Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11175150February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE DEALER (MN CUTLER BAY MERCEDES, 10701 SW 211TH ST, CUTLER BAY, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175151February 8, 2019
AIR BAGS
TAKATA RECALL: MERCEDES BENZ KEEPS POSTPONING THE DATE WHEN THEY "WILL GET PARTS." IT'S BEEN YEARS AND NOW THEY SAY THEY CAN'T FIX IT UNTIL 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175167February 8, 2019
AIR BAGS, STRUCTURE:BODY
TAKATA RECALL WAS MADE ON THIS CAR IN JANUARY 2017 AND NO REMEDY HAS BEEN RELEASED OVER TWO YEARS LATER. ALSO, THE PAINT ON THE WHOLE CAR BUBBLED BEING A DEFECT FROM MERCEDES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175175February 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 2019010001 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF WESTWOOD, 425 PROVIDENCE HWY, WESTWOOD, MA 02090, (781) 688-1000) WAS CONTACTED OVER TWO YEARS AGO, BUT THERE WAS NO RESPONSE TO DETERMINE WHEN PARTS WOULD BE AVAILABLE FROM THE MANUFACTURER THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175186February 8, 2019
AIR BAGS
TAKATA RECALL - ITS'S BEEN 3 YEARS AND NO REMEDY HAS BEEN PROVIDED BY MB MANUFACTURER RECALL NUMBER2018030004 NHTSA RECALL NUMBER18V043 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE OCT 16,2017 MANUFACTURER RECALL NUMBER2017120022 NHTSA RECALL NUMBER17V627 RECALL STATUSRECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174932February 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BEVERLY HILLS (9250 BEVERLY BLVD, BEVERLY HILLS, CA, (310) 659-2980) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 2-HX2DGS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174993February 7, 2019
FUEL/PROPULSION SYSTEM
I HAD A FUEL PUMP FLANGE CRACK AND LEAK FUEL WHEN TANK WAS FILLED. ALSO, THE CHECK ENGINE LIGHT THREW CODES RELATING TO SMALL LEAKS IN THE SYSTEM AND AS SUCH WOULDN'T PASS STATE INSPECTION. I HAD TO GET THESE FIXED -- BASICALLY BOTH SIDES (FUEL PUMP/FILTER/SENDING UNIT) AT THE COST OF ALMOST $1,000 AT A LOCAL SHOP. ALL VIN SEARCHES DIDN'T SHOW THAT MY CAR WAS UNDER RECALL FOR THE FUEL SYSTEM, HOWEVER I NOTICED THAT MANY OTHER MODELS IN YEAR 2011-2012 WERE UNDER RECALL: SEE NHTSA CAMPAIGN ID #12V557000. I BELIEVE THIS MODEL SHOULD BE INCLUDED IN THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175020February 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175061February 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTOHAUS ON EDENS AT (847) 272-7900 (LOCATED AT 1600 WEST FRONTAGE RD, NORTHBROOK, IL 60062) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174712February 6, 2019
POWER TRAIN
PROBLEMS WITH DRIVESHAFT BREAKING. I WAS LEAVING THE PARKING LOT AND THE WHEEL STARTED MAKING A LOUD SQUEAKING NOISE. I WAS ONLY DRIVING A ABOUT 10-15 MILES. AS I PULLED OUT OF THE PARKING LOT AND STARTED TO GO FASTER THE NOISE GOT LOUDER. I WAS ABLE TO DRIVE HOME. THE NEXT DAM I TOOK THE VEHICLE TO DEALERSHIP AND WAS TOLD BY THE MECHANIC THAT DRIVESHAFT WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174717February 6, 2019
AIR BAGS
TAKATA RECALL MERCEDES ADVISES REPLACEMENT PART NOT AVAILABLE UNTIL MAY 2020. CONSIDERING DANGER OF DEATH/DISFIGUREMENT FROM AN IMPACT INCIDENT, THIS DELAY TO REPAIR IS EXCESSIVE AND UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174745February 6, 2019
STEERING
TL* THE CONTACT LEASED A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). MERCEDES-BENZ OF MARIN (540 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, (415) 233-6509) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174839February 6, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C350E. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 58908, 406-721-4000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174517February 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LANCASTER (5100 MAIN ST, EAST PETERSBURG, PA 17520, (717) 569-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174543February 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW COUNTRY MOTOR CARS, INC (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173924February 4, 2019
AIR BAGS
THE TAKATA AIRBAG RECALL IS APPROXIMATELY 4 YEARS OLD NOW AND MERCEDES HAS REFUSED TO DO ANYTHING ABOUT IT. AND I LIVE IN A HIGH RISK AREA OF SOUTH FLORIDA. I GET A LETTER PER YEAR FORM MERCEDES STATING THEY ARE LOOKING INTO IT. I HAVE CALLED THE LOCAL DEALER MANY TIMES. EACH TIME I CONTACT MERCEDES THEY REPLY THEY ARE LOOKING INTO IT AND HAVE NO INFORMATION. FRIENDS WITH FORDS CHEVYS AND ALMOST ANY OTHER CAR BRANDS GOT LOANER CARS AND THEN THEIR VEHICLE REPAIRED. MERCEDES IS IGNORING THE ISSUE, SHOULD BE FINED VERY HEAVILY, AND MADE TO FIX THEIR CARS IMMEDIATELY. PLEASE LET ME KNOW HOW AND WHAT I CAN DO INCLUDING IF I CAN SUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174248February 4, 2019
STEERING
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V850000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LONG BEACH (2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 374-7759) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174382February 4, 2019
AIR BAGS
"TAKATA RECALL." I RECEIVED A NOTICE FROM MBUSA, IMPORTANT SAFETY RECALL INTERIM NOTICE TO REPLACE PASSENGER SIDE AIRBAG MODULE, MBUSA RECALL #2019010001 - PND TAK PHASE 4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173644February 2, 2019
ELECTRICAL SYSTEM
I READ ALL THE INTERNET AND FORUMS ALMOST EVERY C300 HAS THE SAME PROBLEM. IT'S NOT FAIR TO THE CONSUMERS THAT WE PAY FOR A MANUFACTURING MALFUNCTION. CAR WON'T START AND SHOW A MSG OF TAKE CAR OF IGNITION . IT'S A $2000 FIX FOR SOMETHING SMALL BUT ONLY CAN BE FIXED AT THE DEALERSHIP. IT'S A HIGHWAY ROBBERY IN BRIGHT DAY LIGHT . PLEASE SAVE THE CONSUMERS FROM A GREEDY COMPANY . LAST TIME I WILL EVER OWN A BENZ .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173497February 1, 2019
WHEELS
SINCE I BOUGHT THE MY 2016 C450 AMG IN 2016 BRAND NEW I STARTED HAVING ISSUES WITH THE RIMS A MONTH LATER AFTER PURCHASING THE CAR. I TOOK IT BACK TO THE SERVICE DEPARTMENT AND THEY TOLD ME IT WAS A CRACKED RIM ,I RESPONDED BY LETTING THEM KNOW I NEVER RAN OVER ANY POTHOLES.THE RIM WAS REPAIRED, BUT A MONTH LATER AGAIN THE PROBLEM ACCURRED.MY CAR HAS BEEN IN THE SERVICE DEPARTMENT FOR THE SAME PROBLEM EVERY OTHER MONTH FOR THE SAME PROBLEM ON EACH OF MY TIRES ,ALL OF MY TIRES HAVE BEEN CRACKED WITHOUT ME RUNNING INTO POTHOLES.JUST YESTERDAY I RECEIVED MY CAR BACK FROM SERVICE AFTER A WEEK OF THEM HAVING IT FOR A CRACKED RIM AGAIN ON THE FRONT RIGHT SIDE.WHEN I LEFT THE SERVICE DEPARTMENT THE TIRE PRESSURE WAS AT 36 PERCENT THIS MORNING ALL THE TIRES ARE AT THEIR NORMAL PRESSURE EXCEPT THE RIGHT FRONT TIRE IT'S AT 30 PERCENT. IT IS LOSING AIR AGAIN. MY CAR HAS BEEN TO THE SERVICE DEPARTMENT OVER 15 TIME FOR PROBLEMS WITH CRACK RIMS WITHOUT ME RUNNING INTO POTHOLES. IS THERE A MANUFACTURING PROBLEM WITH THE RIMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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