MINI Cooper Complaints

4,588 consumer complaints on file.

#10446079January 31, 2012
STEERING, UNKNOWN OR OTHER
POWER STEERING PUMP SEIZED AND NEEDED TO BE REPLACED. POWER STEERING FAN FAILURE AND ALSO NEEDED TO BE REPLACED. POWER STEERING HOSES LEAKING AND ALSO NEEDED TO BE REPLACED. OUTPUT SHAFT SEAL IS LEAKING, BUT HAS NOT BEEN REPLACED AT THIS TIME. THESE REPAIRS COST ME APPROXIMATELY $1000! I HAVE FOUND NUMEROUS COMPLAINTS ABOUT POWER STEERING FAILURES IN THE 2004-2005 MINI. PLEASE MAKE BMW PAY FOR THIS! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445900January 30, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 MINI COOPER S HATCH BACK. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING AT VARIOUS SPEEDS AND WOULD OFTEN RESIST STARTING ATTEMPTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EVERY TIME THE STALLING FAILURE OCCURRED WITH THE ILLUMINATION OF THE INSTRUMENT CHECK ENGINE LIGHT. THE DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO HAVE THE FAILURE DIAGNOSED WHERE THE FAILURE WAS CONTRIBUTED TO EXCESSIVE CARBON BUILDUP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000. UPDATED 03/14/12 *BF THE TIMING CHAIN WAS LEAKING AND HAD TO BE REPLACED. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 04/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445906January 30, 2012
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER .THE CONTACT STATED THAT WHILE DRIVING IN REVERSE, THE POWER STEERING SEIZED MOMENTARILY BEFORE RESUMING NORMAL OPERATION INDEPENDENTLY. THE CONTACT HAD EXPERIENCED THE FAILURE AT LEAST TWICE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445919January 30, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO STARTING ATTEMPTS. THE CONTACT NOTICED THAT THE BATTERY WAS DRAINED AND THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY DIAGNOSED THAT THERE WAS AN INTERNAL SHORT IN THE ELECTRONIC WATER PUMP. THE DEALER ADVISED THE CONTACT THAT THE SHORT CAUSED THE BATTERY TO DRAIN . THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445955January 30, 2012
AIR BAGS
PASSENGER AIRBAG LIGHT IS ON EVEN IF LESS THEN 25 LBS IS ON THE PASSENGER SEAT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445787January 29, 2012
STEERING, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MINI COOPER S THE HESITATION OF THE ACCELERATOR WHEN STATING OFF IN FIRST GEAR BEGAN. I WAS TOLD BY THE SERVICE REP AT THE MINI DEALERSHIP THAT THERE WAS NO FIX FOR THIS PROBLEM. I'VE HAD TOO MANY NEAR ACCIDENTS BECAUSE OF IT. GOING BACK AS FAR AS 2005 I HAVE COMPLAINED ABOUT MY STEERING AND THE NOISE IT MAKES. THE WHOLE STEERING UNIT HAS BEEN REPLACED 2 TIMES, YET IN 2009 I EXPERIENCED A TOTAL LOSS OF POWER WHILE TRAVELING AT SPEEDS OF 65 MPH. THE POWER LOSS WAS ELECTRICAL EVEN THOUGH MY ENGINE WAS STILL RUNNING. THE FINAL OUTCOME WAS MINI REPLACED THE ALTERNATOR AND BATTERY. I'VE COMPLAINED TIME AND AGAIN YET WITH NO HELP UNLESS IT'S COMING OUT OF MY OWN POCKET. SINCE OWNING THIS MINI COOPER S I'VE SPENT NEARLY 6000.00 IN REPAIRS. BECAUSE OF THE INTERDEPENDENT NATURE OF THE ASC/DSC ON THE VEHICLES BRAKING, ELECTRONICS, AND EVEN STARTING ACCELERATION FROM A STOP; HAS THIS FEATURE BEEN PROPERLY STUDIED AS THE CULPRIT FOR THE MANY AND VARIED PROBLEMS THIS PARTICULAR CAR HAS? IN THE UK THERE IS A BLOG CALLED WATCHDOG THAT HAS 180 PEOPLE WHO POSTED BETWEEN FEBRUARY AND APRIL 2009 THAT ALL HAD THE SAME PROBLEM WITH THE POWER STEERING THAT I AND HUNDREDS OF OTHERS HAVE REPORTED. HOW CAN SUCH A SERIOUS PROBLEM GO UNRESOLVED FOR SO LONG. THERE IS NO DOUBT THAT THIS PROBLEM ALONE FALLS UNDER THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10445662January 28, 2012
STEERING
WHILE DRIVING ON THE FREEWAY (I-684) AT 65 MPH THE VEHICLE LOST POWER STEERING ASSIST APPROX. 30 MILES FROM MY HOME. THIS MADE THE CAR DIFFICULT TO CONTROL, ESPECIALLY WHEN TAKING TURNS IN AND OFF OF EXITS. MUCH FORCE WAS REQUIRED TO MAINTAIN CONTROL AND STEERING THE VEHICLE FOR THE REST OF THE TRIP HOME. I WILL REPORT THIS TO MINI ON MONDAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445697January 28, 2012
STEERING
POWER STEERING FAILS DURING DRIVING. SEEMS TO BE AFTER ENGINE GETS HOT. HAPPENS UNEXPECTEDLY AND WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445701January 28, 2012
STEERING
I HAD POWER STEERING ONE DAY AND THE NEXT DAY WHEN I WAS DRIVING I BEGAN TO MAKE A TURN AND REALIZED MY POWER STEERING WENT OUT. TO THIS DAY IT HAS NEVER CAME BACK. I WAS TOLD IT IS SOMETHING LIKE AN ELECTRIC HYDRAULIC PUMP BUT THE PRICE IS SO OUTRAGEOUS I CANNOT AFFORD TO GET IT FIXED SO I JUST TRY TO DRIVE IT AS LITTLE AS POSSIBLE AND BE AS CAREFUL AS I CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445704January 28, 2012
STEERING
WHEN TURNING INTO OUR NEIGHBORHOOD AT 10-15MPH, THERE WAS A SUDDEN LOSS IN POWER AND THE STEERING BECAME STIFF. I DID NOT THINK ANYTHING OF TILL I PULLED THE VEHICLE INTO OUR GARAGE AND TURNED IT OFF. AT THIS TIME THE COOLING FAN AND POWER STEERING REMAINED ACTIVE, CREATING LOUD WHINING NOISES. I LET IT RUN FOR 30 MINUTES BUT THE ISSUE REMAINED. ONLY THING THAT RESOLVED THE ISSUE WAS DISCONNECTING THE BATTERY. EVEN RECONNECTING THE BATTERY THE POWERSTEERING FAN RE-ENGAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445709January 28, 2012
AIR BAGS
THE PASSENGER AIRBAG SRS FLOOR MAT SENSOR IS DAMAGED AND MAY CAUSE THE PASSENGER AIRBAG TO NOT DEPLOY IN THE CASE OF AN ACCIDENT. THE SRS AIRBAG LIGHT IS ILLUMINATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445513January 26, 2012
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON IN MY 2002 MINI COOPER S. THE MINI DEALER SERVICE DEPARTMENT SAID THAT THE AIRBAG CONTROL UNIT WAS FAULTY...THAT THE "MRS CONTROL UNIT SHORTED". SINCE THIS IS A PIECE OF SAFETY EQUIPMENT, AND SINCE IT IS NOT A MECHANICAL DEVICE THAT WOULD BE SUBJECT TO WEAR, I BELIEVE THE DEALER SHOULD HAVE REPLACED THIS UNIT AT NO CHARGE...AND/OR AN ALERT SHOULD GO TO OTHER MINI OWNERS. I HAVE SINCE HAD THE CONTROL UNIT REPLACED (AT CONSIDERABLE EXPENSE) BECAUSE I FELT UNSAFE DRIVING WITHOUT AIRBAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445239January 25, 2012
ENGINE AND ENGINE COOLING, STEERING
TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 5 MPH. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD INTERMITTENTLY SEIZE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 19,650. UPDATED 03/05/12*LJ THE CONSUMER STATED THE VEHICLE WAS ULTIMATELY TAKEN TO THE DEALER FOR A DIAGNOSIS. HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING. UPDATED 03/06/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445244January 25, 2012
STEERING
POWER STEERING PUMP FAILURE AND CAR BECOME VERY HARD TO TURN. ALMOST CRASHED INTO A CURB TAKE A 90 DEGREE SHARP TURN. ALL FUSES RELATED TO PUMP DID NOT FAIL. STEERING FLUID LEVEL IS AT PROPER AMOUNT. I JACKED UP THE CAR FRONT THE FRONT AND IT WAS A LITTLE BETTER WITHOUT ANY LOAD ON THE FROM END BUT FELT VERY NOTCHY ABOUT EVERY 20% OF A FULL TURN OF THE WHEEL. ELECTRIC COOLING FAN THAT COOLS THE PUMP IS NOT BLOCKED AND I CAN SPIN IT FREELY. MANY MINI COOPER OWNERS ARE COMPLAINT ABOUT THIS. MY POWER STEERING PUMP DOES NOT KEEP RUNNING AFTER THE CAR IS SHUT DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445007January 24, 2012
STEERING
POWER STEERING FAILED MAKING IT DIFFICULT TO DRIVE/ TURN VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES. TYPICALLY THE POWER STEERING COMES BACK AFTER A MINUTE OR TWO BUT DURING THE LATEST INCIDENT IT DID NOT COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445041January 24, 2012
STEERING
POWER STEERING FAILED WHILE CAR WAS BEING DRIVEN. LUCKILY THE CAR WAS AT LOW SPEED AT THE TIME AND I WAS ABLE TO GET TO A SAFE STOP BY USING BRUTE FORCE TO STEER THE CAR. POWER STEERING THAN REAPPEARED INTERMITTENTLY OVER THE NEXT FEW DAYS, FINALLY FAILING COMPLETELY. MECHANIC SAYS POWER STEERING PUMP FAILED AND THAT IT IS A COMMON PROBLEM WITH MINIS. COST WILL BE OVER $1200 TO REPAIR. IT APPEARS THE ISSUE IS ALREADY BEING INVESTIGATED BY BMW, YET THEY HAVE TAKEN NO ACTION TO RECALL OR FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445141January 24, 2012
ENGINE AND ENGINE COOLING
AFTER NUMEROUS TRIPS TO GARAGE TO DETERMINE WHY THE ENGINE LIGHT WAS COMING ON AND CAR SIGNALING BY WAY OF ALARM FOR ME TO SEE SERVICE DEPT IMMEDIATELY AND AT LEAST TWICE HAVING BEEN TRAVELING ON THE INTERSTATE AND FOUND MYSELF STRANDED WITH EXTREMELY LOW LEVEL OF ANTIFREEZE, BMW SERVICE DEPT RECOMMENDED A CHANGE OF HEATING THERMOSTAT. SAID THEY HAD SEEN THIS NUMEROUS TIMES. I TRUSTED THEM AND SPENT $550.00 ONLY TO START HAVING THE PROBLEM AGAIN 3 WEEKS LATER. NOW I'M TOLD BY MINI DEALERSHIP I NEED A RADIATOR, BUT GUESS WHAT, IT'S OUT OF WARRANTY. THIS CAR LIVES AT THE GARAGE AND I CANNOT TAKE IT ON A TRIP WITHOUT FEAR OF BEING STRANDED ON THE HIGHWAY. BMW REFUSES TO COMPENSATE FOR WHAT I BELIEVE IS AN ERROR IS DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444951January 23, 2012
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO MANEUVER THE VEHICLE WITHOUT APPLYING AN EXCESSIVE AMOUNT OF FORCE TO THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE BUT REPLACED THE POWER STEERING FAN AS A TEMPORARY REMEDY. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444966January 23, 2012
STEERING
POWER STEERING FAILED, CAR WOULD NOT TURN. SECOND OCCASION 1/19/12 SAME THING AT 40MPH. AFTER CAR RESTS PROBLEM DISAPPEARS. ALMOST IMPOSSIBLE TO TURN CAR AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444877January 23, 2012
STEERING
I WOULD LIKE TO REPORT A POWER STEERING FAILURE ON MY PREGNANT WIFE'S 2002 MINI COOPER. THE CAR ONLY HAS 61K MILES ON IT. SHE WAS DRIVING LAST NIGHT, IN THE RAIN, AND THE POWER STEERING PUMP WENT OUR AS SHE WAS ON A FREEWAY TRANSITION RAMP AT A SPEED OF 40-50 MPH. SHE ALMOST LOST CONTROL OF THE VEHICLE AND ALMOST HIT THE SIDE RAILS. FORTUNATELY SHE WAS ABLE TO AVOID CRASHING. THE POWER STEERING PUMP STARTED TO WORK INTERMITTENTLY AFTER THE CAR WAS SHUT OFF AND RESTARTED. THIS IS A HUGE SAFETY PROBLEM AND MINI/BMW NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEBODY GETS SERIOUSLY HURT OR DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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