Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#10573774March 20, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE LIGHT FAILED DUE TO A MELTED ELECTRICAL CONNECTOR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10568044March 9, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WAS ACCELERATING UP HILL AFTER MAKING RIGHT TURN; CHECK ENGINE LIGHT CAME ON, VEHICLE SEEMED TO STALL AND WOULD NO LONGER ACCELERATE IN TRAFFIC SITUATION; MAXIMUM SPEED VEHICLE WOULD GET TO IS 17 MPH. IMMEDIATELY TOOK TO DEALER WHO RAN DIAGNOSTICS, BUT DID NOT IDENTIFY PROBLEM; PERFORMED COMPUTER "RESET" AND TOLD TO BRING BACK IF MORE PROBLEMS. SEVERAL HOURS LATER, SAME ISSUE RETURNED WITH MAXIMUM SPEED OF 7 MPH; CEL AND MULTIPLE DASH WARNING LIGHTS INCLUDING TRACTION CONTROL APPEARED. VEHICLE WAS TOWED TO DEALER AND DEALER WAS NOTIFIED OF SAFETY ISSUE AND POTENTIAL FOR ACCIDENT. AFTER FIVE DAYS, DEALER CALLED AND INDICATED HAD REPLACED THROTTLE MOTOR. DEALER REQUESTED TO KEEP OVERNIGHT AND NEXT MORNING ENGINE WOULD NOT START; FOUND PULL ON BATTERY. APPROXIMATELY 4.5 WEEKS LATER, ORIGINAL ACCELERATION ISSUE RECURRED - WHILE PASSING A TRACTOR TRAILER IN A PASSING ZONE ON TWO-LANE HIGHWAY; WAS UNABLE TO COMPLETE PASSING MANEUVER AND HAD TO FALL BACK IN BEHIND TRACTOR TRAILER JUST IN TIME FOR AN ONCOMING VEHICLE TO PASS IN OTHER DIRECTION, AVOIDING COLLISION, BUT UNDERSCORING IMMINENT SAFETY THREAT OF THIS VEHICLE. VEHICLE WAS RETURNED TO DEALER YET AGAIN AND AFTER MORE THAN ONE WEEK, DEALER INDICATED THAT FUEL PUMP AND INJECTORS HAD BEEN REPLACED PER INSTRUCTION FROM MB USA. AGAIN REQUESTED TO KEEP VEHICLE FOR ADDITIONAL TESTING; VEHICLE REMAINS WITH DEALER AS OF TODAY. THE ACCELERATION ISSUES WITH THIS VEHICLE PRESENT AN IMMINENT THREAT TO SAFETY OF BOTH DRIVER AND OTHER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567057March 4, 2014
ELECTRICAL SYSTEM
SUN ROOF AND LIGHTS INSIDE THE CAR STOPPED WORKING SUDDENLY CAUSING COMPLETE DARKNESS INSIDE THE CAR AT NIGHT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566663March 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHTS HAVE PROGRESSIVELY DIMMED OVER TIME. WIRING HARNESS WAS MELTING. CONNECTOR TO LIGHT CARRIER AND TAILLIGHT WIRING WAS CORRODED. REPAIR OF CORRODED WIRING, CONNECTOR, AND LIGHT CARRIER WAS REQUIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564398February 14, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR FOG LIGHT NOT WORKING TOLD THERE IS ONLY A REAR DRIVERS SIDE FOG LIGHT? CONCERNED W THE PAST TRUNK FIRE ISSUES W LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562556February 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL BULBS ON THE RIGHT SIDE TAIL LIGHT ARE NOT WORKING, THAT INCLUDES BRAKE LIGHT, REVERSE LIGHT, AND SIGNAL LIGHT. I THOUGHT THE BULBS WERE OUT BUT WHEN I WENT TO CHANGE THE BULBS THEY WERE ALL FINE. WHAT I DID NOTICED WAS THE BROWN WIRE WAS BURNT AND SO WAS THE PLASTIC THAT HOLDS THE WIRES TOGETHER, IT SEEMED LIKE THAT ENTIRE SIDE WAS BURNT AND EVEN MELTED. THIS SEEMS TO BE AN ELECTRICAL PROBLEM AND IT ALSO SEEMS TO BE A SAFETY HAZARD. I SPOKE TO ONE OF MY MECHANIC FRIENDS WHO SUGGESTED I BRING THE CAR BACK TO THE DEALER TO TRY AND RESOLVE THE PROBLEM AND HE ALSO ADVISED ME TO DISCONNECT THE WIRES OR SOMETHING LIKE THAT AS THIS COULD CAUSE A POTENTIAL FIRE. SINCE I'M PAST THE WARRANTY PERIOD (50,000 MILES) I'M NOT SURE HOW I'M GOING TO FIX THIS PROBLEM, IT MAY BE PRETTY COSTLY AND I'M NOT SURE WHERE TO START. I THOUGHT I SHOULD REPORT THIS TO THE NHTSA SINCE THIS CAN POSSIBLY CAUSE MAJOR SAFETY HAZARDS AND EVEN FIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561436January 25, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CONNECTOR FOR THE TAILLIGHTS MELTING ONTO THE HOUSING. POSSIBLE GROUND WIRE ISSUE. FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561362January 24, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING FOUR DAYS AFTER I LEASED MY BRAND NEW C250 2014 MERCEDES, AND THE CAR DIED IN THE MIDDLE OF A BUSY STREET. THE COP AND I COULDNT EVEN MOVE IT TO THE SIDE OF THE STREET. I AM WORRIED THIS WILL HAPPEN AGAIN. THUS I HAVE BEEN CALLING MERCEDES TO PLEASE REPLACE THE CAR WITH A SAFE ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560564January 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL DRIVER SIDE REAR LIGHTS WENT OUT. THERE IS SIGN OF POSSIBLE BURNT RESIDUE ON WIRE AND LIGHT CASING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560570January 19, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WARNING LIGHT ON MY INSTRUMENT CLUSTER PROMPTED "CHECK LEFT TAIL AND BRAKE LIGHT". I CHECKED ALL THE BULBS, THEY WERE ALL FUNCTIONING EXCEPT FOR 1 OR TWO DIM BULBS IN THE LEFT TAILLIGHT ASSEMBLY. I UNPLUGGED THE CONNECTOR/HARNESS TO THE ASSEMBLY AND FOUND ONE OF THE WIRE INSERT CONNECTORS TO BE MELTED IN THE PLASTIC CONNECTOR, THE MELTING AFFECTED THE PLASTIC AS WELL. I AM WORRIED FOR A POSSIBLE FIRE HAZARD IN MY TRUNK COMPARTMENT. CONTACTED MERCEDES FOR A SERVICE APPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558545January 5, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
APPROXIMATELY ONCE EVERY 2 MONTHS WHILE PARKED WITH THE ENGINE OFF, THE FRONT PASSENGER SIDE HEADLIGHT WILL COME ON WITH THE REAR PASSENGER SIDE PARKING/BRAKE LIGHT. WHEN THIS OCCURS, I HAVE TO TURN THE HEADLIGHT SWITCH ON THEN BACK OFF, TO TURN OFF THE LIGHTS. ON ONE OCCASION, I OBSERVED THE PASSENGER SIDE HEADLIGHT AND THE REAR PASSENGER LIGHT FLICKERING LIKE A STROBE LIGHT, BEFORE I TURNED THE SWITCH ON THEN OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557575December 28, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SIMILAR TO OTHER COMPLAINTS THAT HAVE BEEN FILED AGAINST MERCEDES, IT SEEMS AS THOUGH THE ELECTRICAL CONNECTION TO MY REAR RIGHT LIGHT (BRAKE LIGHT, RUNNING LIGHT, TURN SIGNAL, ETC.) HAS MELTED AND IS NO LONGER OPERATIONAL. THE ENTIRE LIGHT IS OUT AND I GET WARNING MESSAGES ON THE DASH ABOUT THE PROBLEM. IT LOOKS LIKE THIS IS THE SAME PROBLEM THAT EVERYONE ELSE WITH THE SAME MAKE/MODEL AS ME ARE HAVING. HOPEFULLY MERCEDES RECOGNIZES THE SCALE OF THIS FLAW IN THEIR ENGINEERING AND SENDS OUT A RECALL SOONER THAN LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556024December 14, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE
FUEL IS LEAKING FROM THE SENDING UNIT OF THE VEHICLE AND DOWN ONTO THE REAR WHEELS DIFFERENTIAL, THE VEHICLES FUEL TANK AND SENDER UNIT HAD BEEN REPLACED BY MERCEDES UNDER WARRANTY ON 11/25/03 MILEAGE IN 43088 MILEAGE OUT 43092 AT THE HOEHN CARLSBAD CA DEALER SHIP: INVOICE NUMBER 465553. THIS HAS NOW HAPPENED AGAIN AND I HAVE FOUND THAT THIS ISSUE IS NOT A LIMITED ISSUE TO MY VEHICLE BUT ONE THAT HAS IMPACTED ALL C CLASS AND E CLASS VEHICLES AND HAS AN ESTIMATED REPAIR COST OF $2,073.30. HOW IS DAIMLER AG ALLOWED TO SELL THESE VEHICLES THAT POSE AN EXTREME RICK THE PUBLIC AND PROPERTY IN THE US. I HAVE BEEN TOLD MY VEHICLE IS NOW NO LONGER COVERED UNDER ANY WARRANTY AND I WILL HAVE TO FOOT THE BILL TO REPAIR THIS OBVIOUS DESIGN FLOOR AND SUBSEQUENT MALFUNCTION THAT POSSES A LIFE THREATENING RISK TO ME AND MY FAMILY IF NOT RESOLVED ASAP. I DREAD TO THINK ABOUT ALL THE PRESENT MERCEDES C-CLASS AND E-CLASS OWNERS DRIVING AROUND IN A TICKING TIME BOMB JUST WAITING TO GO OFF, THERE MUST BE HUNDREDS OF THOUSANDS OF VEHICLES THAT HAVE DEFECTIVE FUEL SENDING UNITS/GAS TANKS LEAKING GAS DOWN AND AROUND HOT EXHAUST PIPES OF THEIR VEHICLES AND THEY ARE NOT AWARE OF THIS PERENNIALLY LIFE THREATENING MALFUNCTION BECAUSE DAIMLER AG HAS NOT RECALLED ALL VEHICLES OUTFITTED WITH RECOGNIZED DEFECTIVE FUEL SENDING UNITS/GAS TANKS AND RESOLVED THE TICKING TIME BOMBS. IT'S OBVIOUS TO ME WHATEVER ATTEMPT DAIMLER AG HAS TAKEN IS NOT ENOUGH TO MITIGATE ANY FURTHER DEFECTIVE FUEL SENDING UNITS/GAS TANKS. PLEASE ADVISE ON ANY WHETHER WE HAVE ANY RE-CAUSE WITH DAIMLER AG OR MERCEDES U.S.A TO GET THIS FRIGHTENING ISSUE RESOLVED FOR NOT ONLY ME BUT ALSO THE HUNDREDS OF THOUSANDS OF AMERICAN MOTORIST PRESENTLY DRIVING TICKING BOMBS. YOU MAY CONTACT ME ON DAYTIME PHONE NUMBER TO DISCUSS THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551784November 11, 2013
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ON MULTIPLE OCCURRENCES THE VEHICLE HAS STARTED TO MISFIRE AT RANDOM TIMES AND SPEEDS RANGING FROM 45-70 MPH RESULTING IN "LIMP MODE" OR A STALLING CONDITION. THE CHECK ENGINE LIGHT COMES ON, BUT WILL NOT BE ON WHEN THE VEHICLE IS RESTARTED. THE DEALERSHIP ON NO OCCASION HAS BEEN ABLE TO DUPLICATE MY CONCERN ALTHOUGH OTHERS HAVE BEEN IN THE CAR TO WITNESS. I FEEL VERY UNSAFE DRIVING THE VEHICLE AS WHEN IT STALLS ON THE HIGHWAY, I LOSE STEERING AND BRAKES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549049October 23, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THE THE DRIVER'S SIDE FOG LIGHT COVER WAS FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548193October 17, 2013
FUEL SYSTEM, GASOLINE
THE FOLLOWING PROBLEM(S) OCCURRED ON A 2002 MERCEDES C32 AMG: THE CAR WOULD NOT START AFTER RUNNING FINE DURING THE LAST DRIVE. I SUSPECTED THE FUEL PUMP AND PROCEEDED TO INSPECT IT. AFTER REMOVING THE WIRING FROM THE FUEL PUMP LEVEL PRESSURE SENSOR (MERCEDES P/N 2034701741) THE CAR STARTED. I THEN FILLED UP THE GAS TANK, AND GAS POURED OUT ON THE DRIVER'S SIDE. RE-INSPECTING THE FUEL PUMP LEVEL SENSOR SHOWED GAS POURING OUT OF IT. IT TURNS OUT THE WIRING HAD MELTED A SMALL HOLE IN THE PART AND THAT WAS THE SOURCE OF THE GAS LEAK. I REPLACED THE PART WITH AN OEM ONE ON 9/26/13 AND IT FAILED AGAIN FOR THE SAME REASON ON 10/15/13. I HAVE READ NUMEROUS REPORTS OF THIS SAME PROBLEM ACROSS THE MERCEDES LINE-UP AND OF A CLASS ACTION SUIT TO CORRECT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546461October 1, 2013
FUEL SYSTEM, GASOLINE
THE FUEL TANK ON MY 2003 C32 LEAKED. THE SYMPTOM WAS A STRONG GAS ODOR INSIDE THE VEHICLE. UPON FURTHER INSPECTION, THERE WAS FUEL LEAKING FROM UNDER THE VEHICLE. I TOOK IT TO THE MECHANIC, AND HE DIAGNOSED IT AS A LEAKING FUEL TANK. WHEN HE REMOVED IT, HE SHOWED IT TO ME AND I SAW THE PART THAT WAS CRACKED, WHICH WAS BELOW THE REAR SEAT OF THE CAR. THERE APPEARS TO BE A WIDELY KNOWN MALFUNCTION WITH FUEL TANKS FOR MERCEDES. THIS WAS A VERY STRESSFUL EVENT, ESPECIALLY WITH FUEL LEAKING OUTSIDE THE CAR AND NOT KNOWING WHAT COULD HAPPEN (FIRE RISK, ETC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544663September 20, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER TAILLIGHT CONNECTOR/WIRING INSUFFICIENTLY DESIGNED FOR LOAD. WIRE/CONNECTOR PLASTIC IS MELTING AND CAUSING UNSAFE CONDITIONS. THIS IS A VERY COMMON PROBLEM WITH 2008-2010 C-CLASS AND IS FREQUENTLY NOTED IN MB OWNER'S FORUMS/WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543888September 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN FOR REPAIR AND THE BLADES WERE REPLACED HOWEVER THE CONTACT WIPERS WERE STILL FAILING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542609September 9, 2013
ELECTRICAL SYSTEM
PURCHASED THIS CAR BRAND NEW IN AUGUST OF 2011. SINCE THEN THE CAR HAS DIED 3 TIMES. THE FIRST TIME THEY THOUGHT IT WAS THE IGNITION. THE SECOND TIME, JUST 6 WEEKS AGO, THEY COULD NOT FIGURE OUT WHAT WAS WRONG SO AFTER 8 DAYS, THEY GAVE THE CAR BACK TO ME. OF COURSE WHILE THEY HAVE IT, IT STARTS RIGHT UP. WHAT HAS HAPPENED IS THAT I WOULD GET IN THE CAR AND IT SIMPLY WOULD NOT START, WON'T LOCK OR UNLOCK AND TRUNK WOULD NOT OPEN. NOT EVEN WHEN I TRIED THE KEY MANUALLY. IT SOUNDS ELECTRICAL TO ME. THE FIRST TIME IT HAPPENED, ONE OF THE MECHANICS TOLD ME HE HAD NOT SEEN THIS PROBLEM WITH MB IN 25 YEARS. I AM EXTREMELY UNHAPPY AND WILL NOT PURCHASE ANOTHER MB EVER AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercedes-Benz C-Class