Mercury Mariner Complaints

1,512 consumer complaints on file.

#10356004September 16, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2009 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AFTER APPLYING THE BRAKES IN THE PARKING LOT THE VEHICLE ACCELERATED. THE VEHICLE DID NOT RESPOND TO THE BRAKES AND DID NOT STOP UNTIL THE VEHICLE CRASHED INTO A PARKED VEHICLE. AFTER HITTING THE VEHICLE THE RPMS CONTINUED TO INCREASE AND DID NOT STOP UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE DEALER TO BE INSPECTED. THE POLICE DID NOT FILE A REPORT BECAUSE THEY SAID IT WAS IN A SCHOOL PARKING. THE FAILURE AND CURRENT MILEAGES WERE 14143.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10355389September 13, 2010
SERVICE BRAKES, ELECTRIC
ABS AND BRAKE FAILURE LIGHT; INDICATIVE OF A KNOW PROBLEM AND SUBSEQUENT REPLACEMENT OF THE MASTER BRAKE CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353411September 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH & LOSING ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED IS VERY SCARY. MAKING MATTERS WORSE, THIS OCCURRED DURING A POURING RAINSTORM & IN A CONSTRUCTION ZONE. I PULLED OVER AND TURNED OFF IGNITION. I WAS ABLE TO RESTART THE VEHICLE. IT THEN SHUT DOWN REPEATEDLY EVERY 2 MILES. THE ONLY WAY TO RESTART WAS TO PULL OVER AND TURN OFF THE IGNITION. I GIMPED IT TO THE CAR DEALER. NOW HAVE A $700 BILL TO FIX THE AIRFLOW MODE DOOR ACTUATOR AND THE MOTOR COOLING PUMP. WE WERE TOLD THERE WAS A SHORT THAT WAS KEEPING THE COOLING PUMP FROM WORKING. THUS THE ENGINE WAS OVERHEATING AND SHUTTING OFF. HAVING READ SIMILAR COMPLAINTS, I AM CONCERNED THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349651August 16, 2010
STRUCTURE
TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID WITH 80,688 MILES. THE CONTACT OWNS A BRITAX BOULEVARD CT REAR FACING CHILD SEAT. THE CHILD SEAT WOULD NOT PROPERLY FIT IN THE VEHICLE UNLESS A NOODLE OR TOWEL WAS BEING USED. THE OWNERS MANUAL STATED THAT NO OBJECT COULD BE USED BETWEEN THE CHILD SEAT AND THE VEHICLE. THE MANUFACTURE WAS CONTACTED IN REGARDS TO THE FAILURE AND THEY INFORMED THE CONTACT THAT THE WHEELBASE OF THE VEHICLE WAS TOO SHORT FOR THE CHILD SEAT TO FIT PROPERLY. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE SEAT WAS NOT TESTED TO DETERMINE IF IT WOULD FIT PROPERLY IN THE VEHICLE. THE CONTACT STATED THAT VIN LISTED ON THE DRIVER SIDE DOOR PANEL WAS DIFFERENT FROM THE VIN LISTED UNDER THE FRONT WINDSHIELD. THE VEHICLE WAS NEVER INVOLVED IN A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349490August 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2008 MERCURY MARINER HYBRID WHEN THE STOP SAFELY LIGHT CAME ON AND THE CAR DIED INSTANTLY. I WAS ON THE HIGHWAY DRIVING 55 MPH AND IT WAS EXTREMELY DANGEROUS TO HAVE RAPID DECELERATION AT THAT TIME. I WAS BARELY ABLE TO PULL MY CAR OVER TO THE SIDE IN A SAFE MANNER. I TURNED OFF THE CAR, RESTARTED AND PROCEED TO GET ON THE HIGHWAY AGAIN. IT HAPPENED THREE TIMES. NEEDLESS TO SAY, I DO NOT FEEL SAFE DRIVING MY VEHICLE ANYWHERE AT THIS POINT IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348752August 10, 2010
SUSPENSION
2008 MERCURY MARINER WITH TIRES BALDING ON ONE SIDE. CONSUMER STATES THE TIRES ON ONE SIDE OF THE VEHICLE ARE GOING BALD. *KB THE DEALER STATED THE SHOCK WAS LEAKING AND THE CAMBER WAS OUT OF SPECIFICATION. THE DEALER INSTALLED A NEW CONTROL ARM. IT WAS BROUGHT TO NORMAL, BUT NOT TO WHERE IT SHOULD HAVE BEEN. THE DEALER THEN STATED THERE WAS NO ADJUSTMENT TO THE CAMBER TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347348August 4, 2010
SERVICE BRAKES, ELECTRIC
MERCURY MARINER HYBRID 2009 HAD IT FOR 18 MONTHS AND AUGUST 3, 2010 UPON AN APPROACH TO A STOP LIGHT ENGAGING THE BRAKES I HEARD AN AUDIBLE WARNING SOUND AND LOOKED AT MY CONSOLE TO SEE THE WARNING TO CHECK BRAKES, AT THAT MOMENT MY BRAKE PEDAL WENT SOFT AND TO THE FLOOR, I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE MARINER TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I PARKED ASAP IN A GAS STATION LEAVING THE MARINER AND CALLING FOR A RIDE BACK TO MY OFFICE TO PICK UP ANOTHER VEHICLE TO GET HOME AND THE NEXT MORNING CONTACTED MY DEALERSHIP INSTRUCTING ME TO CONTACT FORD TO GET IT TOWED TO THEM, LATER THAT DAY I GET A CALL FROM THE SERVICE DEPARTMENT TELLING ME THAT IT WAS NOT COVERED UNDER WARRANTY BECAUSE I HAD 40,000 MILE ON A 18 MONTH VEHICLE AND THE REPAIR COST IS $1,700.00. MY WIFE AND SELF COULD HAVE BEEN INJURED OR WORSE. I WILL BE WILLING TO COOPERATE TO ANY EXTENT TO HELP ESCALATE THIS CONCERN AS A SAFETY RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346069July 29, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHEN THE PASSENGER SEAT WAS OCCUPIED WITH A PERSON WEIGHING BETWEEN 120 AND 135 POUNDS, THE AIR BAG SENSOR WOULD NOT DETECT THE PASSENGER AND WOULD NOT ENGAGE. THE DEALER ADVISED THAT THEY WERE AWARE OF THE FAILURE BUT COULD NOT PROVIDE A REMEDY FOR THE FAILURE. THE CONTACT WAS CONCERNED WITH THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS 6,500 UPDATED 10/0810 *BF THE DEALER REPLACED THE PASSENGER SEAT SENSOR. HOWEVER, THE PROBLEM CONTINUED. FORD STATED THE SYSTEM WAS WORKING AS DESIGNED. PASSENGERS WEIGHING UNDER 135 LBS MAY NOT BE RECOGNIZED BY THE AIR BAG SYSTEM. UPDATED 10/12/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345783July 28, 2010
EQUIPMENT
NAVIGATION SYSTEM FAILS AND RESTARTS CAUSING DRIVER TO BECOME DISORIENTED. AFTER 5 VISITS TO THE DEALER AND 26 DAYS IN THE SHOP, FORD CANNOT FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346009July 28, 2010
AIR BAGS:FRONTAL
AIR BAG ON THE PASSENGER SIDE TURNS OFF AND ON WHEN DAUGHTER AGE 34 WEIGHT 120 SETS IN THE SEAT. DEALERS AGREES THAT IT IS NOT WORKING. MERCURY DEALER AND FORD WAS UNABLE TO FIX THE PROBLEM AND STATE THAT THIS IS NORMAL AND ANY FURTHER INVESTIGATION WOULD BE AT MY COST. THIS HAS BEEN A PROBLEM SINCE PURCHASE, CAR NOW HAS 8000 MILES AND HAS BEEN AT THE DEALER FOR A TOTAL OF 16 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344574July 21, 2010
SERVICE BRAKES, HYDRAULIC
FAILURE OF ABS BRAKES ON 2008 MERCURY MARINER HYBRID. THIS HAS HAPPENED TO MY CAR TWICE. SUMMER OF 2009 AND THE SUMMER OF 2010. BOTH TIMES I HAVE HAD TO REPLACE THE MASTER BRAKE CYLINDER. SYMPTOMS INCLUDE INCONSISTENT BRAKING RESPONSE AND LOSS OF BRAKE FLUID. DRIVER EXPERIENCES OVERLY SHARP BRAKING AND A "GRABBING" SENSATION AS WELL AS VERY SOFT BRAKING AND "COASTING" SENSATION ALMOST AS IF THERE ARE NO BRAKES OR VERY LITTLE BRAKING. IT IS VERY HARD TO DRIVE SAFELY IN THIS CONDITION. BOTH TIMES, REPAIR INCLUDED REPLACING THE MASTER CYLINDER WITH A $1500 BILL. THIS RESULTED IN $3000 IN REPAIR COSTS TO AVOID CONTINUING TO DRIVE THE VEHICLE IN AN UNSAFE CONDITION. THE MASTER BRAKE CYLINDER SHOULD NOT HAVE FAILED ONCE ON A 2008 CAR MUCH LESS TWICE AND THE DEALERSHIP HAS AS MUCH TOLD ME THEY FEEL THIS MAY BE A SYSTEM DESIGN FLAW THAT NEEDS CORRECTING THROUGH RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343841July 18, 2010
AIR BAGS:FRONTAL
THE AIR BAG ON MY 2008 (PURCHASED NEW IN AUGUST 2009) MERCURY MARINER DEPLOYED (NO ACCIDENT) FORD, IN EFFECT CALLED ME A LIAR BUT FARMERS INSURANCE FIXED THE PROBLEM AND DID NOT CHARGE THE INCIDENT AS AN ACCIDENT. I DO NOT FEEL SAFE IN THIS VEHICLE BUT AS I HAVE SAID BEFORE FORD WHILE BEING VERY POLITE SAID THIS HAS NEVER HAPPENED. THAT HAS THE EFFECT OF CALLING ME A LIAR BUT, THERE ARE ARTICLES THAT SHOW THAT AIR BAG DEPLOYMENT DOES HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342552July 11, 2010
ENGINE AND ENGINE COOLING
WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RESTART IT AND MAKE IT HOME. I HAVE 64,000 MILES ON THE CAR. I SEE THAT THERE ARE SERVICE BULLETINS DESCRIBING THIS PROBLEM, BUT AM UPSET THAT I WAS NOT INFORMED ABOUT IT, ESPECIALLY SINCE THE WARRANTY GOES TO 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340991July 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2009 MERCURY MARINER. THE REAR END OF THE VEHICLE MAKES A SQUEALING NOISE UPON ACCELERATION I TOOK THE CAR BACK TO THE FORD DEALERSHIP IN HILLSDALE. THE VEHICLE WAS IN THE SHOP 12/9/2009 THROUGH 12/16/2009. UNABLE TO FIX THE NOISE, FORD MOTOR COMPANY HAD THEM TEAR DOWN THE TRANSMISSION AND REPLACE THE DRIVE CHAIN. WHEN I PICKED UP THE CAR I WAS TOLD THAT THE NOISE WAS STILL THERE AND THAT FORD ENGINEERING SAID IT SHOULD NOT BE A PROBLEM. THE NOISE WAS STILL CONSISTENT AND HAS GROWN INCREASINGLY LOUDER. SINCE THIS INITIAL COMPLAINT I HAVE RECEIVED A RECALL NOTICE FOR THE TRANSMISSION SOLENOID REGULATOR VALVE. THE VEHICLE HAS BEEN ACCELERATING WHEN IT SHOULDN'T AND NOT ACCELERATING WHEN IT SHOULD, LIKE WHEN MERGING INTO TRAFFIC WHEN THE TRANSMISSION WOULD NOT PERFORM PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340132June 29, 2010
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2008 MERCURY MARINER. CONSUMER STATES SAFETY ISSUES WITH ROTORS *TGW THE CONSUMER TOOK THE VEHICLE TO A MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC STATED THE ROTORS FOR THE FRONT DISC BRAKES WERE WORN, PITTED AND RUSTED AND NEEDED TO BE REPLACED. IT WAS VERIFIED WHEN IT WAS DISCOVERED THAT THE BRAKE PEDAL PULSED AT SPEEDS OF 30 OR 40 MPH. THE CONSUMER THEN TOOK THE VEHICLE TO THE DEALER WHO THEN ASSERTED THAT THE MECHANIC WAS WRONG AND THAT ALL VEHICLES HAVE RUST ON THEIR ROTORS. THE CONSUMER THEN TOOK THE VEHICLE BACK TO HIS MECHANIC BECAUSE OF A CONTINUED PEDAL PULSATION BEGINNING AT 30- 40 MPH. THE CONSUMER THEN WENT TO ANOTHER DEALERSHIP, WHO DID INDEED AGREE THAT THE FRONT ROTORS WERE RUSTED, PITTED AND UNSAFE. ALSO THE REAR DRUMS WERE CRACKED AND NEEDED TO BE REPLACED. THE ABS WAS INOPERATIVE DUE TO THE TONE RINGS HAD FALLEN OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340338June 28, 2010
SERVICE BRAKES, ELECTRIC
IN A HARD-BRAKING SITUATION, BRAKES FAILED - NO DISCERNIBLE DECELERATION AT ALL, PUSHING HARDER THAN I'VE EVER HAD TO BEFORE. THIS MADE FOR REAR-ENDING THE GUY AHEAD OF ME. FORENSICS INVESTIGATOR W/ MECH FOUND ODB DTCS SHOWED ONLY P0A8D AND B1318 - ONE OF WHICH SHOWS A LOW VOLTAGE TO ABS SYSTEM. MULTIPLE REPORTS OF THIS WITH ESCAPE HYBRID OWNERS. I WONDER IF IT IS RELATED TO THE FORD FUSION HYBRID FAILURES? THIS OCCURRED AT 10-15 MPH. WHAT HAPPENS AT 60? LOCAL DEALERSHIP DECLARES "YOUR BRAKES CHECK OUT FINE AND THERE'S NO EVIDENCE OF BRAKE FAILURE." REALLY? HOW ABOUT THAT RADIATOR AND GRILL THAT NEED REPAIR AND THAT QUARTERPANEL STICKING OUT OF THE RIGHT SIDE? EVIDENCE ENOUGH? I'D LIKE TO SEE THIS ISSUE ROOT-CAUSED BEFORE SOMEBODY GETS SERIOUSLY HURT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10339831June 24, 2010
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
IN DECEMBER OF 2009 I REPORTED AN INCIDENCE OF UNINTENDED ACCELERATION. SINCE THEN WE HAVE NOT BEEN USING THE CRUISE CONTROL MUCH. YESTERDAY I ACTIVATED THE CRUISE CONTROL AT 60MPH ON A LONG FLAT AREA. THERE IS A MOUNTAIN PASS AND CURVES BETWEEN THAT AREA AND OUR HOME. I HIT THE BRAKE AND SLOWED DOWN AROUND THE 35 MPH CURVES. ON THE DOWN GRADE I TOOK IT OUT OF OVER DRIVE AND DROPPED DOWN A GEAR. THE ROAD FLATTENS OUT AGAIN AT THE BOTTOM BUT I DID NOT REENGAGE THE CRUISE CONTROL. AT ONE POINT AT AN INTERSECTION I HAD TO BRAKE TO TEN MILES PER HOUR OR LESS FOR AN ONCOMING CAR. JUST AFTER MAKING A LEFT TURN ONTO OUR STREET THE CAR BEGAN RAPIDLY ACCELERATING ON ITS OWN. I DIDN'T HAVE MY FOOT ON THE GAS PEDAL. SINCE THE ROAD IS STRAIGHT I ALLOWED IT TO ACCELERATE TO SEE WHAT IT WOULD DO. IT WENT FROM 10 MPH TO 50 MPH BEFORE MY WIFE ASKED, "WHY ARE YOU ACCELERATING? I REPLIED, " I'M NOT. IT'S DOING IT ON ITS OWN." IT DISENGAGED AS SOON AS I HIT THE BRAKE PEDAL. THERE IS NO WAY THIS WAS CAUSED BY A FLOOR MAT. I WAS ONLY GOING ABOUT 10MPH WHEN IT BEGAN ACCELERATING AND I TOOK MY FOOT OFF THE PEDAL. THE LAST TIME I COMPLAINED TO FORD THE CAR WAS UNDER WARRANTY AND HAD LESS THAN 36,000 MILES ON IT. FORD SAID THEY COULDN'T DO ANYTHING ABOUT IT SINCE IT WAS INTERMITTENT AND THEY HADN'T EXPERIENCED THE PROBLEM. ANOTHER SAFETY PROBLEM WE HAVE HAD WITH THE CAR: WHEN IT HAD 26,000 MILES ON IT THE FRONT END BEGAN SHAKING WHEN BRAKING. FORD SAID THE FRONT ROTORS WERE WARPED AND RESURFACED THEM UNDER THE WARRANTY. THEY REFUSED TO CHANGE THE PADS OR INSTALL NEW ROTORS. ABOUT 15,000 MILES LATER IT BEGAN VIBRATING AGAIN AT SPEEDS ABOVE 50MPH. NOW THE VIBRATION IS SEVERE. WE ARE LOOKING AT A COMPLETE BRAKE OVERHAUL. WE HAVE NEVER DETECTED THE BRAKES BEING OVERHEATED WHILE THE CAR WAS BEING DRIVEN. ANOTHER PROBLEM WE HAD WAS THAT THE TRANS COOLER WENT OUT AT 26,000 MILES. FORD INSTALLED A NEW ONE UNDER WARRANTY BUT REFUSED TO DRAIN AND REPLACE THE TRANSMISSION FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335380June 8, 2010
ENGINE AND ENGINE COOLING:ENGINE
2008 MARINER HYBRID / 67000MILES. ENGINE FAILURE. WAS ABLE TO LIMP OFF HIGHWAY. AFTER WAITING SEVERAL MINUTES CAR RESTARTED AND WAS ABLE TO DRIVE APPROX. 5 MILES BEFORE IT SHUT OFF AGAIN. DROVE TO DEALER WITH SEVERAL SHUTDOWNS. DEALER STATES CAR NEEDS ELECTRONIC COOLING PUMP AND CHT SENSOR AT A COST OF $1275.00. CAR IS STILL SITTING IN DEALERSHIP WAITING FOR MY DECISION TO REPAIR OR NOT. CAR WAS NOT ABUSED. MOSTLY ONLY ONE PASSENGER. CAR WAS SERVICED REGULARLY AS PER SPECS AT DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334815June 6, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
SECOND UNWARNED TOTAL SHUT-DOWN OF ALL POWER ON ROADWAY - THIS ONE JUST 17 DAYS AFTER REPAIRS AND REPROGRAMMING BY FORD DEALERSHIP FOLLOWING FIRST INSTANCE, WHICH CUT GAS ENGINE AND ELECTRIC MOTOR POWER WHILE TRAVELING ON LOS ANGELES FREEWAY. THIS POWER SHUT-DOWN OCCURRED WHILE TRYING TO PULL FROM PARALLEL PARK SPOT ONTO BUSY BLVD - LOST ALL POWER 2 FEET INTO TRAFFIC, ABLE TO ROLL BACK INTO CURB BEFORE TRAFFIC REACHED ME AROUND SEMI-BLIND CURVE. AFTER THE FIRST IN-USE FAILURE ON 5-17-10, I SIMULTANEOUSLY REPORTED THE MALFUNCTION TO FORD CUSTOMER RELATIONS (CASE# 1432331380), AND PRESENTED THE VEHICLE FOR REPAIR TO CERRITOS [THE FOLLOWING QUOTES FROM TEXT OF SERVICE RECORD]; TECH PERFORMED `EEC TEST, REVEALING FAULT-CODES: B1239, P1A0C AND P0562. THE TECH ALSO "FOUND TSB (TECH SERVICE BULLETIN) 07-25-12 WITH CONCERN RESOLUTION" & HE "CONTACT[ED] FORD TECHNICAL SERVICE HOTLINE WITH CONCERN." THE TECH "REPLACED THE AUXILIARY AIRFLOW MODE DOOR ACTUATOR AND REPROGRAMMED THE TRACTION BATTERY CONTROL MODULE TO LATEST CALIBRATION 8M64-10B687-AG. FINAL EEC TEST PASSED." I WAS ALSO INFORMED THAT THE PART NUMBER FOR THE REPLACEMENT `AIRFLOW MODE DOOR ACTUATOR' DIFFERED FROM ORIGINAL, SO THE COMPONENT HAS APPARENTLY BEEN RE-DESIGNED - BUT NEITHER MY WIFE NOR I HAVE RECEIVED WARNINGS FROM FORD THAT UPDATES/REPAIRS WERE RECOMMENDED ON EITHER OF OUR 2008 MARINER HYBRIDS. THIS ORIGINALLY SMELLED LIKE A `SILENT RECALL' TO ME...BUT THIS DOESN'T EVEN RATE AS A `RECALL', BECAUSE THE WORK PERFORMED DID NOT PREVENT THE SECOND OCCURRENCE OF THE EQUIVALENT MALFUNCTION JUST 17 DAYS LATER. THIS IS A TOTALLY UNACCEPTABLE FAILURE MODE FOR ANY CONSUMER TRANSPORTATION VEHICLE, BECAUSE IT OCCURS WITHOUT WARNING, AND LEAVES THE DRIVER COMPLETELY DEFENSELESS, AND WITH SEVERELY-REDUCED RESPONSE OPTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334817June 6, 2010
SERVICE BRAKES, ELECTRIC
DRIVING 2006 MERCURY MARINER HYBRID IN NORMAL TRAFFIC. BRAKE LIGHT CAME ON. TOTAL BRAKE FAILURE; HAD TO PUSH THE PEDAL TOT HE FLOOR TO STOP THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Mariner