Mercedes-Benz E-Class Complaints

3,253 consumer complaints on file.

#10493039January 15, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, SHE NOTICED STRONG GASOLINE FUMES INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE SEVERAL PLASTIC PARTS WERE ATTACHED TO THE FUEL TANK. THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS RETURNED TO THE MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK EXHIBITED A CRACK AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493092January 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE SMELL OF GASOLINE WAS VERY PROMINENT IN THE VEHICLE CABIN AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492867January 14, 2013
FUEL/PROPULSION SYSTEM
THE FUEL SENDING UNITS EVENTUALLY GET CRACKS WHICH ALLOW FUEL TO LEAK AND POOL THROUGHOUT THE REAR OF THE CAR. THIS ISSUE HAS BEEN ADDRESSED ON MY CAR TWICE PREVIOUSLY. MAY 2010 BOTH FUEL SENDING UNITS REPLACED AND FUEL RING ($2200) FEB 2012 BOTH FUEL SENDING UNITS REPLACED AND THE RING AGAIN (ONLY $1953 THIS TIME) I HAVE BEGUN SMELLING FUEL AGAIN SO I KNOW THE PROBLEM HAS RETURNED FOR A 3RD TIME. THIS SMELL IS NOTED AT HOME AWAY FROM ANY FUEL SOURCES. I HAVE A 500HP CAR THAT STORES FUEL OUTSIDE OF THE FUEL TANK....ITS LIKE I'M DRIVING AROUND A MOLOTOV COCKTAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492206January 11, 2013
FUEL/PROPULSION SYSTEM
I NOTICED THE SMELL OF GASOLINE IN THE CABIN OF THE CAR. I DECIDED TO LOOK AROUND AND SEARCH FOR WHERE THE GASOLINE SMELL WAS COMING FROM. I DISCOVERED THAT THE CAR HAS A LEAK IN THE FUEL SYSTEM ON TOP OF THE SENDING UNIT. THERE WAS A POOL OF GASOLINE ONTOP OF THE SENDING UNIT RIGHT NEXT TO ELECTRICAL WIRES. I ALSO NOTICED THAT THERE WAS GASOLINE DRIPPING FROM BENEATH THE CAR. AFTER RESEARCHING THIS ISSUE ONLINE I DISCOVERED THAT MERCEDES BENZ DID A RECALL WHICH WAS 2008-020001. THIS RECALL WAS FOR SENDING UNITS THAT LEAKED ON ALL 03-06 211 & 219 AMG MODELS. I DO NOT UNDERSTAND WHY MERCEDES BENZ WOULD NOT RECALL THE NON AMG VEHICLES, AS THEY TOO DEVELOP THE SAME DANGEROUS PROBLEM. THE DEALERSHIP WANTS $3100 TO FIX THIS ISSUE. I THINK THAT THEY SHOULD FIX THE. *TR...UPDATED 09-18-13 *BF. THE CONSUMER STATED THE SENDING UNIT WAS REPLACED. THE DEALERSHIP ADVISED IT DID NOT NEED TOO BE REPLACED BUT WAS REPLACED ANYWAY UNBEKNOWNST TO THE CONSUMER.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492252January 11, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 MERCEDES-BENZ E55 AMG. THE CONTACT STATED THAT A FUEL ODOR COULD BE NOTICED WHEN IN OR AROUND THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS FRACTURED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491579January 6, 2013
FUEL/PROPULSION SYSTEM
I HAVE A 2007 MERCEDES E350. I FILLED UP THE GAS TANK AND THE NEXT MORNING, AFTER STORING THE CAR IN MY GARAGE, THERE WAS A STRONG ODOR OF GAS IN THE GARAGE. I STARTED TO GOOGLE THIS TO SEE IF ANYONE HAS HAD THE SAME PROBLEM. I NOTICED THAT OTHER CAR OTHER HAD BEEN HAVING THIS SAME ISSUE. SOME REPORTED GAS TANK LEAKS AMONG OTHER ISSUES SUCH AS VENT VALVES AMONG OTHER THINGS. I DID NOT DO ANYTHING ABOUT MY ISSUE THINKING THAT IT WAS NOTHING, BUT SINCE APRIL 2012, AFTER FILL UPS, THE SAME THING WOULD HAPPEN. THE ODOR WOULD GO AWAY ONCE 1/4 TO 1/2 OF THE TANK OF GAS WAS USED. TODAY, JANUARY 2013, I LOOKED UNDER THE CAR, DRIVER SIDE AND NOTICED THAT THE GAS TANK WAS WET FROM GAS LEAK. I AM SURPRISED AND DISAPPOINTED THAT THIS VEHICLE WOULD HAVE THIS KIND OF ISSUES AND THE MANUFACTURER HAS NOT ADDRESSED THIS ISSUE, SINCE IT APPEARS THAT OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEMS. I HOPE THAT THIS ISSUED CAN BE ADDRESSED BY THE NHTSA AND HELP OWNERS AS THIS IS A HAZARDOUS SAFETY ISSUE AS THERE COULD BE SOME SERIOUS CONSEQUENCES AND INJURIES IF NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490828January 2, 2013
FUEL/PROPULSION SYSTEM
PURCHASED THIS VEHICLE USED WITH 60K MILES, DROVE IT ABOUT A WEEK WITH NO PROBLEMS. FILLED THE CAR WITH GAS ONE TIME AND NOTICED A STRONG SMELL OF FUEL IN THE GARAGE AND THE VEHICLE THE NEXT DAY. FUEL SMELL IN THE GARAGE LASTED SEVERAL DAYS, SMELL IN THE CAR IS VERY STRONG AND HAS NOT FADED OR GONE AWAY FOR OVER TWO WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490831January 2, 2013
FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN TAKEN TO MERCEDES BENZ TO ADDRESS A HEAVY GASOLINE VAPOR EACH YEAR SINCE I HAVE OWNED IT. THIS ISSUE HAS BEEN ADDRESSED THREE TIMES AND IS ONLY RESOLVED FOR ABOUT 10 MONTHS OR LESS WHEN IT STARTS AGAIN. THE SEVERITY IS GRADUAL OVER TIME UNTIL THE VAPOR BECOMES SO STRONG I CAN SMELL IT IN MY HOME EXUDING FROM THE GARAGE. I CAN ONLY CONTROL THE GASOLINE VAPOR BY KEEPING A QUARTER TANK OF GAS OR LESS. I WILL BE TAKING IT TO MERCEDES FOR THE 4TH TIME THIS UPCOMING WEEK. AS A PHYSICIAN I UNDERSTAND THE DANGERS OF GAS VAPOR AND ITS TOXIC DAMAGE TO THE BODY AND OUR ENVIRONMENT. I ALSO KNOW I CANNOT BE THE ONLY ONE OUT THERE WITH THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490591December 31, 2012
FUEL/PROPULSION SYSTEM
THIS CAR HAS THE FUEL TANKS REPLACED IN THE PAST UNDER WARRANTY AND NOW, WHEN YOU FILL THE TANK UP, IT LEAKS AND THE INTERIOR IS OVERCOME WITH GAS FUMES. THE CAR IS VIRTUALLY UNDRIVABLE DUE TO THE FUMES. UPON REMOVING THE BACK SEATS, THERE APPEARS TO BE STANDING FUEL AT THE FUEL SENDING UNITS FOR EACH OF THE TWO TANKS ALONG WITH CRACKS IN THE PLASTIC ON THE UNITS. AFTER LETTING THE CAR SIT WITH THE WINDOWS OPEN AND BAKING SODA IN THE BACK SEAT AREA FOR A WEEK, I HAVE BEEN ABLE TO RESUME DRIVING THE VEHICLE ALTHOUGH THE FUEL SMELL IS STILL NOTICEABLE. THE ONLY RESOLUTION THAT I COULD FIND FOR THIS, OUTSIDE OF REPLACING THE TANKS AGAIN (MERCEDES HAS CLEARLY STATED THEY WILL NOT COVER THIS AS THE CAR IS OUT OF WARRANTY) IS TO FILL THE CAR UP WITH ONLY 3/4 TANK OF GAS, BEING CAREFUL TO NEVER FILL THE TANK COMPLETELY. THIS APPEARS TO BE A MANUFACTURERS DEFECT AND A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED. DUE TO THE HIGH COST OF NEW TANKS/SENDING UNITS, I AM NOT IN A POSITION TO REPLACE THEM WITH WHAT MAY END UP BEING YET ANOTHER DEFECTIVE PART FROM MERCEDES BENZ. THE PROPOSED RESOLUTION WOULD BE FOR MERCEDES TO REPLACE THESE PARTS WITH COMPONENTS THAT IS RE-DESIGNED AND WILL NOT FAIL WITH THE FREQUENCY OF THE CURRENT OEM PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489513December 22, 2012
FUEL/PROPULSION SYSTEM
1ST INCIDENT WAS WHILE DRIVING ALONG ON THE EXPRESSWAY AND NOTICED A SLIGHT SCENT OF RAW FUEL,, AS I ARRIVED HOME AND PARKED IN THE GARAGE, EXITING THE VEHICLE THE SMELL OF FUEL WAS MORE EVIDENT, WHEN I LOOK UNDER THE VEHICLE, I SEE A PUDDLE OF GAS STEADILY LEAKING FROM THE FUEL TANK AREA, I CLEANED UP THE MESS AND IMMEDIATELY HAD IT INSPECTED, INSPECTION DETERMINED THAT PRIMARY FUEL PUMP SENDING UNIT WAS LEAKING CAUSING FUEL TO ACCUMULATE IN THE FUEL TANK AREA DIRECTLY UNDERNEATH THE LEFT REAR PASSENGER SEAT AND OVERFLOWING OUT THROUGH THE CHASSIS WHEREVER IT COULD FIND A WAY OUT, REPAIR REQUIRED COMPLETE FUEL PUMP WITH SENDING UNIT, AS IT IS A ONE PIECE DESIGN, AFTER ALL SAID AND DONE, REPAIR ESTIMATE $1,800. 2ND INCIDENT, 8/?/2012 SAME AS DESCRIBED IN 1ST INCIDENT WITH THE EXCEPTION OF FUEL LEAK OCCURRED WHILE REFUELING AT THE GAS STATION,, NO PUDDLE, BUT FAINT SMELL,, DROVE HOME, PARKED IN THE GARAGE, SMELLED FUEL MORE, LOOKING UNDER CAR, OBSERVED GROWING PUDDLE OF FUEL. HAD VEHICLE INSPECTED, FUEL LEAKING FROM AROUND FUEL PUMP HOUSING, DETERMINATION WAS FUEL PUMP HOUSING SEAL REPLACEMENT, WHICH AGAIN REQUIRED FUEL PUMP ASSEMBLY REMOVAL AND RE-INSTALL FOR REPLACEMENT OF NEW SEAL, OUT OF WARRANTY, PAST 1YEAR WARRANTY BY A FEW MONTHS, $1200 REPAIR, MOSTLY LABOR, PART COST $20....SEEMED TO CORRECT FUEL LEAK FOR NOW.....FUEL SMELL HAS NOT GONE AWAY.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489541December 22, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
NHTSA ACTION# PE12001 STRONG FUEL/GASOLINE ODOR SMELL COMING FROM THE DRIVERS SIDE REAR WHEEL AREA. FUEL TANK IS FILLED TO FULL (AFTER IT "CLICKS" OFF) AND THIS IS WHEN THE ODOR IS MOST PREVALENT. THE E350 IS PARKED IN A SINGLE, DETACHED HOUSE'S 2-CAR GARAGE. FUEL/GASOLINE SMELL IS PARTICULARLY STRONG IN THE ENCLOSED 2-CAR GARAGE. I AM AFRAID THE THESE VAPORS WILL IGNITE WHEN IN AN ENCLOSED SPACE WITH THE FURNACE IN THE SHARING THE SAME SPACE (BEING THAT IT IS WINTER TIME NOW AND THE FURNACE IS NOW KICKING ON TO HEAT MY HOUSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489467December 21, 2012
FUEL/PROPULSION SYSTEM
WHEN FILLING UP MY GAS TANK I NOTICED A VERY STRONG ODOR OF GASOLINE. WAS VERY CONCERNED THAT IF SOMEONE NEARBY HAD BEEN SMOKING FUMES WOULD HAVE IGNITED. ALSO IF TRAVELING ON THE HIGHWAY IF SOMEONE HAD THROWN OUT A LIT CIGARETTE WHO KNOWS WHAT WOULD HAPPEN. I CALLED THE MERCEDES STEALERSHIP AND THEY SAID IT'S MY PROBLEM TO FIX IT. I RECENTLY READ ABOUT A RECALL FOR THE SAME ISSUE ON 2010 AND 2011 MERCEDES...THIS IS THE SAME PROBLEM!! LOOK AT THE COMPLAINTS FILED HERE FOR THE SAME ISSUE......WAKE UP NHTSA AND INCLUDE THESE MODELS. DOES A CAR NEED TO BLOW UP FIRST??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489366December 20, 2012
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, A STRONG GASOLINE FUEL ODOR WAS EMITTED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489390December 20, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE FUMES FROM THE FUEL TANK WERE ENTERING THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE FUEL TANK AND THE FUEL PUMP FAILED, IN WHICH BOTH WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. UPDATED 1/30/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489316December 19, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
COMPLAINT # PE12001 I NOTICED OCCASIONAL FUEL SMELL ORIGINALLY 2-3 MONTHS AGO. INITIALLY SMELLS WERE MILD, NOW SMELLS ARE NOXIOUS AND GETTING WORSE. AT MY LAST 10K MILES OIL CHANGE, DISCUSSED THE PROBLEM AND PROGRESSION GETTING WORSE WITH MY MERCEDES CERTIFIED MECHANIC. THE REAR SEAT WAS REMOVED, TO FIND THE UPPER PART OF FUEL CELL UNDER PASSENGER SEAT, WITH DETERIORATION OF UPPER PART OF FUEL CELL PLASTIC. THERE WAS ACTUALLY A GAS "PUDDLE" VISIBLE THAT HAD SEEPED THROUGH THE TOP OF FUEL CELL/SENDING UNIT. VERY DANGEROUS SITUATION, RISK OF FIRE, AND ALSO CAUSING HEADACHES FROM NOXIOUS SMELL OF GAS !!! WHAT CAN BE MORE DANGEROUS, GAS LEAKING, AND SEEPING INTO THE INTERIOR CABIN OF AN AUTOMOBILE ??? PLEASE INTERVENE WITH THIS DANGEROUS PROBLEM WITH A RECALL BEFORE DEATHS OCCUR TO A VERY DANGEROUS PROBLEM. OBVIOUSLY A MANUFACTURER DEFECT IN SUBSTANDARD PARTS PURCHASED TO A FUEL CELL FROM MANUFACTURER MERCEDES BENZ !! THIS SAME PROBLEM HAS AFFECTED MANY MERCEDES BENZ VEHICLES. THANKING YOU IN ADVANCE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489176December 18, 2012
WHEELS
ON TWO OCCASIONS I HAD LOSS OF TIRE PRESSURE ON FRONT WHEELS. EXAMINATION SHOWED THE ALLOY WHEELS TO BE CRACKED. THIS HAS HAPPENED TWO TIMES IN APPROXIMATELY 90 DAYS. I HAVE NOT HIT ANY POT HOLES. SOME TYPICAL ROAD BUMPS MAYBE BUT NO DEEP HOLES. I'VE HAD MANY VEHICLES SINCE 1958 BUT NEVER HAD WHEELS CRACKING. RESEARCH HAS SHOWN QUITE A BIT OF PEOPLE WITH THE SAME LOW PROFILE TIRES USED ON THIS VEHICLE ARE ALSO HAVING CRACKED WHEELS AND LOSS OF TIRE PRESSURE. BESIDES BEING VERY COSTLY, THIS INDEED CAN BE A DANGEROUS SITUATION. LOSS OF TIRE PRESSURE CAN RESULT IN ACCIDENTS AND CAN SUBJECT VEHICLE OPERATORS TO DANGEROUS CONDITIONS WHEN CHANGING TIRES. I WROTE TO MERCEDES BUT THEY WILL NOT ADMIT TO THEIR WHEELS HAVING A PROBLEM. IT COULD BE POORLY DESIGNED WHEELS, THE USE OF LOW PROFILE TIRES OR A COMBINATION OF BOTH LEADING TO WHEEL FAILURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488128December 12, 2012
WHEELS
SMALL POTHOLE HIT. RIM DESTROYED ALONG WITH TIRE. I HAVE PUT APPROXIMATELY 12 TIRES AND THREE RIMS ON THIS VEHICLE IN TWO YEARS. AFTER A SEARCH I NOW FIND OUT THAT RIM AND TIRE PROBLEMS ARE VERY COMMON ON THESE CARS. MY WIFE HAS DRIVEN FOR OVER 40 YEARS AND NEVER HAD A TIRE/RIM PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488623December 12, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL/PROPULSION SYSTEM
REFERENCE NHTSA ACTION NUMBER FOR MULTIPLE COMPLAINTS ON SAME ISSUE PE12001 ANYTIME THE VEHICLE IS FILLED OVER 3/4 OF A TANK OF FUEL, A VERY STRONG FUEL ODOR IS PRESENT INSIDE OF THE CAR, OUTSIDE OF THE CAR, AND FUEL PUDDLES AROUND THE FUEL SENDING UNIT UNDER THE REAR SEAT. SOMETIMES THE SMELL IS SO STRONG, THAT MY FAMILY AND I FEAR THAT THE VEHICLE IS NO LONGER SAFE TO DRIVE DUE TO THE STRONG FUMES OF GAS INSIDE OF THE VEHICLE WHICH I AM SURE IS A SERIOUS FIRE HAZARD AND ACCIDENT WAITING TO HAPPEN. THIS IS A VERY COMMON PROBLEM, THAT MERCEDES KNOWS ABOUT, AND THEY NEED TO ISSUE A RECALL TO GET THIS TAKEN CARE OF JUST AS THEY DID ON THE MORE RECENT CHASSIS HTTP://WWW.LEFTLANENEWS.COM/MERCEDES-RECALLS-5800-CARS-OVER-FIRE-HAZARD.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488321December 6, 2012
TIRES, WHEELS
SUBJECT: FORWARDED FROM FMCSA REGARDING CONSUMERS COMPLAINT ABOUT MERCEDES BENZ TIRES. *SMD 2011 MERCEDES BENZ E350. THE CONSUMER STATED HE PURCHASED THE SPORT PACKAGE VEHICLE, TWO YEARS AGO. HE HAD CHROME PUT ON THE WHEELS; THE ALLOY WHEELS WERE ORIGINAL. JUST CHROMED ON THE EXTERIOR. WHEN THE WEATHER CHANGED, THE TIRES DEFLATED AND THE VEHICLE WAS TAKEN TO THE DEALER, TO HAVE THE TIRES FILLED WITH NITROGEN. SEVERAL MONTHS LATER, THE CONSUMER RAN OVER A POT HOLE AND TWO WHEELS AND TWO TIRES HAD TO BE REPLACED. IN JUNE 2012, HIS WIFE RAN OVER A POT HOLE AND THE WHEEL HAD TO BE REPLACED AND THE TIRE RE-MOUNTED, WHILE DRIVING HOME, THE RE-MOUNTED TIRE WENT FLAT, AND THE SPARE TIRE HAD TO BE PLACED ON THE VEHICLE. WHEN THE CONSUMER'S WIFE WENT TO THE DEALER, THEY INFORMED HER SHE WOULD HAVE TO PURCHASE A NEW TIRE. ON OCTOBER 19, 2012, THE CONSUMER'S WIFE WENT OVER A SPEED BUMP AND THE WHEELS AND TIRES WERE CRUSHED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER'S WIFE DID A SEARCH ON PROBLEMS WITH WHEELS AND TIRES AND FOUND MULTIPLE STORIES FROM OTHER MERCEDES BENZ OWNERS. THE DEALERSHIP REPLACED ALL THE LOW PROFILE TIRES AS WELL AS THE WHEELS, WHICH WERE MORE SUBSTANTIAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487451December 5, 2012
WHEELS
AFTER NORMAL DRIVING, A SLIGHT SHAKE OCCURRED AROUND 80,000 MILES. I TOOK IT INTO THE SHOP AND THEY REPORTED 4 BENT RIMS (2 BEING DANGEROUSLY BAD). I HAD THE WHEELS STRAIGHTENED, AND I FOUND OUT THE PREVIOUS OWNER HAD ONE WHEEL WELDED, SO THIS ISSUE WAS PRESENT BEFORE I BOUGHT THE CAR. WHILE DOING RESEARCH ONLINE, THERE ARE HUNDREDS OF WHEEL COMPLAINTS, PARTICULARLY ON THE E-CLASS. BECAUSE THERE ARE SO MANY VARIATIONS OF THE MODEL, I BELIEVE THAT NHTSA IS OVERLOOKING THE ISSUE BECAUSE OF THE WAY COMPLAINTS ARE ENTERED BY EXACT MODEL (EVEN THOUGH THE WHEELS THEY USE IS THE SAME ACROSS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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