Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11035270October 20, 2017
AIR BAGS
TAKATA RECALL. HAS NOT BEEN COMPLIED WITH.< PASSENGER AIR BAG.>.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034801October 20, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035141October 20, 2017
AIR BAGS
TAKATA AIRBAG RECALL -------------------------------------------------------------------- JAN 10,2017 MANUFACTURER RECALL NUMBER 2017010002 NHTSA RECALL NUMBER 17V017 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. -------------------------------------------------------------------- THERE IS STILL NOT A FIX FOR THIS RECALL, THE ORIGINAL NOTIFICATION I GOT WAS JAN 2017, STILL NO WORD ON WHEN THIS WILL BE FIXED. I BELIEVE THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035148October 20, 2017
AIR BAGS
TAKATA RECALL - ACTIVE RECALLS WERE ISSUED IN 2/2016 AND 5/2016 BUT I'VE YET TO RECEIVE A REPLACEMENT AIRBAG IN A TIMELY MANNER. THE RECALL STATUS STATES, "REMEDY NOT YET AVAILABLE." I RECENTLY RECEIVED A NOTICE FROM TK HOLDINGS, INC. THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY. I'M CONCERNED FOR MY SAFETY WONDERING WHEN OR IF THIS ISSUE WILL BE RESOLVED FOR OWNERS IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035160October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TAMPA AT (813) 579-2138 (4400 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034505October 19, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A LETTER FROM MERCEDES DATED AUGUST 2016 REGARDING THIS RECALL. SINCE THEN I HAVE CONTACTED THE FORT MYERS DEALERSHIP REQUESTING FREE REPLACEMENT. EACH TIME INCLUDING TODAY I WAS TOLD THEY DO NOT HAVE THE PARTS OR THE INSTRUCTIONS FROM CORPORATE TO REPLACE THE AIR BAGS. TODAY I RECEIVED A POST CARD REGARDING TK HOLDINGS FILING CHAPTER 11. LAST YEAR MY DAUGHTER WAS INVOLVED IN AN ACCIDENT CAUSING 19K OF DAMAGE AND THE AIR BAG DID NOT GO OFF. I DO NOT KNOW IF THAT IS A GOOD THING OR A BAD THING. SHE WAS TRAVELING EAST WHEN I STATIONARY TRUCK PULLED INTO HER LANE CAUSING PASSENGER FRONT END DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11034527October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ AT LONG OF CHATTANOOGA LOCATED AT 6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED BY EMAIL TO GET A LOANER VEHICLE BUT THE REQUEST WAS DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034553October 19, 2017
AIR BAGS, ELECTRICAL SYSTEM
MY AIRBAGS GO ON AND OFF ON THERE OWN. MY ELECTRICAL SYSTEM IS ALWAYS MESSED UP. MY LIGHTING GOES ON AND OFF, THE ELECTRICAL HAS CAUSED THE VEHICLE TO SOMETIMES JSUT SHUT OFF COMPLEYTELY AND NOT TUREN ON FOR DAYS. I HAVE HAD TIMES I HAD TO GET MY VEHICLE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034550October 19, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
I BEING WAITING FOR 3 YEARS NOW . I'M SCARED TO DRIVE THE CAR . MY AIRBAG WARNING LIGHT ARE ON FOR 3 YEARS NOW .THIS IS MY 4 TIME I I COMPLAIN ABOUT IT TO M.B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034720October 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH, ORLANDO FLORIDA IN ORLANDO, FL WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034346October 18, 2017
AIR BAGS
THERE IS A FEAR THAT SOME DAY I WILL BE DRIVING DOWN THE ROAD AND THAT BAG MAY HAVE TO GO OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034373October 18, 2017
AIR BAGS
TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THE TAKATA AIRBAG RECALL WAS IDENTIFIED AND MERCEDES BENZ STILL DOES NOT HAVE A SOLUTION OR ESTIMATED TIME WHEN THE REPAIRS WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034407October 18, 2017
AIR BAGS
TAKATA RECALL: JUST RECEIVED NOTICE THAT TAKATA HAVE FILED FOR BANKRUPTCY, I FOUND NO OTHER SOLUTIONS TO REPAIR OR REPLACE THE DEFECTIVE AIRBAG. MY MERCEDES BENZ DEALERSHIP IS UNABLE TO GIVE ME THE TIME AND PUT ME ON THE WAITING LIST. THIS IS THE ONLY CAR MY FAMILY HAVE. I'M AFRAID FOR MY FAMILY'S SAFETY INCLUDING MY 13 MONTH OLD DAUGHTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034402October 18, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE HAS NOT BEE REPAIRED YET. THIS ISSUE NEEDS TO BE RESOLVED, BEFORE I OR MY FAMILY ARE INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033967October 17, 2017
AIR BAGS
MY AIRBAG WARNING LIGHT KEEPS COMING ON. MY COMPLAINT INVOLVES 2 RECALL NOTICES I RECEIVED ON THE MERCEDES BENZ 300C CLASS WHICH HAS DEFECTIVE TAKATA AIR BAGS ON THE PASSENGER AND THE DRIVER'S SIDES THAT COULD POTENTIALLY KILL. MERCEDES USA SAID IT WILL NOT HAVE AIRBAGS TO REPLACE IN MY CAR UNTIL LATE 2018 FROM NHTSA. MERCEDES BENZ'S RESPONSE IS THAT NO ONE HAS YET DIED IN ONE OF ITS VEHICLES DUE TO TAKATA AIRBAGS. MERCEDES HAS DIRECTED VICTIMS OF THESE DEFECTIVE AIRBAGS TO THE NHTSA NATIONAL HIGHWAY AND SAYS THE BAGS WILL NOT BE AVAILABLE TO REPLACE UNTIL LATE 2018 WHEN NHTSA RELEASES THEM. I'VE ALREADY WAITED AND RISKED MY LIFE FOR MORE THAN A YEAR, ACTUALLY 4 YEARS. MERCEDES COULD CARE LESS. MY REQUEST IS THAT MERCEDES RETURN THIS CAR FOR THE SIMPLE FACT THIS CAR IS A 2011. IT WAS WIDELY REPORTED IN THE WALL STREET JOURNAL AND OTHER NEWS OUTLETS THAT HONDA AND TAKATA FOUND OUT THE BAGS WERE DEADLY AND DEFECTIVE AS FAR BACK AT LEAST AS 2001, HOWEVER, KEPT IT UNDER WRAPS. MERCEDES KNEW WHEN IT MADE THE DECISION TO PURCHASE THESE AIR BAGS AND INSTALL THEM INTO LATER MODEL VEHICLES, PROBABLY AT DRASTIC DISCOUNTS, THAT THE DEFECTIVE BAGS WERE NO GOOD AND WORSE POTENTIALLY DEADLY. ALREADY PEOPLE HAD DIED FROM THESE AIRBAGS. I DON'T WANT TO BE THE FIRST ONE TO DIE IN A MERCEDES DUE TO THESE AIRBAGS. I JUST HEARD BACK FROM THE NATIONAL TRANSPORTATION SAFETY BOARD, WHO SAID THAT MERCEDES IS MISINFORMING CONSUMERS. IT DOES NOT HAVE AIRBAGS THAT WILL BE RELEASED IN 2018. I CAN SEND YOU THE LETTER FROM MERCEDES DECLINING TO TAKE THE CAR BACK AND FROM NTSB REFERRING ME TO YOU. I WANT MY MONEY BACK. IT'S THE BIGGEST FLEECE OF AMERICAN CONSUMERS I HAVE EVER SEEN. ALL I HAVE IS A LETTER FROM MERCEDES DECLINING TO TAKE ITS CAR BACK, A PICTURE OF THE WARNING AIRBAG LIGHT THAT COMES ON THE DASH BOARD AND A LETTER FROM NTSB. I CAN MAIL THESE TO YOU IF YOU NEED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034080October 17, 2017
ENGINE
ROUGH START IN THE MORNING, CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE MERCEDES BENZ DEALERSHIP AT BUCKHEAD GA. WAS TOLD THAT THE CAM ADJUSTERS NOT FUNCTIONING. ESTIMATED REPAIR COST $4000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033433October 15, 2017
UNKNOWN OR OTHER
CAR ACCELERATED AFTER TAKING A RIGHT TURN INTO PARKING SPACE AND THE BRAKES DID NOT RESPOND. CAR WENT OVER A BANK AND FINALLY STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033479October 15, 2017
ELECTRICAL SYSTEM, STEERING
MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032905October 11, 2017
SEAT BELTS
LEFT REAR SEAT BELT JAMMED UP, TRAPPING MY DISTRESSED 3 YEAR OLD SON. IT WAS NECESSARY TO PHYSICAL CUT THE SEATBELT IN ORDER TO FREE THE CHILD. MID SECTION OF THE SEATBELT CONTRAPTION WAS PULLING PRESSURE ON THE CHILD BODY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11032782October 10, 2017
STEERING
THE STEERING WHEEL HAS ALUMINUM TRIM WHICH IS PEELING OFF IT CUT MY FINGER. IT'S TOO THIN AND HAS SHARP EDGES. ASKED DEALER TO REPLACE IT BUT WAITING ON DEALER TO GET BACK TO ME. I AM INFORMING YOU BECAUSE I DID RESEARCH ON GOOGLE AND BUNCH OF PEOPLE HAD SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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