Mercury Mountaineer Complaints

1,992 consumer complaints on file.

#10169997October 5, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
POWERTRAIN ISSUE. AT 79,700 MILES, MY 2002 MERCURY MOUNTAINEER REQUIRED A TRANSMISSION REBUILD WHICH COST ME 2500.00. APPARENTLY THERE IS A BAD SOLENOID AND BANDS THAT TOTALLY BUSTED INSIDE THE TRANSMISSION. AFTER SEEING OTHER REPORTS ON THIS, I WANTED TO ADD MINE TO THE LIST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169427September 27, 2006
CHILD SEAT, CHILD SEAT:MATERIAL/PADDING
DT*: THE CONTACT STATED THE ELASTIC STRAPS CONNECTED TO THE CLOTH COVER OF THE CHILD SAFETY SEAT WHICH WRAPPED AROUND THE SEAT CAN BE REMOVED EASILY. THE CONTACT'S CHILD WAS ABLE TO REMOVE THE STRAPS, AND WRAP THE STRAPS AROUND THE NECK. THE CHILD WAS NOT INJURED. THE MANUFACTURER WAS NOT CONTACTED, BUT THE CONTACT PLANNED TO NOTIFY THEM SOON. THE MANUFACTURER OF THE CHILD SAFETY SEAT WAS DOREL JUVENILE GROUP. MODEL COSCO CONVERTIBLE FORWARD FACING; MODEL NUMBER IS: 22-100-TTD. THE MANUFACTURER DATE WAS 2-15-05.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169351September 26, 2006
STRUCTURE:BODY:TAILGATE
DT*: THE CONTACT STATED THE TAILGATE WAS CRACKED BELOW THE WINDOW. WHEN THE VEHICLE WAS PURCHASED, THE TAILGATE WAS ALREADY CRACKED. THE SERVICE DEALER REPAIRED THE CRACK. A YEAR LATER, THE TAILGATE BEGAN CRACKING AGAIN AND HAS PROGRESSIVELY BECOME WORSE; ITS CRACKED ALL THE WAY DOWN THROUGH THE PLASTIC PANEL BELOW THE WINDOW. THE CONTACT STATED THAT THE WINDOW COMES DOWN SO HARD THAT IT MAY BE THE REASON FOR THE CRACKING TAILGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169181September 25, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
I HAD PROBLEMS GETTING THE KEY TO TURN ON THE STEERING WHEEL AFTER I INSERTED THE KEY INTO THE KEYHOLE. I HEAR A VIBRATING NOISE COMING FROM THE STEERING WHEEL. AFTER A WHILE I COULD NOT HARDLY GET THE SHIFTER TO GO INTO REVERSE, NEUTRAL, OR DRIVE. I EXPERIENCED THE NOISE FOR A WHILE. I WAS PARKED ON A SLIGHT HILL AND THE SHIFTER WAS HARD TO GO INTO ANY GEAR. I FINALLY GOT THE GEAR SHIFTER TO GO TO DRIVE. THE NEXT TIME THE STEERING AND SHIFTER LOCKED UP WAS WHILE I WAS WITH MY FAMILY AT THE LOCAL STORE. IT LOCKED UP AND WOULD NOT GO TO ANY GEAR. I TURNED THE KEY OFF AND TRIED IT AGAIN, THEN THE SHIFTER FELL OFF IN MY HAND. I HAD TO GET IT TOWED TO CHARLIE HENDERSON FORD (THE LOCAL DEALER).I FEEL THIS IS A PROBLEM IN A LOT OF THESE MODELS. I HAVE ANOTHER RELATIVE WHO HAD THIS PROBLEM TOO. PLEASE CHECK INTO THESE 2002 MERCURY MOUNTAINEER VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168559September 18, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
LIFTGATE CRACKED. PART WILL NEED TO BE REPLACED OR POSSIBILITY OF WINDOW FALLING OUT. WAS TOLD BY MY MERCURY DEALER THAT THIS IS A KNOWN FAULT IN VEHICLE BUT SINCE IT HAPPENS BETWEEN 40,000 AND 50,000 MILES IT IS NO LONGER FORD/MERCURY'S RESPONSIBILITY SINCE CARS ARE OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168454September 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
ON 9/2/06, I USED MY VEHICLE TO GO TO STORE AND WHILE AT THE STORE, I HAD DIFFICULTY PLACING THE VEHICLE INTO PARK AND NEEDED TO SHUT VEHICLE OFF TO FINALLY LOCK IT INTO PARK. I THEN RETURNED HOME WITH THE VEHICLE AND PARKED IT IN MY DRIVEWAY. THE VEHICLE THEN ROLLED DOWN THE DRIVEWAY AND CRASHED INTO MY HOUSE AND STRUCK MY 8 MONTH OLD SON 'S STROLLER. IT CAUSED DAMAGE TO MY HOUSE AND VEHICLE RECEIVED DAMAGE TO THE WINDSHIELD, FRONT BUMPER, HOOD AND GRILL. I IMMEDIATELY CALLED THE DEALER AND WAS GIVEN AN APPOINTMENT TO BRING IT ON 9/11/06. AFTER EXAMINING THE VEHICLE , THE DEALER STATED THAT THEY RECOMMENDED REPLACING THE BRAKE SHIFT INTERLOCK SWITCH SINCE THEY HAVE BEEN FOUND TO STICK AND BE FAULTY IN OTHER MOUNTAINEERS. I WAS TOLD THAT ALTHOUGH THIS WAS A SAFETY HAZARD, IT WAS NOT A RECALL AND NOT COVERED UNDER MY WARRANTY. I WAS ORDERED TO PAY $298.67 FOR THE REPAIR AND TOLD THAT THE REPAIRS TO MY HOUSE AND THE DAMAGE TO THE VEHICLE WOULD ALSO HAVE TO BE HANDLED BY ME. I DON'T KNOW HOW SOMETHING AS SERIOUS AS THIS IS NOT A RECALL BUT IT IS A KNOWN SAFELY DEFECT BY FORD MOTOR COMPANY. I FEEL THAT THEY ARE RESPONSIBLE FOR ALL OF THE DAMAGE AND THE PAYMENT FOR THE REPAIRS AND THAT THEY ARE LUCKY THAT NO PERSONS, ONLY PROPERTY WAS DAMAGED THAT DAY. *B
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10169065September 12, 2006
POWER TRAIN, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 MERCURY MOUNTAINEER TRANSMISSION MADE A CLUNKING SOUND, SLID BACKWARDS AND FORWARDS WHILE SHIFTING INTO REVERSE. A/C BLOWER MOTOR MADE A HUMMING SOUND. WHILE DRIVING THE MOTOR WOULD MISFIRE. *KB WHILE DRIVING THE CONSUMER NOTICED THAT THE DASH LIGHT WENT OUT. THE CONSUMER ATTEMPTED TO CORRECT THE PROBLEM BY TURNING THE LIGHTING SWITCH. WHEN THE SWITCH WAS TURNED THE DASH LIGHT CAME ON BUT THE HEADLIGHTS WENT OUT. THE CONSUMER'S INDICATED THAT THEY SOMETIMES HEAR POPPING SOUNDS WHILE DRIVING, WHICH SEEMS TO BE OF AN ELECTRICAL NATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166339August 23, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT*: THE CONTACT STATED THE VEHICLE'S FRONT DRIVER SIDE MADE A WOBBLING SOUND WHILE DRIVING 8 MPH. THE SOUND ONLY OCCURRED WHEN THE VEHICLE WAS IN MOTION. ON 08/08/06 THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO INSPECTED THE TIRES AND DETERMINED THAT THE WHEEL BEARINGS WERE BAD. THE DEALER WAS CONTACTED ON THE SAME DAY AND EXPRESSED THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED TO LOCATE THE CAUSE OF THE NOISE. THE MANUFACTURER WAS NOT CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166359August 23, 2006
VISIBILITY:GLASS, SIDE/REAR
DT*: THE CONTACT STATED THE HINGES CAME LOSE ON THE BACK WINDOW. THE WINDOW WAS BEING HELD TOGETHER WITH DUCT TAPE. THE DEALERSHIP WAS MADE AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164700August 7, 2006
ELECTRICAL SYSTEM
I AM THE ORIGINAL OWNER OF A 1998 MERCURY MOUNTAINEER, V8, AWD, VIN [XXX] WITH 142,000 MILES. I PARKED THE CAR IN MY DRIVEWAY ON FRIDAY EVENING, JULY 14, 2006 WHERE THE CAR REMAINED UNUSED UNTIL SUNDAY AFTERNOON, JULY 16, 2006. ON SUNDAY AFTERNOON, JULY 16, 2006, AROUND 1:00 PM THE CAR CAUGHT FIRE, ALSO CATCHING MY HOUSE ON FIRE. THE CAR WAS A TOTAL LOSS AND THE HOUSE SUSTAINED MAJOR DAMAGE IN ONE AREA. THE CAR WAS NOT USED BETWEEN THE TIME IT WAS PARKED AND CAUGHT FIRE. *NM UPDATED 07/12/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164454August 4, 2006
ELECTRICAL SYSTEM:WIRING
SMOKE COMING FROM TURN SIGNAL WHEN BEING USED. HAPPENS ONLY WHEN YOU ARE TURNING LEFT. BACK WINDSHIELD WIPER WORKS FOR A FEW WEEKS THEN NEEDS MOTOR TO BE REPLACED. STEREO LIGHTS QUITE WORKING WILL COME ON ONLY IF YOU ARE DRIVING IN THE RAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164458August 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 MERCURY MOUNTAINEER V6 WITH AWD WAS PLACED IN "PARK" , ENGINE TURNED OFF AND KEY REMOVED FROM IGNITION. THE CAR SLIPPED INTO REVERSE AND ROLLED DOWN DRIVEWAY STRIKING MAILBOXES ACROSS STREET. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164421August 3, 2006
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:REAR WINDOW WIPER/WASHER
I BOUGHT MY VEHICLE ABOUT 3 YEARS AGO. IT HAD 60,000 ON THE ODOMETER. THE BACK WINDSHIELD WIPER NEVER WORKED, AND DOES ONCE IN A WHILE AND THE RADIO LIGHT NEVER STAYS ON. ONCE IN A WHILE IT WILL SHOW THE STATION OR THE TIME. MY DRIVERS SIDE DOOR HANDLE HAS ALWAYS BEEN LOOSE. MY ENGINE LIGHT CAME ON A YEAR AFTER I GOT IT AND IT WILL NOT GO OFF. IT SAY EGR FLOW INSUFFICIENT AND YET I HAVE REPLACED ALL OF THOSE AND HAD THE COMPUTER RESET. THE PASSENGER SIDE DOOR DOES NOT LOCK UNLESS I LOCK IT BY HAND AND THEN YOU CAN'T OPEN IT. THE BACK SEATS SOMETIMES LOCK AND OTHER TIMES WON'T. MY SEAT WAS RECALLED AND I TOOK IT, AND NOW IT IS BROKEN. THESE CARS ARE NOT MADE VERY WELL AND I THINK WE SHOULD GET LETTERS ON THE RECALLS. I HAVEN'T RECEIVED BUT ONE LETTER AND I TOOK IT IMMEDIATELY, BUT I SEE THERE HAVE BEEN OTHER RECALLS AND I WASN'T NOTIFIED. WHAT SHOULD I DO NOW? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163859July 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AXLE ASSEMBLY, POWER TRAIN:AXLE HUBS, SUSPENSION:FRONT:WHEEL BEARING, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2003 MERCURY MOUNTAINEER AWD 4.0L. WE PURCHASED OUR MOUNTAINEER IN JUNE OF 2004, WITH 22,000 MILES ON THE ODOMETER. APPROXIMATELY 300 MILES INTO OUR OWNERSHIP, WE EXPERIENCED A FRONT BEARING WINE. DEALERSHIP COVERED DEFECT UNDER 3 YEAR / 36,000 MILE WARRANTY. OTHER DEFECTS COVERED...REPLACEMENT OF THE REAR SPEED SENSOR AT 23,454 MILES. A 2ND ABS PROBLEM REQUIRED A NEW ACTUATOR SPEED CONTROL SWITCH ASSEMBLY AT 28,419 MILES. TRANSMISSION SHIFT SOLENOID REPLACED AT 32,075 MILES. DRIVER SIDE PASSENGER WINDOW MOTOR REPLACED AT 33,443 MILES. RECALL ON REAR GLASS HATCH LIFT STRUTS AT 27,379 MILES. JANUARY 23, 2006 OUR MOUNTAINEER NOW HAS 42,777 MILES ON THE ODOMETER. WE NOTICED A LOW PITCH NOISE STARTING AT 25-30 MPH AND BECOMING HIGHER IN PITCH AT HIGHER SPEEDS. OUR LOCAL LINCOLN / MERCURY DEALERSHIP SERVICE ADVISOR DETERMINED WE HAD A FAULTY REAR AXLE RING & PINION GEAR SET. THEY REBUILT OUR REAR AXLE USING THE VIN # TO DETERMINE ACTUAL BILL OF SALES DATE, WHICH WAS JUNE OF 2003. THIS GAVE US A WARRANTY UNTIL JUNE OF 2006 THUS NEARING THE END OF OUR 36 MONTHS WARRANTY. WE REGRETFULLY ADMIT PAYING A $200.00 DEDUCTIBLE THE DEALERSHIP ASKED FOR. WE DROVE OFF WITH OUR NEWLY REBUILT AXLE IN OUR MOUNTAINEER. OUR NOISY AXLE NEVER WENT AWAY. THE DEALERSHIP BLAMED THIS DUE TO WORN AND NOISY TIRES. WE REPLACED THESE TIRES AT 47,500 MILES OR 4,500 MILES AFTER THE ORIGINAL AXLE NOISE COMPLAINT WITH NO REAL APPARENT CHANGE TO OUR NOISY PROBLEM. OUR MERCURY MOUNTAINEER WENT BACK INTO THE SHOP AT 48,300 MILES WITH A NOISE STILL DISTINCTIVE FROM THE REAR. AGAIN OUR LOCAL MERCURY DEALERSHIP TOOK A LOOK AT THE SUV WITH THE SERVICE MANAGER RIDING IN THE VEHICLE. HIS COMMENT... SOUNDS LIKE AN ON-GOING REAR AXLE ISSUE. HE WOULD CHECK WITH HIS DISTRICT MANAGER ABOUT REPLACING THE ENTIRE AXLE ASSEMBLY THIS TIME AROUND. THEY CONTACTED US BY PHONE THE NEXT DAY. THEY DIDN'T BELIEVE IT WAS THE AXLE, BUT ONE OF THE REAR OUTER HUB WHEEL BEARING ASSEMBLIES. IT WOULD COST US $270.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162514July 16, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LATCHES CAN NOT BE RELEASED FROM INSIDE VEHICLE. FIRST RIGHT REAR FAILED AND ABOUT SIX MONTHS LATER LEFT REAR FAILED. NECESSARY TO ROLL DOWN WINDOWS TO REACH OUTSIDE FOR DOOR HANDLE OR HAVE FRONT SEAT PASSENGER GET OUT AND OPEN REAR DOOR. CHILD PROOF LOCKS CHECKED AND VERIFIED SELECTED TO NORMAL OPERATING POSITION. HAVE NEVER SELECTED CHILD LOCK OUT POSITION AS WE DO NOT HAVE ANY CHILDREN. HAVE BEEN TOLD MANY FORD EXPLORER OWNERS HAVE EXPERIENCED SAME PROBLEM. THIS IS POTENTIALLY A SERIOUS SITUATION IF REAR SET PASSENGERS ARE UNABLE OPEN THEIR DOORS WITHOUT THE AID OF OTHERS. I HAVE NO IDEA WHAT IT WILL COST TO HAVE THIS REPAIRED AS I HAVEN'T BEEN TO A DEALER YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162440July 14, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, POWER TRAIN:AUTOMATIC TRANSMISSION
OF THE MANY PROBLEMS I'VE HAD SINCE PURCHASING THIS VEHICLE, THE LATEST TAKES THE CAKE. HERE'S THE SKINNY OF ALL MY PROBLEMS, WITH THE LATEST MOTIVATING ME TO REPORT A COMPLAINT TO THE NHTSA. HOPEFULLY, SOMETHING CAN BE DONE. HERE'S A WEBSITE OF OTHERS WITH THE SAME TRANSMISSION ISSUE: HTTP://WWW.CARSURVEY.ORG/CGI-BIN/FIX_COMMENT.PL WHERE DO I START. I PURCHASED THIS CAR WITH 38K MILES AND IT'S BEEN A NIGHTMARE. FIRST THING TO GO WAS A WHEEL BEARING AT 41K, GOT THAT FIXED @ $200. NEXT TO GO @ 48K WAS THE TWO CALIPERS AND NEW ROTORS ON THE FRONT, COST $800. NEXT @ 52K WAS THE A/C NEEDED TO BE RECHARGED, $150. NEXT @ 58K, THE TWO CALIPERS IN THE BACK HAS TO BE REPLACED, COST $300 (I FOUND A GOOD MECHANIC/FRIEND). FOR THE GRAND FINALE... I NEED TO REPLACE THE TRANSMISSION @ 61K, COST RANGE FROM $1,800 TO $3,400. I WILL FIX IT AND DUMP IT RIGHT AWAY AND SELL IT. A COMPLETE LEMON!!! IT SHOULD BE REPORTED TO THE NHTSA FOR AN INVESTIGATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162208July 12, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MY CHECK ENGINE LIGHT HAS BEEN COMING ON. I HAVE HAD VARIOUS SHOPS USE THEIR COMPUTER TO FIND OUT WHY THE LIGHT WAS ON AND HAVE PAID FOR CLEANING VALVES, SENSORS, AND HOSES AS WELL AS HAVING NEW SENSORS INSTALLED. THE FIRST INSTANCE OCCURRED AT 90,000 MILEAGE ON MY VEHICLE. TODAY, THE SHOP WHERE I NOW TAKE MY VEHICLE FOR SERVICING USED THEIR COMPUTER TO SEE WHY THE CHECK ENGINE LIGHT WAS ON YET AGAIN AND IT GENERATED A TSB FROM FORD, ARTICLE 04-7-5 WHICH SUPERSEDES ARTICLE TSB 03-25-1. THIS ARTICLE STATES THE ISSUE AS "SOME 1998 EXPLORER/MOUNTAINEER VEHICLES EQUIPPED WITH THE 5.0L ENGINE MAY EXHIBIT A MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE(S) P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD-BANK 1) AND/OR P0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD - BANK 2). THE ACTION LISTED FOR CORRECTION OF THIS PROBLEM IS STATED AS "TO SERVICE, REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM) TO THE LATEST CALIBRATION USING WDS RELEASE B28.3 OR HIGHER. REPLACEMENT OF CATALYST'S IS NO LONGER NECESSARY TO ADDRESS THE MOST COMMON CAUSES OF THIS CONDITION." THIS SOUNDS LIKE A PROBLEM FORD INSTALLED ON THESE 1998 MOUNTAINEERS AND I BELIEVE FORD SHOULD BEAR THE COST OF REPROGRAMMING THE COMPUTER IN THE VEHICLE FOR THE VEHICLE TO FUNCTION PROPERLY AND SAFELY. THE WORKER AT THE SHOP TOOK THE TIME TO EXPLAIN TO ME WHAT THIS ARTICLE MEANT AND THE POSSIBLE RAMIFICATIONS TO THE FUNCTIONING OF MY VEHICLE BECAUSE OF THE PROBLEM CAUSED BY FORD NOT HAVING THE CORRECT COMPUTER PROGRAM RUNNING IN THE VEHICLE. MY MECHANIC IS TELLING ME THAT THIS VEHICLE HAS 3 CATALYTIC CONVERTERS AND WILL COST ABOUT $3000 FOR THE PARTS ALONE. BECAUSE OF THIS PROBLEM MY VEHICLE WILL NOT PASS EMISSIONS OR INSPECTION. I WENT 1 YEAR WITH THIS PROBLEM AND NOW IT IS BACK AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160684June 25, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING THE ENTIRE ACCELERATOR ASSEMBLY FELL OFF ONTO THE FLOOR. THIS OCCURRED ON INTERSTATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160056June 16, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
BOTH PROBLEMS HAPPEN WHEN BACKING UP. 2004 MERCURY MOUNTAINEER,UPON PUTTING IT IN REVERSE, WILL HESITATE AND THEN FLY BACKWARDS. THE RECALL SOLENOID WAS PUT IN AND THE PROBLEM STOPPED FOR ABOUT A YEAR. IT HAS STARTED UP AGAIN, INFREQUENTLY. JUST 1 WEEK AGO, UPON BACKING OUT OF THE GARAGE, THERE WAS A METAL ON METAL SCREECHING NOISE AND A BURNING SMELL. THE WHEELS, WHEEL WELLS AND UNDERCARRIAGE WERE CHECKED FOR FOREIGN OBJECTS, AND NONE WERE FOUND. I LEFT THE TRUCK OUTSIDE THAT NIGHT, AND THE NEXT DAY THE NOISE HAPPENED AGAIN AND NOW HAPPENED ONCE IN THIRD GEAR. THE SAME BURNING SMELL HAPPENED AGAIN. I PARKED THE TRUCK AND DIDN'T USE IT ALL THAT DAY. WHEN I WENT TO TAKE IT TO THE DEALER THE NEXT DAY, THE NOISE WAS GONE. THE DEALER WOULDN'T EVEN LOOK AT IT AS "IT WASN'T DOING IT AT THAT TIME". *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159971June 15, 2006
POWER TRAIN:DRIVELINE:DRIVESHAFT, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
I PURCHASED MY 2004 MERCURY MOUNTAINEER IN OCT 2003. THE VEHICLE WAS MAKING A ROARING NOISE, ONCE TAKEN IN FORD REPLACED THE REAR DIFFERENTIAL AND REAR DRIVE SHAFT, ALSO COMPLAINED OF ROUGH SHIFTING OF TRANSMISSION AROUND 30-35 MPH CHANGING FROM 2ND TO 3RD GEAR. THE SOLENOID WAS REPLACED, ADDITIVE ADDED, MANY REPROGRAMS BUT AFTER 6 TRIPS TO DEALER STILL IS NOT CORRECTED. 18 MONTHS LATER ROARING NOISE APPEARED AGAIN AND SAME REAR DRIVE SHAFT WAS REPLACED. THE VEHICLE HAS LESS THAN 30,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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