Mercedes-Benz G-Class Service Bulletins (2016)

118 manufacturer communications on file.

• September 10, 2024•Document ID: 11007673

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  LI98.00-P-078106

  Date Added:

  September 11, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Damage or discoloration to paint protection films on vehicle. Cause Chip protection films are a wear item that may need to be replaced over the life of the vehicle. They are typically not covered by vehicle warranty. Remedy To properly install a paint/chip protection film, please follow the below guidelines: #1 - Utilize a solution that is 0.2% soap solution (1,000ml of water + 2ml of liquid soap). #2 - Clean the paint surface and ensure it is dust-free. #2a - When cleaning, you can utilize isopropyl alcohol (Rubbing Alcohol) to assist with cleaning. #2b - We recommend a lint-free rag for secondary dusting. #3 - Wet hands with the soapy water solution to protect the adhesive surface. #4 - Remove the backing paper from the film completely. #5 - Moisten the vehicle surface with the soapy water. You can also lay the protective film with adhesive side out onto the wetted surface to also cover the adhesive layer in the soapy water solution. #6 - Remove film and flip over to gently place adhesive side against the paint surface. #7 - Working from the center out, use a squeegee to press the soapy water solution out from under the film. Use sufficient pressure to firmly press the film into the paint surface, but not an excessive amount to damage or stretch the film. #8 - Allow film and paint to "cure" until all of the moisture has evaporated. At this time the adhesive should be dried and cured enough for sufficient hold to release the vehicle.

  Associated Products (57)

  2024 Mercedes-Benz AMG GT2024 Mercedes-Benz C-Class2024 Mercedes-Benz CLE2024 Mercedes-Benz E-Class2024 Mercedes-Benz EQB-Class2024 Mercedes-Benz G-Class2024 Mercedes-Benz GLC-Class2024 Mercedes-Benz GLE-Class2024 Mercedes-Benz GLS-Class2024 Mercedes-Benz S-Class2024 Mercedes-Benz SL-Class2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz EQB-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class+ 37 more
  Associated Documents

  • DownloadMC-11007673-0001.pdf↗
• August 10, 2024•Document ID: 11006658

  Service Campaign
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  NCU - 2022080005

  Date Added:

  August 29, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might not work. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicles. Affected customers will be notified via First Class letter to have the update performed on their vehicle.

  Associated Products (74)

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  Associated Documents

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• August 9, 2024•Document ID: 11008064

  Other
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  CL - 2022080005

  Date Added:

  September 26, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to ensure the proper performance and quality of your vehicle, we are writing to inform you that on certain Model Year 2011-2018 C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might not work. Therefore, an Emission Service Campaign is being conducted to remedy the situation. Our records indicate that your vehicle is included in the affected population of vehicles.

  Associated Products (73)

  2018 Mercedes-Benz AMG GT2018 Mercedes-Benz C-Class2018 Mercedes-Benz CLS-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz G-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz GLE-Class2018 Mercedes-Benz GLS-Class2018 Mercedes-Benz S-Class2018 Mercedes-Benz SL-Class2017 Mercedes-Benz AMG GT2017 Mercedes-Benz C-Class2017 Mercedes-Benz CLS-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz G-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz GL-Class2017 Mercedes-Benz GLE-Class2017 Mercedes-Benz GLS-Class2017 Mercedes-Benz S-Class+ 53 more
  Associated Documents

  • DownloadMC-11008064-0001.pdf↗
• July 23, 2024•Document ID: 11005294

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  LI82.10-P-078069

  Date Added:

  July 27, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to high-pressure cleaning before the defogging test. 2. Switch off the engine and connect battery support via a charger. 3. Open the trunk. 4. Switch on the exterior lighting. 5. Leave the vehicle in this state for 60 minutes. 6. Check for formation of condensation -> a significant reduction in the formation of condensation must be clearly recognizable (defogging progress).

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  Associated Documents

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• May 22, 2024•Document ID: 11000624

  Service Bulletin/Repair Instructions
  ENGINE; FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI07.61-P-070707

  Date Added:

  June 1, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The customer complains of a check engine light (CEL) on. May also complain of the engine running roughly and/or a loss of power. Multiple Causes Remedy Please see the document "Remedy Instructions" in attachments. For MY19+ G63 there may be an alternate solution available. Please reference LI07.61-P-076755 before performing the steps in this LI.

  Associated Products (53)

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  Associated Documents

  • DownloadMC-11000624-0001.pdf↗
• March 12, 2024•Document ID: 10252770

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; STRUCTURE

  Mfr Comm. #:

  NCU - 24240304

  Date Added:

  April 5, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a Settlement regarding claims relating to allegations that the 590 Mars Red paint available as an original, exterior color option for certain models of Mercedes-Benz vehicles may experience peeling, flaking, or bubbling of the exterior paint or clear coat. This Mars Red paint is sometimes referred to as Fire Opal. The purpose of this update is to alert you that: 1. The Settlement has received final approval. The Settlement will go into effect on March 11, 2024. As of that date, customers are eligible to receive extended warranty coverage under the Settlement. 2. Under the Settlement, an eligible customer might receive extended warranty coverage as of the date the vehicle is presented to your dealership OR certain customers might have validated Qualified Future Repair claims, making them eligible for a different level of coverage. To determine if a customer: (a) is eligible for extended warranty coverage; and (b) what level of warranty coverage is available to them, please refer to the Service Packages section in VMI/Netstar. 3. Damage code 21800 (damage type 00) must be used for warranty claims covered pursuant to the Settlement. Please note that you should only claim for the percentage of warranty repair cost reflected in VMI/Netstar (see below, e.g., for Period Two, claim only 50% of warranty repair cost). 4. Before the dealership agrees to perform any work: The customer should be given a Repair Order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customer’s contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the Repair Order before the repair is performed.

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  Associated Documents

  • DownloadMC-10252770-0001.pdf↗
• December 4, 2023•Document ID: 10248162

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  LI91.18-P-077075

  Date Added:

  January 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Crease formation on genuine leather seat covers in vehicles with low mileage • Objects left on the seats for extended periods of time (pressure marks). • Objects wedged between the seat backrest and seat cushion (e.g. seat belt buckle). • Light initial creases due to vehicle handling. • Light creases in the outer covers originating from the production process (missing finish). Heat treatment of the seat covers using heat gun and plastic wedge. Be very careful to not overheat the seat material!

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  Associated Documents

  • DownloadMC-10248162-0001.pdf↗
• March 30, 2023•Document ID: 10233794

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  CL-ELWExhaustVal

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the check engine Malfunction Indicator Lamp (‘MIL’).

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  Associated Documents

  • DownloadMC-10233794-0001.pdf↗
• March 10, 2023•Document ID: 10233778

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ELW-ExhaustValve

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the exhaust valve system in certain Model Year (“MY”) vehicles listed below as follows: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 120,000 miles (whichever occurs first) - MY2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 120,000 miles (whichever occurs first) - MY2013 – MY 2016: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first) This extended warranty applies to the following condition that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinderhead) related to: • Over time, increased lateral forces may lead to wear in the valve guide and/or seat ring. This issue could potentially cause combustion misfire for cylinder 1 through 8 (right and/or left cylinder head), resulting in an activation of the check engine Malfunction Indicator Lamp (“MIL”) .

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  Associated Documents

  • DownloadMC-10233778-0001.pdf↗
• March 31, 2022•Document ID: 10209877

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI54.10-P-071499

  Date Added:

  April 5, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt battery. The XENTRY battery test may not take into account a single discharge event because the SAM cannot record the data if the battery is discharged. Note: A discharged battery does not necessarily need to be replaced. A discharged battery may be recovered with no permanent damage. Remedy Follow guided tests as described.

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  Associated Documents

  • DownloadMC-10209877-0001.pdf↗
• December 8, 2021•Document ID: 10206077

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI09.00-P-074093

  Date Added:

  January 6, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 – Boost Pressure is Too High"" "

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  Associated Documents

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• August 27, 2021•Document ID: 10205803

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  LI8270P071024

  Date Added:

  January 3, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The mobile phone address book may not be transferred completely to the multimedia system COMAND, Audio 20, or MBUX. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names.

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  Associated Documents

  • DownloadMC-10205803-0001.pdf↗
• August 3, 2021•Document ID: 10205788

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  LI3225P069660

  Date Added:

  January 3, 2022

  Manufacturer:

  MERCEDES-BENZ

  Summary

  When driving over speed limiters, speed bumps or rough roads;knocking noises may be heard from the rear area of the vehicle.

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  Associated Documents

  • DownloadMC-10205788-0001.pdf↗
• January 7, 2021•Document ID: 10187793

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  Launch NCU - 202

  Date Added:

  March 1, 2021

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Class, GT-Class, M-Class, S-Class, SL-Class, and SLK-Class (117, 156, 166, 172, 190, 204, 205, 207, 212, 217, 218, 222, 231, 242, 253, 292, and 463 platform), the software for the PASS control unit does not meet current series production configuration and therefore the possibility exists that a correct GPS position cannot be determined in the control unit for location based services, and an incorrect vehicle position may be displayed. Please note the E-call feature is not impacted by this issue. What We?re Doing MBUSA will conduct a Service Campaign. An authorized Mercedes-Benz dealer will update the PASS Control Unit Software

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• July 31, 2020•Document ID: 10179966

  Service Bulletin/Repair Instructions
  COMMUNICATION; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  LI82.85-P-071453

  Date Added:

  September 21, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional

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• May 21, 2020•Document ID: 10176670

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  NCU - HVAC Warra

  Date Added:

  June 22, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to alleged mold and mildew type odors originating from the HVAC system in certain Mercedes-Benz vehicles. As part of the settlement, MBUSA has agreed to offer sliding-scale warranty coverage for certain vehicles diagnosed as having mold or mildew type odors originating from the HVAC system?although that coverage will not take effect until the settlement is judicially approved and other events occur; likely not until December 7, 2020 at the earliest (see below). If the settlement becomes effective, coverage will include cleaning of the evaporator and replacement of the HVAC filters

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  Associated Documents

  • DownloadMC-10176670-0001.pdf↗
• March 27, 2020•Document ID: 10174355

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  LI82.10-P-070740

  Date Added:

  April 27, 2020

  Manufacturer:

  MERCEDES BENZ

  Summary

  G facelift: Complaints regarding headlamp (ILS)

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  Associated Documents

  • DownloadMC-10174355-0001.pdf↗
• February 7, 2020•Document ID: 10172683

  Service Bulletin/Repair Instructions
  TIRES; EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  P-SC-2020020001

  Date Added:

  March 23, 2020

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Information Label on Tire Sealant

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  Associated Documents

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• April 18, 2019•Document ID: 10160735

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SC-2018110008

  Date Added:

  June 3, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Update restraint system control unit software

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  Associated Documents

  • DownloadMC-10160735-0001.pdf↗
• November 21, 2018•Document ID: 10158394

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  LI07 61-P-069057

  Date Added:

  April 15, 2019

  Manufacturer:

  MERCEDES-BENZ

  Summary

  G63 Prolonged and/or Increased High Idle RPM at Start

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  2019 Mercedes-Benz G-Class2017 Mercedes-Benz G-Class2016 Mercedes-Benz G-Class2015 Mercedes-Benz G-Class2014 Mercedes-Benz G-Class2013 Mercedes-Benz G-Class
  Associated Documents

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