Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11139920October 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COVINGTON (LOCATED AT 8080 WESTSHORE DRIVE, COVINGTON, LA 70433, (985) 900-1212) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT GEAR-SPROCKET AND EXHAUST CAM ADJUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139403October 10, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 675-4677) AND THE CONTACT WAS INFORMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138824October 6, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133535October 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS EXPERIENCING AN ENGINE STALL WHEN STARTING MY VEHICLE AND A RATTLING LIKE NOISE COMING FROM THE ENGINE AS WELL IN EARLY JANUARY 2018. MY ENGINE LIGHT SENSOR CAME ON ABOUT 2 DAYS LATER. I TOOK MY CAR TO MB LONG BEACH AND WAS ADVISED THAT I NEEDED TO HAVE THE CAMSHAFT ADJUSTED WHICH WOULD COST ME APPROXIMATELY $4K+. IT WAS FURTHER EXPLAINED THAT THIS ISSUE WAS DUE TO A CRACK IN THE SHAFT AND THE OIL IS NOT BEING PROPERLY DISPERSED. AFTER FURTHER INVESTIGATION ON MY OWN BEHALF, THIS IS AN ENGINE MANUFACTURER DEFECT AND THERE ARE SEVERAL CONSUMER COMPLAINTS REGARDING THIS SAME ISSUE. AFTER CALLING MB USA SEVERAL TIMES, I FINALLY RECEIVED A CALL BACK STATING, I COULD RECEIVE A "1-TIME, 10% OFF THE TOTAL COST OF THE REPAIR. IF THIS WAS A CONSUMER RELATED VEHICLE REPAIR NEGLIGENCE THEN THE CONSUMER COVERING THE EXPENSE WOULD BE THE RIGHT THING TO DO, BUT WHEN THIS IS A DEFECT FROM THE MANUFACTURER AND MB IS AWARE OF IT THEN THIS EXPENSE SHOULD BE ONE THAT SHOULD COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133082October 3, 2018
AIR BAGS
TAKATA RECALL FROM YOUR WEBSITE: JAN 10,2016 MANUFACTURER RECALL NUMBER 2018030004 NHTSA RECALL NUMBER 18V043 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE ALMOST 3 YEARS AND THEY HAVE NO REMEDY. THIS IS A DANGEROUS SITUATION THAT SHOULD HAVE BEEN RESOLVED BY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132991October 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (W SIMONSON MERCEDES-BENZ, 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, 855-677-2690) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132881October 2, 2018
EXTERIOR LIGHTING
TAIL LIGHT ASSEMBLY BURNING UP AGAIN. MY 2010 MB C300 4MATIC SPORT HAD A RECALL TO REPLACE BOTH TAIL LIGHT ASSEMBLIES ABOUT 3 YEARS AGO. NOW IT IS HAPPENING AGAIN AND MB DEALER WANTS $159 JUST FOR A DIAGNOSTIC. PROBLEMS: DASH WARNING MESSAGES STARTED TO APPEAL SAYING PROBLEMS WITH TAIL LIGHT, BRAKE LIGHT, FOG LIGHT, TURN SIGNAL, REVERSE LAMP... EVERYTHING IS OUT. LIGHT BULBS LOOKED FINE BUT I REPLACED ALL BULBS ANYWAY (FROM AUTOZONE PARTS), WORKED FOR A FEW HOURS, THEN WARNING MESSAGES SHOWED UP AGAIN. REPLACED ALL BULBS AGAIN. SAME THING. THEN ONE DAY, MESSAGES STOPPED AND EVERYTHING IS WORKING AGAIN. THEN A FEW DAYS LATER, IT STARTED AGAIN. WENT TO A MB DEALER (AT CHANTILLY, VA) ON 10/2/18 WHO WANTED $159 JUST FOR A DIAGNOSTIC TEST. I INSTEAD PURCHASED A NEW TAIL LIGHT PANEL (LAMP CARRIER P/N 204-820-15-00-05) AT $20 BEFORE TAX TO REPLACE ON MY OWN. CAME HOME OPENED UP THE PANEL AND FOUND A BURNED WIRE. IT EVEN MELTED THE BLACK PLASTIC HOUSING OF WIRE HARDNESS AND A BLACK BURNED MARK ON THE PANEL (CARRIER). PLEASE SEE ATTACHED PHOTOS. THIS CAN CAUSE A CAR FIRE. ALSO VERY UNSAFE DRIVING BECAUSE TUNE AND BRAKE LIGHTS ARE NOT WORKING. SHOULDN'T MB FIX THIS AGAIN AT NO CHARGE? PLEASE RECALL AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132689October 1, 2018
AIR BAGS
TAKATA SAFETY RECALL - HIGH DEATH RISK THIS RECALL BEGAN IN FEBRUARY 2016, ALMOST TWO YEARS AGO, AND TO DATE THERE HAS BEEN NO RESOLUTION. I HAVE RECEIVED NUMEROUS LETTERS, REGARDING AVAILABILITY OF REPLACEMENT PARTS, AND EACH LETTER PUSHES MY PRIORITY GROUP LOWER, DUE TO THE ASSUMPTION THAT HIGHER HUMIDITY INCREASES THE ASSOCIATED RISKS, HOWEVER THAT CAN VARY BASED ON ANNUAL WEATHER CONDITIONS, EVEN IN ARIZONA, WHERE WE HAVE HAD MORE RAINFALL AND HUMIDITY THIS YEAR. I DO NOT BELIEVE FOR ONE SECOND THAT THEY HAVE BEEN UNABLE TO ACCESS REPLACEMENT PARTS FOR THIS RECALL FOR TWO YEARS! MERCEDES IS CLEARLY STALLING AND TRYING TO SPREAD OUT THEIR EXPENSE FOR THE RECALL OVER SEVERAL YEARS, RATHER THAN TAKING THE HIT TO THEIR BOTTOM LINE ALL AT ONCE, WITHOUT CONCERN FOR THE SAFETY OF THEIR CONSUMERS, THIS IS COMPLETELY UNACCEPTABLE. NHTSA NEEDS TO MAN UP AND QUIT GRANTING MERCEDES EXTENSIONS TO COMPLETE THE NECESSARY REPAIRS AT THE POTENTIAL PERIL OF THE AUTOMOBILE OWNERS. ENOUGH IS ENOUGH, GET THE AIRBAGS REPLACED BEFORE SOMEONE IS SERIOUSLY INJURED OR DIES! I CAN TELL YOU THIS, IF ANYTHING HAPPENS TO ANYONE IN MY FAMILY, AS A RESULT OF THESE EXPLOSIVE AIRBAGS, WE WILL SUE MERCEDES AND EVERYONE THAT ALLOWED THIS TO CONTINUE TO THE FULLEST EXTENT OF THE LAW, OF THAT YOU CAN BE SURE! I WILL NOT BE PURCHASING ANOTHER MERCEDES AGAIN, MY NEXT VEHICLE WILL UNDOUBTEDLY BE A BMW, THEY HAVE MUCH BETTER SAFETY RATINGS THAN MERCEDES NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132367September 30, 2018
AIR BAGS
TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132393September 30, 2018
AIR BAGS
I HAVE INSISTED ON SEVERAL OCCASIONS THAT MERCEDES DEALERSHIP AT OXNARD, CA TO FIX THE RECALL OF THE AIRBAG. FOR THE YEAR AND A HALF 2016-TO 2018, IT HAS NOT BEEN REPAIRED DUE TO " LACK OF REMEDY" TO HAVE PARTS/FIX THE RECALL. I AM COPYING THIS MESSAGE TO MY ATTORNEYS. IN THE CASE OF A FATAL COLLISION AND AIRBAG NOT DEPLOYED PROPERLY TO SAVE MY LIFE, I AM EMPOWERING MY DAUGHTER AS MY ONLY HEIR TO ENVOKE THE MOTHER OF THE LAWSUITS. I WILL INSTRUCT TO INVOKE STATUTORY SANCTIONS AGAINST EVERY GOVERNMENT ENTITY THAT PASSIVELY /NEGLIGENTLY ALLOWED THE MALFUNCTIONED EQUIPMENT RELEASED ON THE ROADS. THAT WILL BE A NEGLIGENCE PER SE FOR THE STARTERS. IF THE TAKATA AIRBAG MANUFACTURER ALREADY BANKRUPT, THE MERCEDES WILL BEAR FULL RESPONSIBILITY. GOD HELP YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132272September 29, 2018
AIR BAGS
TAKATA RECALL THESE RECALLS WERE ANNOUNCED IN 2016 AS POSSIBLY LEADING TO SERIOUS INJURY AND DEATH AND, TO DATE, THERE HAS BEEN NO REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132293September 29, 2018
AIR BAGS
TAKATA RECALL. NOTIFIED OF RECALL IN FEB 2016, BUT AIRBAGS HAVE NOT BEEN FIXED OR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132294September 29, 2018
AIR BAGS
I HAVE INSISTED ON SEVERAL OCCASIONS THAT MERCEDES DEALERSHIP AT OXNARD, CA TO FIX THE RECALL OF THE AIRBAG. FOR THE YEAR AND A HALF 2016-TO 2018, IT HAS NOT BEEN REPAIRED DUE TO " INABILITY" TO HAVE PARTS/FIX THE RECALL. I AM COPYING THIS MESSAGE TO MY ATTORNEYS. IN THE CASE OF A FATAL COLLISION AND AIRBAG NOT DEPLOYED PROPERLY TO SAVE MY LIFE, I AM EMPOWERING MY DAUGHTER AS MY ONLY HEIR TO ENVOKE THE MOTHER OF THE LAWSUITS. I WILL INSTRUCT TO INVOKE STATUTORY SANCTIONS AGAINST EVERY GOVERNMENT ENTITY THAT PASSIVELY ALLOWED THE MALFUNCTIONED EQUIPMENT RELEASED ON THE ROADS. THAT WILL BE A NEGLIGENCE PER SE FOR THE STARTERS. IF THE TAKATA AIRBAG MANUFACTURER ALREADY BANKRUPT, THE MERCEDES WILL BEAR FULL RESPONSIBILITY. GOD HELP YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131918September 27, 2018
AIR BAGS
TAKATA RECALL- NOTIFIED IN MARCH 2017 OF THE RECALL, STILL NOT FIXED. UNACCEPTABLE IF THIS IS A "RISK OF SERIOUS INJURY OR DEATH". 18 MONTHS IS NOT A "REASONABLE AMOUNT OF TIME". DOUBT WE CAN SELL CAR EITHER. SEEMS LIKE A LAWSUIT WAITING TO HAPPEN. WHAT IS THE WAY FORWARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132022September 27, 2018
AIR BAGS, POWER TRAIN
MY CAR HAS TWO RECALLS FOR THE AIRBAGS WHICH MEANS MY CAR CAN NOT BE TRADED IN BECAUSE IT'S NOT RESALEABLE. THESE RECALLS ARE NOT MINORITY'S AND WE RISK SERIOUS INJURY OR POSSIBLE DEATH BECAUSE MERCEDES CAN FIX THE PROBLEM. REASSURANING KNOWING IF YOU'RE EVER IN AN ACCIDENT YOUR AIRBAGS MAY DISTINCTION DURING IMPACT OR BE THE REASON YOU DIE. I'M STUCK WITH THIS CAR UNTIL THE REMEDIES ARE AVAILABLE, BUT I'M ALSO STUCK WITH RISKING MY LIFE. I STARTED HAVING TRANSMISSION PROBLEMS WITH HESITATING TO SPEED UP FROM A STOP OR SLOWER SPEED. THE DEALERSHIP SAID IT WAS MY INTAKE MANIFOLD FLAP THAT NEEDED TO BE REPLACED. OF COURSE THAT WASN'T THE PROBLEM AND IT'S GETTING WORSE. I HAD IT LOOKED AT AGAIN TO BE TOLD NOTHING WAS WRONG AND NO CODES WERE DISPLAYED DURING THE DIAGNOSTIC CHECK. MEANWHILE MY CAR GETS WORSE BY THE WEEK AND MY TRANSMISSION FEELS LIKE SOMETHING IS CLEARLY WRONG. FOR THE THIRD TIME I HAD IT CHECKED AND THIS TIME HAD A TECHNICIAN RIDE WITH ME. HE NOTED THE HESITATING FEELING WHILE DRIVING AND VALIDATED MY CONCERNS. HE SAID HE PERSONALLY BELIEVES MY TRANSMISSION IS MALFUNCTIONING BUT MERCEDES IS COVERING THEIR TAILS. HE SUGGESTED I TAKE IT TO A PRIVATE MECHANIC WHO SPECIALIZES IN MERCEDES UNLESS I WANT TO PAY $9,000 TO MERCEDES TO BE TOLD A RANGE OF THINGS NEED TO BE FIXED AND THE PROBLEM NEVER BE SOLVED. ABSOLUTE RIP OFF AND I'LL NEVER BUY MERCEDES AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131513September 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (WALSER MERCEDES-BENZ OF WICHITA, 1545 N GREENWICH RD, WICHITA, KS 67206, 316-221-3482) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130837September 23, 2018
AIR BAGS
TAKATA RECALL MERCEDES STILL HAS NOT MADE ANY ACTUAL REPAIRS ON THE VEHICLES. I HAVE BEEN TOLD EVERY MONTH SINCE THE INITIAL RECALL THAT THEY ARE WAITING ON PARTS. THIS IS RIDICULOUS! MERCEDES HAS NO INTENTION OF REPLACING THESE AIRBAGS, DO THEY? I LIVE AND DRIVE IN FLORIDA. MERCEDES WILL NOT PROVIDE A LOANER VEHICLE DESPITE NUMEROUS REQUESTS. WHEN ARE YOU GOING TO MAKE THE MANUFACTURERS LIVE UP TO THEIR RESPONSIBILITY. A FAKE RECALL IS A FAKE RECALL. PLEASE STOP LETTING THEM PULL THE WOOL OVER YOUR EYES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130800September 22, 2018
ENGINE
85000 MILES, REGULAR OIL CHANGES AND MAINTENANCE, DID NOT DRIVE FOR 8 MONTHS, AFTER 1 MONTH OF DRIVING, ENGINE WOULD NOT START AT TIMES AND SOUNDED STRANGE WHEN CRANKING ENGINE WOULD EVENTUALLY START AND RUN O.K., TOOK VEHICLE TO DEALERSHIP AFTER 2ND OCCURENCE, ACCELERATION HAS ALWAYS LAGGED SINCE PURCHASED-TURBO LAG ??? DEALERSHIP SAID PROBLEM WAS INTERNAL WITH CAM TENSIONER POSSIBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130619September 21, 2018
UNKNOWN OR OTHER
DOOR PANEL: MY DRIVERS SIDE INTERIOR DOOR HANDLE WILL NOT OPEN THE DOOR. THE MECHANISM BEHIND THE DOOR HAS BROKEN. MY MECHANIC STATED THE ENTIRE DOOR PANEL REQUIRES REPLACEMENT. I SPOKE WITH MERCEDES AND THEY WILL NOT COVER THE COST AND THIS IS A TREMENDOUS SAFETY CONCERN. I SEE THROUGH MY SEARCHES THIS IS KNOWN PROBLEM WITH THIS VEHICLE AND I WOULD LIKE TO KNOW WHY MERCEDES BENZ CORPORATION IS NOT STANDING BEHIND THIS DESIGN FLAW. I BET IF PEOPLE WERE DYING OR DIED FROM THIS SAFETY FLAW IT WOULD BE HANDLED IMMEDIATELY WITH SETTLEMENTS OUTSIDE THE COURTS AND AWAY FROM THE PUBLIC EYE. WHERE IS THE ACCOUNTABILITY FOR THERE PRODUCT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130368September 20, 2018
AIR BAGS
"TAKATA RECALL" I HAVE BEEN WAITING MY LOCAL DEALER OF MERCEDES BENZ TO REPLACE THE AIR BAGS WITH THERE EXCUSE THAT THEY DO NOT HAVE THE PARTS AVAILABLE. ITS BEEN OVER A YEAR. I HAVE CALLED THEM TODAY AND THEY HAVE THE SAME EXCUSE. MAKE ME BELIEVE THAT THEY ARE WAITING ME TO CHANGE OR SALE THE CAR TO THEN NOT HAVE THE RESPONSIBILITY TO REPLACE THE EQUIPMENT. I USE THE CAR ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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