Mercury Cougar Complaints

1,886 consumer complaints on file.

#722031April 27, 2000
SUSPENSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE PROBLEM IS NOT BAD ROTORS/PADS, I HAD THE DEALER TURN THE ROTORS AND THE PROBLEM SUBSIDED FOR A WHILE. THEN A WEEK LATER THEY RETURNED. ITS A LOW GRIND/GROWLING NOISE MUCH DIFFERENT FROM LOW PADS OR NO PAD LEFT. I HAVE ALSO NOTICED THAT ALOT OF PEOPLE ON THE NET HAVE ALSO NOTICED THE SAME PROBLEM. I JUST WANT THE PROBLEM RESOLVED.( DOT NUMBER: TIRE SIZE: 215/50R/16 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721947April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GAKSET NEEDED TO BE REPAIRED AT 60,000 MILES. THE FORD DEALER "SHAVED" THE GASKET. THE HEAD GASKET IS NOW SHOT AT 98,000 MILES. I HAVE CONTACTED FORD VIA THE INTERNET AND PHONE BUT HAVE HAD NO SUCCESS. FORD HAS ADMITTED TO A DEFECT IN THIS SAME ENGINE IN THE 1994-95 TAURUSES, SABLES, CONTINENTALS, COUGARS, THUNDERBIRDS, MUSTANGS AND WINDSTARS AND OFFERED REIMBURSEMENT AND/OR MONEY TOWARDS A NEW VEHICLE (SEE APRIL 26, 2000 EDITION OF DETROIT NEWS AUTO SECTION - WWW.DETNEWS.COM). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551995April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
HEAD GASKET, THERMOSTAT AND SENSOR FAILURES CAUSED THE ENGINE TO STALL. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861003April 26, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHT SWITCH IS VERY HOT, AND HEADLIGHTS MALFUNCTIONED, RESULTING IN POOR VISIBILITY WHICH MAY RESULT IN A CRASH. DEALER SAID CONSUMER NEEDED TO REPLACE HEADLIGHT SWITCH WHICH OVERHEATED DUE TO AN ELECTRICAL SHORT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9000723April 26, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEADGASKET FAILED AT 63000 MILES CAUSING THE ENGINE TO OVERHEAT AND ACT ERRATIC AND FINALLY SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860625April 19, 2000
VEHICLE SPEED CONTROL:LINKAGES
WHILE TRAVELING AT HIGHWAY SPEED OF 60 MPH WITH CRUISE CONTROL NOT BEING ENGAGED, ENGINE SUDDENLY ACCELERATED AND TOOK OFF. THIS PROBLEM ALSO OCCURRED ON TWO OTHER OCCASIONS AT 30-35 MPH. DEALER REPLACED THROTTLE CONTROL VALVE AND CLEANED OUT THROTTLE BODY. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551919April 18, 2000
TIRES:SIDEWALL
THE RIGHT SIDEWALLS ON BOTH TIRES FAILED PREMATURELY. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551926April 18, 2000
VEHICLE SPEED CONTROL
THE VEHICLE RPMS MALFUNCTIONED, (WHEN THE VEHICLE IS MOVING THE RPMS WOULD JUMP TO 4000 AND CAME BACK DOWN TO 1000 RPMS) YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551900April 18, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
RIGHT SIDE PASSENGER DOOR LOCKED (STUCK) CLOSED, THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE WITH A KEY, THE OUTSIDE HANDLE IS ALSO IN THE HALFWAY POSITION. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860520April 18, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ABOUT 60 MPH ENGINE HEAD GASKET BLEW WITHOUT PRIOR WARNING. AFTER MUCH TIME HAD PASSED AND THE VEHICLE HAD ALREADY BEEN REPAIRED, OWNER RECEIVED A LETTER FROM FORD ABOUT AN EXTENDED WARRANTY COVERING HEAD GASKET FAILURES. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551880April 14, 2000
ELECTRICAL SYSTEM:HORN
THE HORN REQUIRES A GREAT DEAL OF FORCE TO OPERATE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721414April 13, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING HOME FORM WORK I NOTICED WHITE SMOKE COMING FROM THE TAIL PIPE AND THE ENGINE BEGAN TO SPUTTER. THE VEHICLE WAS BROUGHT TO MY MECHANIC AND UPON FURTHER INVESTIGATION A CRACKED HEAD WAS DISCOVERED. ENGINE COOLANT WAS MIXED IN WITH THE OIL, AND OIL WAS INSIDE THE RADIATOR. THE VEHICLE ONLY HAS 52,000 MILES ON IT AND I DO TAKE CARE OF IT. THIS SHOULD NOT OF HAPPENED . FORS IS AWARE OF THE PROBLEM AND RECALLED THE 3.8L V-6 FRONT WHEEL DRIVE CARS BUT NOT THE REARE WHEEL DRIVE CARS. PLEASE INVESTIGATE THIS MATTER FOR ME. THANK YOU! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860160April 12, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY
VEHICLE WAS INVOLVED IN FRONTAL CRASH. UPON IMPACT, DRIVER'S SEATBELT DID NOT LOCK UP, CAUSING DRIVER TO HIT WINDSHIELD. ALSO, DRIVER'S AIRBAG DEPLOYED AFTER DRIVER HIT WINDSHIELD AND WAS THROWN BACK INTO SEAT, CAUSING A MAJOR CONCUSSION. VEHICLE WAS A TOTAL LOSS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#860191April 12, 2000
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:IGNITION:SWITCH, AIR BAGS
AT 2600 MILES ENGINE CHECK LIGHT AND AIRBAG LIGHT CAME ON, AND KEY IN IGNITION SWITCH WASN'T WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721311April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
THIE 3.8 ENG IS THE SAME AS THE RECALLS ON OTHER FORD VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721321April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
ADMITTED DESIGN DEFICIENCY ON ALL 88-95 FORD, LINCOLN, MERCURY 3.8L ENGINES. FORD HAS RECENTLY EXTENDED WARRANTY TO 7 YEARS/100,000 MILES ONLY ON 94 CONTINENTAL, 94 & 95 TAURUS AND SABLE, AND 95 WINDSTAR. THIS VEHICLE AND MANY OTHERS WERE NOT INCLUDED IN THE WARRANTY EXTENSION EVEN THOUGH THE DEFECT CLEARLY EXISTS IN ALL 88-95 MODELS WITH THE 3.8L ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860116April 11, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET BLEW OUT WHICH CAUSED DAMAGE TO THE ENGINE. VEHICLE WAS TOWED TO REPAIR SHOP. CONSUMER FOUND OUT THERE WAS A RECALL. BUT DEALER INFORMED CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721242April 10, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVEVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721108April 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL, SUSPENSION:FRONT
THE CARS ENGINE HAS BEEN REPLACED(SO THEY SAID) ON JULY 1997 AND NOW THE ENGINE IS GONE AGAIN. THE SPEED CONTROL DOES NOT WORK. WE HAVE HAD TO REPLACE THE BRAKES 4 TIMES ALREADY. THE DOOR ON THE DRIVERS SIDE THE WINDOW SOMETIMES DOES NOT WORK THE WINDOWS ARE POWER AND WILL NOT GO UP OR DOWN.ALSO THE TRANSMISSION HAS BEEN REPLACED ALSO THE CAR HAS TIRE VIBRATION THANK YOU THIS CAR IS NOW BROKE DOWN AGAIN AND WE STILL ARE MAKING PAYMENTS I CALLED THE DEALER ON 4-5-2000 AND THEY SAID THERE WAS NOTHING THEY COULD DO THANK YOU AGAIN FOR LOOKING AT OUR CAR PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859669April 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKETS ARE LEAKING, AND VEHICLE LOSES POWER. LEAKS ANTI-FREEZE INTO OIL. CAR COULD SHUT OFF WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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