Mazda Mazda5 Complaints

412 consumer complaints on file.

#10317379March 6, 2010
STEERING
PARKED INTO PARKING SPACE, WHEN I PUT IT IN REVERSE TO BACK UP AND DRIVE AWAY THE POWER STEERING SUDDENLY TURNED OFF AND AN ORANGE CAUTION LIGHT TURNED ON MY DASH BOARD, THE POWER STEERING DID NOT WORK DURING THE DRIVE HOME. AFTER SOME RESEARCH IT SEEMS THAT THIS A RECURRING PROBLEM WITH THE MAZDA 5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317006March 5, 2010
STEERING
STOPPED IN TRAFFIC AT TRAFFIC SIGNAL. ATTEMPTED TO CHANGE LANES AND MAKE TURN WHEN THE POWER STEERING STOPPED WORKING WHILE WHEELS WERE TURNED IN THE DIRECTION OF THE TURN. I WAS ABLE TO MANUALLY TURN THE STEERING WHEEL AND MAKE THE TURN. DASHBOARD INDICATOR LIGHT WAS ON INDICATING A PROBLEM WITH POWER STEERING. DROVE TO SAFE AREA AND CHECKED UNDER HOOD. FLUID LEVEL WAS OK. BELT WAS TURNING. POWER STEERING STILL NOT WORKING. TURNED VEHICLE OFF AND RESTARTED. POWER STEERING WAS OPERATIONAL AND DASH LIGHT WAS OFF. WENT TO DEALER WHO QUERIED THE SYSTEM BUT DID NOT FIND AND 'CODES' FOR THE PROBLEM. THIS COULD HAVE BEEN A PROBLEM IF MY WIFE OR CHILDREN WERE DRIVING AND DID NOT HAVE THE STRENGTH TO CORRECT THE PROBLEM AND STRAIGHTEN OUT THE WHEELS AT VERY LOW SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317261March 5, 2010
STEERING
POWER STEERING FAILED WHILE DRIVING DOWNHILL IN A PARKING GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311283February 17, 2010
STEERING
TL*THE CONTACT OWNS A 2008 MAZDA 5. WHILE DRIVING 30 MPH THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL LOCKED. THE CONTACT WAS ABLE TO DRIVE WITH DIFFICULTY TO THE EMERGENCY LANE. THE VEHICLE WAS TURNED OFF FOR 30 MINUTES. WHEN THE VEHICLE WAS RESTARTED IT FUNCTIONED NORMALLY. THE DEALER STATED THAT THEY WOULD HAVE TO SEE THE WARNING LIGHT ILLUMINATED BEFORE REPLACING ANY PARTS. THE FAILURE HAS OCCURRED 3 TIMES AND NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 8000. THE CURRENT MILEAGE IS 10,000. UPDATED 03/16/10 *BF UPDATED 07/12/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307907February 9, 2010
POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT, SERVICE BRAKES, HYDRAULIC
DRIVERS SIDE FLOORMAT RETENTION HOLE SEPARATES AFTER < 5000 MILES ALLOWING MAT TO MOVE FORWARD SO THAT CLUTCH PEDAL CATCHES ON MAT. WHEN CLUTCH PEDAL RELEASED IT PICKS UP THE MAT SO THAT NEXT TIME THE CLUTCH IS PEDAL IS PRESSED THE MAT ALSO CATCHES ON THE BRAKE PEDAL CAUSING UNEXPECTED BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303114January 29, 2010
ENGINE AND ENGINE COOLING:ENGINE
OIL LIGHT BEGAN TO FLICKER ON MAINTAINED MAZDA 5. ADDED 2 QUARTS OIL. FOLLOWING DAY ENGINE BEGAN TO RATTLE , JERK AND STOP GOING 65 MPH ON FREEWAY. A ROD FROM WITHIN THE MOTOR CRACK AND PUNCTURED THE OIL PAN CRACKING THE MOTOR. A NEW MOTOR IS REQUIRED. WAS ADVISED BY INSURANCE MECHANIC SENT FOR SECOND OPINION WAS A MANUFACTURE DEFECT. MAZDA SAYS IS NOT COVER BY WARRANTY BECAUSE OF MILEAGE ON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303271January 29, 2010
TIRES, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
1. PURCHASE VEHICLE USED IN 2009 WITH 170,000 KMS 2. SINCE DAY ONE, HAVE HAD ISSUES WITH DOOR LATCHES / LOCK AND UNLOCK - HAPPENS ON RANDOM OCCASSIONS AND ESPECIALLY IN COLD/ WET OR HUMID CONDITIONS. ON SEVERAL OCCASSIONS I HAVE BEEN UNABLE TO LOCK / UNLOCK THE REAR PASSENGER DOORS USING THE KEYFOB OR THE INTERIOR VEHICLE SWITCHES, (I HAVE TO UNLOCK/LOCK THE REAR VEHICLE DOORS MANUALLY). 2. TODAY FOR THE FIRST TIME, THE REAR PASSENGER DOOR FLEW OPEN (WHILE DRIVING) AS IT DID NOT LATCHED CLOSED. THE RIGHT SIDE REAR SLIDING DOOR STILL WILL NOT LATCH CLOSED......THOUGHT IT WAS FROZEN, BUT DEALER SAYS NO - NOT FROZEN - IT'S A FAULTY PART / SWITCH CAUSING ISSUE. 3. ASKED DEALER ABOUT RECALL INFO - THEY TOLD ME THAT THE RECALL SERVICE FOR THAT DOOR LATCH PROBLEM HAS ALREADY BEEN PERFORMED ON MY VEHICLE BY THE PREVIOUS OWNER.....THEREFORE, THIS ISSUE WILL BE MY PROBLEM TO PAY FOR (OUT OF WARRANTY). 3. INTERMITENT ELECTRICAL ISSUES WITH THIS VEHICLE. DASHBOARD LIGHTS FLICKER AT TIMES. GAS DOOR POPS OPEN FOR NO REASON, AND AT TIME WILL NOT STAY CLOSED OR WILL NOT OPEN. 4. UNEVEN TIRE WEAR. HAVE OWNED THE VEHICLE FOR 9 MONTHS AND THE TIRES ARE ALREADY BALD ON THE INSIDES ONLY. VEHICLE FEELS LIKE IT HAS A VIBRATION OR SUSPENSION PROBLEM SINCE DAY ONE, BUT THE DEALER CLAIMS NOTHING IS WRONG, NO PROBLEM AND ALIGNMENT IS FINE? THEY BLAIM IT ON MY TIRES OR MY DRIVING. BUT, I HAVE READ SEVERAL POSTINGS ABOUT THESE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300043January 17, 2010
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE
SQUEAKY NOISE FROM FRONT AND REAR SUSPENSION ON MAZDA5 2006. IT MADE YOU FEEL THAT THE WHOLE FRONT END OR REAR PARTS READY TO FELL OFF THE CAR. MAZDA DEALER HAS REPLACED FRONT AND REAR BUSING RUBBERS BUT PROBLEM CAME BACK AFTER 2 YEARS. ALSO, THE CAR HESITATE AND SUDDEN JUMP WHEN GASSING, IT HAPPENS IN THE MORNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298795January 8, 2010
SERVICE BRAKES, HYDRAULIC
HANDBRAKE ON MAZDA 5 FAILED TO ENGAGE WHEN STOPPED , THE HANDBRAKE PULLED UP BUT WITH NO TENSION WHATSOEVER , A CHILD COULD HAVE LIFTED IT . I HAD PULLED UP TO A CARPARK AND PUT THE GEAR TO NEUTRAL , BUT THE HANDBRAKE WOULD NOT ENGAGE WHEN I LIFTED IT , IT WAS IN COLD CONDITIONS , ( COLD FOR REP OF IRELAND ) -4 'C, I USE THIS CAR TO FERRY MY CHILDREN AROUND , THROUGH ONE SEARCH I FOUND THIS SITE WHICH HAS A LOT OF COMPLAINTS ABOUT THE MAZDA 5 HANDBRAKE HTTP://MAZDAFORUM.COM/FORUM/ARCHIVE/INDEX.PHP/T-7528.HTML . PLEASE PLEASE DO SOMETHING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294003November 30, 2009
VEHICLE SPEED CONTROL
WHILE DRIVING, THE VEHICLE WOULD SUDDENLY STALL. IT HAPPENED AT LOW SPEEDS UP TO SPEEDS NEAR 50MPH. EVERYTHING WOULD BE FINE, BUT THEN IT WAS LIKE THERE WAS A STUMBLE AND THE ENGINE WOULD SHIFT TO IDLE, CAUSING THE VEHICLE TO A STOP. THE ENGINE WOULD NOT CUT OUT, BUT WOULD ONLY IDLE. IF WE TURNED THE CAR OFF, WAITED A MINUTE, THEN RESTARTED THE CAR, IT WOULD DRIVE FINE (UNTIL THE PROBLEM REPEATED ITSELF AT ANOTHER RANDOM TIME). THE DEALER MADE SEVERAL ATTEMPTS TO REPAIR. THEY FIRST CHANGED THE THROTTLE BODY, BUT THEN IT HAPPENED AGAIN TO US WITHIN 30 MINUTES OF THE REPAIR. THEY NEXT CHANGED THE ACCEL PEDAL, BUT IT AGAIN HAPPENED AS WE PULLED OUT OF THE DEALER ACROSS TRAFFIC LEAVING US VULNERABLE TO A SEVERE ACCIDENT. FINALLY, THEY REPLACED A GROUND WIRE FOR THE ACCEL PEDAL AND THE PROBLEM "SEEMS" TO BE RESOLVED. I SAY "SEEMS" BECAUSE THE CAR DOES NOT DRIVE LIKE IT DID BEFORE THE PROBLEMS STARTED. THERE STILL SEEMS TO BE A STUMBLE, BUT NO STALLING. SINCE THE CAR DOES NOT STALL, WE ARE NOT TAKING IT BACK TO THE DEALERSHIP, BUT WE GET VERY NERVOUS EACH TIME WE FEEL A SLIGHT STUMBLE. THIS PROBLEM SEEMS SIMILAR TO THE "DRIVE-BY-WIRE" PROBLEMS EXPERIENCED BY TOYOTA DRIVERS AND HAS POTENTIAL FOR A SEVERE ACCIDENT, SO I THOUGHT IT WAS WORTHY OF REPORTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292684November 18, 2009
TIRES, SUSPENSION
I HAVE A 2006 MAZDA 5. I HAVE GONE THROUGH 4 SETS OF TIRES BECAUSE THEY WEAR ON THE INSIDE. I AM ABOUT TO REPLACE MY 5TH SET. THIS IS A VERY COSTLY ISSUE AND NEEDS TO BE ADDRESSED. MAZDA SAYS ITS DRIVING HABITS THAT IS CAUSING THIS, I DRIVE MOSTLY HIGHWAY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292605November 17, 2009
TIRES, SUSPENSION:REAR
AFTER JUST 24,000 MILES, I HAD TO REPLACE THE TIRES ON MY 2007 MAZDA5 DUE TO "CUPPING." WITH JUST 5,000 MILES ON THE NEW TIRES, THE SAME THING IS HAPPENING AGAIN. WHEN I CONTACTED MAZDA REGARDING THIS, I WAS TOLD IT WAS A "DESIGN FLAW" , AND THAT IF I DIDN'T LIKE THE NOISE AND THE VIBRATION FROM THE TIRES, THEN I WOULD JUST HAVE TO REPLACE THEM FREQUENTLY. THIS IS NOT ACCEPTABLE, DUE TO THE SAFETY ISSUES OF DRIVING ON BAD TIRES. I ALSO CAN'T AFFORD $700.00+ A YEAR FOR NEW TIRES. IF IT IS A "DESIGN FLAW", THEN MAZDA SHOULD BE RESPONSIBLE FOR FIXING THIS ISSUE. WHEN MY CAR WAS IN FOR SERVICE AT THE DEALER LAST WEEK, I WAS TOLD IT HAD A VIBRATION AT ABOUT 60 MILES/HOUR, AND THAT I SHOULD GET IT ALIGNED. TOOK IT TO A LOCAL GARAGE, AND WAS TOLD IT WAS NOT OUT OF ALIGNMENT. VIBRATION WAS NOT THERE BEFORE THEY WORKED ON THE CAR AT THE DEALER. I HAVE ALSO HAD THE CAR TO THE DEALER 3 TIMES FOR A NOISE IN THE BACK END, AND THEY COULD NEVER FIND ANYTHING WRONG. THIS LAST TIME, THEY DID FIND I HAD A LEAKY SHOCK. (I ACTUALLY HAD TO TELL THEM TO LOOK FOR IT AFTER HAVING THE CAR IN A NEIGHBORHOOD GARAGE, AND THEY FOUND IT." HAVE BEEN TOLD BY THE SAME NEIGHBORHOOD GARAGE THAT MY ROTORS ARE BAD AND NEED REPLACED, BUT MAZDA FELT THEY ONLY NEEDED TO BE "MACHINED". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286962October 10, 2009
TIRES, TIRES:TREAD/BELT
MAZDA5 SPORT WAGON EQUIPPED WITH TOYO 205 50 R17 TIRES. LEFT FRONT TIRE DELAMINATED AT APPROXIMATELY 40,000 MILES. THOUGHT THIS WAS AN ANOMALY. LEFT REAR TIRE DELAMINATED AT 40,900 MILES. BOTH OCCURRED AT ABOUT 55 -60 MILES AN HOUR ON PAVED HIGHWAYS. ONE DELAMINATION WAS AT THE JUNCTURE OF THE SIDE WALL AND SURFACE THE OTHER APPROXIMATELY 2 INCHES ON THE RIGHT SURFACE. DELAMINATION WAS ABOUT A 1/2 INCH WIDE, ENTIRE CIRCUMFERENCE OF THE TIRE AND WAS DOWN TO THE WIRE REINFORCEMENT. BOTH TIRES HAD SUFFICIENT TREAD TO MEET SAFETY REQUIREMENTS AND WERE PROPERLY INFLATED. I HAVE SENT AN EMAIL TO MAZDA CUSTOMER SERVICE SUGGESTING THAT THEY DO A RECALL. I HAVE THE LEFT REAR TIRE IN MY POSSESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283068September 7, 2009
TIRES
2008 MAZDA 5 GT ANNOYING BAD TIRE NOISE ( TOYO TIRES ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282467August 31, 2009
TIRES, TIRES:TREAD/BELT, SUSPENSION
MAZDA 5 PREMATURE TIRE WEAR ON TOYO TIRES. THE MAZDA HAS 24712 MILES, BUT ONLY ~15000 ARE ON THE TOYO TIRES DUE TO RUNNING SNOW TIRES ALL WINTER AND THERE IS CUPPING AND INNER TIRE WEAR. ALIGNMENT WAS CHECKED AT MAZDA AND REAR WAS SLIGHTLY OUT OF SPEC (-0.03). MAZDA DENIES EVER HEARING OF A TIRE PROBLEM ON THEIR MAZDA 5S, WHEN THE TOPIC IS ALL OVER THEIR WEB. WHEN I PURCHASED THE CAR THE SALEMAN ASSURED ME MAZDA HAD RESOLVED THE PREMATURE TIRE WEAR THAT HAD BEEN SEEN IN THE UK WHERE THE MAZDA 5 APPEARED BEFORE THE USA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280995August 19, 2009
TIRES, TIRES:TREAD/BELT
PREMATURE TIRE WEAR - INSIDE EDGES OF REAR TIRES WEAR TO THREADS BEFORE OUTSIDE EDGE IS BARELY WORN. TIRE ROTATION DOES NOT HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281108August 19, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE BEEN INFORMED THAT THE ROTORS ON MY 2007 MAZDA 5 NEED TO BE TURNED BECAUSE THEY OVERHEAT AND CAUSE WARPING. IT IS NOT REASONABLE THAT ROTORS MUST BE TURNED AT ABOUT 17000 MILES, I HAVE SEEN ON THE WEB THE NUMEROUS COMPLAINTS ABOUT SIMILAR SITUATION. THEY STATE THAT THE ROTORS ARE A NORMAL WEAR ITEM AND THUS NOT COVERED. I HAVE HAD MANY VEHICLES THROUGHOUT MY LIFE AND THIS QUALITY AND LIFE OF THESE ROTORS ARE UNACCEPTABLE, VEHICLES AVERAGE WELL OVER 30,000 MILES BEFORE ANY TYPE OF MAINTENANCE MUST BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280155August 11, 2009
TIRES
BOUGHT THE MAZDA5 NEW IN JUNE OF 2006, SINCE THEN WE HAVE PUT 22,000 MILES ON THE CAR, THE TIRES WHICH WERE TOYO'S WORE OUT AT 21,000 MILES ON THE INSIDE, OUTSIDE LOOKED LIKE YOU COULD DRIVE ON THEM ANOTHER COUPLE THOUSAND MILES. INSIDES WERE DOWN TO THE CORDS. TIRES WERE ROTATED EVERY 7,000 MILES. I WENT TO THE DEALERSHIP WITH THE PROBLEM AND THEY SAID THEY COULD DO NOTHING ABOUT IT AND TO CONTACT MAZDA USA. I CONTACTED MAZDA USA, AND THEY DID NOT ACKNOWLEDGE THE PROBLEM, I EVEN TOLD THEM THAT THEY KNEW ABOUT THE PROBLEM BECAUSE I HAVE SPOKEN WITH A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM. I REALLY FELT AND STILL FEEL LIKE THE CAR IS UNSAFE TO DRIVE WITH THIS CONDITION BECAUSE ANY OF THE TIRES CAN BLOW OUT AT ANY MOMENT WHEN DRIVING AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278691July 29, 2009
TIRES
PREMATURE TIRE WEAR IS A HUGE PROBLEM. HAD TO REPLACE THE FRONT 2 FACTORY TOYO TIRES AT 8,777 MILES (SEP 2008) DUE TO EVEN WEAR THAT PLACED THE TIRES IN THE "RED". REPLACED THE SAME TWO FRONT TIRES (WHICH WERE FALKEN) AT 24,437 MILES (JULY 2009) BECAUSE OF EVEN TIRE WEAR THAT PLACED THE TIRES IN THE "RED". I AM NOW ON MY THIRD SET OF TIRES AT ONLY 24,500 MILES. BOTH TIMES THAT TIRE REPLACEMENT OCCURRED, VEHICLE WAS TAKEN TO LOCAL MAZDA DEALERSHIP FOR ALIGNMENT CHECK AND TO VERIFY WHAT THE CAUSE OF THE ABNORMAL, PREMATURE WEAR IS. BOTH TIMES THE ALIGNMENT WAS NOT OFF AND THERE WAS NO DETERMINING CAUSE FOR THE PREMATURE WEAR OF THE FRONT TWO TIRES.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273527June 11, 2009
STEERING
POWER STEERING GOES OUT SPORADICALLY. THERE HAVE BEEN THREE OCCASIONS SO FAR IN THE PAST YEAR THAT THE POWER STEERING HAS WENT OUT ON MY MAZDA 5. TWICE I WAS ABLE TO STOP THE CAR WAIT TEN SECONDS AND RESTART THE CAR AND IT RESET. ONCE IT TOOK TWO HOURS OF SITTING OFF BEFORE IT RESET ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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