Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10479849October 11, 2012
FUEL/PROPULSION SYSTEM
FUEL TANK LEAKING FUEL AT VENT HOSE IN TOP OF TANK. THE COMPLETE GAS TANK HAD TO BE REPLACED. THIS WAS DISCOVERED AFTER SAFETY COMPLAINT ODI NUMBER 10476789 WAS FILED OUTLINING ANOTHER SEVERE GAS TANK LEAK. I FOLLOWED THE SERVICING DEALER'S INSTRUCTION FOR ELIMINATING GAS SMELL FROM THE VEHICLE BY LEAVING WINDOWS OPEN WHILE VEHICLE WAS GARAGED AND DRIVING WITH THE WINDOWS DOWN FOLLOWING MY OWN INSTINCTS FOR SURVIVAL. HOWEVER, THE GAS SMELL DID NOT DISSIPATE. I CONTINUED TO SMELL GAS WHEN I WOULD APPROACH THE VEHICLE; AND THE GAS ODOR WOULD GET STRONGER THE LONGER THE VEHICLE SAT. I TOOK THE VEHICLE BACK TO THE DEALER AND THE 2ND LEAK WAS DISCOVERED, PROMPTING THEM TO REPLACE THE ENTIRE GAS TANK. THE SEVERE FUMES HAVE CREATED ALLERGY AND SINUS IRRITATION ISSUES FOR ME; AND A PHOBIA OF DRIVING THE VEHICLE, ESPECIALLY WHEN CIGARETTES ARE THROWN FROM VEHICLES IN FRONT OF ME. I AM SO AFRAID THAT MY VEHICLE WILL EXPLODE WITH ME INSIDE OF IT...JUST IMAGINE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479317October 9, 2012
FUEL/PROPULSION SYSTEM
GAS IS LEAKING FROM THE GAS TANK AFTER THE VEHICLE IS FILLED UP. IF YOU FILL UP AND LET IT SIT OVERNIGHT IN THE GARAGE YOU WAKE UP TO RAW FUEL LEAKING OUT UNDER THE CAR UNDER THE REAR SEAT DRIVER SIDE. WE HAVE HAD 6 FUEL PUMPS, SENDING UNITS AND LEVEL SENSORS REPLACED IN THE GAS TANK THE LAST 3 YEARS. THEN THE GAS TANK ITSELF WAS CHANGED ALONG WITH NEW SENSORS AND PUMPS. IT STARTED LEAKING A YEAR LATER. SAME SITUATION IF YOU FILL THE CAR UP IT STARTS TO LEAK. WHEN WILL THIS SITUATION BE FIXED. MBUSA HAS FAILED TO OFFER ANY ASSISTANCE TO OWNERS THAT HAVE PAID UPWARDS OF 90,000 DOLLARS FOR THESE VEHICLES. WHY? SO THAT MBUSA CAN SHOW THE NHTSA PEOPLE "LOOK WE HAVE NO WARRANTY CLAIMS ON FILE" JUST READ THE COMPLAINTS OF 2003-2006 E55 OWNERS. NOW THE NEWER E63 GAS TANKS ARE STARTING TO LEAK AS THE VEHICLES REACH 4 YEARS OF AGE. JUST LIKE OUR E55 STARTED TO LEAK AT 4YRS AND 50K MILES. HOW MUCH RED TAPE DOES NHTSA HAVE TO GO THRU? YOU HAVE HUNDREDS OF LEAKING E55S ALL OVER THE COUNTRY AND YOU DO NOTHING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479291October 8, 2012
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL FROM THE DRIVER'S REAR SIDE OF THE CAR, TRUNK AND INSIDE THE CAR. MY WIFE FILLED THE CAR WITH CLOSE TO FULL TANK DUE TO RECENT CA GAS PRICES JUMPING 50C IN ONE WEEK. I HAVE TRIED TO VENTILATE THE VEHICLE AND PARK OUTSIDE, BUT THE SMELL IS STILL VERY STRONG. THERE NEEDS TO BE RECALL FOR THE FAILING TANK OR SENDER UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479299October 8, 2012
FUEL/PROPULSION SYSTEM
IN HOT WEATHER OR WHEN I PUT MORE THAN HALF TANK OF GAS IN MY CAR, I HAVE VERY STRONG FUEL SMELL OUTSIDE THE CAR AND FUEL DROPS UNDER THE CAR AND SMELL INSIDE. I'VE CHECKED WITH THE DEALER, THEY'VE SAID THAT RECALL ON MY CAR WAS FIXED BY THE PREVIOUS OWNER AND THAT'S THE END OF IT. BUT I DON'T FEEL SAFE DRIVING IT, SINCE IT HAPPEN FIRST TIME, MY KIDS AND MY WIFE ARE NOR ALLOWED TO DRIVE WITH ME. I ONLY USE IT MYSELF TO GO TO WORK AND BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479305October 8, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL/PROPULSION SYSTEM
EACH TIME I FILL THE VEHICLE WITH GASOLINE, ESPECIALLY UNTIL THE TANK IS FULL, I HAVE A VERY STRONG FUEL SMELL INSIDE THE VEHICLE. THIS ALWAYS HAPPENS ON A FULL TANK, AND THE LESS FUEL I HAVE THE PROBLEM SEEMS TO GO AWAY. MOST LIKELY A LEAK OF FUEL INTO THE INTERIOR OF THE VEHICLE. REF: NHTSA ACTION# PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478819October 6, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL/PROPULSION SYSTEM
THIS COMPLAINT IS IN REFERENCE TO NHTSA ACTION #PE12001. DURING 2009, AT APPROXIMATELY 31K MILES ON THE VEHICLE (2005 MERCEDES BENZ E55), A STRONG FUEL SMELL/ODOR WAS EVIDENT IN THE PASSENGER CABIN. THE SMELL WAS STRONGEST AT THE REAR SEAT DRIVER'S SIDE. THIS ISSUE WAS BROUGHT TO THE ATTENTION OF A SERVICE ADVISOR AT A MERCEDES BENZ AUTHORIZED SERVICE CENTER. AN OPEN RECALL WAS INDICATED TO REPLACE THE DRIVER AND PASSENGER SIDE FUEL SENDER UNITS IN THE FUEL TANK, LOCATED BELOW THE REAR SEAT. THE RECALL WAS PERFORMED AT 31,300 MILES AND WHILE THE FUEL TANK WAS NOT REPLACED, THE PROBLEM DID APPEAR TO BE RESOLVED. DURING 2012, AT APPROXIMATELY 50K MILES, THE SAME STRONG FUEL SMELL/ODOR IN THE PASSENGER CABIN REOCCURRED, SUBSEQUENT TO THE FACTORY WARRANTY EXPIRATION DATE. UPON CLOSER INSPECTION, AFTER REMOVING THE REAR SEAT BOTTOM AND DRIVER AND PASSENGER SIDE ACCESS PANELS, IT WAS IMMEDIATELY APPARENT FUEL HAD COLLECTED/POOLED IN A CAVITY ON TOP OF THE FUEL TANK WHERE THE DRIVER SIDE FUEL SENDER UNIT IS LOCATED--ULTIMATELY CONFIRMING SOME TYPE OF FUEL LEAK. WHEN INSPECTING THE PASSENGER SIDE FUEL SENDER UNIT, THE AREA APPEARED TO BE DRY WITH NO FUEL LEAKING ON THAT SIDE. AFTER THIS INSPECTION WAS COMPLETED, THE POOLED FUEL ON THE DRIVER'S SIDE FUEL TANK WAS REMOVED AND THE SURROUNDING AREA WAS CLEANED AND DRIED BEFORE REINSTALLING THE ACCESS PANELS AND REAR SEAT BOTTOM. CURRENTLY AT 54K MILES, THE FUEL LEAK HAS BEEN SOMEWHAT LESSENED/AVOIDED BY ONLY FILLING THE FUEL TANK TO NO MORE THAN 3/4 CAPACITY (OR, ABOUT 15 GALLONS OUT OF 21). THERE REMAINS, HOWEVER, A SLIGHT FUEL SMELL/ODOR REOCCURRING DURING INSTANCES WHEN THE VEHICLE HAS BEEN PARKED OUTSIDE FOR EXTENDED PERIODS IN THE SUMMER HEAT. ALSO, WHEN THE FUEL TANK IS FILLED TO CAPACITY, THE STRONG FUEL SMELL/ODOR IMMEDIATELY RETURNS AND AGAIN REQUIRES THE UNSETTLING TASK OF CLEANING UP THE LEAKED FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478687October 5, 2012
FUEL/PROPULSION SYSTEM
CAR SMELLS OF GAS. I READ MANY COMPLAINTS ON THE 2006 E CLASS, WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478568October 4, 2012
FUEL/PROPULSION SYSTEM
IN THE ORIGINAL INSTANCE, WHICH HAPPENED ABOUT 3 YEARS AGO, EVERY TIME THAT I WOULD DO A COMPLETE FILL UP WITH GAS, THE CAR WOULD SMELL LIKE GAS HORRIBLY IN THE CABIN AS WELL AS OUTSIDE THE CAR. AFTER THAT STARTED HAPPENING, I REFRAINED FROM FILLING THE CAR UP COMPLETELY TO AVOID THE PROBLEM. THE PROBLEM HAS RETURNED AND MY CAR HAS ROUGHLY 132000 MILES ON IT. I FILLED UP MY CAR AND NOTICED A HORRIBLE GAS SMELL. I LOOKED UNDER THE CAR AND NOTICED VERY LARGE PUDDLES OF GAS LITERALLY RUNNING AWAY FROM MY CAR. MY CAR IS LEAKING GAS PROFUSELY ONLY UPON COMPLETE FILL UP. IT IS COMING FROM BENEATH THE CAR UNDER WHAT WOULD BE THE REAR PASSENGER'S SEAT, NEARLY IN LINE WITH THE REAR WHEELS. THIS ITEM WAS SUPPOSEDLY REPAIRED ONCE BEFORE BY THE MERCEDES DEALERSHIP IN BAKERSFIELD, CA. I PAID FOR THE ENTIRE REPAIR IF I REMEMBER CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478412October 3, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
REFERENCE NHTSA ACTION NUMBER: PE12001. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478442October 3, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E55. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT FUEL FUMES WERE EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER DIAGNOSE THAT THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,200 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478512October 3, 2012
FUEL/PROPULSION SYSTEM
THERE IS A STRONG FUEL ODOR INSIDE AND OUTSIDE THE CAR AFTER FUELING. THE ODOR WILL LAST UNTIL THE FUEL GAUGE GETS BELOW THE FULL LEVEL. THE DEALER SAID IT WAS A KNOWN ISSUE BUT NO RECALL HAS BEEN ORDERED YET. THEY TOLD ME IT WOULD BE A $2000 REPAIR TO REPLACE THE FUEL TANK AND BOTH FUEL SENDERS. I HAVE NO CHOICE BUT TO WAIT FOR A RECALL TO FIX THIS ISSUE CAUSED BY A VIOLATION OF SAFETY AND EPA LAWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478533October 3, 2012
FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GASOLINE TANK, THE CAR WILL BEGIN TO EMIT A VERY STRONG FUEL ODOR ON THE DRIVERS SIDE REAR WHEEL WELL WHICH WILL LAST APPROXIMATELY 2-3 DAYS UNTIL THE GASOLINE TANK BEGINS TO EMPTY OUT, THEN THE FUEL SMELL WILL GO AWAY UNTIL THE I FILL THE TANK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478281October 2, 2012
FUEL/PROPULSION SYSTEM
FOR SEVERAL MONTHS THERE HAS BEEN A STRONG ODOR OF GASOLINE AFTER FUELING THE VEHICLE. THE ODOR HAS BECOME STEADILY WORSE AND WE TOOK THE VEHICLE TO THE DEALERSHIP FOR ASSISTANCE. WE WERE TOLD THAT THE FUEL TANK WAS CRACKED AND HAD TO BE REPLACED. WHEN I INQUIRED HOW THIS COULD HAVE OCCURRED, I WAS TOLD IT COULD BE DUE TO IMPACT OR TRAUMA (WHICH IS IMPOSSIBLE AS THE VEHICLE WAS NOT INVOLVED IN ANY INCIDENT). WAS INFORMED THAT IT WOULD COST $2,300.00 TO REPAIR VEHICLE. CALLED MB-USA AND ASKED FOR ASSISTANCE. WAS INFORMED THAT THERE WAS NOT A RECALL ON THE FUEL TANK AND I WOULD HAVE TO PAY THE COST. AS THE VEHICLE WAS UNSAFE, I HAD THE WORK PERFORMED AND RECEIVED A 10% "GOODWILL" DISCOUNT. PICKED UP VEHICLE AND DROVE A SHORT DISTANCE AND CONTINUED TO SMELL FUEL. CALLED DEALERSHIP AND THEY CAME TO PICK-UP. ACKNOWLEDGED THAT THEY DID NOT TIGHTEN A CLAMP OR SOMETHING. WE PICKED IT UP AGAIN AND THE ODOR WAS PERSISTENT. IMMEDIATELY CALLED THE DEALERSHIP BACK AND WE SUBSEQUENTLY TRADED THE VEHICLE IN. BOTTOM LINE.... I DO NOT THINK THAT A FUEL TANK SHOULD FAIL ON A VEHICLE WITH LESS THAN 90,000 MILES. I HAVE THE OLD TANK AND BELIEVE THAT MB SHOULD REIMBURSEMENT FOR THE COST OF THE TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478367October 2, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING GEARS. ALSO, WHILE DRIVING 20 MPH THE VEHICLE WOULD NOT SHIFT INTO SECOND GEAR AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY PROVIDED NOT ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND FILED A COMPLAINT AND STATING THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478385October 2, 2012
FUEL/PROPULSION SYSTEM
AFTER FILLING THE FUEL TANK, THE SMELL OF FUEL WAS SUCH TO INDICATE A LEAK. AFTER MANY HOURS THE SMELL IS STILL CONSTANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478396October 2, 2012
FUEL/PROPULSION SYSTEM
STRONG ODORS OF GASOLINE FUMES FILL PASSENGER COMPARTMENT OF CAR AFTER CAR IS REFUELED. AM APPREHENSIVE ABOUT DRIVING CAR WITH GASOLINE FUMES SO PREVALENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477951September 29, 2012
FUEL/PROPULSION SYSTEM
FILLED UP WITH PREMIUM FUEL THEN DROVE HOME AND PARKED CAR IN DRIVEWAY. ENTERED CAR THE NEXT MORNING AND WAS OVERWHELMED BY GAS FUMES. THIS IS THE SECOND INCIDENT IN 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477972September 29, 2012
FUEL/PROPULSION SYSTEM
STRONG SMELL OF GASOLINE MOSTLY OUTSIDE THE CAR WHENEVER I FILL THE GAS TANK. I NEVER OVERFILL. THE SMELL EXISTS EVEN WHEN I DON'T FILL TO THE VERY TOP. THE GARAGE HAS A STRONG SMELL OF GASOLINE WHENEVER I FILL THE CAR WITH GAS AND PARK THE CAR IN THE GARAGE. I AM AFRAID THE GASOLINE FUMES MAY IGNITE AND BLOW-UP MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477451September 28, 2012
FUEL/PROPULSION SYSTEM
A STRONG FUEL SMELL WAS NOTICED IN THE PASSENGER CABIN AND OUTSIDE THE CAR AFTER FILLING THE TANK. ON 5/10/11, THE DEALER REPLACED THE DRIVER SIDE SENDER UNIT P/N 2114703894 AND SEAL RING P/N 2114710579. ON 9/26/12, THE SAME STRONG FUEL SMELL WAS NOTICED IN THE CABIN (AGAIN). THE DEALER REPLACED THE SAME EXACT TWO PARTS ON THE DRIVER (LEFT) SIDE. THE SENDER UNITS ARE ACCESSED FROM UNDER THE BACK SEAT, WHICH PUTS THE OVERWHELMING FUMES IN THE CABIN. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THE W211 MODELS, WHICH IS A VERY DANGEROUS SITUATION. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN AND RESULT IN A FIRE, EXPLOSION, OR ILLNESS FROM THE FUMES. MY CHILDREN SIT ON THE BACK SEAT THAT COULD BECOME SOAKED WITH FUEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477296September 27, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ E550 (N/A). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG OFF WARNING INDICATOR ILLUMINATED WITH THE FRONT PASSENGER SEAT OCCUPIED. THE OCCUPANT'S WEIGHT WAS APPROXIMATELY ONE HUNDRED POUNDS. THE MALFUNCTION RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THEY INFORMED THE CONTACT THAT THE AIR BAGS WERE OPERATING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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