Mercedes-Benz Metris Complaints

213 consumer complaints on file.

#10936184December 19, 2016
FUEL/PROPULSION SYSTEM
MERCEDES METRIS VAN FUEL SMELL WHILE VEHICLE WAS AT IDLE WARMING UP FOR WINTER DRIVING. GAS WAS SEEPING FROM "POROUS GAS LINE" WAS WHAT I WAS TOLD FROM DEALERSHIP AND THAT THIS ONLY HAPPENED TO TWO OTHER VEHICLES IN AMERICA. UNFORTUNATELY, OUR COMPANY BOUGHT MULTIPLE VEHICLES AND WE HAVE THREE WITH THE EXACT SAME PROBLEM. MERCEDES DOES NOT HAVE PARTS READILY AVAILABLE IN THE STATES AND THE FUEL LINE HAS TO BE MANUFACTURED IN GERMANY. PLAN ON BEING WITHOUT YOUR VEHICLE FOR AN EXTENDED PERIOD OF TIME. THERE ARE MULTIPLE FORUMS ON THE WEB ILLUSTRATING THIS PROBLEM. IF YOU SMELL GAS OUTSIDE YOUR METRIS I SUGGEST TAKING IT IN RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936026December 18, 2016
FUEL SYSTEM, GASOLINE
GASOLINE SMELL NOTICED IN AND AROUND VEHICLE AFTER 5 MINUTES WHILE IDLING COLD. AFTER DRIVING APPROXIMATELY 10 MINUTES GASOLINE SMELL INCREASED INSIDE VEHICLE TO THE EXTENT THAT VEHICLE HAD TO BE STOPPED, WINDOWS ROLLED DOWN AND FUMES DISSIPATED. REPEATED TWICE WHILE RETURNING TO ORIGINAL START POINT. NOTICED GASOLINE SMELL ON SEVERAL OCCASIONS PRIOR BUT VERY FAINT. SEEMS TO BE COLD TEMPERATURE RELATED. DAY OF SEVERE INCIDENT WAS EXTREME COLD. ISSUE IS SEVERE ENOUGH I'M APPREHENSIVE TO DRIVE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927173November 21, 2016
VISIBILITY/WIPER
THE SIDE MIRRORS ARE NOT ONLY VERY LOW AND SMALL BUT THEY ARE FLAT. THIS CREATES A HUGE BLIND SPOT PARTICULARLY ON THE PASSENGER SIDE EVEN WITH LANE ASSIST TECHNOLOGY. I DO NOT WANT TO ALMOST HIT A CAR BEFORE BEING NOTIFIED. I ALMOST GOT INTO AN ACCIDENT ON A HIGHWAY WITH 4 KIDS IN MY CARE. THIS EXACT SAME VAN HAS BEEN PRODUCED IN EUROPE WITH CONVEX MIRRORS. IN FACT, MB IS MAKING THESE CONVEX MIRRORS STANDARD IN THE 2017 VERSION, BUT SEEMS TO WAITING UNTIL HUMAN CASUALTY BEFORE RECALLING THE 2016 MIRRORS FOR SAFE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915173October 11, 2016
STRUCTURE:BODY, VISIBILITY/WIPER, UNKNOWN OR OTHER
MIRRORS ARE VERY NARROW/POOR, CANT SEE IN A CARGO VAN, I ALMOST KILLED SOMEONE OR KILL MYSELF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910677September 29, 2016
VISIBILITY/WIPER
BOTH SIDE VIEW MIRRORS ARE FLAT, NOT CURVED OR CONVEX. ITS A HUGE SAFETY ISSUE. BECAUSE OF THAT, THIS CAR HAS HUGE DEAD ZONE NEXT TO THE CAR. AS I HAVE A CARGO VAN WITH NO REAR WINDOWS, NO WINDOWS ON THE SIDES EITHER ITS REALLY SUPER UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904739September 8, 2016
VISIBILITY/WIPER
THE PASSENGER SIDE MIRROR IS FLAT ONLY GIVING A 5.6DEG VIEWING ANGLE. IT IS IMPOSABLE TO SEE. ONLY HAD THE VEHICLE FOR THREE WEEK, HAVE ALMOST CAUSED SERVAL ISUESS MB NOT WILLING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903192September 2, 2016
VISIBILITY/WIPER
THE SIDE MIRRORS ARE FLAT INSTEAD OF CONVEX AND THIS, COMBINED WITH VERY HIGH HEADRESTS, GIVES ONE EXTREMELY POOR REAR VISION. I CAN NOT RECALL DRIVING ANY VEHICLE MADE AFTER THE 1970'S THAT HAS FLAT MIRRORS LIKE THIS. CHANGING LANES, EVEN WITH BLIND SPOT WARNING, IS JUST GUESSWORK AND VERY DANGEROUS. I HAVE NOT FELT SO UNCOMFORTABLE AND UNSURE OF WHAT IS NEXT TO ME SINCE I DROVE CARS WITHOUT ANY RIGHT SIDE MIRRORS YEARS AND YEARS AGO. THE SAME VAN IN EUROPE DOES HAVE CONVEX MIRRORS THAT ARE SO MUCH BETTER THAN THOSE USED IN US. CONTACTING MANUFACTURER REGARDING THIS HAS PROVEN USELESS. THIS IS AN ISSUE IN ALL SITUATIONS BUT WORSE IN URBAN DRIVING OR HEAVY TRAFFIC WHERE KNOWING WHAT IS AROUND ONE'S VEHICLE IS CRITICALLY IMPORTANT. THIS IS A TERRIBLE AND DANGEROUS OVERSIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903209September 2, 2016
VISIBILITY/WIPER
SIDE VIEW MIRROR VISIBILITY IS EXTREMELY POOR CREATING ENORMOUS BLIND SPOTS IN A VEHICLE OF THIS SIZE AND INHERENT LIMITED VISIBILITY. HAVE HAD SEVERAL CLOSE CALLS CHANGING LANES DUE TO INABILITY TO ADEQUATELY SEE PERIPHERAL AREAS. ONLY A MATTER OF TIME BEFORE THESE ISSUES PILE UP, THE VEHICLE SHOULD NEVER HAVE BEEN DELIVERED AS IS. THE EXACT EUROPEAN COUNTERPART IS SUPPLIED WITH WIDE VIEW MIRRORS BUT TO SAVE A FEW BUCKS THE US VERSION GETS CRIPPLED VISIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899034August 26, 2016
UNKNOWN OR OTHER
PASSENGER MIRROR CAUSES SIGNIFICANT BLIND SPOT AS IT IS NOT A CONVEX MIRROR. THIS CAN LEAD TO AN ACCIDENT DUE TO NOT SEEING A VEHICLE LOCATED ON RIGHT SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899037August 26, 2016
VISIBILITY/WIPER
THE SIDE VIEW MIRRORS ARE EXTREMELY SMALL. THEY CREATE A TERRIBLE BLIND SPOT WHICH INHIBITS YOUR ABILITY TO CHANGE LANES. IN ADDITION THE MIRRORS APPEAR TO MAGNIFY OBJECTS WHICH DISTORTS YOUR JUDGEMENT OF VEHICLE PROXIMITY. BOTH OF THESE FACTORS HAVE CAUSED NEAR COLLISIONS MULTIPLE TIMES! THE MIRRORS ONLY ALLOW YOU TO SEE A PORTION OF THE LANE NEXT TO YOU. THIS IS MUCH WORSE WHEN LOOKING AT THE PASSENGER SIDE MIRROR COMPARED TO THE DRIVERS SIDE. THE WEBSITE: METRISFORUM.COM HAS ADEQUATE COMMENTARY FROM OTHER DRIVERS EXPERIENCING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897956August 23, 2016
VISIBILITY/WIPER
THE SIDE MIRRORS ON THIS VEHICLE ARE DANGEROUS AND TWO SMALL, THEY ALMOST GOT ME INTO AN ACCIDENT WHILE IN MOTION ON A CITY STREET WITH MY WIFE AND FIVE (5) CHILDREN. THESE SIDE MIRRORS ARE NON-CONVEXED AND OFFER LITTLE VIEW OF WHAT'S GOING ON AROUND THE VEHICLE, LEAVING THE DRIVER TO DEPEND ON THE BLIND SPOT ASSIST FEATURE TO CHANGE LANES OR REVERSE FOR THIS CRITICAL VISUAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897409August 21, 2016
VISIBILITY/WIPER
THE PASSENGER SIDE MIRROR ON THIS VEHICLE OFFERS VERY LITTLE VISIBILITY AND CREATES A HUGE BLIND SPOT. THE MIRROR IS FLAT OFFERS A VERY NARROW FIELD OF VIEW. BECAUSE THIS IS A CARGO VAN WITH NO WINDOW ON THE SIDE DOOR A CONVEX MIRROR IS NECESSARY TO OFFER A ACCEPTABLE FIELD OF VIEW FOR SAFE LANE CHANGING. I FEEL THE LACK OF A CONVEX MIRROR ON THE PASSENGER SIDE MAY LEAD TO SEVERAL SIDE SWIPE ACCIDENTS BY OWNERS OF THIS VEHICLE. I HAVE EXPERIENCED SEVERAL INCIDENTS OF ATTEMPTING TO CHANGE LANESOME TO THE RIGHT ONLY TO FIND THAT THERE IS ANOTHER VEHICLE IN THE MASSIVE BLIND SPOT. UPON RESEARCHING THE EUROPEAN VERSION OF THIS VEHICLE I DISCOVERED THAT THEY ARE EQUIPPED WITH A PROPER CONVEX MIRROR. FAILURE TO EQUIP THE AMERICAN VERSION OF THIS VEHICLE WITH THE SAME MIRROR SEAMS LIKE A LACK OF REGARD FOR SAFETY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855511April 14, 2016
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT WAS UNABLE TO SEE OUT OF THE FRONT PASSENGER SIDE MIRROR. THE CONTACT STATED THAT THE VISIBILITY ON THE PASSENGER SIDE MIRROR WAS INADEQUATE. THE FAILURE RECURRED THREE TIMES. THE CONTACT NOTIFIED THE LOCAL DEALER WHO STATED THAT THE MANUFACTURER WAS AWARE OF THE ISSUE AND THAT THE ENGINEERS WERE WORKING ON IT. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 1,500...UPDATED 05/09/16 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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