Mercedes-Benz C-Class Complaints

3,817 consumer complaints on file.

#11192447March 29, 2019
FUEL/PROPULSION SYSTEM
AUTO ONLY HAS 56K MILES AND FUEL PUMP WENT OUT, AUTO STALLED IN CITY TRAFFIC 2 TIMES IN MOTION, NO WARNING ON ISSUE UNEXPECTED DUE TO LOW MILEAGE ON AUTO. NO ENGINE CODE TILL 200 MILES AFTER FIRST STALL, ENGINE LIGHT FINALLY CAME ON, THEN SECOND STALL HAPPENED. HAD CODE READ P008A TRIGGERED. TOOK TO PERSONAL MECHANIC FOR TESTING AND REPAIR. HAD THE SYSTEM TESTED FOR THE RELAY, THE FILTER AND IT WAS THE FUEL PUMP. FIRST OCCURRENCE 03/19/2019 SECOND OCCURRENCE 03/23/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192465March 29, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SCHUMACHER EUROPEAN (18530 N SCOTTSDALE RD, PHOENIX, AZ 85054) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192291March 28, 2019
AIR BAGS
TAKATA RECALL -- I HAVE CALLED THE MERCEDES DEALERSHIP'S SERVICE DEPT SEVERAL TIMES, AND GET THE SAME ANSWER THAT THEY HAVE NO INFORMATION REGARDING THIS RECALL. I WOULD EXPECT THAT BY THIS TIME, THEY SHOULD AT LEAST HAVE SOME GENERAL IDEA OF WHEN THIS RECALL COULD BE HANDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192321March 28, 2019
ENGINE
ON MY 2013 C250 ONLY WITH 55K MILES, A RATTLE NOISE BEGINS ON THE ENGINE(SOUNDS LIKE A DIESEL ENGINE) THE EXHAUST CRANKSHAFT ADJUS, CENTRAL VALVE& CRANKSHAFT TENSIONER DEFAULTS) THERE WHERE 3 CARS ALL 2012 C250, 2013 C250 IN THE MERCEDES-BENZ DEALERSHIP (MERCEDES-BENZ OF CORAL GABLE WITH THE SAME ISSUE) THIS IS A CLEAR AND WELL STATED AND RECORDED CASES IN WHICH MB USA SHOULD ACCEPT THE DEFECT AND RECALL THIS ISSUE, MANY PEOPLE ALSO IN THE RECORD HAVE PAYED $4-5K FOR THIS COMMON ISSUE. FINALLY, NHTSA SHOULD LOOK INTO THIS MATTER AND FORCE MB USA TO OWN THIS WELL TOO COMMON DEFECT. I AM OBLIGATED TO ASK FOR LOANDS TO PAY FOR SOMETHING THAT IS A CLEAR MANUFACTURE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192105March 28, 2019
AIR BAGS
RECALL INFORMATION: PASSENGER SIDE AIR BAG SUMMARY: MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. (TAKATA). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191994March 27, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER (PARK PLACE MOTORS, 4201 BELTWAY PL, ARLINGTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192036March 27, 2019
FUEL/PROPULSION SYSTEM
WHEN I'M DRIVING THE CAR SEEMS TO LOOSE POWER THEN IT ACCELERATES LIKE IT HIT TURBO POWER AND THE ENGINE LIGHT COMES UP. IT ONLY HAS 57000 MILES. WHEN I DRIVE IT ON ECO IT RUNS FINE AND WHEN I CHANGE TO S START GIVING PROBLEMS. THE CAR FEELS LIKE IT STALLS, ALMOST AS IF IT'S GETTING NO FUEL. MY MECHANIC ADVISE ME TO GET IN TOUCH WITH YOU AND SEE IF YOU CAN ADVISE ME ON WHAT TO DO WITH IT, BECAUSE IT SHOULDN'T BE HAPPENING. THE ACCELERATION ISSUES WITH THIS VEHICLE PRESENT AN IMMINENT THREAT TO SAFETY OF BOTH DRIVER AND OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191551March 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). MERCEDES-BENZ OF RICHMOND (8225 W BROAD ST, HENRICO, VA 23294, (804) 755-9300) INDICATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE REPAIR APPOINTMENT FOR OVER A YEAR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191674March 26, 2019
AIR BAGS
TAKATA RECALL. WE HAVE BEEN WAITING FOR REPLACEMENT AIRBAGS AND WE ARE TOLD "NO REPLACEMENT IS AVAILABLE YET". HOW MANY YEARS DO WE WAIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191275March 25, 2019
STEERING
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY BECAME DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191487March 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2018. THE DEALER (RBM OF ATLANTA, INC, 7640 ROSWELL RD, ATLANTA, GA 30350) WAS CONTACTED AND STATED THAT THE REPLACEMENT AIR BAGS WOULD NOT BE AVAILABLE UNTIL APRIL OF 2020. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191483March 25, 2019
WHEELS
IN REGARD TO CONTINENTAL TIRES.THE WHEELS CRACK AT THE SLIGHTEST RESISTANCE. THE WHEELS CONSTANTLY NEED AIR PLACED IN THEM SOMETIMES TWICE A WEEK. IN A YEAR I HAVE HAD TO REPLACE 12 TIRES DUE TO CRACKING AT THE SLIGHTEST IMPACT. THE WHEELS DO NOT LAST 50 MILES AFTER BEING FLAT THEY ARE DESTROYED THE MINUTE THEY HIT IMPACT. THESE ARE DANGEROUS TIRES FOR ANYONE AND THESE NEED TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191052March 23, 2019
FUEL/PROPULSION SYSTEM
AT COLD START, ESPECIALLY WHEN THE HEATER IS ON, THE CABIN SMELLS OF RAW GASOLINE. THE ISSUE IS QUITE ANNOYING AND EXTREMELY DANGEROUS. AFTER PERFORMING A GOOGLE SEARCH ABOUT THE PROBLEM, I'VE NOTICED THAT OTHERS WHO OWN W205 HAVE EXPERIENCED THIS PROBLEM. THIS IS JUST ONE EXAMPLE OTHERS' COMPLAINTS: HTTP://M.CARCOMPLAINTS.COM/MERCEDES-BENZ/METRIS/2016/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190843March 22, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190989March 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO KEYES EUROPEAN MERCEDES-BENZ (LOCATED AT 5400 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, (818) 574-5053) WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190530March 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190574March 21, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MIAMI (1200 NW 167TH ST, MIAMI, FL 33169, (305) 707-0147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190184March 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN ACCELERATING WITH MY MERCEDES C300, THE CAR IS ACTUALLY LOOSING POWER. THE EFFECT IS REINFORCED AS THE CONTROLLING SYSTEM IS BLOCKING THE ACCELERATION. RESULT IS THAT THE CAR IS BRAKING SUDDENLY INSTEAD OF ACCELERATING. IT IS PARTICULARLY DANGEROUS WHEN TRYING TO PASS ANOTHER CAR ON THE HIGH WAY AS THE CAR WILL BRAKE. I ALMOST EXPERIENCED TWICE AN ACCIDENT ON THE HIGHWAY DUE TO THIS ACCELERATION/BAKE ISSUE. I BROUGHT MY CAR TO AN INDEPENDENT MERCEDES REPAIR CENTER. THEY CONFIRMED TO ME THAT MERCEDES ISSUED A TECHNICAL BULLETIN FOR AN ELECTRICAL CABLE REPLACEMENT DUE TO THAT FAILURE. THE ISSUE DESCRIBED ON THE TB IS IDENTICAL TO THE EXPERIENCE ISSUE. I CONTACTED MY MERCEDES DEALERSHIP SERVICE DEPARTMENT. THEY INFORMED ME THERE IS NO RECALL AND DON'T CONSIDER THIS ISSUE A SAFETY ISSUE. THEY WON'T REPLACE THE ELECTRICAL CABLE UNLESS I PAID FOR THE "SERVICE". THE CABLE HAS NOT BEEN DAMAGED OR DISCONNECTED. IT IS SIMPLY FAULTY AND MERCEDES KNOWS THE ISSUE AS THEY ISSUED A TB FOR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190243March 20, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V850000 (STEERING) AND 18V838000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORANGE PARK (7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190272March 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ DENVER, 4300 E. KENTUCKY AVE, GLENDALE, CO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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