Mercedes-Benz S-Class Complaints
351 consumer complaints on file.
- #10819210January 10, 2016VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
IN 2015 MERCEDES BOUGHT BACK MY 2014 S550 DUE TO THE REASONS STATED HERE.THEY ALSO HELPED ME BUY A 2016 S,WHICH CAME IN AROUND 12/18/2015 FIGURED THE PROBLEMS WOULD HAVE BEEN FIXED BY THEN.MERCEDES HAD ENOUGH TIME TO FIX THEM IF THEY WANTED TO SINCE I HAVE BEEN COMPLAINING SINCE I FIRST GOT MY 2014.I IMMEDIATELY COMPLAINED, WHEN MY 2016 CAME IN ABOUT THE SAME ISSUES AS MY 2014 HEAD.THE DISTRONIC PLUS.YOU CHOOSE THE DISTANCE YOU WANT TO KEEP FROM THE CAR IN FRONT. ONCE THAT DISTANCE IS SET, IT DOES NOT KEEP THAT DISTANCE.THE CAR THINKS 200 FEET IS 90 FEET &100 FEET IS 40.IT DOES NOT RECOGNIZE A CAR THAT PULLS IN FRONT OF YOU THAT IS A CAR LENGTH AWAY & DOES NOT SLOW DOWN.IF A CAR MOVES OUT FROM IN FRONT OF YOU,THE CAR DOES NOT RECOGNIZE THE CAR THAT WAS IN FRONT OF THE OTHER CAR THAT LEFT YOUR LANE, YOUR CAR SPEEDS UP AND DOES NOT SLOW DOWN FOR THAT CAR IN FRONT AND YOU HAVE TO SHARPLY BRAKE.MY CAR SLOWS DOWN TOO LATE ALL THE TIME AND I HAVE TO APPLY THE BRAKES WHEN THEY SHOULD HAVE BEEN APPLIED AUTONOMOUSLY & BRING THE CAR TO A FULL STOP FROM THE CAR IN FRONT MAINTAINING THE PRE SET DISTANCE.THIS HAPPENS USING IT ON SIDE ROADS AND ON THE HIGHWAY. THE AUTONOMOUS BRAKING SUPPOSE TO HAPPEN AT ALL SPEEDS.MY CAR HAS THE DRIVER ASSISTANCE PKG.NONE IN THAT PKG WORK WELL, IF AT ALL. I HAD AN AUDI Q7 WITH THE SAME TYPE OF CRUISE CONTROL,I NOW HAVE A 2015 AUDI Q7 WITH IT.I HAVE HAD 2 FORD EDGE'S , 2 LEXUS LS450'S AFTER THE LEXUS I PURCHASED A 2007 MERCEDES S-550 WITH IT .IN ALL THOSE CARS IT WORKED EXCEPTIONALLY WELL. AUTONOMOUS BRAKING AND PRE SAFE AND DISTRONIC CRUISE AND ALL OF THE DRIVER ASSISTANCE PACKAGES AVAILABLE THEN WERE AMAZING IN THE 2007 AND I FELT SAFE IN THAT CAR. I DO NOT FEEL SAFE AT ALL NOW. IF YOU HAVE NOT GOTTEN ANY OTHER COMPLAINTS IT IS BECAUSE THEY DO NOT UNDERSTAND THE SYSTEMS OR HAVE THE SAME EXPERIENCE AS I DO WITH THE SAFETY SYSTEMS. OR MERCEDES LIED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10819146January 9, 2016ENGINE, UNKNOWN OR OTHER
ISSUE 1. DURING UPSHIFT OR DOWNSHIFT GEARS 3 & 4, THERE IS A JERKING MOVEMENT.NOT A SMOOTH SHIFT LIKE THE OTHER GEARS. I HAVE RESEARCHED VARIOUS BENZ OWNERS BLOGS, I SEE MULTIPLE REPORTS OF PEOPLE COMPLAINING OF SIMILAR ISSUE GOING BACK TO 2008. LETTER TO MBUSA, THEY TELL ME THEY HAVE NOT HEARD OF SUCH A PROBLEM. ISSUE 2. WHEN GOING UP OR DOWN A SHALL INCLINE WITH CLEAR LANE MARKINGS, THE CAR TENDS TO APPLY THE BREAKS, WITH A WARNING SIGN APPEARING ON THE SCREEN INSIDE. COULD THIS BE A POTENTIAL SAFETY ISSUE, SINCE IT BREAKS WITHOUT ANY WARNING HAVE WRITTEN TO MBUSA ABOUT THIS ISSUE AS WELL
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10817721January 4, 2016ELECTRICAL SYSTEM, POWER TRAIN
AFTER WATCHING THE KOREAN OWNER'S PROTEST ON THE SAFETY CONCERN ON THE NEW S63, I FELT THE NEED TO RECALL MY VEHICLE ON THE ECU FILED BY NHTSA ON DECEMBER 6TH. AFTER THE RECALL ON DECEMBER 22ND. I DROVE MY CAR FOR 80MILES. WHENEVER I SLOW THE CAR DOWN FROM TRAFFIC, THE CAR JERKS FOWARD WHEN IT IS DOWNSHIFTING (AUTOMATIC) FROM 4TH GEAR TO 3RD GEAR AND 3RD TO 2ND GEAR. I WENT BACK TO THE DEALER, THEY ASK MY PERMISSION FOR EXTRA 60 MILES OF DIAGNOSTICS BECAUSE THEY THINK THERE IS AN "ADAPTATION" PERIOD FOR THE "MECHANICAL" TO ADAPT TO THE "NEW ECU SOFTWARE RECALL", AND I AGREED AS LONG AS THE CAR CAN BE FIXED. TWO DAYS LATER, DEALER CALLED ME THAT THE TRANSMISSION BROKE (CAN NO LONGER SHIFT AND NOT DRIVABLE WITH ENGINE LIGHTS ON). I REQUEST A REPLACEMENT OF TRANSMISSION SINCE THE CAR IS NEW (LESS THAN 2000 MILES DRIVEN); THEY TOLD ME IT IS NOT POSSIBLE TO REPLACE BUT TO FIX THE TRANSMISSION (CRAKE OPEN MY TRANSMISSION). I CANNOT ACCEPT THE FACT THAT THE NEW ECU UPDATE FILED ON DEC 6TH BROKE MY TRANSMISSION. I CAN NO LONGER TRUST THE MANUFACTURE RECALL BECAUSE IT BREAKS MY NEW VEHICLE. I CAN'T UPLOAD ANY PROVES RIGHT NOW BECAUSE THE DEALER HAS THE HOLD OF MY VEHICLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10811566December 21, 2015UNKNOWN OR OTHER
BACKUP LIGHTS ON THIS CAR ARE TOTALLY USELESS. DEALER SAYS NO BRIGHTER BULBS ARE AVAILABLE. DANGEROUS SITUATION. BACKED INTO A MAILBOX AND DID $700.00 IN DAMAGE. PLEASE ADVISE WHAT I SHOULD DO.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10785492October 23, 2015ELECTRICAL SYSTEM
VEHICLE BEGAN TO CUT COMPLETELY OFF WHEN STOPPED AT A RED LIGHT OR STOP SIGN. IT BEGAN TO TAKE LONGER AND LONGER TO RESTART WHEN TURNED OFF AND ON. EVENTUALLY THE VEHICLE WOULD NOT START AT ALL. WHEN TAKEN TO THE DEALER, I WAS INFORMED THAT THE POWER CONTROL MODULE WAS BAD AND THE COST TO REPLACE WAS UPWARD OF $11,000. AFTER SPEAKING TO MANY MANAGERS AND MY CAR SITTING AT THE DEALERSHIP FOR NEARLY 30 DAYS, I WAS CALLED AND INFORMED THAT THERE WAS A MANUFACTURER'S DEFECT FOUND IN THE POWER CONTROL MODULES WHICH WAS JUST EXTENDED TO COVER THE 2010 MODEL AND THAT THE MANUFACTURER WAS COVERING THE REPLACEMENT COSTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10781043October 9, 2015STEERING
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ S550. THE CONTACT STATED THAT THE GEAR SHIFT ON THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS AWAITING A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,599. UPDATED 01/12/16*LJ UPDATED 04/18/18*JB *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10749166August 17, 2015UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING, TRYING TO GET OFF THE HIGHWAY, I TOOK EXIT WHICH IS A 270 DEGREE CIRCLE WITH SHARP TURNS, I AM NOT DRIVING FAST AT ALL BUT THE CAR JUST STALLED WHILE DRIVING, STEERING WHEEL LOCKED AND I ALMOST FALL DOWN THE HILL, I ALMOST DIED, THIS PRODUCT HAS SERIOUS QUALITY ISSUES. I WAS DRIVING IN DOWN TOWN MANHATTAN WITH TWO OF MY MOST IMPORTANT CLIENTS, WE WERE GOING TO AN ART AUCTION, THE CAR JUST STALLED WHEN I STOPPED AT RED LIGHT AND WILL NOT RESTART, ME AND MY CLIENTS WERE WEARING 3 PIECE SUITS AND ITS MORE THAN 90 DEGREES OUT, WE WERE SWEATING LIKE CRAZY, I BELIEVE THE CAR'S POOR QUALITY MADE IT TO FAIL WITHOUT ANY SIGNS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10748674August 14, 2015TIRES, TIRES:SIDEWALL
I HAVE HAD THREE RUN FLAT GOODYEAR TIRES BLOW OUTWARD SIDE WALLS RENDERING THE VEHICLE IN OPERABLE. ALL THREE OCCURRED WHILE DRIVING ON INTERSTATE HIGHWAYS WITHIN NORMAL SPEEDS OF 70 TO 75 MPH. THE FIRST TIRE WAS REPLACED IN FL IN MAY - LEFT FRONT, THE SECOND ON AUGUST 9TH IN NJ SAME LEFT FRONT, AND THE THIRD ON AUGUST 12TH IN WATERBURY CT RIGHT FRONT. ALL THREE TIRES HAD OUTWARD SIDEWALL LATERAL DESTRUCTION OF 4 TO 6 INCHES. THE DECOMPRESSION WAS INSTANTANEOUS THE TIRES WERE 1, OEM, AND 2 AND 3 REPLACEMENT FOR OEM ALL SAME MAKE AND MODEL GOODYEAR. THE VEHICLE IS A MB 2014 S550 SEDAN WITH 20 INCH RIMS. THERE IS NOI DEFECT ON ANY OF THE RIMS. THE SERIAL OR VIN IS [XXX] NET WGT 4,773 LBS.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10734524July 16, 2015ENGINE
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ S350. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE ENGINE CAUGHT ON FIRE WHILE THE VEHICLE WAS UNOCCUPIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10732993July 9, 2015SERVICE BRAKES, POWER TRAIN, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE DOWNSHIFTED AND SUDDENLY THERE WAS A HARD SHIFT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED OR WHEN STOPPED AT A TRAFFIC LIGHT. THE CONTACT ALSO NOTICED THAT THERE WAS A LOUD NOISE NEAR THE REAR OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR FAILED. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTED DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE WAS PLACED IN REVERSE; THEREFORE, THE DRIVER COULD SEE ALL OBJECTS TO THE REAR PASSENGER SIDE OF THE VEHICLE AND IN THE VEHICLE'S BLIND SPOT. THE MIRROR FAILED TO RETURN TO THE DRIVER'S SETTING AFTER SHIFTING THE VEHICLE INTO DRIVE AFTER BEING IN REVERSE. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE REAR SUSPENSION SYSTEM AND THE REAR BRAKES NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THEY WERE UNABLE TO LOCATE A FAILURE WITH THE MIRROR. THE REAR SUSPENSION SYSTEM AND THE REAR BRAKES WERE REPLACED; HOWEVER, THE FAILURE WITH THE MIRROR PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10726601June 22, 2015VISIBILITY/WIPER, UNKNOWN OR OTHER
THIS VEHICLE WAS PURCHASED NEW IN 2014. THE VEHICLE HAS A REVERSE TILT FUNCTION FEATURE ON THE RIGHT PASSENGER MIRROR. WHEN FUNCTIONING PROPERLY, THE RIGHT PASSENGER MIRROR TILTS DOWNWARD AND TO THE RIGHT WHEN THE VEHICLE IS PLACED IN REVERSE SO THAT THE DRIVER CAN SEE ALL OBJECTS TO THE RIGHT REAR OF THE VEHICLE (IN THE VEHICLE'S BLIND SPOT). ONCE THE VEHICLE IS SHIFTED INTO DRIVE, THE RIGHT MIRROR IS SUPPOSED TO RETURN TO THE DRIVER'S (MEMORY) SETTING POSITION FOR THE MIRROR SO THAT THE DRIVER IS ABLE TO SEE OUT OF THE RIGHT MIRROR WHEN DRIVING ON THE HIGHWAY. THE MIRROR ON THIS VEHICLE FAILS TO RETURN TO THE DRIVER'S (MEMORY) SETTING AFTER SHIFTING THE VEHICLE INTO DRIVE AFTER BEING IN REVERSE. THE MIRROR REMAINS IN THE DOWNWARD AND TO THE RIGHT POSITION THUS LEAVING THE DRIVER COMPLETELY UNABLE TO SEE OUT OF THE MIRROR WHEN DRIVING ON THE HIGHWAY. THE DRIVER IS FORCED TO TAKE HIS/HER EYES OFF OF THE ROAD, AND THE SURROUNDING VEHICLES, TO MANUALLY ADJUST THE MIRROR THUS PLACING THE DRIVER AND ALL PASSENGERS AT A SIGNIFICANT RISK OF INJURY. WHILE IT IS UNCONFIRMED, THIS VEHICLE WAS INVOLVED IN A SIDE-SWIPE TYPE MOTOR VEHICLE ACCIDENT, AND IT IS SUSPECTED THAT THIS MIRROR DEFECT WAS A CONTRIBUTING CAUSE TO THE ACCIDENT. MERCEDES-BENZ USA IS AWARE OF THIS DEFECT AND IS AWARE THAT AT LEAST TWO CASES HAVE BEEN REPORTED IN THE UNITED STATES IN THE 2014 S550 MODEL. MERCEDES-BENZ USA IS ALSO AWARE THAT THIS DEFECT EXISTS IN THE 2015 S550 MODEL. MERCEDES-BENZ USA HAS BEEN GIVEN NUMEROUS OPPORTUNITIES TO CURE THIS DEFECT AND IT HAS FAILED/REFUSED TO MAKE THE REPAIR, THUS EXPOSING ALL 2014 AND 2015 S550 DRIVERS, AND THEIR PASSENGERS, TO A SIGNIFICANT RISK OF INJURY.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715467May 9, 2015UNKNOWN OR OTHER
I HAVE 20 INCH WHEELS ON THE CAR AND IN THREE YEARS I HAVE HAD THREE WHEELS CRACK. TO DATE NO ACCIDENTS HAVE OCCURRED BUT I AM AFRAID OF A CATASTROPHIC WHEEL FAILURE AT 75 MILES PER HOUR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10715024May 6, 2015VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING ON THE FREEWAY AND HEARD A LOUD SOUND. THE GLASS ON THE SUNROOF EXPLODED AND BROKE OFF IN CHUNKS HITTING DRIVER REPEATEDLY UNTIL APPROXIMATELY 80% OF THE GLASS COLLAPSED. GLASS SHARDS CUT DRIVER. MBWORLD SHOWS SIMILAR INCIDENTS TO OTHER MERCEDES-BENZ VEHICLES. MERCEDES-BENZ AUTOBAHN BELMONT, CA AND MERCEDES BENZ (CORPORATE NJ) WOULD NOT COVER UNDER WARRANTY OR ADMIT DEFECT. SEE SAMPLE OF POSTINGS: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W212/405329-2011-E350-EXPLODING-SUNROOF.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/544374-EXPLODING-SHATTERED-SUNROOF-TRISTAR-MERCEDES-ST-LOUIS-MO.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/346317-C230-SUNROOF-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/525268-SUNROOF-BLEW-OUT-EXPLODED.HTML HTTP://MBWORLD.ORG/FORUMS/GL-CLASS-X166/550965-PANORAMIC-ROOF-BLEW-UP.HTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10712016April 21, 2015VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ S350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT THEN COASTED OVER TO THE EMERGENCY LANE AND THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE SIDE CHARGE AIR HOSE INTO THE THROTTLE ACTUATOR WAS TORN AND CAUSED THE LOSS OF HOSE PRESSURE. BOTH THE LEFT AND RIGHT HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703516April 3, 2015UNKNOWN OR OTHER
WHEN I CLOSED THE HOOD, A SECTION OF THE RADIATOR GRILL BROKE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10693683March 11, 2015AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
NEW VEHICLE (FROM MERCEDES OF ENCINO) WAS BEING DRIVEN IN A TEST DRIVE. EB ON BURBANK BL-SPEED LIMIT 50MPH--IN CENTER LANE OF 3 EB- MBZ SALESMAN REACHED ACROSS DRIVER AND SET CRUISE AT 40MPH AND ENCOURAGED DRIVER TO TEST THE COLLISION PREVENTION SYSTEM---TRAFFIC AHEAD WAS STOPPED AT LIGHT---SALESMAN CONTINUED TO TELL DRIVER TO NOT APPLY BRAKES--DRIVER DID NOT APPLY BRAKES---COLLISION AVOIDANCE SYSTEM FAILED--SEAT BELT TENSIONERS FAILED---AIR BAGS DID NOT DEPLOY WHEN S550 COLLIDED WITH REAR OF STOPPED VEHICLE (ECLASS MBZ) AT APPROX 40MPH. BACK SEAT PASSENGER (DRIVER'S WIFE) WAS HOSPITALIZED FOR CRACKED STERNUM---DRIVER WAS SEEN BY CHIROPRACTOR FOR AGGRAVATION OF LOWER BACK MUSCLES--------MBZ ENCINO STILL HAS THE VEHICLE, PRESUMABLY IN POST CRASH CONDITION. MEETING IS SET AT MBZ ENCINO FOR MARCH 20, 2015 TO INSPECT VEHICLE. MY ATTORNEY WILL BE IN ATTENDANCE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683618February 16, 2015STEERING
WHILE MAKING RIGHT-HAND TURN THE STEERING WHEEL LOCKED IN A TURNED POSITION AND WOULD NOT RETURN TO STRAIGHT - LOCKED EPISODE LASTED FOR 2-4 SECONDS. THIS HAPPENED 2X AND I HAVE LEFT THE CAR WITH A DEALER AND WILL NOT DRIVE IT AGAIN UNTIL ALL COMPONENTS IN THE STEERING ARE REPLACED. THE DEALER HAS BEEN UNABLE TO REPRODUCE THE PROBLEM AND HAS NOT MADE ALL NECESSARY REPAIRS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10663238December 9, 2014VISIBILITY/WIPER, ELECTRICAL SYSTEM
AT NIGHT THERE IS A DANGEROUS,VERY DISTRACTING REFLECTION IN THE WINDSHIELD. WHAT IS BEING REFLECTED UPWARD ARE THE LIGHTED DIGITAL TACHOMETER AND SPEEDOMETER. WHEN THE DRIVER IS DRIVING AT NIGHT IN HIS OR HERS FIELD OF VIEW ARE THE DASH GAUGES REFLECTED VIVIDLY IN THE WINDSHIELD GLASS. THIS CONDITION EXISTS IN ALL 2015 S550'S. AND I BELIEVE THAT IT EXISTS ON ALL 2014 S550 PLEASE ADDRESS AS I ALMOST HAVE HAD 3 ACCIDENTS BEING DISTRACTED BY THIS AT NIGHT DRIVING. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653968November 10, 2014FUEL/PROPULSION SYSTEM
AGGRAVATING NOISE ASSOCIATED WITH HIGH PRESSURE FUEL PUMPS, TICK, TICK, TICKING NOISE AT ANY SPEED. COMPLAINED TO DEALER, BUT DESPITE EXCHANGING PUMPS, NOISE PERSISTS. COMPLAINED TO MBUSA, WAS TOLD THIS WAS A 'NORMAL NOISE'. SOUNDS LIKE AN OXYMORON TO ME. VERY DISAPPOINTED WITH CAR NOISE AND RESPONSE TO MY PLEA FOR HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653234November 7, 2014EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL
I WAS ON A TEST DRIVE. CRUISE CONTROL WAS ON. SPEED WAS 55MPH. VAN PULLED IN FRONT OF ME AND DECELERATED. MERCEDES MAINTAINED SPEED AND WAS CLOSING RAPIDLY. APPLIED BRAKES HARD TO AVOID REAR ENDING VAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0