Mercedes-Benz Sprinter Service Bulletins
532 manufacturer communications on file.
- July 5, 2023•Document ID: 10241385Service Bulletin/Repair InstructionsFUEL SYSTEM, OTHER:DELIVERY
- Mfr Comm. #:
- MB Initial NCU
- Date Added:
- August 28, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryReplace Fuel Delivery Module.
Associated Products (4)Associated Documents - June 6, 2023•Document ID: 10240045Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- July 31, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryModify Interior Blower Motor Fuse Layout
Associated Products (2)Associated Documents - May 8, 2023•Document ID: 10237246Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI54.21-N-076195
- Date Added:
- June 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Some MY2019 Amazon Sprinters have a customer-specific 'Driver Alert' Parameterizable Special Module (PSM) software that monitors signals from multiple sensors and outputs audible and visual feedback if the proper parking procedure has not been performed by the driver. This customer-specific software was developed and approved by Mercedes-Benz and Amazon to enhance driver and pedestrian safety based on Amazon's specific customer use case. Amazon Driver Alert PSM software works in parallel with, and does NOT supersede or interfere with any Mercedes- Benz Recalls or Service Campaigns. Amazon Driver Alert PSM software is ONLY available for Model Year 2019 Amazon Sprinters that are currently operated by an official representative of Amazon or Amazon DSP, it is NOT available for ANY other model year or customer (NOT available for ex-Amazon vans that have been sold at auction). The information within this LI is provided so you are able to: ⢠Install Amazon Driver Alert PSM software on a MY2019 Amazon Sprinter (ONLY when requested by an official representative of Amazon or Amazon DSP). ⢠Perform the necessary vehicle function checks that are required for Amazon Driver Alert PSM software to function properly. ⢠Re-install Amazon Driver-Alert PSM software when software was inadvertently over-written and lost, or when PSM hardware replacement is necessary. ⢠Utilize the PSM function descriptions to assist with your diagnosis of vehicle malfunctions that may create unique customer concerns.
Associated Products (1)Associated Documents - April 13, 2023•Document ID: 10236406Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- News Channel Upd
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Instrument Cluster Software
Associated Products (4)Associated Documents - April 11, 2023•Document ID: 10236404Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- NCU-23V2790616
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software-Driver Alert
Associated Products (4)Associated Documents - April 11, 2023•Document ID: 10236403Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- NCU-23V2790615
- Date Added:
- May 22, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software-Driver Alert
Associated Products (4)Associated Documents - March 8, 2023•Document ID: 10233787Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI49.20-N-075995
- Date Added:
- April 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in AdBlue® (SCR) control unit have been processed and rectified; however fault code P13DF00 remains active and stored in the AdBlue® (SCR) control unit. Cause The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: In order to reset the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system needs to be checked. Remedy Follow Diagnostic Instructions
Associated Products (6)Associated Documents - March 7, 2023•Document ID: 10234058Service Bulletin/Repair InstructionsSEATS; ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS
- Mfr Comm. #:
- Swivel Seat Wire
- Date Added:
- April 10, 2023
- Manufacturer:
- MERCEDES-BENZ
SummarySwivel Seat Wire Harness Routing
Associated Products (1)Associated Documents - March 1, 2023•Document ID: 10233790Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- LI72.10-N-075789
- Date Added:
- April 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Noise in front door from window regulator when driving. Cause Loosened nut of window lifter leads to screw connection at bottom of door breaking the mounting point in the door (see attached picture). Remedy Glue in repair panel A 910 722 33 00 and screw in again with collar nut A 005 990 64 50. When using the adhesive, observe the following: Roughen the bonding surfaces slightly and clean them so that they are free of grease in order to guarantee secure bonding.
Associated Products (6)Associated Documents - February 28, 2023•Document ID: 10233256Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- MB Initial NCU
- Date Added:
- March 27, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryModify Interior Blower Motor Fuse Layout
Associated Products (2)Associated Documents - February 23, 2023•Document ID: 10232323Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- LI07.10-N-075862
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint MIL illuminated. Fault codes for 'position sensor of crankshaft' in combination with fault codes for 'Output stage fuel injectors' are set in the CDI control unit.
Associated Products (4)Associated Documents - February 13, 2023•Document ID: 10232322Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI03.10-N-075843
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Engine runs irregularly and it shakes. Indicator lamp lights up. Information: Fault codes for injectors and/or combustion misfires may be stored in the CDI control unit: ⢠On engine 642 cylinder 6 is affected. ⢠On engine 651 cylinder 2 is affected. Cause Charge air from the exhaust gas recirculation is condensed after being introduced into the charge air section. Information: Under certain operating conditions, condensation that has collected in the charge air cooler can enter the combustion chamber to a damaging degree and a damage profile is then generated (connecting rod bent). Remedy Perform following testing and diagnosis operations
Associated Products (18)2024 Mercedes-Benz Sprinter2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter2009 Mercedes-Benz Sprinter2008 Mercedes-Benz Sprinter2007 Mercedes-Benz SprinterAssociated Documents - February 3, 2023•Document ID: 10232325Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- LI14.30-N-075882
- Date Added:
- March 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" is present in engine control unit. Cause a) In the case of fault P300CA8: ⢠Due to incorrectly installed component parts of the clean air line between the air filter box and the exhaust gas turbocharger, it is possible that leaks may occur in the system which subsequently result in air mass faults ⢠A fouled air filter or leaks in the intake or charge air system downstream of the exhaust gas turbocharger may also cause these faults. b) In the case of fault P300CA9: ⢠Computational model for programmed values of air intake, in particular, for the high load mode, calculates this high load correction programmed value incorrectly. This leads to the programmed value drifting too quickly towards the limit. Remedy Install the following add-ons: 18937 for XENTRY 12/2020 18938 for XENTRY 03/2021
Associated Products (6)Associated Documents - January 18, 2023•Document ID: 10232555Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2022120009
- Date Added:
- March 6, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software - Comfort Function
Associated Products (4)Associated Documents - January 18, 2023•Document ID: 10232554Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 22V2790614-1
- Date Added:
- March 6, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryUpdate Software - Comfort Function
Associated Products (3)Associated Documents - January 13, 2023•Document ID: 10231020Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- LI00.19-N-075749
- Date Added:
- February 3, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into the vehicle's CAN network. Such devices can be but are not limited to, remote start modules, CAN blockers, or high idle modules. Remedy A successful control unit programming session cannot be ensured while aftermarket devices are connected to the vehicle's CAN network. Some of the device companies supply a bypass to allow control unit programming.
Associated Products (23)2023 Mercedes-Benz Sprinter2022 Mercedes-Benz Sprinter2021 Mercedes-Benz Sprinter2020 Mercedes-Benz Metris2020 Mercedes-Benz Sprinter2019 Mercedes-Benz Metris2019 Mercedes-Benz Sprinter2018 Mercedes-Benz Metris2018 Mercedes-Benz Sprinter2017 Mercedes-Benz Metris2017 Mercedes-Benz Sprinter2016 Mercedes-Benz Metris2016 Mercedes-Benz Sprinter2015 Mercedes-Benz Metris2015 Mercedes-Benz Sprinter2014 Mercedes-Benz Sprinter2013 Mercedes-Benz Sprinter2012 Mercedes-Benz Sprinter2011 Mercedes-Benz Sprinter2010 Mercedes-Benz Sprinter+ 3 moreAssociated Documents - January 3, 2023•Document ID: 10232551Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
- Mfr Comm. #:
- 22V2790611
- Date Added:
- March 6, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Update Park Lock Function
Associated Products (4)Associated Documents - January 1, 2023•Document ID: 10235073Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
- Mfr Comm. #:
- 2022120013-1
- Date Added:
- April 24, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryEmissions.
Associated Products (7)Associated Documents - December 19, 2022•Document ID: 10230520Service Bulletin/Repair InstructionsSTRUCTURE; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- MB Launch NCU-VS
- Date Added:
- January 23, 2023
- Manufacturer:
- MERCEDES-BENZ
Summary(RC)Remove Power Sliding Door Function
Associated Products (2)Associated Documents - December 11, 2022•Document ID: 10228818Service Bulletin/Repair InstructionsVISIBILITY; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- LI83.10-N-071291
- Date Added:
- January 5, 2023
- Manufacturer:
- MERCEDES-BENZ
SummaryComplaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the normalization process. May include fault code: B1A9C07 the output for control valve "Left water valve" has a malfunction. There is a mechanical fault. The component is called N29/12 (rear additional heat exchanger ) . Remedy: See instructions
Associated Products (6)Associated Documents