Mercury Mystique Complaints
1,019 consumer complaints on file.
- #896744September 24, 2001ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD HESITATE/ RUN ROUGH, AND STALL AT ANY SPEED, AND/OR WILL NOT START INTERMITTENTLY. VEHICLE BEEN IN DEALER SHOP, AND THE PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #896747September 24, 2001SUSPENSION:FRONT:WHEEL BEARING
FRONT WHEEL BEARING HAS TO BE REPLACED OR WHEELS MAY COME OFF WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #563163September 19, 2001VISIBILITY:WINDSHIELD
THE DRIVER SIDE WINDOW MALFUNCTIONED DUE TO THE REGULATOR TEARING APART. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #563130September 18, 2001EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
WHEN THE CONSUMER ENGAGED THE RIGHT TURN SIGNAL, SEVERAL SECONDS LATER SMOKE STARTING STREAMING OUT OF THE STEERING COLUMN THROUGH THE RUBBER GASKET SURROUNDING THE DIRECTIONAL SIGNAL ACTUATOR ARM, THE DEALER FOUND THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND IT WAS REPLACED, THE CONSUMER IS CONCERNED THAT THE PART DOES NOT CONTAIN A CHANGE IN DESIGN WHICH WOULD PREVENT THIS FROM OCCURING AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #896410September 17, 2001FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
VEHICLE STALLED IN TRAFFIC AFTER MAKING A TURN IN WET WEATHER. WHEN TURNING, THERE WOULD BE NOISE PRIOR TO STALLING. PROBLEM WAS INTERMITTENT, AND GETTING WORSE. NOTICED TECHNICAL SERVICE BULLETIN THAT INDICATED AN AIR INTAKE KIT TO CORRECT STALLING PROBLEM. VEHICLE HAS SINCE BEEN REPAIRED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #752144September 13, 2001AIR BAGS
HAD AIR BAG SENSOR REPLACED THROUGH A RECALL NOTICE AND THE AIR BAG LIGHT ON THE DASH BLINKS PERIODICALY SINCE THE RECALL. DEALERSHIP STATES THEY CANNOT DO ANYTHING TO CORRECT THE PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #563017September 12, 2001ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, SEATS:FRONT ASSEMBLY:POWER ADJUST
THE ENGINE LIGHT CAME ON AND VEHICLE OVERHEATED, CONSUMER WAS INFORMED THAT A NEW WATER PUMP WAS NEEDED, CONSUMER ALSO STATES THERE ARE FUMES COMING FROM THE ENGINE, THE FUMES COME INSIDE THE VEHICLE WHEN IT IS WARM, WHETHER OR NOT THE A/C IS ON.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #896237September 12, 2001ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING ABOUT 10-20 MPH NOTICED SMOKE FROM UNDER THE HOOD. SHE PULLED OVER AND SAW FLAMES. FIRE DEPARTMENT PUT OUT FIRE. DAMAGE UNKNOWN AT THIS TIME. PLEASE ADD FURTHER COMMENTS.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #752057September 11, 2001ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
SMOKE EMENATED FROM STEERING COLUMN WHEN ENGAGING TURN SIGNAL. POTENTIAL FIRE HAZARD AS QUOTED BY FORD SERVICE ADVISOR. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #896111September 10, 2001SUSPENSION
WHEN TURNING VEHICLE LEFT OR RIGHT THERE IS A CLICKING INSIDE OF STEERING. DEALERSHIP IS AWARE OF PROBLEM. *AK *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #895871September 6, 2001VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
HEATER BLOWER RESISTOR OVERHEATED, RESULTING IN A FIRE, AND TOTALLING VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #895916September 6, 2001VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER OPERATED WINDOWS FOR FRONT LEFT AND RIGHT DOORS FAILED TO WORK PROPERLY. DEALERSHIP HAS EXAMINED VEHICLE AND REPAIRED THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #895791September 5, 2001VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER'S SIDE POWER WINDOW FAILED TO OPERATE DUE TO FAILURE OF CABLE DRIVE MOTOR. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER A RECALL AND WARRANTY EXPIRED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #895658September 4, 2001SUSPENSION
WHILE DRIVING AND COMING TO A COMPLETE STOP STEERING WHEEL SHAKES. WHEN TAKING OFF STEERING WHEEL STOPS SHAKING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #895685September 4, 2001ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING:ENGINE
VEHICLE CAUGHT ON FIRE IN SAME WAY AS MENTIONED IN NHTSA RECALL 00-V-367-000/ MANUFACTURER'S RECALL 00S44. CONSUMER STOPPED TO HAVE TIMING BELT REPAIRS ESTIMATED. WHILE WALKING AWAY FROM VEHICLE CONSUMER HEARD CHIRPING, AND SMOKE WAS COMING FROM VEHICLE. CONSUMER'S HAND WAS BURNED WHILE REACHING TO UNPLUG POWER PLUG. CONSUMER CONTACTED MANUFACTURER ABOUT A RECALL NOT RECEIVED. MANUFACTURER WOULD NOT OFFER REMEDY BECAUSE VEHICLE WAS OVER 100,000 MILES FOR EXTENDED WARRANTY. HOWEVER, AT TIME WHEN RECALL WAS SENT OUT VEHICLE HAD BETWEEN 96,000-98,000 MILES. MANUFACTURER DID ADMIT THAT RECALL NOTICE MIGHT HAVE GONE TO ANOTHER ADDRESS, BUT THEY STILL WILL NOT COVER IT.*AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #751272August 28, 2001STEERING:RACK AND PINION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #562697August 22, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER RECEIVED RECALL NOTIFICATION (00S03)HOWEVER CONSUMER STATES BRAKES ARE STILL MAKING NOISE, CONSUMER TOOK VEHICLE IN FOR SERVICE ON AUG 2, 2001 AND WAS INFORMED THAT THERE IS GLAZE ON THE BRAKES AND WILL EVENTUALLY WEAR OFF, HOWEVER CONSUMER STATES THE NOISE HAS BEEN GOING ON FOR THE PAST YEAR.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #750928August 22, 2001STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:RACK AND PINION
POWER STEERING PUMP FAILED AFTER A FEW DAYS OF DRIVING IN VERY HEAVY RAIN. POWER STEERING WAS INTERMITTENT AND THEN GONE COMPLETELY. THE DEALER SAID THE RACK&PINION AND PUMP NEED TO BE REPLACED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #894877August 21, 2001VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER WINDOW WILL NOT GO UP. AT ALL. THE DEALERSHIP IS AWARE OF PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #894704August 20, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THERE IS A STRONG FUEL SMELL INSIDE VEHICLE AFTER FILLING FUEL TANK. THERE IS RECALL 99V247000 CONCERNING FUEL FILLER PIPE VENT HOSE, BUT THIS VEHICLE IS NOT AFFECTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0