Mercedes-Benz A-Class Complaints

88 consumer complaints on file.

#11494675November 23, 2022
SEAT BELTS
The driver’s seatbelt failed to properly engage during a high-speed rear-end collision allowing his head and face to strike the steering wheel causing a loss of consciousness and other symptoms of traumatic brain injury. Thus far the problem has not been reproduced or confirmed by a dealer but it is believed the seat belt was inspected by EMTs responding to the scene. Additional documentation will be provided when received. There were no warnings or other symptoms of the problem prior to the failure. This report is filed on behalf of the owner and driver by their attorney.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11470964June 25, 2022
AIR BAGS, ELECTRICAL SYSTEM
My A220 has numerous problems starting the airbag failure light comes on very often which I took in for a repair - Mercedes of downtown stated they fixed but it still has the airbag failure light appearing every now and again. The second issue that keeps happening is what I believe is a transmission failure, the first time I bought the car I noticed it kept jolting when accelerating and or going up a hill. I was quite scared because I had a ford focus that did the same thing and would die on me all the time. This A220 has the same exact jolting as my ford focus did but does not die. I kept bringing my car into Mercedes and explaining my concern, they didn't find any issues until recently when Mercedes stated it was the "battery" after they "supposedly fixed the issue, I noticed a month went by and the car continues to have the same jolting. I am extremely terrified of driving this car at this point and need assistance in having Mercedes look into this deeper.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469357June 15, 2022
BACK OVER PREVENTION, STEERING, SUSPENSION
The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System), 21V990000 (Suspension, Steering), and 22V232000 (Back Over Prevention) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461961April 24, 2022
WHEELS
A few weeks ago, I abruptly noticed that my front right tyre pressure was lower than the rest. I went to a gas station and filled air in the tyre and all was good. I drove over 200 miles in 3 days and did not see any significant issues. After this, I didn't drive for about 3 days as I was working for home. Over these 3 days the tyres seemed to have lost pressure again! I got my types checked and turns out the wheel rims, which are manufactured by Mercedes have a crack in them. This has happened out of nowhere and for absolutely no reason at all. I did not hit anything or go over any potholes. As a certified engineer, I can attest to the fact that this is not normal, the wheel rims getting damaged before the tyres of the car are affected is not good design on the part of Mercedes. I have seen a lot of forums and a lot of people complaining about this issue and I firmly believe action needs to be taken against Mercedes to rectify this life threatening issue. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456666March 14, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle has a open recall which has made me lose money due to not being able to trade it or even sell it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454887March 2, 2022
ENGINE
The contact owns a 2019 Mercedes-Benz A220. The contact stated that while driving approximately 45 MPH, the vehicle erroneously reduced speed to 12 MPH with the check engine warning light illuminated. The vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454647March 1, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 2/27/22 when I pressed the start button the digital panel tripped off. All the warning messages were on and no response. No start. When the dealer of MB of Pembroke Pines made a diagnostics they Said that the transmission software don’t communicate with the CPU of the system. This is serious safety issue because what if is happened while the car is running in a highway? Or in an intersection? I’m scare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453148February 20, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Traveling at 65 MPH in the right-hand lane * Driving Assistance ON * Traffic Sign Assist ON * Speed Limit Adoption ON Staying in the right-hand lane, I pass by an offramp Sudden deceleration to 20 MPH – Phantom braking This has happened twice traveling past the same offramp. Since, I have turned the Speed Limit Adoption OFF Note that this particular off ramp has more than one speed limit sign (yellow) visible from the freeway. My guess is that the Mercedes is reading the off ramp signs and interpreting them to be for the freeway and not for the off ramp. I consider the sudden deceleration to be dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449312January 28, 2022
STEERING, SUSPENSION
The contact owns a 2019 Mercedes-Benz A220. The contact stated that he received notification of NHTSA Campaign Number: 21V990000 (Steering, Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446252January 4, 2022
AIR BAGS
We was driving 3 days ago at night was heavy raining and the passenger bag deployed for not reason scare my daughter and I few bruises on her .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441309November 22, 2021
UNKNOWN OR OTHER
The contact owns a 2019 Mercedes-Benz A220. The contact received a notification for NHTSA Campaign Number: 20V045000 (Unknown or Other) however, the part to do the recall repair was not yet available. The dealer was notified about the recall and the contact was informed that the NHTSA had to confirm the approval of the recall. The manufacturer had been notified of the recall and confirmed the information. MBAG intended to submit a petition for inconsequential noncompliance for NHTSA review. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439885November 9, 2021
AIR BAGS
The contact owns a 2019 Mercedes-Benz A220. The contact stated upon listing the vehicle for rental, she became aware of the recall for NHTSA Campaign Number: 20V106000 (Air Bags) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438874November 1, 2021
VISIBILITY:WINDSHIELD
2019 MERCEDES BENZ A220. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE WINSHIELD AND TIRES IN VEHICLE. THE CONSUMER STATED THE FRONT AND BACK WINDSHIELDS DEVELOPED BUBBLES AND NEEDED TO BE REPLACED AT 3000 MILES. SHORTLY AFTER, THE TIRES WERE DETEREMINED TO BE 50% WORN. THE MANUFACTURER AND DEALER WERE NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437270October 18, 2021
UNKNOWN OR OTHER
Three open recalls for over a year with no remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437171October 18, 2021
BACK OVER PREVENTION
The contact owns a 2019 Mercedes-Benz A220. The contact received notification of NHTSA Campaign Number: 20V046000 (Back Over Prevention). The contact had taken the vehicle to the dealer and was informed that the recall was serviced; however, the recall remained under his VIN. The contact called the dealer and was informed that it may take a few months for the recall to be removed from the VIN. The manufacturer had been notified of the recall and assured him that the recall had been serviced. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436454October 12, 2021
UNKNOWN OR OTHER
There are no problems with the vehicle but this recall listed on the NHTSA is preventing me from listing my vehicle on Turo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432378September 9, 2021
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2021 Mercedes Benz A220. The contact stated while reversing the vehicle, the rearview camera screen was blank. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer and was made aware that NHTSA Campaign Number: 21V354000 (Back Over Prevention, Electrical System) was associated with the VIN. The dealer informed the contact that she was added to the waiting list. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432005September 7, 2021
ELECTRICAL SYSTEM
The contact owns a 2021 Mercedes Benz A220. The contact received notification of NHTSA Campaign Number: 21V354000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure listed in the recall. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431403September 1, 2021
STRUCTURE:BODY, AIR BAGS
Injured due to takers airbags
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11428577August 10, 2021
BACK OVER PREVENTION, ELECTRICAL SYSTEM
The contact owns a 2020 Mercedes-Benz A220. The contact received notification of NHTSA campaign number: 21V354000 (Back Over Prevention, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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