Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11186234March 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOTOR WERKS OF BARRINGTON (1475 BARRINGTON RD, BARRINGTON, IL 60010, (847) 497-8669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186252March 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WAKO (1625 N VALLEY MILLS DR, WACO, TX 76710, (254) 244-0166) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186270March 12, 2019
AIR BAGS
TAKATA RECALL. RECALL IS OVER 3 YEARS OLD, FEBRUARY 9, 2016, REMEDY IS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185945March 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF NASHVILLE (LOCATED AT 630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,720. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185966March 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD AT 623-815-3900 (LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185978March 11, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151, (888) 774-1162) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184996March 8, 2019
AIR BAGS
TAKATA RECALL - RECEIVED LETTER FROM MERCEDES BENZ BACK IN MARCH 2017 AND AGAIN IN DECEMBER 2017 ABOUT AN AIRBAG RECALL ON MY CAR SAYING THEY WILL HAVE REMEDY BY DEC 2018, THEY STILL HAVE NOT FIXED THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185047March 8, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THE RINGS USED TO DETERMINE WHEEL SPEED FOR THE STABILITY SYSTEM FAIL, THIS HAS HAPPENED TWICE TO MY CAR AND CAN RESULT IN THE BRAKES BEING APPLIED WITHOUT WARNING. ALSO TAKATA AIR BAGS HAVE NOT BEEN REPLACED IN THE THREE YEARS AFTER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185110March 8, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185421March 8, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
IN FEBRUARY 2019 THE C300 ENGINE LIGHT CAME ON, TOOK THE VEHICLE TO THE DEALER AND THEY SAID IT WAS A BAD CATALYTIC CONVERTOR, AND THE DEALER TOOK THREE DAYS TO REPAIR IT. THREE WEEKS LATER IN MARCH 2019, WHILE DRIVING 25 MILES PER HOUR STRAIGHT ON A RESIDENTIAL STREET THE CAR SHUT OFF WITHOUT A SOUND, ALL THE LIGHTS ON THE INSTRUMENT CLUSTER LIT UP, AND THE CAR COASTED TO A STOP ON THE SIDE OF THE ROAD. I TRIE TO RESTART THE CAR, THE STARTER MADE NOISE BUT THE ENGINE WOULD NOT TURN OVER. I CALLED ROADSIDE ASSISTANCE AND DID THE THREE TIME LOCK AND UNLOCK ROUTINE, AND THE CAR WOULD NOT START. AFTER TOWING THE CAR BACK TO THE SAME DEALER, THEY TOLD ME THE CAR WAS SHOWING NO CODES, THE ISSUE COULD NOT BE REPLICATED AND THE CAR SHOULD BE FINE TO DRIVE AGAIN! I'M NOW AFRAID TO DRIVE THE VEHICLE, AND THE DEALER IS REFUSING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185446March 8, 2019
EXTERIOR LIGHTING:TURN SIGNAL, AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT AIR BAG WARNING INDICATOR ILLUMINATED AND THE FRONT PASSENGER TURN SIGNAL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY, RTE. 1, LYNNFIELD, MA 01940) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184788March 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184568March 6, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ALBUQUERQUE AT (505) 821-4000 (LOCATED AT 8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184609March 6, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CALABASAS (24181 CALABASAS RD, CALABASAS, CA 91302, (818) 528-5513) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184284March 5, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL 2020. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184427March 5, 2019
AIR BAGS
3 YEARS AGO MY CAR HAD A DRIVER SIDE AIRBAG RECALL. I CALL THE DEALERSHIP EVERY 4 MONTHS AND NOTHING HAS BEEN REPAIRED. NOW, IN 2019 I JUST FOUND OUT THERE IS A RECALL ON THE PASSENGER SIDE AIRBAG TOO. THE DEALERSHIP HAS TOLD ME THERE IS NOTHING THEY CAN DO RIGHT NOW ON EITHER RECALL. IT IS MY PROBLEM. ANYTHING I CAN DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184436March 5, 2019
AIR BAGS
TAKATA RECALL. STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS WITH NO PENDING REMEDY AFTER MANY YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183891March 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183917March 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183967March 4, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING (3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904) STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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