Mercury Mariner Complaints

1,512 consumer complaints on file.

#10505271April 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERMEDIATE BAND, PUMP AND THE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504912March 29, 2013
VEHICLE SPEED CONTROL
DIVING ALONG THE FREEWAY I HAD THE CRUISE SENT AT 65MPH AND SUDDENLY THE MARINER WAS ACCELERATING ON IT'S OWN. I STEP ON THE BRAKE AND IT DISENGAGED THE CRUISE AND SLOWED. I ACTUALLY THOUGHT IT WAS A FLUKE OF SOME KIND. THEN DRIVING HOME I DIDN'T USE THE CRUISE AND THE CAR JUST SLOWED DOWN ABOUT 15MPH WHILE I HAD MY FOOT ON THE GAS STAYING AT 55MPH. I'VE EXPERIENCED THIS LOSS OF POWER ABOUT 6 RANDOM TIMES. I'VE USED THE CRUISE ON LONG STRETCHES OF HIGHWAY(THAT I RARELY DRIVE) AND THE MARINER HAS ACCELERATED ON IT'S OWN 4 TIMES. THE FOURTH TIME RESULTING IN A SPEEDING TICKET OF 15MPH OVER. THIS WAS 1 OF 2 TIMES THE ACCELERATION WAS GRADUAL. OTHERWISE IT'S AS IF THE GAS PEDAL WAS TO THE FLOORBOARD AS IT TAKES OFF. I SEE ON THE NHTSA THAT THERE ARE OTHERS HAVING THIS SAME PROBLEM. I'VE QUESTIONED THIS AT THE DEALERSHIP AND THEY CAN'T FIND ANYTHING WRONG NOR RECREATE THE PROBLEM AND THERE IS NOTHING FROM FORD ABOUT THIS PROBLEM. AS SOON AS I AM WORKING AGAIN I WILL BE TRADING MY FORD MARINER IN FOR A DIFFERENT VEHICLE. UNTIL THEN I WON'T USE MY CRUISE AND HOPE FOR THE BEST. THIS IS SCARY THAT THIS HAPPENS AND FORD DOESN'T ACKNOWLEDGE IT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504972March 29, 2013
STEERING
TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL PULSATED ABNORMALLY. THE FAILURE RECURRED TWICE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS TOLD THAT THE STEERING COLUMN WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504747March 27, 2013
POWER TRAIN
MY 2008 MERCURY MARINER WAS TOWED INTO MY LOCAL DEALER BECAUSE THE TRANSMISSION FAILED WITHOUT WARNING AND NO WARNING LIGHTS CAME ON AND THE STEERING HAD AN ISSUE WITH THE STEERING WHEEL LOCKING UP WHILE THE VEHICLE WAS IN GEAR. WHEN I TOOK INTO THE DEALER THEY CONFIRMED THAT THE TRANSMISSION HAD IN FACT WENT OUT AND THEY WOULD HAVE TO REPLACE THE STEERING COLUMN DUE TO THE PROBLEM WITH THE STEERING WAS THE THRUST ANGLE SENSOR THAT WAS EMBEDDED INTO THE STEERING COLUMN. THE SENSOR IS NOT SERVICABLE AND THE WHOLE COLUMN WOULD HAVE TO BE REPLACED. BOTH FAILURES HAPPEN WITHIN 4 DAYS! UPON TALKING TO THE SERVICE WRITER, THERE WAS A RECALL ON THE TRANSMISSION COOLER LINES THAT RUN THRU THE A/C CONDENSER. THEY CALLED ME TODAY AND INFORMED ME THAT MY VEHICLE WAS DONE AND TOLD ME IT WAS $5364.56. HE INFORMED ME THAT THE TRANS COOLER LINES WOULD NOT BE COVERED DUE TO THE TRANSMISSION FAILURE! HOW CAN A FACTORY RECALL NOT BE COVERED? I BOUGHT THE VEHICLE FROM THE SAME FORD DEALER USED AND THE RECALL WAS ISSUED BEFORE I PURCHASED THE CAR! HOW CAN THEY SELL A CAR AND NOT PERFORM THE RECALL SERVICE BEFORE THEY SOLD IT TO ME AND MY FAMILY? I ASKED THE SERVICE WRITER IF THAT WAS THE FACTORY PART AND HE STATED THAT IT COULD POSSIBLE BE. IF THEY ARE NOT GOING TO TAKE CARE OF A FACTORY RECALL, HOW AM I SUPPOSE TO TRUST THEM TO FIX MY VEHICLE PROPERLY? I HAVE TWO SMALL CHILDREN IN THIS VEHICLE EVERY SINGLE DAY, TWICE A DAY! THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THE TRANSMISSION AND POWER STEERING IN THE 2008 MODELS THAT I AM SURPRISED THAT THEY HAVEN'T PUT A RECALL ON THOSE PARTS YET. THERE ARE TWO MORE VEHICLES AT THE SAME DEALER WITH THE SAME PROBLEM! A 2008 MARINER AND 2008 ESCAPE. THE LAST 3 CARS I BOUGHT HAVE BEEN FORD AND I WILL NEVER BUY ANOTHER FORD PRODUCT AGAIN. SOMEBODY NEEDS TO STOP THEM BEFORE SOMEBODY GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504505March 26, 2013
POWER TRAIN, ENGINE
UPDATE TO 01/30/13 COMPLAINT. I PURCHASED CAR ON 10/22/12 WITH 58,398 MILES FROM A DEALER. I STARTED HAVING ISSUES LATE DECEMBER 2012. I WAS HAVING PROBLEM WITH CAR JERKING INTO GEAR OR BEING SLUGGISH WHEN ACCELERATING. I TOOK CAR TO DEALER ON 01/29/13. RESEARCHED CARFAX INFORMATION AND FOUND OUT THAT ON 01/05/10 - TRANSMISSION FLUSHED AND STATED AS REPLACED. 18,588 MILES. 08/09/10 - TRANSMISSION WAS REMOVED TO REPLACE COOLER. 28,372 MILES. ON 01/29/13 MECHANIC ADVISED THAT TRANSMISSION WAS LEAKING BADLY AND THAT "PRESS REGULATOR VALVE STICKING". 01/30/13 - TRANSMISSION VALVE BODY REPLACED. 63,356 MILES. 6 WEEKS AFTER VALVE BODY REPLACED CAR STARTED JERKING AGAIN. TOOK CAR TO DEALER ON 03/18/13...DEALER SUGGESTED REPLACEMENT OF TRANSMISSION, BUT EXTENDED WARRANTY COMPANY SAID NO...WOULD ONLY PAY FOR TRANSMISSION REBUILD. 65,951 MILES. THIS ENTAILED DAY AND HALF OF DEALER/WARRANTY COMPANY HAGGLING OVER REPAIRS. MECHANIC BEGAN WORK ON 03/21/13 AND FOUND LOTS OF MELTED PLASTIC THAT HE HAD TO REMOVE. TRANSMISSION WORK COMPLETED ON 03/23/13 BUT REPAIR REVEALED STARTER PROBLEM. DEALER CURRENTLY WAITING ON APPROVAL FROM WARRANTY COMPANY TO REPAIR STARTER. MECHANIC ADVISED IF STARTER NOT REPAIRED WILL CAUSE FLY WHEEL PROBLEM. MECHANIC IS ANNOYED THAT TRANSMISSION IS HAVING PROBLEMS SO SOON AFTER 2010 "REPAIRS" AND THAT WARRANTY COMPANY REFUSED TO REPLACE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504288March 23, 2013
STEERING
I HAVE FORDS THAT ARE 70 YEARS OLD AND THE POWER STEERING WORKS GREAT NOW I BUY MY WIFE A FORD ITS ONLY A FEW YEARS OLD AND THE POWER STEERING QUITS ALMOST DIES AND THEN WANTS MY PAY CHECKS FOR 7 WEEKS 1400 DOLLARS AND NOW ALL OF THESE PPL ON HERE HAVE THE SAME PROBLEM AND FORD WON'T STAND BEHIND IT AND AT LEAST MAKE IT A RECALL OK THEY WANT TO WAIT TILL PPL START DIE TO UNDERSTAND THAT THE ENGINEERS THEY HAD DESIGN THIS DID NOT KNOW THEIR A** FROM A HOLE IN THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503955March 21, 2013
STEERING, POWER TRAIN
I OWN A 2008 MERCURY MARINER AND I AM A LITTLE CONCERNED WITH ITS SAFETY. ON 03/15/13 I WAS PULLING OUT OF MY DRIVE AND THE STEERING WHEEL WOULD NOT TURN. I PROCEEDED TO PUT IN REVERSE TO GET OUT OF THE ROAD AND BACKED INTO THE DRIVE. I TURNED ALL POWER DOWN THEN RESTARTED THE VEHICLE WITH NO PROBLEMS IN THE STEERING. I WENT TO PICK UP MY KIDS AND THE STEERING WHEEL STARTED TO PULSATE AND I COULD HEAR A CLUNKING NOISE WHILE SITTING AT A STOP SIGN. EVERYTIME I CAME TO A STOP IT WOULD DO IT. ON SAT. I TOOK IT TO THE LOCAL SHOP. WE COULDN'T NOTICE ANYTHING OUT OF THE ORDINARY THAT WOULD CAUSE THIS TO HAPPEN. THE ONLY SOLUTION WAS THE ENTIRE STEERING COLUMN WOULD HAVE TO BE REPLACED. I DID SOME RESEARCH ON LINE TO SEE IF THIS WAS A KNOWN ISSUE OR IF A RECALL HAD BEEN ISSUED. I WAS AMAZED AT HOW MANY COMPLAINTS HAVE BEEN PLACED AND NO RECALL HAS BEEN ISSUED. I SET UP AN APPT WITH THE DEALER FOR TUES. I WAS WORKING ON MON. AND LEFT TO RUN AN ERRAND FOR WORK AND THE NEXT THING I KNOW, I WAS DRIVING 65 MPH ON THE HIGHWAY AND WITH OUT WARNING I LOST ALL POWER IN THE DRIVING AND HEARD A LOUD GRINDING AND THEN CLUNK. I THOUGHT THE TRANSMISSION WENT OUT! I IMMEDIATELY TURNED ON MY HAZARDS TO TRY AND GET OFF TO THE SIDE OF THE ROAD CAUSE I WAS SLOWING DOWN EXTREMELY FAST. I WAS ALMOST IN A 3 CAR ACCIDENT AND LUCKILY EVERYBODY IS OK, BUT IT COULD OF BEEN A LOT WORSE! I WAS TOWED TO A DEALER. THEY CONFIRMED MY FEARS. THE TRANSMISSION WENT OUT WITH NO WARNING. THEY TOLD ME THIS IS A KNOWN PROBLEM BUT THERE WAS NOTHING THEY COULD DO CAUSE THERE WAS NO RECALL ON THIS! WHEN I ASKED AS TO WHY, THE SAID NOT ENOUGH COMPLAINTS HAVE BEEN MADE! WOW, YOU HAVE GOT TO BE KIDDING ME?!? HOW MANY PEOPLE HAVE TO DIE BEFORE THESE ISSUES ARE ADDRESSED? VERY UNHAPPY BECAUSE IT'S GOING TO COST $5200 TO REPLACE TRANSMISSION AND THE ENTIRE STEERING COLUMN! HOLD FORD ACCOUNTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503722March 20, 2013
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE ENTERING INTERSTATE HIGHWAY, ENGINE BALKED LIKE BAD GAS. AFTER TWO OR THREE TANKFULS AND THE VEHICLE DYING IN TRAFFIC, I LEFT IT WITH MY DEALER TO FIND THE PROBLEM. AFTER A WEEK, THE VEHICLE HAD NOT DIED FOR THEM SO I BROUGHT IT HOME, ONLY TO CONTINUE WITH THE SAME DYING AND HESITATING WHEN ACCELERATED. A MONTH OR SO LATER THE DEALER KEPT IT AGAIN FOR ABOUT 5 DAYS AND IT STILL DID OKAY FOR THEM. THEY HAVE NO IDEA WHAT THE "PROBLEM" IS. WE HAVE PARKED THE CAR IN OUR GARAGE BECAUSE SEVERAL TIMES WE HAVE NARROWLY ESCAPED BEING REAR-ENDED, WHEN TURNING CORNERS, CROSSING RAILROAD TRACKS, ETC. I CONTACTED FORD MOTOR CO. IN MICHIGAN AND THEY DO NOT "HAVE THIS PROBLEM WITH OTHER VEHICLES" AND DON'T SEEM TO KNOW WHAT I'M TALKING ABOUT. MECHANICS IN TWO OTHER GARAGES HAVE DRIVEN THE VEHICLE AND HAVE NOT LOCATED THE PROBLEM. HELP!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503310March 17, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
SUDDEN LOSS OF POWER, ENGINE IDLES BUT NO PROPULSION, SPEEDOMETER INSTANTLY DROPS TO ZERO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501873March 6, 2013
ELECTRICAL SYSTEM
AFTER GOING THROUGH A CAR WASH, I RECEIVED A WARNING ON THE DASH THAT THERE WAS A PROBLEM AND THAT I SHOULD FIND A SAFE PLACE TO STOP. WHEN I RETURNED HOME AND STOPPED THE CAR IT WOULD NOT RESTART. THE SAME THING HAPPENED ON FEBRUARY 16,2013, AGAIN AFTER GOING THROUGH A CAR WASH. THE LOCAL DEALER WAS ABLE TO GET THE VEHICLE RUNNING, BUT WOULD NOT SAY THAT IT WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501193March 4, 2013
STEERING
-THE STEERING WHEEL WILL VIBRATE OR CHATTER WHEN STOPPED AT A LIGHT OR STOP SIGN, IF THE VEHICLE IS PARKED AND IDLING THE STEERING WHEEL WILL VISIBLY OSCILLATE BACK AND FORTH, TO A SMALL AMOUNT. *TR -ON SEVERAL OCCASSIONS THE STEERING WHEEL WOULDN'T TURN IN EITHER DIRECTION, ONCE THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE; INDEPENDENT OF WHETHER IT WAS THE BEGINNING OF THE DAY OR IF THE VEHICLE HAD BEEN RECENTLY USED. TO RESOLVE THIS ISSUE REQUIRED SHIFTING TO PARK, POWERING THE VEHICLE DOWN, AND RESTARTING THE PROCESS. -THE CERTIFIED MECHANIC AT THE DEALERSHIP INDICATED THAT THIS ISSUE WASN'T SERVICABLE BY THEM AND WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND ELECTRIC ACTUATOR "PUMP" MECHANISM. VERY EXPENSIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501049March 2, 2013
FUEL/PROPULSION SYSTEM, ENGINE
ENGINE STALLED WHILE DRIVING AT HIGHWAY SPEED, STARTED SURGING, RUNNING VERY ROUGH AND WOULD NOT GO ANY FASTER THAN ABOUT 15 MPH. THE VEHICLE WAS STOPPED AND SHUT OFF. AFTER A FEW MINUTES THE VEHICLE WAS STARTED AND SEEMED TO RUN NORMALLY. THE VEHICLE RAN NORMALLY UNTIL 10/05/2012 WHEN IT STALLED AND RAN VERY ROUGH AGAIN. AT THIS TIME THE VEHICLE WAS BEING DRIVEN TO THE LOCAL DEALER FOR A CHECK. WHILE WAITING FOR A CALL BACK FROM THE DEALER THE VEHICLE WAS RESTARTED AND SEEM TO RUN NORMALLY AGAIN. AFTER TALKING TO THE SERVICE MGR., IT WAS LEARNED THAT THE PROBLEM MOST LIKELY WAS THE THROTTLE BODY AND IT WOULD NOT BE UNDER WARRANTY. AT THIS TIME IT WAS DECIDED TO TAKE THE VEHICLE TO A LOCAL SHOP THAT WE WERE VERY PLEASED WITH FOR PAST SERVICE FOR OTHER VEHICLES WITHIN OUR FAMILY. THE LOCAL SHOP ORDERED AND INSTALLED A NEW THROTTLE BODY AND THE VEHICLE HAS PERFORMED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500857February 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT THE DRIVER WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500872February 28, 2013
STEERING, UNKNOWN OR OTHER
WHILE TRAVELING AT 55 MPH, POWER STEERING STOPPED WORKING MAKING VEHICLE VERY HARD TO STEER. BY TURNING KEY OFF AND RESTARTING, WHILE TUGGING ON STEERING WHEEL, POWER STEERING WILL START WORKING AND MAY LAST 30 MINUTES OR 3 MINUTES. WHILE WORKING, STEERING WHEEL SHAKES AND MAKES NOISE. VEHICLE PULLS TO THE LEFT. FORD DENIES HAVING HAD THIS PROBLEM BEFORE AND WANTS TO REPLACE STEERING COLUMN FOR $1,396.57. COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM ARE NUMEROUS. I DO NOT WANT TO BUY ANOTHER DEFECTIVE STEERING COLUMN AND DON'T UNDERSTAND THAT POWER STEERING PROBLEM WOULD BE SOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500492February 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE FAILURE HAD RECURRED PREVIOUSLY. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,311.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500516February 26, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING THROUGH A TOWN AND THE CAR CUT OUT AND LOST ALL POWER. I STEERED IT OFF THE ROAD SAFETY. IT RESTARTED JUST FINE AND I TOOK OFF AGAIN GOING FOUR BLOCKS WERE IT DIED INSTANTLY IN THE MIDDLE OF THE ROAD. IT IS NOW IN THE SHOP TO FIGURE OUT WHAT CAUSED STALLING IN THE CAR, AND THEN ALLOWING IT TO RESTART AND CONTINUE DOWN THE ROAD. VERY UNSAFE WITH TRAFFIC BEHIND ME AND ONCOMING TO BE STALLED ON A CURVE ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500538February 26, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER TO ALL ELECTRICAL COMPONENTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500121February 26, 2013
VEHICLE SPEED CONTROL
THIS IS A LETTER I WROTE TO MY REPAIR SERVICE ON 8-3-12. "THIS HAS HAPPENED THREE TIMES IN THE LAST TWO DAYS AND IS A VERY DANGEROUS VEHICLE TO DRIVE. WHEN DRIVING THE VEHICLE ON A SIDE STREET ONCE AND TWICE ON THE EXPRESSWAY, THE VEHICLE SUDDENLY LOSES POWER AND WHILE THE ENGINE IS RUNNING I COULD NOT ACCELERATE. THE ENGINE LIGHT AND TOOL LIGHT BOTH CAME ON AND TWICE JUST THE TOOL LIGHT CAME ON (THE WRENCH). NOTHING COULD BE DONE TO REGAIN SPEED. IT SEEMED AS THOUGH THE ACCELERATOR PEDAL WAS DISABLED. I HAD TO PULL OVER TO THE SHOULDER OF THE ROAD, TURN THE ENGINE OFF AND RESTART THE CAR. IF I HAD NOT BEEN CLOSE TO A SHOULDER, THIS WOULD HAVE BEEN MOST DANGEROUS FOR ME AND FOR THE TRAFFIC BEHIND ME. THE CAR JUST LOSES ALL POWER AND GETTING IT TO THE SIDE OF THE ROAD AND OUT OF THE WAY OF TRAFFIC IS A DANGEROUS ENDEAVOR. THIS CAR CANNOT BE DRIVEN SAFELY. " I DROVE THE CAR TO A CLOSE BY LOCAL REPAIR SHOP. THE SAME THING HAPPENED TO A SHOP EMPLOYEE. THE OWNER OF THE SHOP RECOMMENDED TAKING THE CAR TO A DEALER. I AM NOT A TIMID DRIVER, BUT I WAS AFRAID TO DRIVE THE CAR AND HAD IT TOWED ($52.50) TO THE FORD DEALERSHIP. THE COST TO REPLACE A THROTTLE BODY WAS $516.08. I READ RECENTLY THAT THE CAR WAS REPORTED TO SUPPLY LIMP-HOME SPEEDS. I DID NOT EXPERIENCE THIS AND DEFINITELY FEEL THIS IS A VERY DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500179February 26, 2013
POWER TRAIN, FUEL/PROPULSION SYSTEM
AS MY DAUGHTER WAS DRIVING ON THE FREEWAY, THE ENGINE SUDDENLY LOST POWER AND SHE HAD TO WORK HER WAY TO THE SIDE ACROSS 3 LANES OF HEAVY TRAFFIC WITH NO POWER. OUR MECHANIC REPLACED THE THROTTLE BODY AT OUR EXPENSE. THE NEWS TODAY INDICATED THAT YOU WERE INVESTIGATING THE CIRCUIT BOARD WHICH CONTROLS THE THROTTLE AND WE WANTED YOU TO KNOW THAT THIS PROBLEM WAS A THREAT TO HER SAFETY AND APPEARS TO BE OCCURRING TO MANY PEOPLE. THIS WAS THE FOURTH TIME THE VEHICLE HAS STOPPED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500190February 26, 2013
POWER TRAIN, ENGINE
CAR SEEMS TO STALL ALL POWER STAYS ON BUT THE CAR SHAKES AND THEN STALLS AND THE WRENCH LIGHT COMES ON WHICH IS A POWERTRAIN LIGHT. TOOK CAR TO DEALER THEY SAY THERE IS NOTHING WRONG WITH IT. THEY RESET THE LIGHT. ONE WEEK AFTER BRING THE CAR TO THE DEALER THE WRENCH LIGHT COMES BACK ON AND THE CAR STALLS THIS TIME I WAS GOING 55 MILES AN HOUR ON A PARKWAY THANKFULLY I WAS ABLE TO PULL OVER BEFORE THE CAR STOPPED. BROUGHT TO DEALER, NOTHING IS WRONG WITH THE CAR THEY RECOMMENDED ME TO LEAVE THE HEAT OFF BECAUSE THERE COULD BE A PROBLEM WITH THE HEAT. (DON'T UNDERSTAND THAT) LAST WEEK THE CAR STALLED AGAIN AND THE WRENCH LIGHT CAME ON. I AM CURRENTLY WAITING TO BRING IT IN FOR SERVICE. THIS IS NOT GOOD NOR SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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