Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
The check engine light came on and the code reads PO52e. Mercedes has a Intake Line Assembly Extended Emissions Warranty (Code P052E) up to 150,000 miles. They’ve admitted this was a problem with this engine but only covers 3 other vehicles with the identical platform, & excluded the Mercedes Metris
No injuries · No fire · No crash
My 2019 Mercedes-Benz Metris, with approximately 78,000 miles, developed a check-engine light and diagnostic code P052E/P052E71 for a failure involving the positive crankcase ventilation/crankcase ventilation regulator system. I was advised that the repair will cost approximately $3,000 because the failed ventilation component is part of a larger assembly. I am concerned because Mercedes-Benz has acknowledged this same P052E71 crankcase ventilation failure on other Mercedes-Benz models equipped with the M274 engine and has provided extended warranty coverage on certain vehicles. My Metris also uses the M274 engine, but Mercedes-Benz has excluded the Metris from that extended coverage. I have also learned that other Metris owners have reported the same P052E/P052E71 failure. I am filing this complaint because I believe this may be a recurring defect in the crankcase ventilation system on M274-equipped Mercedes-Benz Metris vehicles and should be investigated to determine whether these vans should have received the same repair coverage or corrective action as other affected Mercedes-Benz vehicles.
No injuries · No fire · No crash
The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take the vehicle back to the original dealer who sold the vehicle. The contact reached out to several other local dealers; however, the assistance was provided due to the vehicle having approximately 18inch rims. The manufacturer was made aware of the issue, but no assistance was provided. The contact had not experienced a failure.
No injuries · No fire · No crash
The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed. Invoice no. 328897 – tag T9514 lists replacement of four Continental 235/55 R17 tires and installation of four PRS sensor repair kits. These items were not installed. The tires were placed in the trunk, and only three used sensors are present; one wheel has no sensor. Additionally, the dealership provided 235/55 R17 tires, while the vehicle is homologated for 225/55 R17. Supplying non-approved tire sizes represents a safety concern. Since purchase (from the same dealership), I have reported tire pressure irregularities and abnormal lateral tire wear. During the most recent service, no tire rotation was performed despite documented uneven wear. Two weeks prior to the recall visit, I experienced a highway tire blowout while traveling with my family. When attempting to install the spare tire, I discovered the wheel lock removal key had been removed during a prior Mercedes service and not returned. I was unable to change the tire and required roadside assistance. The lug bolts had to be forcibly removed by an external shop, potentially damaging wheel components. The dealership has not properly resolved these safety-related issues. I do not feel safe operating this vehicle under current conditions. I request investigation into: • Recall execution compliance • Tire size compliance with vehicle specifications • Improper documentation of uninstalled parts • Removal of required emergency equipment (wheel lock key) These issues present potential safety risks to vehicle occupants and other road users. Thanks.
No injuries · No fire · No crash