CURVY ROADS JUST LIKE I PREFER MY ASPHALT AND DRIVE TO BE HOWEVER I HAVE NEVER EXPERIENCED ANYTHING ELSE THAT HAS CAUSED THIS MUCH CONCERN AND I HAVE NOT "DUKES OF HAZARD" MY MINI. I HAVE NOT BEEN IN AN ACCIDENT OR RECEIVED ANY DAMAGE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023971September 18, 2017
POWER TRAIN
OTHER MINI COPPERS FROM THIS YEAR WITH DIFFERENT MODELS HAVE BEEN RECALLED FOR AN ISSUE THAT ALLOWS THE CAR TO THE EXITED WHEN THE CAR IS NOT IN PARK. MY CAR CAN GET SHUT DOWN, THIS IS PURPOSEFULLY STOPPED LIKE AT A PARKING SPACE. WHILE STILL IN DRIVE MODE, I CAN EXIT THE CAR, THE CAR STARTS TO ROLL AWAY. THIS HAS HAPPENED TO ME NUMBERS TIMES. HAVING HAD TO JUMP BACK IN MY CAR TO STOP IT. ONCE ON A HILL AND IT ALMOST CAUSED A CRASH. SCARY. BOUGHT THE CAR IN 2015 SPRING AND THE STARTED FALL OF 2016 AND HAS CONTINUED TO HAPPEN. CAR BOOT TO BONNET WARRANTY WAS EXPIRED AT THE TIME THIS STARTED. THEY WERE CALLED THE AROUND FIRST TIME THIS HAPPENED, I WAS UNABLE TO GET MY KEY OUT OF THE IGNITION WHILE IN PARK. THEN I WAS ABLE TO GET IT OUT WHILE IN DRIVE AND NOW, I CAN OFTEN RUN MY CAR WITHOUT THE KEY IN THE IGNITION. THIS IS NOT A KEYLESS START CAR. ALL INCIDENTS TRANSPIRED ON PARKING LOTS OR PARKING SPACES ON A STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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