Mercury Cougar Complaints
1,886 consumer complaints on file.
- #720086March 14, 2000ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET, REPAIRED AT BP PROCARE , SECOND AUTO OF THE SAME MAKE MODEL YEAR AND ENGINE THAT HAS HAD AN ENGINE FAILURE OF THIS NATURE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #720069March 13, 2000ENGINE AND ENGINE COOLING:ENGINE
THIS CAR HAS THE SAME HEAD GASKET PROBLEM BUT WAS NOT ON THE RECALL LIST. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719971March 11, 2000ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I KNOW THAT THERE IS A PROBLEM WITH THIS ENGINE SIZE AND MAKE. I WANT IN ON THE SUIT. THIS PROBLEM SHOULD NOT HAVE HAPPENED. I TAKE VERY GOOD CARE OF THE CAR AND THIS MUST BE POOR WORKMANSHIP FROM THE FACTORY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719871March 9, 2000ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONTACTED FORD MOTOR COMPANY TWICE, TELEPHONE AND IN WRITING, WITH NO RESOLVE. NO SAFETY DEFECT MENTIONED IN THE SUMMARY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719699March 5, 2000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
IT HAS BEEN IN THE SHOP FOUR TIMES FOR BRAKE PROBLEMS. THE CAR SHAKES AFTER 3,000 MILES AND THE ROTORS NEED TURNING WHICH COSTS 300.00 EACH TIME. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719574March 2, 2000ENGINE AND ENGINE COOLING:ENGINE
IS THERE A RECALL ON MY BLOWN HEAD GASKETS, I'VE HAD THIS CAR ONLY 4 YEARS WITH 39, 500. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #857683March 1, 2000ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE IDLES AND STALLS UNEXPECTEDLY WHICH MAY CAUSE A CRASH. ALSO VEHICLE EXPERIENCES A NO START CONDITION. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK *ML
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719515March 1, 2000POWER TRAIN:DRIVELINE:DRIVESHAFT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719203February 24, 2000SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAD NUMEROUS BRAKE SYSTEM PROBLEMS WITHIN THE FIRST 3 MONTHS OF BEING PLACED IN SERVICE. THE FRONT ROTORS WERE WARPED AND UNBALANCED RESULTING IN UNEVEN AND EXCESSIVE PREMATURE WEAR TO THE FRONT BRAKE PADS.CALIPER RETAINING PINS HAVE INADE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719207February 24, 2000VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR ON THIS VEHICLE NEVER ADJUSTED! NOT NOTIFIED! *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719214February 24, 2000VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, SEATS
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #719158February 23, 2000SEAT BELTS:INTEGRATED CHILD SEAT
NO CHILD SEAT WILL FIT INTO THE BACK SEAT OF THIS CAR. WE TRIED EVERY ONE IN THE STORE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #551050February 22, 2000EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEAD LIGHT IS SWITCHING ON AND OFF INTERMITTENTLY, RECALL ON COMPONENT HOWEVER VEHICLE DENIED DUE TO VIN #. YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #718966February 19, 2000EXTERIOR LIGHTING:HEADLIGHTS
HUSBAND IS A MECHANIC AND SAID NUMEROUS COUGARS HAVE COME IN WITH SAME PROBLEM. I FEEL YOUR HEADLIGHTS FLASHING WHILE DRIVING COULD CAUSE AN ACCIDENT. CONFUSING OTHERS DRIVERS, ALONG THE DRIVER HIM/HERSELF NOT BEING ABLE TO SEE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #718859February 16, 2000FUEL SYSTEM, GASOLINE:DELIVERY
NOTICED GAS SMELL, TOOK VEHICLE TO INDEPENDENT SHOP FOR ROUTINE OIL CHANGE AND ASKED IF MECHANIC NOTICED ANY GAS LEAKAGE. MECHANIC TOOK OWNER TO WITNESS THE GAS LEAK IN FUEL LINES JUST BELOW GAS TANK. MECHANIC STATED HE WORKED FOR MERCURY DLR AND REMEMBERS RECALL FOR THIS PROBLEM ON MAKE AND MODEL. OWNER WENT TO DEALER AND QUESTIONED SERVICE MANAGER AND MGR ADMITTED PROBLEM W/MAKE @ MODEL FOR WHAT HE CALLED FUEL ABRASION. RAN VIN # @ STATED VEHICLE NOT COVERED UNDER RECALL. CALLED FORD @ DIDN'T GET ANY COOPERATION FROM CORP. ALTHOUGH THEY WEREN'T DISPUTING MAKE @ MODEL HAD PREVIOUS COMPLAINTS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #857014February 16, 2000TIRES:TREAD/BELT
WHILE DRIVING AT APPROXIMATELY 70 MPH TREAD ON FIRESTONE TIRES SEPARATED ON REAR DRIVER'S SIDE,CAUSING DAMAGE TO WHEEL WELL AND FENDER/BUMPER. *AK *ML
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #718507February 9, 2000ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILURE AT 75K MILES. FORMER FORD MECHANIC STATED HE HAD REPAIRED HUNDREDS OF THESE 3.8 HEAD GASKET FAILURES. NEW SHOP SPECS FOR REPAIR WERE FOR TIGHTER TORQUE THAN DONE AT FACTORY AND REPLACE ENGINE BOLTS WITH LARGER ONES. HE FELT IT SHOULD HAVE BEEN A RECALL ITEM, SINCE IT WASN'T PROPERLY DONE AT FACTORY. HAVE NOT HAD REPAIRS DONE YET. IS THERE AN INVESTIGATION PENDING ON THIS SITUATION AND/OR POSSIBLE RECALL BEING PREPARED? THANK YOU. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #856519February 8, 2000FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A SEAL AROUND THE GAS TANK SWELLED UP SO MUCH THAT IT BROKE, CAUSING EXCESSIVE AMOUNT OF FUEL TO LEAK AND SPRAY EVERYWHERE.FIRE DEPARTMENT WAS CALLED . DEALER REPLACED SEAL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #718467February 8, 2000UNKNOWN OR OTHER
THE ORIGINAL PAINT IS PREMATURELY FLAKING IN AREAS THAT HAVE NOT BEEN DAMAGED AND SEEMS TO BE FROM WIND ABRASION WHICH HAS BEEN A PROBLEM WITH MANY FORD PRODUCTS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #718229February 2, 2000STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
CAR SOUNDS LIKE IT IS FALLING APART WHEN BRAKES ARE APPLIED, STEERING MAKES LOUD SOUND WHEN BACKING OUT OF PARKING SPACE, TRUNK WON'T OPEN UNLESS HIT NUMEROUS TIMES FROM REMOTE OR INSIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0